* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.
          CAN YOU HEAR ME? 
          [00:00:02]
ALL RIGHT. 
          [City Council Retreat]
TODAY IS FRIDAY, JULY 29TH OF MAY 22. 
          THE TIME IS 9:01 AM. 
          CITY COUNCIL RETREAT, FACILITY, LANDER, UM, MEETING THIS OPEN SECRETARY KIRBY. 
          CAN YOU PLEASE FORWARD COUNCIL MEMBER KATHERINE BATTALION PARKER COUNCIL MEMBER AS ME, MATT GAY LONGORIA COUNCIL MEMBER, DAVID MCDONALD, MAYOR PRO TEM, NICOLE THOMPSON COUNCIL MEMBER, CHRIS CERNIK COUNCIL MEMBER, BECKY ROSS MAYOR CHRISTINE DE LA. 
          YOUR QUORUM IS PRESENT JUST BARELY MOVING ON. 
          I DON'T REMEMBER TWO DEVELOPMENT SERVICES UPDATE WITH THE EXECUTIVE DIRECTOR OF DEVELOPMENT SERVICES WITHIN GOOD MORNING AT MY SLIDESHOW. 
          SO, UM, MY, MY FIRST ITEM IS TO TALK ABOUT OUR DEVELOPMENT PROCESS REVIEW. 
          SO THE, THE CITY COUNCIL, UM, I GUESS THE, THE STAFF SELECTED VERY DONE TO CONDUCT A REVIEW OF OUR DEVELOPMENT PROCESS. 
          UM, THEY HAVE GONE THROUGH, UM, ALL OF OUR WORKFLOWS AND MET WITH CITY STAFF AND TALKED ABOUT WHAT WE DO WITH EVERY PROCESS. 
          AND THEY JUST RECENTLY, UM, COMPLETED THE EXTERNAL STAKEHOLDER MEETINGS. 
          SO NOW THEY'RE WORKING ON A SWAT ANALYSIS, UM, TO KIND OF HELP US UNDERSTAND WHERE WE'RE AT VERSUS OTHER CITIES AND HELP US COME UP WITH IDEAS FOR IMPROVEMENT, WITH OUR DIFFERENT PROCESSES. 
          AND, UM, I BELIEVE NEXT WEEK THEY HAVE A HANDFUL OF, UH, ADDITIONAL MEETINGS WITH THE DEVELOPMENT COMMUNITY. 
          I THINK THEY'RE MEETING WITH THE HBA, THEY JUST FINISHED THE MEETING WITH THE ACA, BUT BASICALLY THEY'VE ASKED THEM TO GIVE FEEDBACK, LIKE, WHAT ARE WE DOING? GOOD. 
          WHAT COULD WE IMPROVE? AND THEN THEY'RE GOING TO COME BACK TO STAFF AND KIND OF HELP US WORK THROUGH IT. 
          SO, UM, I DO HAVE MEETINGS NEXT WEEK WITH THEM WHERE THEY'RE GOING TO HELP US, UH, DIAGRAM A COUPLE OF OUR MORE CHALLENGING PROCESSES. 
          I THINK, UM, THE ONE STAFF HAS IDENTIFIED AS THE CHANGE OF TENANT. 
          UM, THAT ONE I FEEL LIKE IS THE HARDEST BECAUSE IT'S THAT THAT PERSON IS NOT EXPERIENCED. 
          THEY'RE THE ONES WHO ARE TRYING TO MOVE INTO AN EXISTING SPACE. 
          SO THEY'RE GOING TO HELP US TRY TO, TO FIX THAT ONE. 
          SO THAT'LL BE FUN. 
          SO AT THE END OF THIS PROCESS, THEY'RE GOING TO PROVIDE US WITH, UM, A DOCUMENT THAT GOES OVER ALL OF THE STAKEHOLDER MEETINGS, ALL THE RESEARCH THEY DID AND ALL OF THEIR FINDINGS AND GIVE US A PATH FORWARD ON OUR NEXT STEPS. 
          I'M SORRY. 
          WHAT DID YOU MEAN BY THE CHANGE OF TENANT CHANGE OF TENANT APPLICATION? I MEAN, I KNOW WHAT IT IS, BUT WHAT IS THE ISSUE THAT WAS IDENTIFIED? UM, STAFF HAS IDENTIFIED AN ISSUE BECAUSE I FEEL LIKE THAT'S THE ONE WHERE WE HAVE THE MOST STRUGGLES WE GET THE MOST COMPLAINTS. 
          UM, THAT'S WHERE YOU HAVE THE PERSON THAT IS NOT A PROFESSIONAL BUILDER. 
          UM, BUT THEY DON'T KNOW WHAT TO DO. 
          SO LIKE THEY'RE BASICALLY COMING IN AND RENTING OUT AN EXISTING SPACE AND THINGS, THEY CAN JUST OPEN IT. 
          CORRECT. 
          YEAH. 
          SO IT'S, I'M ASKING THEM TO HELP US, UM, WITH THE EDUCATION CAMPAIGN, UPDATING CHECKLISTS, WE'RE COMING UP WITH A PROCESS. 
          SO ONE OF OUR IDEAS WAS TO REQUIRE A MEETING, UM, BEFORE YOU START WITH THE STAFF, SO THEY CAN KIND OF TALK ABOUT WHAT NEEDS TO HAPPEN. 
          WE HAVE THE ISSUE WHERE THEY MOVE IN AND THEN THEY FIND OUT THAT THEY HAVE TO HAVE A FIRE SPRINKLER SYSTEM AND THAT'S EXPENSIVE. 
          AND IF THEY HAD KNOWN BEFOREHAND, IT PROBABLY WOULD'VE HELPED. 
          SO THINGS LIKE THAT. 
          OKAY. 
          YEAH. 
          BUT YEAH, THAT'S THE ONE WE ALL SEE AS THE ROBIN AND WE TALKED ABOUT BECAUSE THEY'RE VERY DUNS. 
          UH, RALPH WAS ALSO A PLANNING DIRECTOR AND A CITY MANAGER AND OTHER BUILDING SERVICES. 
          THIS IS A PROBLEM EVERYWHERE. 
          IT'S ONE OF THE PITFALLS WITH THE KIND OF STRIP TYPE, UH, WHAT DO WE CALL THEM? THE OFFICE WAREHOUSE OFFICE WAREHOUSE. 
          THIS IS, THIS IS A PROBLEM EVERYWHERE I'VE BEEN AS WELL, BECAUSE TYPICALLY THEY WILL SIGN A LEASE AND EXECUTE THE LEASE BEFORE THEY KNOW THE ACTUAL COST TO GET THE CEO. 
          AND SO IF WE CAN CATCH THEM EARLY, EARLY BEFORE THEY DO THAT, HOPEFULLY BEFORE THE BROKER GETS DONE TO DO THAT, AND IT COULD BE PARKING, IT COULD BE FIRE SPRINKLERS. 
          IT COULD BE, I MEAN, YOU'LL HAVE SOMEONE TRY TO PUT A DANCE STUDIO NEXT TO A MUNITIONS, A RELOADING PLACE OR SOMETHING THAT HAS, UH, REQUIRES A LOT OF PARKING, LIKE A RESTAURANT. 
          AND MAYBE IT'S THE LAST THING IN THAT CENTER. 
          SO IT IS NOT, UM, SOMETHING NEW TO US, BUT AS SOMETHING THAT WE, I GUESS WE CAN NEVER DO ENOUGH OF AND IN TERMS OF REACHING OUT AND I THINK COMMUNITY, CAUSE I ACTUALLY WAS THAT PERSON NOT NON LEANDER IN A DIFFERENT CITY. 
          UM, BUT I THINK THE KEY TO ALL THAT IS THE COMMUNICATION PIECE, WHICH IS YES. 
          AND IF YOU'RE GOING TO OPEN A BUSINESS AND LAND OR WHAT DO YOU NEED TO DO BECAUSE THE, I THINK THE CITY GETS THE PROCESS. 
          RIGHT, RIGHT. 
          AND 
          [00:05:01]
GETS THAT LINED OUT. 
          BUT IT'S ABOUT GETTING WITH THOSE REALTORS AND SOMETIMES IT'S A SUBLET SITUATION. 
          AND SO THERE IS NO REALTOR. 
          RIGHT. 
          AND SO HOW DO WE GET THE INFORMATION OUT THERE? AND I THINK THE WEBSITE IS GOING TO BE THE KEY FOR ALL. 
          I KNOW, THAT'S WHAT I DID. 
          WE'RE WORKING WITH THE CHAMBER OF COMMERCE. 
          SHE'S BEEN A REALLY GOOD ADVOCATE. 
          SO SHE'S GOING TO HELP US COMMUNITY. 
          YES, ABSOLUTELY. 
          SO A GREAT STEPS. 
          WE'RE VERY HOPEFUL. 
          YES. 
          I THINK THAT WAS EVERYTHING. 
          SO THE SLIDE ON THE SCREEN RIGHT NOW, THIS IS, UM, THERE THERE'S SOME READ FROM THE STAKEHOLDER MEETINGS, UM, WITH STAFF AS WELL AS THE EXTERNAL STAKEHOLDERS. 
          UM, I THOUGHT IT WAS VERY POSITIVE WHEN THEY INTERVIEWED THE STAFF. 
          WE WERE ALL CONSISTENT WITH THE PROCESS. 
          THEY TOLD US THAT, UM, A LOT OF TIMES WHEN THEY GO TO CITIES, THEY'LL FIND THAT STAFF MEMBERS THINK IT'S DIFFERENT AND NOT REALIZE THAT DIFFERENT DEPARTMENTS THINK DIFFERENT THINGS HAPPEN. 
          THEY GOT CONSISTENT ANSWERS FROM US. 
          SO I THOUGHT THAT WAS REALLY COOL. 
          IS THAT WE'RE ALL IN C UM, YEAH, I THINK THAT'S, THAT'S IT. 
          SO, UM, THIS IS THEIR, THEIR TIMELINE FOR THE NEXT STEPS IN THE PROCESS. 
          AND IT LOOKS LIKE THEY'RE IN TIME IS, UH, IN SEPTEMBER. 
          SO HOPEFULLY WE'LL HAVE SOME INTERESTING NEWS FOR THEM. 
          SO THAT'S EXCITING. 
          AND THEN DID YOU WANT TO MOVE INTO THE PENDING ORDINANCE UPDATE? YEAH, SO, UM, THE, THE CITY, UH, WITH THE BUDGET LAST YEAR APPROVED A BUDGET TO DO CODE UPDATES. 
          SO WE PUBLISHED AN RFP TO SOLICIT AND A GROUP TO ACTUALLY GO THROUGH THE UPDATES FOR US. 
          UM, THEY'RE GOING TO BE LOOKING AT OUR ZONING SUBDIVISION AND SIGN ORDINANCES, AND THIS WILL HAVE A, UH, PUBLIC OUTREACH COMPONENT TO IT WHERE THEY'RE GOING TO TALK TO DEVELOPERS AND ALL OF THE FUN PEOPLE INVOLVED WITH IT. 
          UM, OH, THAT'S NOT MY SLIDE. 
          OKAY. 
          SORRY. 
          I WAS LIKE, I DON'T KNOW WHAT THAT IS ON THE SCREEN, BUT, UM, WE, WE POSTED IT. 
          WE DIDN'T GET RESPONDENTS, UM, VERY DONE. 
          AND I, WE ACTUALLY TALKED ABOUT, UM, NOTICE AND THEY MADE SOME SUGGESTIONS, SO I'M GOING TO REPOST IT NEXT WEEK AND HOPEFULLY WE'LL FIND SOME, SOME PEOPLE TO PUT IT TOGETHER. 
          WE DID FIND THAT, UM, IT WAS TOO MUCH OF AN UNDERTAKING FOR STAFF TO, TO DO RIGHT NOW JUST WITH OUR WORKLOAD AND EVERYTHING'S GOING ON. 
          UM, AND MY APOLOGIES, IF THIS IS WRONG, I THOUGHT THERE WAS A SIGN ORDINANCE THAT ALREADY EXISTED AS A DRAFT THAT WAS GOING TO BE RIGHT. 
          IS THAT NOT TRUE? WE STARTED IT BEFORE COVID AND WE JUST HAVEN'T BEEN ABLE TO GIVE IT THE TIME THAT IT NEEDS TO MAKE IT A GOOD ORDINANCE. 
          YEAH. 
          WHEN WE'RE LOOKING AT, UH, WHOEVER'S GOING TO BE LOOKING AT THIS TOO, AND THEY'RE TALKING TO, UH, STAKEHOLDERS, UH, SMALL BUSINESS OWNERS IN TOWN OR BUSINESSES IN TOWN, IS THAT PART OF THE GROUP THAT THEY'RE GOING TO TALK TO AS FAR AS I KNOW. 
          RIGHT. 
          OKAY, COOL. 
          YEAH. 
          I'M GLAD THAT WE'RE UTILIZING SOME EXTERNAL RESOURCES TO BE ABLE TO GET THESE THINGS OFF OUR PLATE. 
          AND I THINK WITH JUST THE CURRENT, THE WAY THINGS ARE RIGHT NOW, IT'S, I'M GLAD WE'RE DOING THAT. 
          ME TOO. 
          YEAH. 
          WITH THE CURRENT BUSINESS CLIMATE, UM, ISSUES BETWEEN THE RECESSION AND SUPPLY CHAINS AND KNOWING THAT, YOU KNOW, FOR A LONG TIME YOU WANTED A CHANGE IN THE SIGN ORDINANCE, UM, WOULD IT BE PROBLEMATIC? YOU THINK IF WE WERE TO PASS AN ORDINANCE THAT SAYS THAT YOU HAVE DISCRETION LAST TIME, SO WE HAVE SOME FLEXIBILITY TODAY WHERE YOU CAN DO A MASTER ASSIGNED PLAN AND WE'VE BEEN USING THAT TO HELP PEOPLE. 
          UM, THERE ARE CONDITIONS WHERE THEY, LIKE ONE OF THE EXAMPLES IS OUR ORDINANCE REQUIRES A MASONRY SURROUND ON ALL SIGNS, UM, WITH THE NEW, UH, DESIGNS, THERE ARE LOTS OF COOL OPTIONS. 
          SO WE'VE BEEN ABLE TO DO A MASTER SIGNED PLAN TO APPROVE ALTERNATIVE MATERIALS. 
          SO I'VE DONE THAT FOR A LOT PEOPLE WHO WE DO HAVE THAT FLEXIBILITY TODAY, WE JUST WANTED SOMETHING WHERE IT DIDN'T HAVE THE EXTRA GOING THROUGH A REVIEW FROM STAFF AND YEAH, PERFECT. 
          I LOVE IT. 
          UM, AND THEN WE HAD SOME REQUESTS FROM SOME OF THE SMALL BUSINESSES TO, UM, ALLOW LIKE THOSE KIDS THAT STAND OUT WITH THE SIGNS AND THE ARROWS THEY'RE HUMAN SCIENCE REALLY WANTS US TO BE ABLE TO DO THAT OR THOUGHTS ON IT. 
          UM, SO I'VE SPOKEN TO OTHER MUNICIPALITIES. 
          I FOUND THAT CEDAR PARK DOES DO IT AND THEY, THEY HAVE A LOT OF PROBLEMS WITH IT. 
          WELL, IT'S A BIG DISTRACTION FOR TRAFFIC WHEN YOU'RE IN THE RIGHT OF WAY DANCING. 
          AND IT'S A RISK TO THE KIDS ON THE CORNER. 
          UM, THAT, THAT WAS THEIR BIGGER CONCERNS. 
          THE WAY THEY WERE, THERE WERE NUNS, YOU COULD DO IT, BUT YOU HAD TO BE BACK ON THE PROPERTY AND THAT KIND OF DEFEATS THE PURPOSE IF YOU'RE NOT IN THE STREET. 
          YEAH. 
          WE HAVE NEXT ECONOMIC CONDITIONS. 
          [00:10:02]
YES. 
          OKAY. 
          UM, SO THIS FRIDAY I'M TIRED. 
          NANCY WAS FINE. 
          UM, NO IT'S OKAY. 
          SO THE LAST ITEM, UM, DAN AND I'VE BEEN, BEEN WORKING ON, UM, SUPPLY CHAIN ISSUES WITH HOME BUILDERS. 
          UM, SO THE WAY OUR, OUR ORDINANCE WORKS, UM, YOU HAVE TO COMPLETE YOUR SUBDIVISION BEFORE YOU CAN GET YOUR BUILDING PERMIT, UM, IN OUR ORDINANCE TO COMPLETE SUBDIVISION, YOU HAVE TO FINISH THE STREETLIGHTS RIGHT NOW. 
          UM, PEC HAS A SUPPLY CHAIN ISSUE WITH GETTING THE MATERIALS TO ENERGIZE THE STREETLIGHTS. 
          SO WE'RE AT A POINT WHERE, UM, WE MADE A DETERMINATION THAT WILL ALLOW THEM TO TURN IN THE PERMITS FOR REVIEW WHILE THE LIGHTS ARE PENDING. 
          AND WE JUST WON'T ISSUE THE PERMIT. 
          THE CONCERN IS WE DON'T WANT, UM, THEN TO BUILD HOMES WITHOUT POWER AND THEN GET INTO A SITUATION WHERE THE HOMES BUILT IN THE HOMEOWNER CAN'T MOVE IN AND THEN THE HOMES NOT BEING OCCUPIED AND THERE'S NO POWER, YOU KNOW, IT JUST KIND OF SPIRALS FROM THERE. 
          UM, SO TODAY WE'VE BEEN, UM, TELLING PEOPLE, NO, YOU CAN'T GET YOUR PERMIT AND START CONSTRUCTION. 
          AND, UM, WHAT WE WANTED TO TALK ABOUT IS, UH, HOW DOES THE COUNCIL FEEL? SO WE HAVE TWO OPTIONS. 
          WE COULD STICK WITH OVERDOING WHERE THEY CAN'T GET A PERMIT AND, OH, I'LL MAKE ONE CORRECTION TO THAT. 
          UM, I HAVE SENT OUT EMAILS AND TECHNICALLY UNTIL JUST RECENTLY, WE HAVEN'T SLOWED ANYBODY DOWN, MEANING THAT, UH, ROBIN DID THE SMART THINGS THAT, HEY, SUBMIT YOUR, BUT PC PEC HAS BEEN KIND OF KEEPING UP WITH THEM AND THEY WEREN'T REALLY READY TO GO. 
          SO IF THEY'RE, WE HAVEN'T TOLD ANYBODY NO YET. 
          AND SO THIS IS WHERE WE'RE GOING. 
          AND SO I GOT A, I GOT A MIC RIGHT HERE, SUPPOSEDLY, AND THEN MY VOICE IS LOUD ENOUGH THAT IT, IT'S NOT CATCHING ONE OF THESE. 
          I FIGURE. 
          SO ANYWAY, I JUST WANTED TO MAKE THAT CLARIFICATION THAT IN THEORY, WE HAVEN'T TOLD ANYBODY NO YET. 
          AND SO THIS IS KIND OF THE WAY THEY HAVEN'T ACCEPTED THEIR SUBDIVISIONS AND THEY WANT THAT TO BE HAPPENING BECAUSE THEY HAVE THEIR CONTRACTORS TRYING TO GET PAID AND ALL OF THOSE FUN THINGS. 
          SO WE SAID NO ON THAT, THAT SIDE. 
          SO IT KIND OF DEVELOPED A OPTION FOR THE COUNCIL TO CONSIDER. 
          UM, SO WE WERE TALKING ABOUT PRESENTING AN ORDINANCE THAT, UM, WOULD BE FOR SIX MONTHS THAT WOULD ALLOW THE CITY TO ISSUE THE BUILDING PERMITS IF THEY MEET CERTAIN CONDITIONS. 
          SO WE'VE WORKED WITH PEC AND, UM, I EMAILED THEM ONCE A MONTH TO GET THE STATUS OF DIFFERENT SUBDIVISIONS AND SEE WHERE THEY'RE AT IN THE QUEUE. 
          SO WE WERE THINKING ABOUT ADDING CONDITIONS. 
          LIKE YOU HAD TO BE A CERTAIN NUMBER OF LIKE YOU, YOU HAD TO PAY FOR YOUR DESIGN. 
          THINGS HAD TO BE IN PROCESS. 
          YOU HAVE TO HAVE BUILDING PERMITS AND REVIEW AND YOUR SUBDIVISION, UM, READY. 
          SO, UM, IF THE COUNCIL'S COMFORTABLE WITH THAT, WE CAN COME FORWARD WITH AN ORDINANCE THAT WOULD ALLOW THAT FOR SIX MONTHS TO KIND OF KEEP THEM MOVING TODAY. 
          THERE ARE TWO SUBDIVISIONS THAT ARE ABOUT TO GET THE, NO FROM THE CITY. 
          UM, IT'S LOST WITH PRESERVE PHASE THREE AND HORIZON LIKE PHASE FOUR, SECTION TWO, AND IT'S A TOTAL OF 111 HOMES. 
          AND HAVE YOU RUN THIS IDEA PAST THOSE? UM, UM, THEY'RE ASKING FOR VARIANCES NOW. 
          SO THEY WANT TO SUBMIT A VARIANCE APPLICATION TO YOU GUYS. 
          AND THAT WOULD BE LIKE EACH SUBDIVISION COMES FORWARD WITH A VARIANCE. 
          THIS IS KIND OF LIKE AN OVERALL, THE CITY IS GRANTING A VARIANCE TO THE MILITARY CONDITIONS. 
          THEY DON'T FEEL LIKE THAT IS AGREEABLE TO THEM. 
          THESE TWO ARE ALREADY MEETING THOSE CONDITIONS. 
          ALSO. 
          I FELT LIKE THEY WOULDN'T HAVE A PROBLEM WITH, AND THIS IS, THIS IS, UH, ALSO AVOIDING THE LONG-TERM WITHOUT POWER THING TOO, BECAUSE THEY HAD TO BE IN THIS. 
          SO BE IN THE QUEUE. 
          YEAH. 
          SO LIKE RIGHT NOW, UM, PC HAS LET ME KNOW LIKE HORIZON, LIKE FACE FOR THEIR JOB. 
          NUMBER TWO, RIGHT? THAT'S THE NIGHTMARE FOR US IS THAT AS A CITY IS THAT WE GO, WE SAY, YES. 
          UM, I KNOW, AND THIS INDUSTRY, WE WOULD LIKE BUILDERS WOULD LOVE TO HAVE THE OPPORTUNITY TO BRING THEIR OWN GENERATORS OUT THERE AND START BUILDING THE HOMES AND DO ALL THIS STUFF. 
          THE PROBLEM IS WHEN THE HOME IS DONE AND IT'S FINISHED, THEY'RE GOING TO POINT TO THE CITY OR TO SOMEBODY ELSE AND SAY, I DID MY JOB. 
          THEY DIDN'T DO THEIR JOB. 
          AND THAT'S, THAT'S THE FINE LINE. 
          SO IF THERE WAS A WAY, AND IT'S, IF IT'S A MEASUREMENT OF WHERE THE Q YOU ARE AND THAT'S REASONABLE, THEN THAT'S, THEN THAT KIND OF IS THE BALANCE OR SOMETHING. 
          YEAH. 
          WE, WE FOUND THAT IT TAKES ABOUT 45 DAYS TO GET THE PERMIT. 
          AND THEN, UM, HOME CONSTRUCTION IS BETWEEN 10 AND 12 MONTHS RIGHT NOW. 
          AND IT SEEMS LIKE PC'S TAKING SIX TO EIGHT WEEKS. 
          ONCE YOU'RE AT A CERTAIN STAGE IN THE, DEPENDING ON THE SIZE OF THE HOME. 
          AND SOME PEOPLE HAVE GOTTEN THEIR NUMBERS DOWN, EVEN WITH OUR COMPANY, IT WAS AT LIKE 400 AND NOW THEY'RE DOWN TO 200 TO 250 DAYS. 
          UH, AND EITHER OUR MUNICIPALITY OR CLOSE TO IT OR NEARBY. 
          SO IT'S COME DOWN A LITTLE BIT. 
          AND SOME OF THOSE NOT, NOT A TERMINAL. 
          RIGHT. 
          BUT SOME, YEAH. 
          OH, ARE YOU FACING THE SAME ISSUES WITH THAT? MOST, BECAUSE I UNDERSTAND THEY'RE LIKE FOUR TO SIX MONTHS FOR THE GAS METER. 
          WE DON'T REQUIRE GAS. 
          OKAY. 
          SO EVEN THE, THAT REQUIRED, IT DOES NOT SLOW DOWN THEIR PROGRESS. 
          IT IS A PROBLEM GETTING GAS AT HOMES, WHICH 
          [00:15:01]
AFFECTS EVERYTHING ELSE AFTER THAT SOUNDS LIKE A REASONABLE COMPETENCE. 
          UM, DID Y'ALL HAVE ANYTHING ELSE? OKAY. 
          SO I HAD, UM, JUST TWO THINGS. 
          I WAS AT A CONFERENCE A COUPLE WEEKS AGO AND THEY WERE TALKING ABOUT, UM, WHAT HAPPENED IN EVOLVING AND HOW THE RADIOS DIDN'T WORK INSIDE THE BUILDING. 
          AND APPARENTLY THAT'S A THING. 
          UM, YOU KNOW, A LOT OF BUILDINGS, I GUESS, IN AUSTIN, EVEN. 
          AND SO SOME CITIES ARE REQUIRING THE COMMUNICATION PLANS TO BE SUBMITTED WHEN THEY GO THROUGH DEVELOPMENT, UM, FOR ANYTHING THAT IS GOING TO BE LIKE TOWER ISH. 
          AND I'M NOT SURE WHAT THE PARAMETERS ARE ON THIS. 
          THEY'LL SEND MY FAVORITE. 
          AND I'M WONDERING IF WE HAVE ANY PROVISIONS LIKE THAT, IF YOU'VE EVER LOOKED AT THAT. 
          YEAH, WE DO. 
          UM, THERE IN THE FIRE CODE, THERE'S A RADIO TRANSMITTER REQUIREMENT THAT THERE IS TECHNOLOGY THAT, UH, OR, UH, DEFINES THE PARAMETERS ON WHAT, UH, LEVELS OF FREQUENCY IS REQUIRED. 
          UH, PROBABLY THE SIMPLEST TEST IS WHEN WE'RE IN THOSE BUILDINGS, WE USE OUR RADIOS TO COMMUNICATE. 
          AND, UH, SO IF THOSE ARE WORKING, IT'S USUALLY GONNA PASS THAT. 
          UH, THE OTHER THING TOO, IS THAT THOSE REPEATERS OF THE INSTALLED IN THOSE FACILITIES TO ENSURE OUR COMMUNICATIONS WORK ALSO HELPS WITH THE ARRIVE. 
          USUALLY OUR RADIOS WON'T WORK AND YOUR CELL PHONES WON'T WORK IN THERE. 
          AND SO BUSINESSES WILL TYPICALLY WANT TO MAKE SURE THAT THEIR CELL PHONES WORK. 
          AND SO THEY'RE MORE APT TO ENSURE THAT ALL OF THAT STUFF IS UP TO SPEED. 
          SO WE DO HAVE THE, WE DON'T PERSONALLY OWN THE, UH, UH, TOOLS TO ASSESS THAT, BUT THE COUNTY DOES. 
          AND SO WHENEVER WE NEED THOSE, UH, WE JUST CONTACT THEM, LIKE COME OUT, WE'LL DO THE RF CHECKS ON THAT. 
          OKAY. 
          SO IT SOUNDS LIKE THAT'S DONE AT INSPECTIONS, NOT WHEN THEY'RE SUBMITTING, CORRECT. 
          YEAH. 
          POST-CONSTRUCTION UM, BECAUSE YOU CAN DESIGN IT GREAT. 
          BUT IF IT DOESN'T WORK OKAY. 
          THAT IS GOOD TO HEAR. 
          AND THEN THE ONLY OTHER QUESTION I HAD, UM, IS, AND I'M NOT SURE THAT THIS IS A RANDOM QUESTION, BUT IT'S DEVELOPMENT. 
          UM, FOR THE LAST COUPLE OF YEARS, EVERY FRIDAY, COUNCIL RECEIVED THE DEVELOPMENT MEETING NOTES AND WE HAVEN'T RECEIVED THOSE IN A COUPLE OF MONTHS. 
          AND I WAS WONDERING WHY AND HOW WE CAN GET THOSE BACK. 
          SO WE, WE, WE STOPPED PROVIDING THE NOTES BECAUSE NOW WE DO A TEMPLATE. 
          UM, IT BASICALLY SAYS THE PROJECT, BUT IT GIVES THEM ALL THE REFERENCES TO THE, THE CODES, BUT IT'S NOT, UM, THE DETAILED NOTES THAT WE USED TO PROVIDE. 
          SO WHAT DO YOU MEAN IT'S THE TEMPLATE I CAN, UM, I CAN SEND Y'ALL AN EXAMPLE. 
          UM, BUT WHAT IT DOES IS IT, UH, GOES THROUGH EVERYTHING WE TALK ABOUT IN A DEVELOPMENT MEETING AND TELLS PEOPLE WHERE TO FIND THINGS. 
          SO THERE'LL BE A SECTION ABOUT DRIVEWAYS, UM, TRANSPORTATION PLAN REQUIREMENTS, ZONING REQUIREMENTS, AND WE PROVIDE THEM LINKS. 
          BUT WE, THAT PART OF THE ISSUE IS WE'RE DOING FIVE EVERY MONDAY AND SENDING OUT THE SUPER DETAILED NOTES WAS TAKING US THREE WEEKS. 
          SO WE WENT THROUGH AND TOOK ALL THE COMMONLY ASKED QUESTIONS AND CREATED A NOTE SHEET THAT WE SHARE WITH THEM. 
          UM, I ALWAYS FOUND IT EXTREMELY HELPFUL TO UNDERSTAND THE PROCESS AND WHAT YOU'LL GO THROUGH BECAUSE OF COURSE, WHEN WE GET COMPLAINTS, IT'S JUST, YOU KNOW, PLANNING IS NOT BEING FAIR, THE RECORDING, ALL THESE THINGS. 
          AND SO SEEING IT SPELLED OUT WHERE YOU KNEW YOU'RE HAVING THESE TALKS ABOUT WHAT THE CODE IS AND DIFFERENT PROVISIONS, UM, I WAS THOUGHT WAS VERY HELPFUL. 
          SO IF THERE'S A WAY NOT ADD ANYTHING ON TO YOU, MAYBE AFTER WE GET INTO, UM, IF THERE'S A WAY FOR COUNCIL TO PERIODICALLY RECEIVE SOME OF THAT, SO THAT WE HAVE AN IDEA OF, OF WHAT'S GOING ON, YOU ALSO, I FELT WAS HELPFUL TO UNDERSTAND WHO'S COMING TO US. 
          AND THAT WAS SOMETIMES IOP. 
          SO I HAVE A SPREADSHEET. 
          WE MAINTAIN THAT TAZ, EACH MEETING, DATE AND LOCATION. 
          WE COULD DEFINITELY SHARE THAT TO SHOW ALL THE DIFFERENT PROJECTS COMING FORWARD, AND WE COULD SHARE THE, THE TEMPLE AND WE COULD KEEP SENDING THEM. 
          IT'S JUST THE, IT'S JUST CONTACT INFORMATION. 
          YOU'LL GET FOR EACH GROUP. 
          REALLY. 
          IT DOESN'T GO INTO A LOT OF DETAIL. 
          I'LL TELL YOU WHAT THE PROPERTY IS ZONED. 
          UM, AND IF THEY HAVE TO TAKE A NEXT STEP, BUT THAT'S NOT A PROBLEM. 
          YEAH. 
          THAT'S EASY. 
          OR IF YOU WANT TO JUST INCLUDE IT IN LIKE THE MONTHLY REPORTS, I CAN DO THAT IN THE MONTHLY RIGHT NOW. 
          I COUNT OUT HOW MANY WE DID AND WHAT TYPE OF PROJECT, BUT I COULD JUST INSERT THE TABLE WITH WHO WE CAN DO THAT. 
          THANK YOU SO MUCH. 
          ANYTHING ELSE, COUNCIL FOR DEVELOPMENT SERVICES, RIGHT. 
          I GUESS AT ANY UPDATE ON THE INTERNET STUFF WHERE WE'RE AT, WHAT DOES THAT, I THINK WE'RE STILL WORKING THROUGH THE DATA CONVERSION AND WE'RE HOPEFUL. 
          THE LAUNCH WILL BE IN AUGUST. 
          IT'S GOING TO BE LATE AUGUST. 
          OKAY. 
          AND UNTIL THEN SAYS, SAME AS IT WAS BEFORE IS WHAT'S GOING ON. 
          OKAY. 
          WHAT, WHAT DO YOU BELIEVE THAT THERE'LL BE ANOTHER DOWN A DOWN PERIOD. 
          IT'LL BE SHORTER. 
          SHORTER. 
          YEAH. 
          WE'RE TALKING ABOUT TWO DAYS AND A WEEKEND. 
          OKAY. 
          RIGHT NOW, ARE WE PRETTY SURE IT'S GOING TO BE AUGUST INTO SEPTEMBER. 
          I HOPE IT'S AUGUST. 
          UM, WE'RE STILL HAVING PROBLEMS GETTING THE CORRECT DATA FROM MY PERMIT NOW. 
          UM, THEY WRITE SCRIPTS TO PULL IT IN EACH TIME WE'RE GETTING SOMETHING 
          [00:20:01]
DIFFERENT AND THAT'S HARD. 
          YEAH. 
          IT WAS KIND OF ANOTHER ONE WE'RE WORKING THROUGH. 
          I'M SORRY. 
          YEAH, WE APPRECIATE YOU. 
          IT'S FUN. 
          RIGHT. 
          ANYTHING ELSE FOR DEVELOPMENT SERVICES? ALL RIGHT. 
          MOVING ON TO CAPITAL PROJECTS. 
          HEY, PLEASE. 
          CHEAT. 
          CAN I SWITCH WITH YOU SO I CAN BE LOOKING AT THE SCREEN AS I TALK, BECAUSE I REALLY NEED TO BE LOOKING AT THE SCREEN AS I TALK. 
          I CAN SEE THE SCREEN. 
          OH, THAT'S WHAT HAPPENS WHEN YOU COME UP DIFFERENT OVER HERE, , UH, INFRASTRUCTURE. 
          AND TODAY WE'RE GOING TO TALK ABOUT, UH, CFP PROJECTS. 
          SO, UM, ALL RIGHT. 
          SO, UM, I WOULD SAY LAST YEAR, CITY OF LEANDRA AND THE WHOLE TEAM HAS REALLY BEEN MOVING FORWARD. 
          AND IF YOU, IF YOU ADD THE NUMBERS UP, I MADE THE CORRECTION HERE, BUT WE ACTUALLY HAVE 35 ACTIVE PROJECTS AND YOU CAN SEE BELOW KIND OF IN THE STAGES THAT THEY'RE IN. 
          UM, BUT THE ONE, I THINK THAT'S GOOD FOR US TO KIND OF FOCUS IN ON, IS THE SIX THAT ARE READY FOR A BID, A CONTRACT, WHICH WILL, WE'LL TALK A LITTLE BIT MORE ABOUT. 
          AND THEN WE HAVE SEVERAL THAT ARE UNDER CONSTRUCTION AND WE'VE HIGHLIGHTED A COUPLE OF THOSE. 
          AND THEN FOR FYI 23, WE'RE ESSENTIALLY GOING TO HAVE 20 PROJECTS. 
          UM, A LOT OF THOSE ARE DESIGNED, UM, WHICH IS GOOD. 
          AND YOU CAN SEE THAT WE'RE STILL HAVE A LOT OF DESIGN FOR THAT STILL IN 2022. 
          AND SO 23 IS GOING TO BE MORE CONSTRUCTION. 
          AND THEN, UH, 24, 25, BECAUSE OF THE DESIGNS AND 23 WILL EVEN BE MORE DISRUPTED OR JUST, WE'RE JUST GOING TO BE DOING ALL THE WAY AROUND. 
          SO, SO, UM, WE'RE GOING TO START WITH, UH, FACILITIES AND KIND OF THE KEY ONES THERE THAT WERE FOR 22 THAT WE'RE STILL WORKING ON AS THE FIRE STATION. 
          UM, IT'S HAD A COUPLE WENT OUT THE BED, COME BACK AND WE'RE, WE HAVE IT OUT FOR A REBATE AND THEN MADE SURE THAT WE'RE STICKING IN THE BUDGET. 
          AND THEN WE SEND OUT FOR DESIGN, UM, THE RENOVATION EMS, WHICH I KNOW ROBIN SUPER HAPPY ABOUT. 
          AND, UM, AND SO THAT ONE'S, UH, MOVING FORWARD, UM, THE, THE NEW ONES FOR 23, UM, WE ADDED THE, UM, I THINK THE NEXT ONE'S REALLY GOOD, THE, UH, FIRE FUEL CONVERSION. 
          UM, RIGHT NOW THEY BURN HAY AND, UH, AND THE TRAINING FACILITY AND WE WERE GOING TO CHANGE THAT TO CLEAN GAS. 
          UM, FIRST THING THAT'S A GOOD THING TO DO. 
          AND THEN, UM, I THINK IT'S GOING TO BE TALKED ABOUT LATER, BUT WE HAVE FUNDING IN THERE FOR, UM, FOR THE CITY HALL OR SOME DESIGNERS COME IN. 
          AND I THINK I'M JUST GOING TO SPEAK TO THAT LATER IN THE DAY OR WITH FACILITIES. 
          SO, SO THOSE ARE KIND OF WHERE WE'RE AT, UM, WITH FACILITIES. 
          AND IF YOU CAN SEE IN THE MAP HERE, YOU CAN SEE THAT HERE'S THE BUILDING. 
          AND, UM, I LIKE THE FIRE STATION, UM, WHERE, WHERE WE'RE WORKING ON THOSE PROJECTS, JUST TO GIVE YOU A FEEL FOR, UM, UH, WHERE WE'RE AT. 
          UM, SO MY FAVORITE WATER, YOU CAN SEE ALL THE PARTY EXCEPT, UM, THE WARM FYI, 22 FOR 23. 
          YOU'LL SEE THAT SEVERAL OF THEM CARRY OVER AND WHERE YOU SEE CONSTRUCTION. 
          THOSE ARE GOING TO BE GOING EITHER UP FOR BED. 
          UM, HERE IN SHORT ORDER AND CONSTRUCTION WILL BE HAPPENING. 
          SO FOR EXAMPLE, RM 23, 43 PIPELINE. 
          UM, AND THEN THE ONE WHICH I'M REALLY TRYING TO QUICK ALONG LAKE LINE WATERLINE IS GOING TO BE CONSTRUCTED NEXT YEAR. 
          UM, LAKELINE, SHE GOT TO GOING OUT FOR BID HERE IN SHORT ORDER. 
          [00:25:01]
THE ONES IN RED ARE THE NEW ONES THAT WE'RE TRYING TO WORK ON, UM, THAT YOUR VISA ELEVATED STORAGE TANK, THAT BUDGET AMOUNT INCLUDES, UM, THE LAND, WHICH IS A GOOD PORTION OF THAT. 
          AND THAT'S THE SAME WITH THE RONALD REAGAN, UM, GROUND STORAGE AND THE PUMP STATION. 
          UM, IN THAT 7.3, IT'S ACTUALLY LIKE $6 MILLION WORTH OF BUDGET FOR LAND. 
          UM, WE'VE ACTUALLY GONE OUT AND LOOKED AT TWO PIECES OF PROPERTY AND, AND KINDA GOT SOME RESPONSES BACK, UM, FOR, FOR BOTH THOSE PROJECTS. 
          UM, THERE WAS CONTINUING STEPS WITH GETTING THOSE PIECES OF PROPERTY AND, UH, WE'RE TRYING TO WORK THROUGH THOSE. 
          SO THESE ARE TWO CUTE TARGETS THAT WE'RE TRYING TO PUSH THROUGH, UM, TO START CONSTRUCTION ESSENTIALLY IN 23 AND AN IMPORTANT FOR MAINTAINING GOOD PRESSURE AND DISTRIBUTION AND THE SYSTEM. 
          THE FIRST ONE IS THE SAN GABRIEL BASED STORAGE TANKS. 
          AND YOU SEE THAT IT'S GOING TO GO OUT THE BED HERE IN SHORT ORDER, AND WE'RE HOPING THAT GETS COMPLETED IN 23. 
          UM, AND YOU CAN SEE WHERE, WHERE IT IS. 
          SO THE TOP DRAWING IS SHOWING YOU THE, UM, THE PUMP STATION IS IN THAT AREA. 
          WE JUST DID THE APPROVE THE EASEMENT TO MAKE THAT ROAD TO GO UP AND THE TANKS GOING TO BE LOCATED RIGHT THERE NEXT TO THE PUMP STATION, UH, FOR RONALD REAGAN. 
          UM, SO, UH, THAT ONE'S A MINDED BATCH DRAG. 
          THEN THE NEXT ONE IS A TERMINUS HIGH ZONE PUMP STATION. 
          AND YOU CAN SEE THAT WE'RE GOING TO HAVE A NEW TANK, UM, 1.5 MILLION GUNS, AND WE'RE GONNA CREATE A NEW PUMP BUILDING WITH PUMPS. 
          AND SO, UM, THAT ONE IS AT 30% DESIGN. 
          AND AGAIN, WE'RE TRYING TO GET THAT OUT. 
          HOPEFULLY THIS YEAR FOR BID AND CONSTRUCTION STARTED NEXT YEAR ON THAT PARTICULAR PROJECT. 
          UM, BOTH OF THOSE ARE GOING TO BE REALLY GOOD PROJECTS FOR THE WATER SYSTEM. 
          SO ON THE MAP HERE, YOU CAN SEE WHEN WE HAVE SEVERAL PROJECTS, UM, A COUPLE OF MY FAVORITES ARE ON THE LAKE LINE, WHICH IS, UM, SO YOUR BOTTOM LEFT THERE, THAT'S GONNA HELP WITH WATER FROM THAT YOU WANT TO SAY SOUTH AND NORTH. 
          UM, AND THEN THE OTHER ONE I TALKED ABOUT, UM, AT THAT 28, 22 43, UM, THAT'S A 60 INCH WATER LINE AND THAT'S BASICALLY MOVING WATER FROM EAST TO WEST. 
          UM, IF YOU WANNA, IF YOU WANNA STAY KAT, YOU CAN SEE WHERE THE SAN GABRIEL ELEVATED STORAGE TANK IS, UH, RIGHT THERE. 
          UM, AND THEN THE DOWNTOWN, UH, FIRE IMPROVEMENTS. 
          UM, THERE'S ANOTHER ONE THAT'S, UH, MOVING FORWARD AND THEN THE, UH, POPPING WHOLE CREEKS. 
          WAS THIS GOING TO BE OUT FOR BID HERE IN AUGUST? UM, THAT'S A PROJECT THAT WAS PART OF A DEVELOPMENT AGREEMENT TO, UM, MAKE, UM, SERVING WATER IMPROVEMENTS FOR THAT, UH, DEVELOPMENT SYSTEM AND INTO THAT AREA. 
          SO SOME OF THE NEXT FIVE WAS SHOW, SO THESE ARE ADDITIONAL PROJECTS THAT WE'RE, UH, WE'RE WORKING ON. 
          UM, YOU CAN SEE THAT DUAL FEED. 
          WE SEPARATED THAT OUT, UM, FROM THE, UM, UH, TERMINUS, UH, PROJECT, WE WERE GOING TO PUT THEM TOGETHER, UM, IN DISCUSSIONS AND NOT AS A NON, UM, IT WAS KIND OF DISCUSSED AT THE JOINT MEETING, YOU KNOW, THAT, THAT BACKUP LINE, UM, CAUSE THEY DON'T HAVE A SINGLE LINE GOING TO THE HIGH SCHOOL. 
          AND SO WE'RE GOING TO PUT THAT, THAT BACKUP LINE FOR THEM. 
          SO THEY HAVE DUAL FEED GO INTO THAT LINE AND PUBLIC WORKS. 
          THE GATE THAT SPEAK TO IT MORE IS WORKING ON THAT INTERNALLY TO MOVE THAT AT A MORE FAST PACE WHERE YOU CAN GET THAT ONLINE. 
          AND THEN THE OTHER ONES THAT, UH, YOU KNOW ABOUT, BUT IT'S THE BCR WATER INTAKE THAT ONE WASN'T APPROVED, UH, 200, BASICALLY $225 MILLION. 
          AND THEY'VE STARTED, THEY'VE HAD A NOTICE TO PROCEED AND THEY'RE MOVING BOARD. 
          AND THEN THE OTHER ONE FOR US IS THE BIG ONE IS THE SANDY CREEK, UM, UPGRADES, WHICH IS THE SLUDGE AND REDUNDANT TRAIN, UM, THIS ALLEGED IMPROVEMENT. 
          AND I KNOW WE'VE DONE A TRAIN OR I LOST 60% DESIGN AND WE'RE GETTING READY TO MEET WITH THE ENGINEERS ON THAT, UM, FOR REVIEW. 
          AND AGAIN, THAT SHOULD BE DESIGNED. 
          I WILL BE EARLY NEXT YEAR AND THEN I'LL PUT A BED AND THEN CONSTRUCTION. 
          WE'RE REALLY TRYING TO GET THE SLUDGE PART AT LEAST ON BEFORE THE SUMMER OF 24, BECAUSE THAT WOULD GIVE US AN ADDITIONAL 2 MILLION GALLONS AT THAT PLANT ONCE THAT'S WHAT'S THAT SOMEPLACE. 
          ALL RIGHT. 
          THESE ARE KIND OF THE, SOME OF THE NEW PRODUCT POTENTIALLY FOR 23. 
          I TALKED ABOUT HIM RECENTLY, THE RONALD REAGAN ONE, 
          [00:30:01]
THAT'S ONE IT'S GOING TO HELP US WITH MAINTAINING, UM, PEAK HOUR, YOU KNOW, WHEN YOU GET A HIGH DEMAND, UM, AT TWO O'CLOCK IN THE MORNING, CAUSE EVERYBODY TURNS A SPRINT DESIGN, ESSENTIALLY THAT'LL BE A PUMPING STATION WITH, UM, SIX PUMPS, I THINK INITIALLY THREE. 
          AND THEN IT'LL HAVE TO, UH, GROUND STORY SAYINGS ON BEACH TWO AND A HALF MILLION GALLONS. 
          AND AGAIN, THERE'LL BE BUILT IN PHASES FIRST, UH, BECAUSE WE WON'T NEED THEM ALL, ALL THE PUMPS AND ALL THE TANKS RIGHT AWAY, THERE'LL BE BUILT IN PHASES AS THE POPULATION CONTINUES TO GROW AND THEN INTRODUCE THE ELEVATED STORAGE TANK, UM, KIND OF THE GENERAL LOCATION WHERE WE'RE TRYING TO BUILD, BUILD THAT AND IT'S NEEDED FOR THAT PARTICULAR AREA. 
          BECAUSE RIGHT NOW WE HAVE A PRESSURIZED TANKS. 
          THAT'S MAINTAINING THAT PRESSURE IN THAT AREA. 
          AND AN ELEVATED STORAGE TANK WOULD BE A MUCH BETTER WAY TO MAINTAIN PRESSURE CONTROL AND, AND ALSO PEAK OUR DEMAND IN THAT AREA. 
          BUT THOSE TWO RIGHT NOW ARE WE WOULD LIKE TO MOVE FASTER, BUT THERE, UH, RIGHT NOW THE ISSUE WAS, IS PURCHASING THE LAND FOR THEM. 
          AND SO THAT'S THE PART WE'RE TRYING TO GET THROUGH. 
          ALL RIGHT. 
          NEXT ONE, UH, WASTEWATER, UH, YOU CAN SEE AGAIN, BROKEN UP. 
          UM, QUITE SO WE HAVE, UH, 22, THE ONE RIGHT NOW, THAT'S ACTUALLY UNDER CONSTRUCTION. 
          AND WE'LL TALK ABOUT THAT AS THE AREA SHOULD SLUDGE AT THE OIL WATER TREATMENT PLAN. 
          UM, WE HAVE SEVERAL THAT ARE, UM, INDESIGN FOR 22. 
          THEN IF YOU GO DOWN, YOU CAN SEE, UM, THAT, UH, CONSTRUCTION WILL START ON A COUPLE OF THOSE PROJECTS. 
          AGAIN, THE RED ONES ARE NEW. 
          UM, YOU HAD TO RECLAIM WATER. 
          UM, WOULD YOU, WOULD YOU, UH, IS THE GO STATION OF THE WATER WASTE WATER TREATMENT PLANT, AND ALSO ALIGN GOING TO NORTH LINE AND ANOTHER CUSTOMERS, UH, WE'D HAVE THE WASTEWATER MASTER PLAN. 
          UM, THAT'S GOING TO RESTART IN 23 AND THEN WE HAVE SEVERAL, UH, WHAT WE CALL INTERCEPTORS, UM, COLLECTION LINES THAT NEED TO BE REDESIGNED. 
          UM, UP-SIZED AND THEN THE EAST STREET UTILITIES, UM, THAT'S KIND OF A RINGBACK, WHAT THAT LONG IS, IS, UM, WE'RE TRYING TO GET RID OF A LIFT STATION, THE STATION NUMBER ONE, ACTUALLY, AND THE BOARD'S MADE UP UP-SIZE OF WATER LINES THAT ARE IN THAT AREA THAT ARE CONVINCED. 
          UM, AND THEN ALSO PAVED THAT ROAD. 
          THERE'S A SMALL SECTION OF ROAD, THAT'S DIRT ROAD RIGHT NOW THAT NEEDS TO BE PAID. 
          AND BECAUSE WE'RE GOING TO DIG IT UP ABOVE THE FOREST, WE'RE GOING TO GO AHEAD AND THEN MAKE THE REPAIRS AND MAKE THEM PROPERLY. 
          SO THAT'S WHAT THE EAST STREET UTILITY PRODUCT IS GOING TO BE THE NEXT ONE. 
          AND SO THESE ARE ALSO DO YOU WANT TO LISTEN? AND IT CONTINUES ON WITH, WE HAVE PROBABLY SIX DESIGNS THAT WE WANT TO MOVE FORWARD IN 23 ON ALL THE INTERCEPTORS FOR WASTEWATER, UH, TWO ARE MORE IMPORTANT AND THAT WE'RE GOING TO GET THOSE DESIGNS MOVING FIRST. 
          THAT'S THE DIVINE WEIGHT ONE. 
          AND I WANT TO SAY SEGMENT TWO ON THE NORTH, WAS SHE CREEPED, THEY'RE ALREADY GETTING CLOSE TO THEIR CAPACITY LIMITS. 
          AND THEN FOR THE BCR WWS, WHICH IS THE REGIONAL WASTEWATER TREATMENT PLANT, UM, THERE ARE SOME COSTS THAT, UH, BUILT THERE IS A DESIGN. 
          UH, YOU MAY HAVE HEARD THAT THEY HAD SOME ISSUES WITH OVERFLOW AND, UM, BECAUSE OF THEIR HIGH FLOWS AND, UM, THESE, THESE BUILDERS ARE GOING TO, IT WAS ALWAYS A PART OF IT. 
          THEY DIDN'T INITIALLY PUT IT INTO DESIGN, KIND OF A VCR THING. 
          UM, DIDN'T HAVE THE FUNDING BACK SEVERAL YEARS AGO AND NOW IT NEEDS TO HAPPEN. 
          AND SO WE'RE BUDGETING FOR DESIGN. 
          NOW DESIGN IS GOING TO BE BROUGHT, IT HAS BEEN BROUGHT UP MUCH QUICKER BECAUSE OF THE CURRENT CONDITION. 
          AND SO THE DESIGN IS GOING TO HAPPEN. 
          AND THEN, UM, THE CITIES ARE GOING TO ADD, THEY'D HAVE TO ALSO COME UP WITH FUNDING FOR THE ACTUAL COMPLETION OF IT. 
          AND THERE'S TWO CONCEPTS EITHER BUILD THEM BRAND NEW OR CONVERT A, UM, A CONTACT CHAMBER THAT'S CURRENTLY IN PLACE AND PUT THE FILTERS THERE AND THAT'S PART OF THE DESIGN. 
          AND THEN THE SECOND ONE IS OUR BUYING INTO THE PLANT. 
          ONCE IT'S COMPLETELY FINISHED OUT THE LAST 10 MILLION GALLONS PER DAY, UM, WE, WE PAY OUR LAST AND, AND THEN THEY DO AN AMENDMENT, UM, WHICH WE'RE, WE'RE LOOKING AT RIGHT NOW. 
          AND THEN WE'RE PART OWNERS OF THAT PLAN. 
          AND WE ESSENTIALLY GET 4.2 MILLION GALLONS A DAY OF TREATMENT FROM THAT, WHICH WILL BE A, UH, A GOOD DEAL. 
          AND DEAN ADD TO THAT MR. RABBIT. 
          ALL RIGHT, RIGHT ON. 
          SO THIS IS WHAT WE HAVE UNDER UNDER CONSTRUCTION IS SOME PHOTOS. 
          THE TOP PHOTO IS THE ACTUAL, UM, YOU WANT TO SAY, UM, UH, KIND OF LIKE A BELT PRESS OR SLEDGE COLLECTOR. 
          UM, THAT'S HELPING US COLLECT THE SLUDGE AND MOVE 
          [00:35:01]
IT OUT OF THE PLANET FASTER. 
          UM, BOTH WATER AND WASTEWATER COLLECT SLUDGE, UM, KIND OF FUNNY. 
          AND THEN THE BOTTOM ONE IS, UH, KIND OF SHOWING YOU THE POWER. 
          UM, THAT'S BEING INSTALLED THE PANELS FOR THE BLOWERS AND THE, UH, UH, THE AREAS THAT ARE ACTUALLY GOING TO GO WITHIN A PLAN AND THESE ARE FINE BUBBLE. 
          AND WHAT IT DOES IS ALLOW MORE OXYGEN WITH ANY IN THE WATER UNTIL ALL OUT OR A BETTER TREATMENT OR MORE EFFICIENT TREATMENT AND WOULD BE OUT OF THE WATER. 
          SO THOSE TWO ARE UNDER, UNDER CONSTRUCTION RIGHT NOW, 40% COMPLETE. 
          AND YOU COULD SEE KIND OF WHEN A, WHEN WE THINK THEY'RE GOING TO, UM, UH, BE FINISHED, UM, UH, ONE YEAR IN SEPTEMBER, THE VARIATION, AND THEN I THINK THE SLUDGE WILL BE COMPLETED IN DECEMBER. 
          SO THAT'S GOOD NEWS FOR THE WASTEWATER PLANT. 
          I KNOW KINLEY SUPER HAPPY, UM, ABOUT THIS. 
          UM, GO AHEAD. 
          YEAH, YEAH. 
          UM, I WAS THE FIRST THING I HEARD, UH, WHEN I GOT TO A PLANT WITH A SLUDGE, BOTH FOR WATER AND WASTEWATER, WE HAVE A SLUDGE PROBLEM IRAQ, SO WHAT WE CAN DO TO FIX IT. 
          SO YOU CAN SEE HERE, UM, A COUPLE OF THE PROJECTS THAT WE HAVE GOING ON. 
          UM, THE ONES THAT ARE, THAT ARE MOVING FORWARD. 
          UM, WE JUST TALKED ABOUT THE OTHER ONES, UM, ARE THE, UH, UM, , UM, WASTEWATER SIDE, AS WELL AS THE WATER SIDE, THAT PRODUCT WAS BUNDLED INTO ONE BIG ONE. 
          SO NOT ONLY THEIR WATER, BUT THEIR WASTEWATER IS GOING TO BE REPAIRED IN THAT AREA. 
          AND THEN THE OTHER ONE ARE THE, UM, THE LIFT STATIONS THAT WE'RE DOING. 
          WE'RE DOING, UH, SIX NEW LIFT STATIONS. 
          UM, CURRENTLY THEY'RE AT 85% DESIGN AND YOU CAN KIND OF SEE THE LOCATIONS OF THOSE AT THE BOTTOM OF THE, OF THE MAP THERE. 
          AND THEN WE'RE REHABBING, UM, UH, THAT'S THE SIX MONTHS THAT WE'RE REHABBING AND I APOLOGIZE, THAT'S ACTUALLY AT 95% AND THEN WE'RE REHABBING, UH, THE LIFT STATIONS AT THE ACTUAL WATER PLANT AND CONVERTING TWO IN ONE. 
          AND, UM, THAT'S AT 85% DESIGN. 
          AND SO THOSE LIFT STATIONS, UM, ARE ALSO GOING TO BE, UM, BEING CONSTRUCTED AND, UM, FYI 23. 
          SO THAT'S GOING TO BE GOOD. 
          THE MASTER ONE AT THE PLANT IS SUPER GOOD BECAUSE THAT'S GOING TO ALLOW US TO NOT ONLY GET WATER FROM THE PLANT, THERE'S GOING TO BE A BYPASS SYSTEM THAT WE'RE PUTTING IN A LINE. 
          THAT'S GOING TO GO AND ALLOW US TO MOVE WASTEWATER. 
          YOU WANT TO SAY FROM THE WEST SIDE AND THE NEXT DRAWN, WHAT KIND OF SHOW THAT, UM, THESE ARE THE INTERCEPTORS THAT WE'RE DOING DESIGNS ON. 
          AND SO YOU CAN SEE THESE OTHER, HOW THE WASTEWATER GOES FROM THE WEST DOWN TO WORK OUR TREATMENT PLANT RIGHT THERE, WHICH IS AT THE END, I GO BACK TO THE OTHER ONE. 
          AND SO WE'RE GOING TO GO FROM OUR TREATMENT PLANT AND WE'RE GOING TO HAVE A LINE. 
          YOU COULD SEE THAT LINE THAT GOES TO THE EAST AND THAT'LL ALLOW US TO BYPASS A CERTAIN AMOUNT OF TREATMENT AND USE THE FULL CAPACITY OF THE REGIONAL PLAN. 
          AND SO, UM, THAT WILL ALLOW US TO KIND OF DELAY EXPANDING OUR PLANT FOR A PERIOD OF TIME. 
          UM, IT STILL NEEDS TO BE DONE, UM, BUT WE CAN GET SOME OTHER THINGS DONE BEFORE WE ACTUALLY GET TO THAT POINT. 
          UM, SO, UM, THAT'S A GOOD PROJECT. 
          NOW, THESE ARE ALL THE INTERCEPTORS. 
          UM, THE PURPLE IS ACTUALLY BEING UP-SIZED BY A DEVELOPER AND WE'RE WORKING WITH THEM. 
          UM, THAT'S AN 18 AND A 21, AND THEN THE REST OF THEM ARE THE ONES THAT YOU SAW, THE SIX DESIGNS THAT WE'RE WORKING ON. 
          AND, UM, AND THEY'D VARY IN SIZES FROM 15 TO PROBABLY 48 INCHES. 
          SOME OF THEM NEAR THE PLANT MAY BE EVEN LARGER, BUT SEVERAL LITTLE ONES, UH, TOWARDS THE WEST DO HAVE TO BE, UM, UPSIZE. 
          AND SO THAT'S WHY WE'RE, WE'RE WORKING ON THAT WHOLE SYSTEM TO GET THE DESIGNS GOING AND THEN PRIORITIZE WHICH ONES, UM, BASED ON HOW CLOSE THE CAPACITY IS TO GET THOSE DONE OVER THE NEXT SEVERAL YEARS. 
          AND WE HAVE AN EYE ON IT WHICH STANDS FOR INFILTRATION, UM, AND FLOW STUDY GOING ON THAT HELP US AND THAT'S GOING ON RIGHT NOW. 
          WE ACTUALLY HAD FLOW METERS INTO SYSTEM. 
          THE CAPTURE FLOW FROM A RAIN THAT'S THAT INFILTRATION THAT YOU WOULD GET FROM A RAIN. 
          UM, UNFORTUNATELY WE HAVEN'T HAD ANY RAIN, SO WE'RE GOING TO COME BACK IN THE FALL AND TRY TO DO THAT AGAIN. 
          SO WE'RE, WE'RE STILL IN THE PROCESS OF DOING THAT. 
          I, AND I STUDY, WE NEED A LITTLE HELP FROM MOTHER NATURE, UM, AND MORE WAYS OF ONE. 
          ALL RIGHT. 
          SO, UH, SOME OF THE STREET PROJECTS WE'RE WORKING ON, UM, UH, GOOD NEWS, UH, FOR ME PERSONALLY, UH, THE SAN GABRIEL DESIGN, WE'VE HAD SEVERAL YEARS WITS AND OTHER THINGS THAT HAVE BEEN, THAT HAD BEEN WORKING FOR LIKE TWO YEARS. 
          AND WE FINALLY 
          [00:40:01]
GOT ALL THE EASEMENTS ALL DONE AND THE DESIGN IS DONE AND THAT ONE IS ACTUALLY GOING OUT FOR BED. 
          AND, UM, I THOUGHT I HAD IT LISTED HERE, UH, HERE IN THE NEXT MONTH OR SO, UH, SEPTEMBER. 
          YEAH. 
          SO THE NEXT MONTH OR SO, AND, UM, THAT SHOULD START CONSTRUCTION NEXT YEAR. 
          AND WE SEE A MAP OF WHERE THAT IS IN A MINUTE AND THEN READ HER WAY. 
          AND WOULD WE DRIVE IS THE OTHER ONE, UM, RIGHT NOW WHERE WE'RE AT ABOUT 95% DESIGN, BUT BECAUSE OF THE ATLAS 14 AND THE STORMWATER, WE HAD TO GO BACK AND REDO SOME OF, SOME OF THE DESIGNS ON THAT. 
          UM, BUT, UH, I THINK WE HAVE ONE MORE EASEMENT WITH, UH, ELLA, UM, THE SCHOOL SYSTEM. 
          AND, UM, I THINK WE'RE DONE WITH THE EASEMENTS THERE WE'D BEEN, THERE WAS SEVERAL WEEKS SINCE WE HAD TO WORK ON THAT ONE TO FINISH UP. 
          SO I THINK WE'RE PRETTY CLOSE TO THAT ONE. 
          AND WE'RE HOPING THAT THAT ONE GOES OUT FOR BID AND BY THE END OF THE YEAR, UM, DOCUMENTS BY THE END OF THE YEAR OF FORBID IN JANUARY. 
          UM, SO MOVING ALONG THE NEXT THREE ARE IN RED AND YOU'RE THINKING TO YOURSELF, UM, NEW ALREADY IN 22, THEY'RE IN RED AND THEY ARE NEW BECAUSE, UM, THE FUNDING FOR THOSE ACTUALLY CAME FROM CATH METRO AND THEY PROVIDED US THE MONEY LIKE NOW. 
          AND SO WE'RE GONNA WORK TO, UH, WE GOT HALF THE MONEY. 
          AND SO WE'RE GONNA USE THAT FIRST TO GET THE DESIGNS GOING. 
          AND SO, UM, ENGINEER, IS IT A PROCESS OF, UH, FINDING, UM, A DESIGN ENGINEER FOR, FOR THOSE STREETS AND THAT INTERSECTION, SO WE CAN MOVE THAT FORWARD. 
          AND THEN FOR 23, UH, YOU CAN SEE THE NEW IMPROVEMENTS THAT WE'RE, THAT WE'RE WORKING ON, UM, FOR, UH, FOR SET PROJECTS. 
          UM, AND AGAIN, UM, THE LAST ONE IS WE'RE WORKING ON, UM, WHICH WILL FINISH UP THE WHOLE SAN GABRIEL, UM, FROM WEST THE EAST, FROM RONALD REAGAN TO, I CAN'T THINK OF THE, WHAT, WHAT'S THE, WHAT'S THE ROAD ON THE EAST WEST SIDE. 
          IT GOES FROM GINA GOES FROM, WHAT IS IT, 22 COUNTY ROAD. 
          WELL, WE'VE GOT A MAP, WE'LL SHOW IT HERE IN A MINUTE, BUT I'M STILL LEARNING ABOUT THE WORK THAT'S, UH, THAT'S THE LAST PHASE, AND WE'RE TRYING TO GET THAT PROJECT IT'S ALREADY BUDGETED, BUT WE'RE TRYING TO GET THAT ONE MOVING. 
          AND WE'RE WORKING WITH, UH, WITH THE OWNERS ON THE EASEMENTS FOR THAT ONE. 
          ALL RIGHT. 
          SO THESE ARE THE TWO THAT ARE, THAT ARE, UH, KIND OF RIGHT NOW, UM, UH, PRESSING FORWARD. 
          UH, YOU COULD SEE THE INFORMATION FOR, UH, UH, RED HER WAY AND KIND OF WHERE WE'RE, WHERE WE'RE AT. 
          AND THEN HERITAGE GREW UP AS, UM, AS MOVING FORWARD AND THAT'S RELATED TO THE, UM, ECONOMIC DEVELOPMENT THAT'S GOING TO HAPPEN ON THAT ROAD. 
          UM, AND THAT ROAD JUST NEEDS TO ACTUALLY BE REPAIRED SO GOOD ALL THE WAY AROUND. 
          SO YOU CAN SEE THAT WHERE WE ARE, UM, MOVING THAT PROJECT FORWARD. 
          AND, UM, I LIKE TO SEE THE CONSTRUCTION START AS EARLY 23. 
          AND I THINK BRIAN IS STILL ON TRACK FOR THAT. 
          THAT'S A PRETTY SIMPLE ROAD. 
          THERE'S NO MAJOR UTILITIES OR ANYTHING LIKE THAT, THREE LANES, AND YOU CAN SEE THE LENGTH OF IT. 
          UM, SO, UM, THE DESIGN SHOULD MOVE ALONG PRETTY QUICKLY. 
          SO, UH, HERE'S THE PROJECTS THAT WE'RE WORKING ON. 
          YOU CAN SEE, UM, PHASE THREE AND PHASE TWO OF SAN GABRIEL, UH, PHASE ONE IS THAT MIDDLE PART. 
          YOU NEED TO SEE WHERE ONCE IT'S ALL THREE PHASES ARE DONE, WHERE IT CONNECTS, UM, THE HERO WAY. 
          ONE IS THE ONE THAT WE, UH, DID DONE INTER-LOCAL AGREEMENT WITH THE COUNTY FOR THE $13 MILLION. 
          SO THE RIGHT OF WAYS. 
          SO YOU CAN SEE WHERE THAT'S LOCATED. 
          UM, WOULD YOU HAVE THE TRAFFIC SIGNALS THAT'S GOING OUT FOR BID AND THAT THE HAD SIGNALS, TWO OF THEM, ONE IS FOR A BAGHDAD AND SUNNY, AND THEN THE OTHER ONE IS WHERE RONALD REAGAN AND YOU'RE AWAY. 
          AND, UM, THOSE SHOULD BE GOING OUT FOR BID, UM, AND, UH, AUGUST, AUGUST, AND THEN THEY'RE DUE BACK IN SEPTEMBER. 
          SO THAT'S WHEN IT HAPPENED IN SHORT ORDER, AND THOSE ARE GOING IN THE SAME. 
          YES, THEY ARE. 
          OKAY. 
          AND SO IF EVERYTHING GOES PERFECTLY WELL, WHEN WOULD WE ANTICIPATE THOSE LIGHTS BEING INSTALLED? WELL, UH, THEY'VE ALREADY TOLD US THAT, AND THAT'S WHY WE DID A REDESIGN ON THE REAGAN RONALD REAGAN, A YEAR AWAY THAT THEY'RE GOING TO USE, UM, WHAT, WHEN IT GOES ARE THEIR POLES, THEY MIGHT BE STILL CLOSED AND WE'RE GOING TO RUN THEM THERE. 
          THEY'RE INDICATING IT'S GOING TO TAKE A YEAR TO GET THE, THE TRAFFIC POLL WAS NEEDED FOR SET CONSTRUCTION. 
          SO A YEAR, 
          [00:45:01]
A YEAR AFTER THAT, THE BIDS COME BACK AND CONSTRUCTION GETS GONE. 
          IT MIGHT BE SOONER. 
          IT DEPENDS. 
          THE PROBLEM IS, IS THE CHAIN SUPPLIES IS VERY HARD TO, AND THAT'S WHY WE DID THE REDESIGN BECAUSE WE DIDN'T WANT TO WAIT A YEAR FOR RUNAWAY GOING YOUR WAY, CONSIDERING THE ACCIDENTS THAT OCCUR USUALLY ONE A MONTH. 
          AND SO WHAT WE DID IS WE RE KIND OF REDESIGNED IT. 
          AND THEN, UH, THE BID WENT OUT TO THE PERSON TO SAY, WE'RE GOING TO RENT YOUR EQUIPMENT FOR A PERIOD OF TIME UNTIL THE ACTUAL POLE WAS GETTING PUT IN PLACE SO THAT ONE CAN GET DONE SOONER THAN LATER. 
          AND THEN FOR SONNY AND BAGHDAD BE THE NORMAL PROCESS, YOU THINK LESS THAN A YEAR. 
          YEAH. 
          I'M NOT GOING TO, NO, I'M NOT GOING TO PROMISE THAT WE'RE GOING TO WORK AS FAST AS, AS, AS POSSIBLE WITH, UH, WITH SAY CONTRACTORS AND SUPPLY SUPPLY CHAINS THAT ARE OUT THERE. 
          I MEAN, AND THAT'S ACROSS THE BOARD. 
          I MEAN, THAT'S WHAT BE STARTED THE WAY THAT'S WHAT THE VCR DBS, UM, PTC IS AS WE ALLUDED TO. 
          SO, UM, UNFORTUNATELY IT'S KIND OF WHERE WE'RE KIND OF WHERE WE'RE AT WITH THAT. 
          ALL RIGHT. 
          UM, GO WITH THE NEXT ONE. 
          UM, THESE ARE THE, THE NEW ONES THAT WE'RE, WE'RE WORKING ON OR 23 AND, UM, THE RIGHT LANE THAT YOU CAN SEE UP THERE. 
          WE'RE GOING TO PUT A RIGHT TURN LANE IN THERE, AND THAT'S ALSO BEEN FUNDED BY CAP METRO. 
          UM, WE ACTUALLY ALREADY HAD IT SOMEWHAT IN DESIGN AND IT KIND OF GOT OFF THE RAILS. 
          SO WE'RE GOING TO FINISH THAT UP. 
          AND THEN WE HAVE THE PLENTY TO ACTUALLY DO THE CONSTRUCTION. 
          AND WE'RE GOING TO, WE'RE GOING TO BUILD A RIGHT TURN LANE HERE, WHICH IS A REALLY NEEDED TRAFFIC AND BACK ALL THE WAY UP TO THE FIREHOUSE ON THAT. 
          I'VE SEEN IT IN THE MORNING. 
          AND THEN THE NEW ONES, UH, THAT WE MOVE BOARD WITH CAP METRO, YOU CAN SEE ARE THE TWO ROADS IN THE DOWNTOWN AREA. 
          AND KAT METRO IS SPLITTING THOSE PARTICULAR PROJECTS. 
          AND AGAIN, WE'VE GOT SOME OF THE FUNDING ALREADY. 
          AND SO WE'RE GOING TO MOVE FORWARD WITH THE DESIGNS FOR THOSE. 
          AND THEN YOU CAN SEE PHASE THREE RIGHT THERE. 
          UM, THAT'S THE LAST PHASE THAT WE'RE TRYING TO FINISH UP FROM THE SAN GABRIEL PARKWAY THAT AT LEAST THAT SECTION OTHER ALRIGHT, PARKS, UH, MARK'S OVER THERE. 
          GRANTED, THIS IS, THIS ONE IS A LITTLE TRICK HERE AND HE MAY STEP IN ON SOME OF THIS, SO, SORRY. 
          IS IT OKAY IF WE GO AHEAD AND DO Q AND A ON ALL THE EMPLOYEES? PERFECT. 
          BEFORE WE GET TO HERE, BECAUSE THIS ONE WILL HAVE THIS ONE, WE'LL HAVE SOME GOOD DISCUSSION, UM, HOW WE WANT TO MOVE SOME OF THESE PRODUCTS FORWARD. 
          THAT'S FOR SURE. 
          SO, YEAH, I'M STANDING BY THE QUESTION AFTER A LITTLE BIT. 
          UM, SO ON THE RAIDER WAY, UH, EXPANSION, A LOT OF THINGS HAVE CHANGED SINCE WE FIRST STARTED, UM, LOOKING AT THAT IN THE, IN THE BOND PROJECTS. 
          AND SO NOW WE'VE GOT THE CRYSTAL VILLAGE SECTION OF RIGHT AWAY SELF IS THE NEW REDESIGN GOING TO MATCH. 
          WHAT'S BEING PUT IN ON THE WAY SOUTH. 
          AND WE'VE GOT LIKE WIDER SHARED USE PATHS, I THINK. 
          DOES ANYBODY KNOW? UM, I DON'T KNOW THE SPECIFICS ON THAT. 
          I CAN GET IT. 
          I GOT A 20 YEAR. 
          PROBABLY NOT WHAT YOU'RE, WHAT YOU'RE THINKING AND CRYSTAL FULL UP TO THE SCHOOL. 
          I THINK WE HAD THE MAP YOU COULD GO BACK, DOES NOT INCLUDE THE SECTION. 
          THERE WILL BE FUTURE DEVELOPMENT. 
          DO WE HAVE ANY CONCERNS ABOUT IT NOT MATCHING UP? NO, IT'LL MATCH UP. 
          I THINK THERE'S MAYBE A SLIGHT OFFSET WE'RE ACROSS MAJOR ISSUES. 
          OKAY. 
          IT'S BEEN BROUGHT UP TO A FEW OF US BY ONE OF THE DEVELOPERS, UH, WHO HAD SOME CONCERNS ABOUT IT. 
          AND I THOUGHT THAT WAS KIND OF VALID. 
          CAUSE I WAS LIKE, OH, I DON'T EVEN REMEMBER IF WE EVER WENT BACK AND CHANGED ANYTHING. 
          SO WOULD IT BE POSSIBLE FOR COUNCIL TO GET MAYBE NEXT WEEK, JUST AN EMAIL THAT SHOWS THERE'S ANOTHER PIECE OF PROPERTY BETWEEN THE TWO OF THOSE. 
          JUST WHAT THE PLAN IS FOR RAIDER WAY SO THAT WE CAN ALL MAKE SURE WE'RE ON THE SAME PAGE. 
          EVENTUALLY IT'S GOING TO EXTEND SOUTHWARD AND THEN TURN TO THE WEST. 
          RIGHT. 
          WE DON'T HAVE ALL THAT PROPERTY. 
          RIGHT? SO THIS, THIS, THE DANGER OF THE RIGHT OF WAY ACQUISITION, THE RIGHT OF WAY ACQUISITION IS GOING TO DETERMINE SOMEWHAT THE ACTUAL ALIGNMENT, OBVIOUSLY. 
          YES, , THAT'S GOING TO BE DEVELOPED FOR GERMAN, RIGHT? SO WHENEVER THEY DEVELOP THEIR PROPERTY AND THEY DECIDE TO SELL THAT PROPERTY, USE IT TO DEVELOP. 
          SO WOULD THAT BE COMMUNICATED WITH THE DEVELOPER? IS THAT COMMUNICATED WITH THE DEVELOPER? 
          [00:50:01]
BECAUSE REALLY THEY ARE ASKING US QUESTIONS. 
          LET'S JUST SEPARATE. 
          SO SOCIETY, CRYSTAL BALLS, WE HAVE A CLASS VILLAGE FOR, THEY HAVE THE RIGHT OF WAY AND THEY'RE PARTICIPATING IN PART OF THAT ROOM. 
          SO WE'RE ABOUT TO RECORD THAT FLAT, WHICH MEANS WE'LL HAVE RIGHT AWAY, NOT ONLY UP, SO RIGHT. 
          AND THEIR CONCERN IS THAT WHEN THE DEVAS PROPERTY DEVELOPS THAT IT DOESN'T MATCH AND I GET THAT, BUT ALSO I THOUGHT THERE WAS A BIGGER QUESTION OF DOES THAT SORT OF MATCH UP WITH WHAT WE'RE DOING UP AT THE NORTHERN PART OF READERS AS WELL, SINCE THAT'S SUCH AN OLDER PROJECT, FIVE TO THAT CLINIC. 
          SO WE GOT THAT PIECE AND THEN WHEN THEY COME IN, WE'LL GET TOGETHER. 
          OKAY. 
          THANK YOU. 
          UM, AND THEN THE INTERSECTION OF SOUTHWEST AND WEST SOUTH WAS A BOND PROJECT. 
          I KNOW THAT TURNED INTO A FOUR WAY STOP RECENTLY, BUT THAT WAS NEVER A COUNCIL DISCUSSION. 
          I WAS JUST WONDERING, BECAUSE THAT'S WHERE WE STOPPED TEMPORARY. 
          IS THERE SOMETHING STILL GOING ON THAT SOLVES ITSELF? SO THAT'LL BE PART OF THE DESIGN. 
          UM, I KNOW THERE WAS TALKING ABOUT A, UH, A ROUNDABOUT THERE, RIGHT. 
          AND SO, UM, THAT THE ACTUAL FUNDING FOR THAT IS ACTUALLY COMING OUT OF THE STREETS. 
          UM, SO THAT ONE IS DIFFERENT THAN METRO IS NOT FUNNY NOW, BUT WE'RE PUTTING IT ALL TOGETHER BECAUSE IT ONLY MAKES SENSE TO DO THE TWO STREETS, THE INTERSECTION, UM, ALL IN ONE DESIGN AND PUT IT UP FOR CONSTRUCTION, EVEN THOUGH WE HAVE MULTIPLE FUNDING SOURCES. 
          SO WE DISCUSSED THAT AND, UM, BOTH GINA AND ROSS AND I, AND WE'LL KIND OF SEE WHAT THE DESIGN COMES OUT AS WHAT'S THE BEST, BEST MEANS FOR THAT. 
          OKAY. 
          ALL RIGHT. 
          SO THAT'S JUST THE STOP SIGN IS JUST A STOP GAP FOR NOW. 
          WELL, IT MIGHT BE A PERMANENT SOLUTION, BUT IT IS THE, IT IS A SOLUTION THAT'S CURRENTLY IN PLACE RIGHT NOW. 
          YES, YES, MA'AM PERFECT. 
          UM, AND THEN IT WASN'T UP THERE, BUT A COUPLE OF MONTHS AGO WE HAD AN ISSUE IN MASON CREEK WHERE TAMRA TRAIL WAS CLOSED FOR, I THINK ABOUT A WEEK FOR A WATER LINE BREAK. 
          AND, UM, WHEN I INQUIRED ABOUT IT IN THE EMAIL I GOT IS, IS AT THIS TIME WE WERE WORKING ON A COMPREHENSIVE PLAN TO ADDRESS THE INFRASTRUCTURE PROBLEMS IN THIS NEIGHBORHOOD. 
          AND SO I WAS HOPING FOR AN UPDATE THAT IS THAT THE ONE WHERE WE BROKE DOWN A FEW LINES? UH, YEAH, I'VE BEEN OUT TO THAT NEIGHBORHOOD. 
          I WAS OUT THERE FOR ONE OF THE BRAVES. 
          LIKE THERE'S A BIG MONITOR, LOOK AT THE PROJECT. 
          UM, NO, THERE'S, THERE'S NOT ANYTHING SPECIFIC TO THAT PARTICULAR DEVELOPMENT CURRENTLY. 
          UM, ARE WE LOOKING AT THAT? IS THAT, DO WE SEE IT AS BEING, I GUESS IF I CAN CERTAINLY GIVE GUIDANCE TO HOW MANY ACTUAL BREAKS ARE OCCURRING, THEY'RE MAJORLY, UH, INFRASTRUCTURE AND SO FORTH. 
          UM, FOR THAT, UM, USUALLY I WHAT'S THE, WHAT, THE AGE,  50 YEARS, 50, 60 YEARS. 
          SO WE CAN LOOK, WE CAN LOOK INTO THAT THE NEIGHBORHOOD, BUT YOU ALSO TEND TO GET MORE BREAKS WHEN YOU HAVE THESE SUPER DRY TIMES LIKE THIS IT'S TRUE. 
          UM, AND THEN YOU NOTICED THAT WITH OTHER CITIES, ANOTHER CITY JUST CAME OUT, THEY HAD A BREAK AND THEY JUST LOST WATER TO THE, TO THE WHOLE CITY. 
          SO YEAH. 
          STEP CASE, UM, THE SHIPS, NO, THAT'S MY NUMBER BREAKS. 
          AND, AND I'LL USE CORPUS CHRISTI CAUSE I CAME FROM THERE, BUT IT WASN'T UNCOMMON IN THE SUMMER OF 20 OR 30 BRACE. 
          YEAH. 
          SO PEOPLE DON'T REALIZE THAT, BUT THAT DRY WEATHER REALLY MAKES A DIFFERENCE OR ARE MOVING IN AN OLDER PIPES IS STILL LIKE THAT. 
          YEAH. 
          NO STRESS. 
          THANK YOU. 
          THAT WAS ALL. 
          I HAD ANYTHING ELSE? QUESTIONS. 
          ALRIGHT, THANK YOU SO MUCH. 
          THAT WAS A LOT. 
          SO, UH, I, I'LL BE HONEST. 
          UM, IT'S THE WHOLE TEAM HERE AND, UM, UM, IT'S, IT'S SOME REALLY GOOD PROJECTS MOVING FORWARD AND IF THEY CAN ACTUALLY GET DONE ALL THAT WE JUST SAID OVER THE NEXT SAY FOUR OR FIVE YEARS LEANDER, UH, THE INFRASTRUCTURE, THE RESIDENTS AND THE CITY AS A WHOLE WILL BE LOOKED AT PRETTY GOOD. 
          UM, IS THIS, WE GOT TO GET THERE AND IT'S GOING TO TAKE A LITTLE BIT OF TIME AND PATIENCE AND, UM, AND EFFORT SHORT. 
          AND SO, UM, YEAH, SO YEAH, I HAVE ONE REALLY QUICK. 
          ONE'S NOT ON HERE. 
          IT'S GOING TO BE FUTURE, BUT JUST KIND OF FORECASTING HOW FAR OUT THERE'S BEEN ANY CHANGES, BUT THAT'S THE, THE LAKELINE WIDENING BETWEEN MASON HILLS AND HE RAN AWAY, UM, FROM TWO LANES TO FOUR LANES. 
          IS THERE ANY, UH, WE HAVE ANY KIND OF, I KNOW IT'S NOT ON THIS YEAR IN THE NEXT YEAR. 
          IT'S NOT ON THE SCOPE YET. 
          YEAH. 
          I JUST, I, WE, I GET ASKED QUESTIONS A LOT ON THAT, SO I DIDN'T KNOW IF THERE'S ANY UPDATE. 
          YES. 
          IT WILL BE INCLUDED IN THE FUTURE, BUT WE DON'T HAVE ANYTHING. 
          OKAY. 
          BUT 
          [00:55:01]
ROSS, WHEN, WHEN THE REST OF THAT, WHEN THAT WEST SIDE DEVELOPED SCOTLAND THAT COULD ADVANCE IT WHERE THE WEST SIDE WERE DEVELOPED, REALLY, IT'S A REALLY SMALL AREA THAT COULD BE DEVELOPED OVER THERE TOO, BECAUSE THERE'S NOT, I KNOW YOU'RE KIND OF TAKES OFF IN NAPAL SPRINGS AND THERE'S SOME OTHER STUFF THERE TOO. 
          SO, AND THERE'S, I KNOW THERE'S BEEN ONE ONLY ONE PERSON THAT'S COME AROUND AND SAYING, HEY, WE GOT KIND OF AN IDEA OVER HERE. 
          WHAT DO YOU THINK? UM, NOTHING ELSE TOO MUCH. 
          AND THEN WHEN YOU GET UP TOWARDS THE TOP, NOTHING THAT I KNOW OF ON THE, ON THOSE TWO BIG CORNERS, BUT JUST IN THE ROOM. 
          OKAY, GOOD. 
          SO WE'RE GOING TO BE PUSHING FOR THAT. 
          I DON'T KNOW IF ANY OF THE OTHER DEVELOPMENTS ARE BIG ENOUGH FOR THAT. 
          ONE OF THE ONLY ONES THAT WOULD HAVE BEEN IT'S UNDER CONSTRUCTION OR INFRASTRUCTURE NOW IN A COMPANY THAT COULD PROBABLY TAKE ON SOMETHING LIKE THAT WITH A DR. 
          HORTON THAT WAS THERE TOO. 
          I'M TRYING TO THINK OF ANYBODY ELSE WITH IT, PUT THE POCKETS OR THE WHEREWITHAL TO DO THE SAME STUFF. 
          OKAY. 
          SO WE'RE STILL, WE'RE STILL OUT A LITTLE WAYS. 
          I GET ASKED THAT QUESTION A LOT. 
          SO ROSA TRICKY. 
          AND OF COURSE WE JUST COUNSEL WOULD DISAPPROVE THE IMPACT THAT WE KIND OF HAVE ANNOTATED LATER IN THE SLIDE THAT'S GOING TO HELP FACILITATE MAYBE WOULD BE SOME OF THESE ROAD PROJECTS. 
          UM, I KNOW WE HAVE ONE OF THESE ALMOST EVERY AREA OF TOWN TO WHERE THERE'S SOMETHING THAT GOES. 
          BUT, UM, I FIGURED OUT THAT HER ASKED THAT QUESTION, WHY DON'T WE HAVE EVERYBODY HERE JUST TO MAKE SURE. 
          COOL. 
          THANK YOU. 
          OKAY. 
          WELL THAT WAS, THAT WAS GOOD. 
          UM, SO PARKS, UM, SO, UH, SOME, SOME, SOME GOOD NEWS ON, ON PARTS. 
          UM, ONE IS THAT, UH, WE, WE DID GET FUNDING FROM, AND ROBERT CAN SPEAK TO THIS MORE, BUT ALL TOM PARK, UH, WE KIND OF HAVE A PLAN FOR IT. 
          UM, BUT BASED ON THE LAST COUNCIL, IT'S, IT'S KINDA ON HOLD BECAUSE WE HAD THE MASTER PLAN, UM, AND KAT NITRO WAS FUNDING THAT. 
          AND SO THAT, THAT MASTER PLAN IS MOVING FORWARD AND MAY, UH, HELP DETERMINE OTHER, UM, SITUATIONS IN THE DOWNTOWN AREA. 
          UM, SO THAT THE OLD TOWN PARK MADE FOR THE DISCUSSION. 
          THE NEXT TWO ARE IN OUR EYES. 
          WE, WE PUT THOSE TOGETHER AND RIGHT NOW CURRENTLY, UM, I THINK, UH, MARK CORRECT ME, BUT WE'RE IN A PROCESS OF WORKING ON CONCEPTUAL, UH, DESIGN PLANS FOR, FOR THOSE PARKS. 
          SO THEY WERE KIND OF MOVING FORWARD. 
          UM, UM, SO THAT'S WHAT YOU'RE SEEING RIGHT NOW BUDGETED FOR 22, IS THAT THE FUNDING FOR THE ACTUAL CONCEPTUAL DESIGNS TO MOVE FORWARD TO THOSE PARTICULAR PROJECTS? CAN I MAKE THE COMMENT REAL QUICK ON THE OLD TOWN? CAUSE I FEEL LIKE MARK SPECIAL. 
          I WANTED TO CLARIFY ON SOME OF MY COMMENTS THE OTHER DAY AND THE MEETING, IS IT? I ABSOLUTELY THINK THAT OLD TOWN PARK NEEDS TO HAPPEN. 
          WHAT I WANT TO BE SURE OF IS THAT WE DON'T BUILD THIS NICE PARK AND THEN BECAUSE OF THE OLD TOWN MASTER PLAN AND ALL THESE OTHER THINGS THAT ARE HAPPENING, THAT WE HAVE TO TEAR PART OF IT DOWN AND REBUILD, BECAUSE I THINK THAT'S A COMPLETE WASTE OF MONEY BECAUSE WE'VE GOT A BLANK SLATE. 
          SO THAT'S WHY I JUST WANT TO MAKE SURE THAT WE'RE NOT DOING A REDO IN TWO YEARS. 
          THAT THAT WAS MY WHOLE THING FOR THAT, BUT I DON'T WANT IT TO BE A PARKING LOT. 
          I WANT IT TO BE A PART BRICK. 
          SO CLARIFICATION, THANK YOU. 
          YES. 
          WITH THE OLD TOWN. 
          UM, AS, AS DAN HAS SHARED THAT, UH, WE DID RECEIVE INFORMATION AND DIRECTION LAST WEEK, UM, FROM YOU. 
          SO THAT WAS REALLY GOOD. 
          AND I APPRECIATE THAT. 
          AND UH, BUT WE ARE ANTICIPATING THE OLD TOWN MASTER PLAN WILL BE COMPLETED AND THEN WE CAN ENTER IN THE FRONT OF THE DISCUSSION AND HOW WE WANT TO MOVE FORWARD. 
          SO THANK YOU. 
          YES. 
          UM, SO, SO YOU WANT ME TO ANSWER ANYTHING ABOUT THE ST GABRIEL PARK AT ALL, OTHER THAN IT'S MOVING FORWARD? IT WAS CONCEPTUAL DESIGN. 
          WE MET, WE MET EARLIER THIS MONTH WITH THE PARK HILL ARCHITECT, AN ENGINEERING FIRM. 
          UH, THEY ARE BEGINNING THEIR MASTER PLAN PROCESS. 
          TONY AND I HAVE BEEN WORKING CLOSELY WITH THEM. 
          UH, THEY THERE'S BEEN SEVERAL CORRESPONDENCE BACK AND FORTH IN THE LAST TWO OR THREE WEEKS, UH, WE HAVE RECEIVED A REVISED TIMELINE FROM THEM AS WELL. 
          UM, WE'RE LOOKING AT, UH, WITH EVERYTHING GOING FORWARD, UH, WITHOUT ANY HITCHES WE'RE GOING TO BE, IT'LL PROBABLY BE THE SPRING OF 20, 25 BEFORE WE'RE ACTUALLY IN THE PARK. 
          UM, BUT THAT'S WITH ALL THE CONSTRUCTION AND EVERYTHING ELSE THAT NEEDS TO TAKE PLACE. 
          AND PART OF THE MASTER PLANNING PROCESS IS WE'VE ALREADY, THEY'RE GOING TO BE WORKING WITH A PARKS AND RECREATION BOARD AND LATER IN AUGUST, AND THEN OTHER STAKEHOLDERS IN EARLY SEPTEMBER TO BEGIN FINALIZING AND WHAT THAT, UM, DESIGN THE FINAL DESIGN AND MASTER PLAN WILL LOOK LIKE. 
          SO THAT GIVES YOU A LITTLE BIT OF UPDATE ON, ON THE SAME DAY TO REPORT. 
          SO, UM, SO I I'D ACTUALLY LIKE NEXT SLIDE, WHICH KIND OF BRINGS UP THE REST OF THE PART 
          [01:00:01]
TIME. 
          UH, WELL THIS IS THE MAP SHOWING WHERE, WHERE THEY'RE, WHERE THEY'RE AT THE NEXT SLIDE. 
          SO, SO THIS IS KIND OF SOME DIRECTION PART OF IT. 
          SO FOR THE SENIOR CENTER, WE, UH, CAME BACK FROM, UH, PGA, UH, WAS THE ARCHITECTS THAT IS GOING TO BE CLOSE TO THE 6 MILLION. 
          SO WHEN WE DID THE BUDGET THIS YEAR, WE GOT THE $4 MILLION FROM THE GEO BONDS, 2016. 
          SO WE CAN ALSO USE $2 MILLION FROM THE PARK IMPACT  TO MOVE THAT PROJECT FORWARD. 
          SO, SO BASED ON THE DISCUSSION THAT WE HAVE HERE THIS MORNING, THE SENIOR CENTER COULD MOVE FORWARD. 
          UM, THE LOCATION, I GUESS, WAS, UH, NEAR THE, UM, HAS BEEN KIND OF DETERMINED AND EVERYBODY IN AGREEMENT WITH THAT, IT'S REALLY AT THIS POINT, DO WE WANT TO USE THE MULTIPLE FUNDING SOURCES BASED ON THE ARCHITECT'S INITIAL COSTS AND SEE, OKAY. 
          YEP. 
          WE HAVE A LOCATION YET. 
          WE HAVE FUNDING, LET'S MOVE THAT PROJECT FORWARD. 
          SO THAT'S KIND OF WHERE THE SENIOR CENTER IS, UH, IS CURRENTLY DAN, CAN I, CAN I ADD, ADD TO THAT JUST FOR JUST, UH, WE ALSO HAVE MET WITH THE, UH, CHILD ADVOCACY STAFF MET WITH CHILD ADVOCACY EARLIER ABOUT A MONTH AGO. 
          I'M NOT SURE IF IT WAS EARLY, LIKE LATE JUNE, EARLY JULY. 
          UH, WE MET WITH OUR EXECUTIVE DIRECTOR AND CHAIRMAN OF THE BOARD, UM, AND WE HAD A REALLY, REALLY SOLID DISCUSSION IN THE FACT THAT THEY ARE GOING TO MOVE AWAY FROM HAVING A PRESENCE IN THE ACTIVITY CENTER. 
          THEY, UH, FELT LIKE WITH HER NEW ADDITION AND EXPANSION IN GEORGETOWN, UM, THEY WOULD RATHER CONTINUE TO, UM, SEEK CITY FUNDING AS THEY HAVE FOR MANY YEARS, UM, TO SUPPORT THAT FACILITY. 
          AND THEN LOOK IN THE FUTURE FOR FACILITY ON THE WEST SIDE OF DOING SOMETHING ALONG THOSE LINES. 
          SO THAT ESSENTIALLY FREED UP ABOUT 700 SQUARE FEET OF SPACE. 
          UM, TONY AND I AND MR. BENNIS AND I, WE MET, UH, WITH OUR DESIGN TEAM WEDNESDAY THIS PAST WEDNESDAY, UH, AND WE ARE MAKING A FEW MODERN, MINOR REVISIONS THAT ERLING FACILITY. 
          SO IT WILL INCORPORATE ADDITIONAL FLEX SPACE AND ACTIVITY SPACE. 
          UM, AND SO THEY'RE WORKING ON THOSE CHANGES AND WE EXPECT TO HAVE REVISED DRAWINGS, I GUESS, BY THE END OF AUGUST, SOMETHING ALONG THOSE LINES. 
          SO, UM, SO ANYWAY, AND THEN, UH, HOPEFULLY WE CAN ANTICIPATE FINALIZING, FINALIZING THOSE PLANS IN EARLY SEPTEMBER. 
          AND THEN, UH, AFTER, UH, THE BUDGET IS APPROVED AND WE CAN MOVE FORWARD. 
          UH WE'LL, WE'LL GO OUT TO, UH, THE BID PHASE OR SOME OF THE PROJECTS. 
          SO THAT'S NICE, BUT A COUPLE OF MONTHS AGO, WE MOVED AHEAD WITH THIS LOCATION BECAUSE WE WERE SEEKING CONGRESSIONAL FUNDING FOR THAT CHILD ADVOCACY CENTER. 
          SO WHAT'S GOING ON WITH THAT? I KNOW HOW TO USE THAT. 
          IS IT UP? THANK YOU. 
          YEAH, SO WE DIDN'T GO AFTER THAT FUNDING. 
          WE WERE NOTIFIED THAT BASICALLY WE HAD A COUPLE OF OTHER PROJECTS WE COULD GO AFTER WITH SUCH AS ROAD PROJECTS AND SOME OF THOSE DIFFERENT CATEGORIES FOR INFRASTRUCTURE. 
          THEY SAID WE WEREN'T COMPETITIVE FOR THAT, BUT THIS PROJECT WAS COMPETITIVE. 
          SO THAT'S KIND OF WHY WE PURSUED THAT KIND OF A WIN-WIN FOR THE COMMUNITY AND FOR THE ADVOCACY CENTER. 
          UM, WE WERE STILL PURSUING THAT AND THEN MARK'S RIDE THE ADVOCACY CENTER BASICALLY TOLD US THAT THEY REALLY APPRECIATED THAT ASSISTANCE, BUT IF THEY HAD TO PICK BETWEEN FUNDING FROM THE CITY OF WORD, HAVING SPACE, REALLY THE FUNDING WAS THE MORE PRESSING NEED. 
          SO THAT KIND OF SHIFTED THE DECISION FOR THEM TO FOCUS ON THE GEORGETOWN FACILITY INSTEAD OF COMING TO THE LAND OR IT'S A NO GO FOR THE HALF $9. 
          UM, SO ACTUALLY, IF IT WASN'T FOR OPERATIONS THOUGH, THAT THE COMMITTEE SAYS THEY BE USED, IT COULD BE THIS WHAT, THE REQUEST BASICALLY FOR OPERATIONS AND FOR THE FACILITY. 
          SO THEY COULD STILL BENEFIT FROM THAT FUNDING. 
          UM, BECAUSE WE ASSISTED WITH THAT. 
          I THINK NOT NECESSARILY THEY WOULD GET CREDIT FOR THAT, BUT IT'S SOMETHING THAT WE COULD DO TO HELP ADVOCACY CENTER. 
          WE JUST DON'T WANT NECESSARILY CAPTURE THAT MONEY FOR OUR OWN SPECIFIC USE. 
          SO YOU'RE SAYING THAT THE MONEY COULD BE USED FOR US TO PAY OUR SHARE, NOT FOR CAPITAL. 
          IT WAS ABOUT HALF A MILLION DOLLARS AND THEY COULD USE IT FOR OPERATIONS IS THE, HOW THE COMMITTEE PROFESSIONAL STATUS HELP US. 
          THE WHOLE DISCUSSION OF HAVING THAT IN THE SENIOR CENTER WAS A BIG DEAL FOR A LONG TIME WITH THEM AND WITH THE WHOLE COMMITTEE, THAT WAS A BIG DEAL. 
          HOW DOES THIS CHANGE? THE REASON WHY THEY WANTED IT HERE BY EXPANDING THE FACILITY THERE? AND THE WHOLE POINT WAS TO MAKE 
          [01:05:01]
IT SIMPLE, MAKE IT EASIER FOR THE POLICE DEPARTMENT AND LESS TRAUMATIC FOR THE KIDS. 
          IF I RECALL THAT DOES NOT CHANGE ANYTHING. 
          THE ONLY THING THAT CHANGES IS THE FUNDING AND WHERE THE LOCATION IS. 
          AM I CORRECT? IS THAT YES, I BELIEVE YOU'RE ABSOLUTELY CORRECT IN OUR DISCUSSIONS, BUT THAT WAS THEIR, THEIR DECISION. 
          NOT ALL WE DIDN'T, YOU KNOW, WE DIDN'T ENCOURAGE THAT. 
          WE WERE LOOKING FOR OPPORTUNITIES TO CONTINUE THAT PARTNERSHIP AND USE, BUT WHEN IT CAME DOWN TO IT, THEY FELT LIKE IT WAS BETTER THAT THAT FUNDING SOURCE WAS BETTER FOR THEIR NEW EXPANSION THAT THEY'RE DOING RIGHT NOW IN GEORGETOWN. 
          AND, UH, COUNCIL I'LL ADD TO THAT BECAUSE I WAS IN THE CONVERSATION AS WELL. 
          ONE OF THE THINGS THAT, UH, IN THAT DISCUSSION WE TRY TO DO IS IDENTIFY SPECIFICALLY WHAT COMPONENTS OF THE SPACE THAT WE WERE ANTICIPATING FOR ADVOCACY CENTER, WHAT, WHAT, UH, RESOURCES WOULD BE NEEDED SO THAT WE COULD SORT OF ITEMIZE THOSE AND COME UP WITH AN ACCURATE, UM, POTENTIAL COSTS AND POTENTIALLY SEEK THE, THE FEDERAL FUNDS TO OFFSET THOSE COSTS. 
          BUT AT THAT TIME, WE HAD ALREADY GOTTEN DIRECTION FROM THE CONGRESSIONAL COMMITTEE THAT IT WAS REALLY MEANT FOR OPERATIONS. 
          SO IF WE DID CAPTURE THAT FUNDING, YOU WOULD SIMPLY BE ADMINISTERING THAT OR FUNNELING THAT TO THE ADVOCACY CENTER, WHAT THE ADVOCACY CENTER, UH, FOLKS TOLD US IN THAT DISCUSSION WAS, UM, BECAUSE OUR SENIOR CENTER PROJECT HAD SORT OF, UH, LABS, THE LABS, THE LABS, THEY, THEY SWITCHED TO MAKING PLANS FOR THEIR GEORGETOWN FACILITY. 
          AND THEY SAID, WE'RE NOT REALLY LOOKING TO UTILIZE A LANDER FACILITY FOR, UM, THE MEDICAL EXAMINATIONS OR FORENSIC INTERVIEWS. 
          I MEAN, THOSE WERE KIND OF WHERE OUR, OUR POLICE WOULD, WOULD BE THE MOST ASSISTANCE THERE. 
          THEY STILL WANTED TO DO THAT IN THE GEORGETOWN FACILITY. 
          THEY'D STILL BE PUSHING THOSE RESOURCES TO THE GEORGETOWN FACILITY. 
          IF THEY DID HAVE A LANDER PRESENCE, THEY SAID THEY WOULD MAKE IT MORE OF A, UM, UH, MORE OF THE THERAPIST AND FAMILY FOLLOW-UP SESSIONS, NOT AS INTENSE OF A USE AS WE HAD ANTICIPATED FROM THE VERY BEGINNING. 
          UM, AND THEY SAID, BECAUSE OF THAT, THEY DID WANT TO PUT RIGHT NOW THE, UH, THE CAPITAL FOCUS OF FINANCIAL FOCUS ON THAT GEORGETOWN FACILITY. 
          SO, YOU KNOW, BY THE END OF THAT DISCUSSION, THEY SAID, WELL, IF WE HAD TO PICK, UM, BECAUSE IT WOULD BE DIFFICULT FOR US TO, TO CONSIDER, UM, YOU KNOW, CONTINUE TO FUND THEM. 
          AND ALSO OUR FACILITY, UM, YOU KNOW, IN PARALLEL FOR THE NEXT FIVE TO 10 YEARS, THEY SAID, WE'D RATHER FOCUS ON THE GEORGETOWN FACILITY IF LEONARD CAN SUPPORT US AND CONTINUE TO SUPPORT US IN THAT WAY. 
          UM, THEY WOULD PREFER THAT. 
          SO ONE OF THE FOLLOWUPS AND, UM, THEY ARE SENDING US MORE INFORMATION. 
          I THINK THEY'LL KIND OF WORK WITH MARK ON THAT, BUT WE MAY BE COMING BACK TO YOU COUNSEL ON EITHER AN MOU OR AN ILA TYPE OF AGREEMENT THAT ESTABLISHES EXACTLY WHAT THAT LOOKS LIKE FOR US, FOR THEM. 
          AND, UH, WITH A CONTINGENCY OF, UH, IF WE RECEIVED FEDERAL FUNDING OR IF WE'RE AWARDED THAT, OR IF IT'S A WORD FOR THIS PURPOSE, THEN THAT KIND OF IRONS OUT WHAT THAT PARTNERSHIP LOOKS LIKE. 
          OKAY. 
          SO RIGHT NOW IT'S MOVING FORWARD AND THE ORIGINAL LOCATION. 
          SO ALL OF THAT IS SCRAPED CIRCLE DANCE. 
          WE'RE BACK TO SQUARE ONE. 
          OKAY. 
          THANK YOU. 
          BUT ON THE POSITIVE SIDE, ON THE POSITIVE SIDE, IT DOES ALLOW MORE ACTIVITY SPACE FOR OUR ACTIVE ADULTS. 
          AND SO, YOU KNOW, THERE'S, THERE'S POSITIVES BOTH WAYS. 
          IT IS. 
          IT'S JUST THAT IT TOOK A LONG WAY TO GET THERE. 
          AND, YOU KNOW, RIGHT NOW THE, THE, THE KIND OF KEY FOR US TO BETTER INFORM COUNCIL IS GOING TO COME FROM THE, SOME OF THE INFORMATION THAT THEY SEND US W WHAT OUR, OUR GOAL IS. 
          AND WE'RE GETTING AHEAD OF OURSELVES A LITTLE BIT, BECAUSE WE DON'T HAVE THIS READY TO HIT AN AGENDA YET. 
          BUT OUR GOAL IS TO COME TO COUNCIL WITH SOMETHING ALONG THE LINES OF A REALLY SOLID DRAFT OF, UM, AND UNDERSTANDING WHEN WE GET TO A STAGE WHERE THAT, UH, CONGRESSIONAL COMMITTEE IS, HAS MADE A DECISION, WHAT EXACTLY WE DO AS A NEXT STEP WITH, UH, WITH THE ADVOCACY CENTER. 
          I KNOW THAT WE'RE GOING TO HAVE A DISCUSSION LATER ABOUT INFORMING COUNSEL AND WHAT WE WANT TO KNOW, BUT I THINK, I THINK IT GOES WITHOUT SAYING WHEN YOU HAVE SOMETHING LIKE THE SENIOR CENTER THAT PEOPLE ARE ASKING ABOUT ALL THE TIME, WHEN THERE'S A MAJOR CHANGE IN IT LIKE THIS, I EXPECT WE'RE GOING TO BE NOTIFIED PRETTY QUICKLY AND NOT FIND OUT WEEKS LATER IN A MEETING, BUT WE'RE STILL IN THE DISCOVERY PHASE THOUGH. 
          THAT'S, THAT IS, THAT IS PART OF IT. 
          IF WE TELL YOU SOMETHING, WITHOUT HAVING THAT INFORMATION, IT PROBABLY WOULD CHANGE AGAIN. 
          SO THE, OBVIOUSLY THIS HAS A HISTORY, A LOT OF COMPONENTS. 
          WE WANT THEM TO COMMIT TO WHAT THEY REALLY WANT. 
          AND I DO SUSPECT THAT 
          [01:10:01]
WHEN THEY WENT THROUGH THE PHASE OF TALKING ABOUT ALL THE OTHER CITIES, ARPA FUNDS, UH, WHEN THEY APPROACHED NOT JUST US, BUT THE OTHER CITIES THAT, AND I'M PROBABLY ALSO WITH THEIR COST INCREASES, IT PROBABLY CHANGED SOME OF THEIR FOCUS ON THE GEORGETOWN FACILITY. 
          BECAUSE TO MY KNOWLEDGE, I DON'T THINK THE OTHER CITIES HAVE, HAVE ALL GIVEN THEM THE WHAT, THE HALF A MILLION OR WHATEVER, AND CAPITOL, UH, NO, BUT I KNOW WILLIAMSON COUNTY IS, HAS, HAS KIND OF COVERED A LOT OF THAT COMMITMENT. 
          YEAH. 
          CANCEL, DID YOU HAVE ANYTHING ELSE ABOUT THIS? NO, JUST CLARIFICATION ANSWER. 
          SO WHAT WOULD HAVE BEEN THE, WHAT WOULD HAVE BEEN THE, UM, FOR THE, MAYOR'S ASKING FOR JUST FOR CLARITY AND SORRY, YOU HAVE TO DUMB DOWN FOR ME ON THIS ONE TOO, BUT, UM, WHAT'S THE BIGGEST REASON TO NOT SAY SOMETHING IF WE ALREADY KNOW IT'S LIKE, IT SOUNDS LIKE IT'S PRETTY CERTAIN THAT THAT'S THE WAY IT'S GOING RIGHT NOW. 
          WE JUST FOUND IT OUT. 
          I MEAN, IT'S NOT IN FACT THIS, I MEAN, WE'RE, WE'RE MARK, WHAT ARE WE TWO, THREE WEEKS OUT JUST FROM THAT PHONE CONVERSATION AND THEN WAITING ON THIS MONTH. 
          IT WASN'T THAT FAR AGO. 
          AND, AND WAITING ON SOME INFORMATION FROM THEM TOO. 
          AND I FOLLOWED BACK UP WITH THEIR EXECUTIVE DIRECTOR EARLIER THIS WEEK AND QUESTIONING THAT INFORMATION AND WE HAVEN'T, WE HAVEN'T RECEIVED IT. 
          SO, SO THIS IS NEW INFORMATION, NOT, NOT SOLID YET, BUT WE'RE TALKING ABOUT IT BECAUSE THIS CAUSE WE'RE DISCUSSING. 
          YES. 
          BECAUSE IT, YOU KNOW, EVEN WITH GOING BACK TO PJL, UH, AND NOW TAKING THE ADVOCACY CENTER COMPONENT OUT, EVEN THAT'S NOT COMPLETE YET THAT REDESIGN. 
          SO WE'RE, WE'RE KIND OF TELLING YOU AS THIS SAUSAGE IS BEING MADE WHERE WE'RE, WE'RE INFORMING YOU, THAT THERE'S A BIG CHANGE, UM, IN A, IN A GOOD WAY FOR US TO GET THE SENIOR CENTER, UM, ADDITIONAL SPACE FOR THAT FACILITY, BUT ALSO KNOWING NOW WITH, WITH A LITTLE MORE CERTAINTY WHERE THE ADVOCACY CENTER STANDS ON, ON THEIR DIRECTION, THEIR FUTURE PLANS, BUT EVEN JUST A HEADS UP TO SAY, THERE MIGHT BE AN ISSUE, YOU KNOW, CAUSE I KNOW JUST LAST WEEK I WAS VISITING WITH SOMEBODY ABOUT THE SENIOR CENTER AND THEY WERE ASKING WHERE IT'S AT. 
          AND I SAID, WELL, WE JUST APPROVED TO MOVE AHEAD BECAUSE WE'RE GETTING THIS CONGRESSIONAL FUNDING FOR THE ADVOCACY. 
          WELL, NOW THAT'S ALL IN QUESTION ABOUT WHETHER OR NOT THAT'S HAPPENING. 
          WE LOOK BAD WHEN WE'RE COMMUNICATING THAT INFORMATION. 
          SO EVEN JUST A HEADS UP TO SAY, HEY, COUNSEL, DON'T SAY ANYTHING RIGHT NOW WHEN WE'RE WORKING AS THOUGH, I DON'T THINK THAT WAS FINAL THAT YOU WERE GETTING THAT FUNDING. 
          IT WAS JUST AN APPLICATION. 
          SO THAT'S NOT GETTING IT. 
          AND I PERSONALLY WOULD RATHER WAIT UNTIL WE KNOW SOMETHING AS FINAL BECAUSE NO ONE'S LIFE WOULD CHANGE KNOWING THAT INFORMATION OR NOT KNOWING AN INFORMATION. 
          IT JUST MEANS THAT WE GET TO BE THE BEARER OF GOOD NEWS. 
          AND THAT'S NOT REALLY WHAT WE HAVE TO DO. 
          I MEAN, IT'S FEELS GOOD TO BE ABLE TO DO THAT. 
          BUT I THINK YOU'RE SAYING THERE WAS THIS ACTION. 
          WE'RE SEEKING THIS OUT. 
          IT WAS AN OFFER MADE TO US. 
          WE'RE HOPING IT COMES THROUGH ON THIS. 
          IT IS ALL TRUE. 
          BUT IF WE KNOW THAT THERE'S A CHANGE IN THE PLAN, WE'RE REASONABLY CERTAIN, THERE'S A CHOOSE IN THE LAND OR THERE'S OBVIOUSLY SOME KIND OF HIGH-LEVEL TALK ABOUT IT. 
          IT DOESN'T TAKE VERY LONG TO PUT THAT INTO THE WEEKLY EMAIL, GIVING US AN UPDATE ABOUT THAT. 
          WELL, I, I CAN, I CAN, I CAN SAY THIS STAFF WAS STILL IN DISCUSSIONS AND DIDN'T EVEN BRING ME YET. 
          THE FINAL FOR ME TO TELL Y'ALL I'M NOT PUTTING ON STAFF. 
          IT'S LITERALLY STILL IN, IN THE, IN, IN PROCESS BECAUSE BEFORE WE TELL PGAL TO MAKE A CHANGE, WE WANT TO MAKE SURE THIS IS REALLY WHAT THEY WANT TO DO, BECAUSE THIS HAS BEEN A MULTI-YEAR EFFORT. 
          SO THIS, THIS IS, WE DID NOT WANT TO JUMP THE GUN EITHER WAY. 
          WE WANTED SOMETHING IN WRITING FROM THEM. 
          AND WE WANT TO MAKE SURE THAT IF THOSE FUNDS CAN BE USED, THEY'RE GOING TO BE USED FOR SOMETHING THAT'S ELIGIBLE AND THAT THEY TRULY DON'T WANT TO BE IN THERE. 
          IF THEY COME BACK AND SAY, WE WANT TO DO BOTH STILL AGAIN, WE DON'T HAVE THAT IN WRITING IT. 
          AND I THINK THE PEOPLE THAT WANT THE SENIOR CENTER, THEY DON'T CARE IF THAT'S THERE OR NOT, THEY DON'T CARE WHERE IT'S BUILT. 
          THEY MADE THAT VERY CLEAR. 
          THEY DON'T CARE WHERE IT IS. 
          SO I THINK THIS IS STILL GOOD. 
          KNOW MY MOM AND MY QUESTION WAS MORE DISCOVERY. 
          LIKE WHEN DID WE FIND OUT IT WAS THIS NORMAL? AND IT MAKES SENSE THAT THAT THAT'S WHAT THAT'S WHERE WE'RE AT. 
          YEAH. 
          UM, JUST THAT'S IT. 
          MY MOTHER IS NOT A CRITICISM OF, OF EVERYTHING. 
          I THINK THAT WE'RE, WE'RE, WE'RE COMING, WE'RE COMING FROM, WE'RE WANTING THE SAME THINGS, BUT WE'RE COMING AT A DIFFERENT, IN A DIFFERENT, IN DIFFERENT WAYS. 
          UM, IF, UH, I, I UNDERSTAND, I UNDERSTAND BOTH. 
          I UNDERSTAND WHY YOU WANT TO KNOW EVERYTHING AT ALL AT ALL TIMES, BECAUSE THAT'S WHERE WE'RE AT. 
          WE'RE ALL IT'S, IT'S, WE'RE WALKING A FINE LINE HERE TO, I WAS JUST GOING TO SAY, HOW LONG ARE WE GOING TO WAIT TO DETERMINE WHETHER THEY'VE DECIDED THEY, FOR SURE WANT TO BE IN THIS LOCATION OR NOT. 
          IT SEEMS LIKE THIS HAS BEEN GOING. 
          CAUSE IT SOUNDS LIKE THAT'S WHAT YOU'RE SAYING. 
          THEY SAID NOW THEY DON'T WANT TO USE THE FACILITY IN THE WAY THAT WE ORIGINALLY THOUGHT THEY WERE GOING TO USE IT. 
          [01:15:01]
HOW LONG ARE WE GOING TO WAIT TO? BUT YOU'RE SAYING, DON'T KNOW FOR SURE IN WRITING, WELL, Y'ALL, DIDN'T HAVE AN ILA IN PLACE AND THAT WAS PART OF THE PROBLEM. 
          SO GETTING THEM TO, OKAY, READY TO DO AN ILA. 
          WHAT YOU REALLY WANT IN WRITING. 
          IF YOU WERE TO GO BACK TO TIME OR MEMORIAL, PROBABLY THE PROPER WAY WOULD HAVE BEEN TO GET AN ILA FROM ON THE FRONT END, REALLY GET A COMMITMENT AND THEN WHO'S GOING TO DO WHAT AND WHATEVER TIMEFRAME. 
          UM, THE PROBLEM WE HAVE FROM STAFF IS WE NEED TO BE ABLE TO DIRECT PJL TO EITHER CUT OUT THOSE ITEMS OR NOT. 
          AND SO, I MEAN, THIS IS, THIS IS EVEN IN THIS WEEK, STILL IN PROCESS BECAUSE WE NEEDED UP. 
          SO I THINK THE ISSUE, IT'S NOT THAT I'M SHOCKED THAT THEY ARE SAYING THEY MIGHT NOT BE IN THE ISSUE IS I AM ASKING FOR MORE COMMUNICATION. 
          IF THERE'S A, MAYBE I JUST WANT COMMUNICATION. 
          IT DOESN'T MEAN HAVING TO GO BROADCAST EVERYWHERE, BUT THIS IS GOING TO BE A DISCUSSION TOPIC LATER. 
          LIKE I THINK THAT THERE ARE POCKETS OF THINGS WHERE COUNCIL JUST WANTS TO KNOW. 
          WE JUST WANT TO BE IN THE LOOP AND COMMUNICATION HAS GOTTEN BETTER, BUT I THINK THERE'S STILL SOME ROOM FOR IMPROVEMENT AND THIS IS ONE OF THOSE. 
          YEAH. 
          I'D SAY LIKE, IT'S GOING TO BE BOTH SIDES TOO. 
          UM, ON THAT THING TOO, I CAN, I CAN SEE, BUT WE WANT IT. 
          WE, YEAH. 
          AND THEN THERE'S CERTAIN INSTANCES WHERE IF WE ARE OUT THERE TALKING, IT MIGHT NOT BE IN OUR CITY'S BEST INTEREST IF WE'RE DOING THOSE. 
          SO LIKE, I THINK IT PROBABLY DOES GO BOTH WAYS. 
          AND I SEE THIS AND I SEE THAT TOO. 
          UM, I DON'T PUT MYSELF IN POSITIONS TO, TO BE OUT THERE NORMALLY IN THOSE SITUATIONS. 
          UM, SO I'M JUST SAYING YOU DON'T HAVE TO DO ALL OF THEM, BUT YOU DON'T HAVE TO DO NO. 
          I HAVE TO, I DO UPDATES WITH THE CHAMBER EVERY OTHER MONTH, REAL ESTATE THING. 
          RIGHT? WE DO ALL OF THESE THINGS, ALL OF THESE PUBLIC APPEARANCES WHERE WE'RE TALKING ABOUT THINGS. 
          AND SO IF THERE'S SOMETHING THAT HAS CHANGED, I'M GOING TO GIVE OUT WRONG INFORMATION IF I'M NOT UPDATED ABOUT IT. 
          AND THAT'S PART OF THE ROLE OF BEING THE MAYOR IS TO GO OUT AND HAVE THESE DISCUSSIONS WITH PEOPLE. 
          SURE. 
          I UNDERSTAND. 
          YOU'RE SAYING I UNDERSTAND YOU'RE SAYING THAT WHAT I THINK, WHAT, WHAT STAFF'S TRYING TO SAY IS TWO IS YES. 
          AND YOU'RE ASKING FOR A HEADS UP, NO MATTER WHAT AND STAFF SAYING, HEY, WE DON'T HAVE CONCRETE INFORMATION FOR YOU TO GET TO. 
          SO WE DON'T WANT YOU TO GIVE IT TO ANYBODY IN THE INFORMATION YET, UNLESS SOMETHING HAS DEFINITELY CHANGED. 
          THAT IS NOT WHAT WAS ASKED OF ME WAS TO NOT GIVE ANY INFORMATION. 
          I WAS GIVING THE INFORMATION OF THE ACTION THAT WE TOOK AND WE DIDN'T RECEIVE ANY UPDATE TO SAY, HEY, MAYBE DON'T TALK ABOUT THAT SO MUCH RIGHT NOW IT'S STILL IN FLUX, RIGHT? I'M JUST SAYING, THIS IS THE ACTION COUNCIL TOOK. 
          SO ARE WE MOVING FORWARD? WHAT A HIGHER WAY WITH THEM. 
          THAT'S THE THOUGHT PROCESS OF OKAY, WE ARE. 
          AND IF THEY, IF THEY DON'T DO SOMETHING BY A CERTAIN DATE, THEN I WOULD ASSUME WE HAVE TO CUT BAIT, DO THE REDESIGN PGAL AND THEN MOVE FORWARD. 
          THAT WAY, JUST COMMUNICATE THAT WITH THEM. 
          AND SO WHAT THEY SHARE WITH US THAT THEY WOULD HAVE A DRAFT ILA AND NOT FOLLOWED BACK UP THIS WEEK. 
          AND I STILL HAVE NOT HEARD BACK ANYTHING FROM THEM. 
          SO LET'S, I THINK WE'RE GOING TO DO THAT. 
          WE'RE GOING TO TH THE GOAL IS TO OBTAIN SOME INFORMATION, UM, AGAIN, THE MOST IMPORTANT PART OF ESTABLISHING AN ILA OR AT LEAST AN MOU WITH YEAH, BECAUSE HE SENT HER A SUITCASE IDENTIFY EXACTLY WHAT GETS DONE WITH FEDERAL FUNDS, IF THEY ARE RECEIVED BY US OR BY THEM, AND HOW THAT IMPACTS OUR RELATIONSHIP AND WHAT SUPPORT WE PROVIDE TO THE ADVOCACY CENTER. 
          YOU KNOW, FROM NOW TO SAY A 10 YEAR PERIOD, WE WERE KIND OF LOOKING AT A TIMEFRAME SIMILAR TO WHAT WE'VE ESTABLISHED WITH CAP METRO WITH THAT ANALYTICAL AGREEMENT, THAT'S A 10 YEAR TIMEFRAME. 
          UM, BUT AGAIN, I THINK OUR, THE REASON WE INTENDED AND CERTAINLY WE CAN CHANGE COURSE HERE, UM, GOING FORWARD. 
          BUT THE REASON WE INTENDED TO KIND OF BRING THIS UP HERE IS WE KNEW THERE'D BE SOME QUESTIONS ABOUT THAT. 
          BASED ON THOSE DISCUSSIONS, WE STILL HAVE ALL THE ANSWERS CAUSE WE'RE WAITING ON SUPPORT INFORMATION. 
          BUT, UH, WE DID WANT TO SORT OF ADVISE YOU HERE THAT THIS WAS A LITTLE BIT DIFFERENT DIRECTION. 
          IT SHOULDN'T SLOW DOWN. 
          IN FACT, IT MAY SPEED UP OUR DESIGN PROCESS FOR THE SENIOR CENTER TO GET THAT PROJECT FROM THE GROUND. 
          BECAUSE OBVIOUSLY WITH THAT SAID CIP STANDPOINT, UM, IT'S, IT'S ALSO THIS INFORMING YOU THAT $2 MILLION THAT WE'RE GOING TO TAKE FOR THE PARK IMPACT V IS THE SUPPORT, THE ACTUAL POOL CONSTRUCTION ON THAT PROJECT. 
          SO THEN YOUR, ANYBODY NEGATIVELY SAY ANYTHING ABOUT THAT? SO I JUST WANT TO MAKE SURE THAT THAT'S UNDERSTOOD THAT THAT'S, I GUESS THAT'S REALLY WHERE I'M COMING FROM IS, YOU KNOW, CAUSE AT THIS POINT I'M LIKE, WHATEVER ON CASA, YOU KNOW, I WANT TO MOVE THIS PROJECT FORWARD WITH IT WITHOUT THEM. 
          SO, AND IF THEY'RE I'M COMING AS CONTINGENT ON THAT HALF, MAN, THEN REALLY MY NEXT QUESTION, WHICH IS WHAT YOU WERE JUST, I THINK ADDRESSING VAN IS LIKE BETWEEN THE, 
          [01:20:01]
BECAUSE THIS PROJECT IS NOW $2 MILLION OVER WHAT WAS ORIGINALLY THOUGHT TO BE YEARS. 
          UM, WHAT DO WE NEED TO DO? CAUSE I DON'T WANT TO NECESSARILY ROB PETER TO PAY PAUL AND TAKE SOMETHING ELSE OFFLINE TO GET THIS DONE. 
          BUT AT THE SAME TIME WE, YOU KNOW, W WE JUST NEED TO KEEP MOVING FORWARD. 
          AND IF THEY JOIN IN, THEY JOIN IN. 
          IF THEY DON'T SAY LOBBY, SO THE GEO BONDS COVERS THE FLOOR AND THEN THE PARK IMPACT COVERS THE OTHER. 
          AND FROM OUR STANDPOINT, I DON'T THINK WE'RE STEALING FROM PETER OR PAUL CAN MAKE THIS, THIS IS A REALLY IMPORTANT PROJECT FOR PARK. 
          SO USING THE PARKING LOT FEES OR THE IMPACT FEES OR SOMETHING LIKE THAT, BRITTANY, JUST TELL Y'ALL LEFT IT ON THE FIRST UPDATE WHEN Y'ALL WERE JUST STARTING TO HAVE THIS DISCUSSION, I GUESS A MONTH AGO, DID THEY WERE LEANING MORE TOWARDS, EVEN IF WE HAD THE HALF MILLION THAT WAS NOT THE ISSUE THERE, WE'RE WORRIED ABOUT OPERATING FUNDS. 
          THAT'S THAT WAS MY UNDERSTANDING THAT THEY'RE MORE CONCERNED ABOUT OPERATING FUNDS ALL THE TIME IMPACT. 
          SO MY QUESTION IS, IS THERE ANYTHING THAT'S WHERE THE CONVERSATION THAT EVEN IF WE HAD IT FOR CAPITAL, I THINK THEY WANT THEIR CONCERN PROBABLY IS BUILDING A BIGGER FACILITY AND OPERATING. 
          SO I THINK THEY WOULDN'T NECESSARILY WANT THE SPACE, CORRECT. 
          BECAUSE THAT'S WHAT I'M SAYING WHEN SHE DOES CHOOSE THE DESIGN, WHICH COULD, WHICH COULD SAY, WELL, ACTUALLY SAVE Y'ALL DON'T HAVE IT YET. 
          THAT'S THE OTHER PIECE WE'D LOVE TO BE ABLE TO SAY IS, WOULD IT SAVE BECAUSE THE, IF IT WAS GOING TO BE FOR PD TYPE OR EVEN THE SECURITY AND EVERYTHING IS THAT'S A, THAT'S A HIGHER COST PER FOOT, FOR THOSE TO THAT SPACE. 
          I DON'T Y'ALL HAVEN'T GOT THERE YET BECAUSE WE HAVEN'T ASKED THEM TO DO THAT. 
          OKAY. 
          LET'S KEEP ON TRACK. 
          PART OF THEIR ANALYSIS, PGL IS DOING THAT IS IF WE'RE AWARDED THE FUNDS TO, IS THERE ANY LIKE LIMITATIONS ON WHEN THOSE THINGS HAVE TO BE DISPERSED? IF WE'RE, IF WE'RE, SO THE IDEA IS IF THEY'RE ASKING FOR FUNDING, I DON'T KNOW HOW MUCH WORK WE'RE CURRENTLY GIVING, BUT CAN THAT BE HELD OVER A PERIOD OF TIME AND DISPERSE? USUALLY WITH, WITH FEDERAL GRANTS USUALLY HAVE LIKE A THREE YEARS TO OBLIGATE AND THEN YOU SPEND IT DOWN AND IT HAS TO BE TRACKED. 
          IT MIGHT BE JUST AS EASY FOR ACTUALLY THE COUNTY TO BECOME THE SPONSOR IN THAT CASE. 
          SO THAT'S SOMETHING WE WOULD NEED TO MAKE SURE. 
          SO BASICALLY YOU PROBABLY NEED TO MOVE FORWARD WITHOUT THE THOUGHT OF THIS HAVE POSSIBLE. 
          HALF-A-MILLION RIGHT. 
          I MEAN, THAT'S BEEN OUR APPROACH FOR THE LAST COUPLE OF WEEKS. 
          NO, I'M GOOD. 
          WERE THERE EVER BEEN, I MEAN, THIS IS MORE FOR CAMERA NOW, WOULD THERE EVER BEEN A CHANCE FOR ANY OTHER PROJECT? YEAH. 
          UH, WE SUBMITTED THE OTHER ONES. 
          THIS WASN'T OUR HIGHEST RATED PROJECT, FURTHER ANALYSTS. 
          AND THEY SAID NO TO ALL THE OTHER ONES, JUST BECAUSE IT WASN'T CLEAR WOULD HAVE SAID NO ANYWAY, SO YEAH. 
          AND WHEN THEY DID ACCEPT IT, THEY ACCEPTED IT ON A PRELIMINARY, THE CAPITAL ACTUALLY. 
          SO THAT WAS WHEN IT CAME OUT OF COMMITTEE AND YOU KNOW, THAT'S ANOTHER AT THE FEDERAL LEVEL. 
          YEAH. 
          SO FOR THIS SPECIFIC PROJECT, CAN YOU BE CLEAR? WHAT ARE THE NEXT STEPS? HOW WILL WE MOVING FORWARD? EXACTLY. 
          OKAY. 
          SO HE'S ASKED FOR THE, I GUESS WE SHOULD GIVE THEM A HARD DEADLINE, CORRECT? WE CAN DO. 
          AND IF THEY DON'T DO THAT, WE, WE WE'LL COME BACK TO Y'ALL AND SAY, MOVE FORWARD TO THE REDESIGN. 
          THEY HAVE NOT GIVEN US A COMMITMENT ON ILA. 
          SO AT LEAST IN THE SENIOR CENTER, WE'RE NOT GOING TO BANK ON THEM BEING IN THERE. 
          SO WE'RE GOING TO DESIGN IT AS, AS IF THEY AREN'T, HOW QUICKLY WE JUST TALKED ABOUT THE REVISED DRAWING AND EVERYTHING BY THE END OF SEPTEMBER. 
          SO AUGUST ONE. 
          SO, OH, I'LL, I'LL REACH OUT TO MS. SNELL AGAIN TODAY. 
          UH, DURING THE LUNCH BREAK, I REACHED OUT TO HER THIS WEEK AND I'LL REACH OUT, UM, A WEEK. 
          YEAH. 
          SEE IF WE CAN HAVE SOMETHING IN A WEEK. 
          WELL, BECAUSE THAT WAY, IF YOU'VE ALREADY REACHED OUT ABOUT THE REDESIGN, WE'RE NOT SPENDING MONEY ON A REDESIGN IF THEY'RE IN, BUT IT'S LIKE, WELL, YOU GOT, LET'S GET SOME SKIN IN THE GAME YOU'RE IN OR YOU'RE OUT, BUT WE'RE MOVING FORWARD. 
          ARE YOU GOING TO GO WITH THE RECREATION TO THE NEXT, WHENEVER YOU'RE READY FOR ME TO GO, I'LL BE GLAD TO, UM, YOU KNOW, THIS IS, THAT'S ANOTHER CONCEPT. 
          IF THAT'S HOW WE'RE GOING TO MOVE FORWARD. 
          PARDON ME? WHAT TYPE OF COMMUNICATION WILL WE GET THAT, HEY, THIS IS BECAUSE AS SOON AS, AS SOON AS I HAVE SOMETHING DEFINITIVE, I WILL, I WILL SEND YOU ALL AN EMAIL, JUST LIKE I SENT YOU ANY AMOUNT OF SOMETHING ELSE LAST NIGHT, THE REASON I SENT IT, WHEN I SENT IT, IT WAS IN OTHERS' HANDS AND IT WAS EMINENT AND IT WAS THE TIME TO SIT THERE. 
          SO UNTIL THAT POINT, I COULDN'T REALLY SEND IT AND I HAD TO CONSULT WITH OTHERS TO DO IT. 
          SO DO YOU THINK WITHIN A WEEK, YOU'RE GOING TO GIVE THEM THAT KIND OF TIMELINE AND WE HAVE TO TAKE ACTION TO 
          [01:25:01]
BE ABLE TO CHANGE THOSE THINGS AS WELL. 
          I THINK WHAT, WHAT YOUR ACTION WOULD BE IS WHEN WE COME IN ON NEXT STEPS ON THE, UH, DESIGN, BECAUSE YOU DON'T HAVE AN ILA WITH THEM, YOU DON'T HAVE A CONTRACT WITH THEM. 
          SO YOU'RE REALLY NOT BOUND TO THAT. 
          THAT'S THAT WAS PART OF THE PROBLEM. 
          IT WAS SQUISHY. 
          AND SO THE INTENT AND WHAT, AND WHO'S GOING TO AT, WHEN THE ART, THE FUNDS CAME UP, WHEN THEY APPROACHED US, UH, WHEN WAS THAT? THAT'S PROBABLY A YEAR AGO. 
          SO WHEN THAT HAPPENED, THEY WANTED HALF OF OUR ARPA FUNDS FOR THE REGIONAL FACILITY. 
          THEY ALSO WANTED US TO BUILD THIS FACILITY AND THEY WANTED TO DOUBLE OUR ANNUAL, UH, ALLOCATION FROM 35 TO 70. 
          DOES THAT SOUND RIGHT OF LOCAL FUNDS FOR OPERATIONS THAT WAS ASKED? YES. 
          SO IT WAS, THEY ASKED FOR LIKE THREE DIFFERENT THINGS AT ONE TIME, THE WAY I REMEMBER THAT MEETING, THEY WERE ASKING FOR THE FUNDING BECAUSE THEY THOUGHT WE WEREN'T BUILDING A SENIOR CENTER, BUT THAT WAS, BUT THAT WAS NEVER PUT OUT BY IT BY THE CITY. 
          WE NEVER PUT THAT OUT THERE THAT WE WEREN'T BUILDING, THEY WEREN'T RECEIVING ANY COMMUNICATIONS, SO THEY JUST FELT IT WAS OFF. 
          BUT THAT WAS, I REMEMBER THEM SAYING IN THAT MEETING, THAT WAS WHY THEY WERE ASKING FOR SO MUCH ARPA FUNDS BECAUSE THEY WEREN'T TAKING INTO CONSIDERATION THAT WE WERE GOING TO BUILD. 
          WELL, THEY HAD, THEY WERE BASING EVERYTHING ON THE PRIOR DELAY BECAUSE COUNCIL HADN'T, I MEAN, Y'ALL RECENTLY JUST MOVED FORWARD TO ACTUALLY MOVE FORWARD SO THEY SHOULD HAVE CALLED TASK. 
          WELL, AND SO THERE'S, AND I'LL, I'LL RECAP REAL QUICKLY. 
          UM, THERE'S THREE THINGS THAT WE CAN UPDATE COUNCIL ON JUST IN THE NEXT FEW DAYS. 
          UM, OUR DESIGN UPDATE, WHERE WE ARE WITH THE DESIGN THAT DAY WITH PJL FOR THE SENIOR CENTER TO NOT INCLUDE A DEDICATED ADVOCACY CENTER SPACE. 
          UM, WHAT WE'VE HEARD, IF THERE'S A MORE FINALE TO THE CONVERSATION WE'VE HAD WITH THE IVC CENTER ABOUT, UM, HOW, AND IF FEDERAL FUNDING IS, IS ACQUIRED BY US OR THROUGH US, UM, WHAT THAT DOES WITH OUR RELATIONSHIP AND SUPPORTING THE FC CENTER IN THE NEAR TERM, AND THEN THREE REALLY STATUS OF, OF THAT FEDERAL FUNDING, WHERE IS IT IN CONGRESSIONAL COMMITTEE? DO WE THINK THAT IT'S, IT'S SOMETHING THAT'S IMMINENTLY GOING TO BE SOMETHING THAT FALLS ON OUR LAP? IF SO, UM, WE CAN UPDATE COUNCIL, ALL THREE OF THOSE THINGS, AT LEAST WHAT WE KNOW WITHIN THE NEXT FEW DAYS. 
          ANYTHING ELSE ABOUT THE SENIOR CENTER? THANK YOU, MAYOR. 
          UM, YES, THE RECREATION CENTER CENTER. 
          UH, WE HAVE BEEN WORKING THE LAST FEW MONTHS WITH, UH, CLOSELY WITH OUR ECONOMIC DEVELOPMENT TEAM, CAMERON IN PARTICULAR, UH, ASHLEY AS WELL. 
          UM, WE HAVE IDENTIFIED SEVERAL SITES THAT WE ARE IN DISCUSSION WITH OR PURSUING AND ONGOING DISCUSSIONS, I SHOULD SAY. 
          AND, UM, I DON'T WANT TO GO INTO THE SPECIFIC DETAILS ON THOSE EXACT LOCATIONS, OF COURSE, CONFIDENTIALLY CONFIDENTIALITY WITH LAND OWNERS AND DEVELOPERS, BUT I WILL SHARE WITH YOU THAT THERE'S TWO SITES ALONG RONALD REAGAN CORRIDOR THAT WE ARE WORKING WITH. 
          WE HAVE A, ANOTHER PROMISING SITE ALONG THE 180 3, 8 CORRIDOR. 
          UM, AND, UH, IN FACT ON THAT ONE, WE'RE LOOKING AT, UH, UH, COMPLETING AN APPRAISAL. 
          SO WE'LL HAVE A FAIR MARKET VALUE OF THAT PROPERTY. 
          AND THEN WE CAN BEGIN MOVING FORWARD WITH SOME ADDITIONAL NEGOTIATIONS AND DISCUSSIONS WITH THAT PROPERTY OWNER. 
          UH, THERE ARE SO TWO SIDES WE'RE EXPLORING ALONG 180 3 CORRIDOR. 
          UH, WE HAVE ANOTHER THAT WE'VE HAD A DISCUSSION WITH ALONG THE NORTH BAGHDAD ROAD CORRIDOR. 
          AND THEN WE HAVE, UH, ANOTHER, MAYBE I'M NOT GONNA SAY STRONG, BUT A POTENTIAL, UH, LOCATED ALONG THE ST. 
          GABRIEL PARKWAY CORRIDOR TWO AND WE'RE MEETING WITH NEXT WEEK. 
          UM, SO OUR GOAL IS TO HAVE ONE OR TWO OF THESE SITES PREPARED TO PRESENT TO YOU COUNSEL, UM, HOPEFULLY IN THE NEXT COUPLE OF MONTHS, MAYBE END OF THE YEAR, BUT, UH, HOPEFULLY WE'LL KEEP MOVING FORWARD. 
          AND THAT'S OUR, THAT'S OUR GOAL. 
          WE'RE CONSTANTLY LOOKING. 
          CAN I ASK YOU A QUESTION? ABSOLUTELY. 
          MR. THOMAS THOUGH, THE 1.8 MILLION FOR THE REC CENTER THAT IS THAT FOR DESIGNS. 
          I REMEMBER IT WAS LIKE 18 MILLION TOTAL THE BOND, BUT WHAT IS THE 1.8 THAT'S LISTED? WHAT DOES THAT MEAN? IT CAN BE USED FOR ANYTHING RELATED TO THE PROJECT. 
          OKAY. 
          LAND ACQUISITION, DESIGN CONSTRUCTION. 
          SO THAT'S JUST, WHAT'S ALLOCATED NOW OUR THAT'S HOW MUCH WE BORROWED FROM THAT GOTCHA. 
          OF THE 18TH. 
          OKAY. 
          THANK YOU. 
          I WAS GOING TO ASK YOU A QUESTION JUST FOR CLARIFICATION, 
          [01:30:01]
WHEN WE'RE TALKING ABOUT THE RECREATION CENTER, WHAT IS INCLUDED IN THAT? BECAUSE I THINK SOME LAY PEOPLE THINK WHEN YOU TALK ABOUT A REC CENTER, WE'RE THINKING ABOUT WHAT'S IN CEDAR PARK AND, BUT FROM DISCUSSIONS I'VE HEARD, THAT'S NOT EXACTLY WHAT WE'RE TALKING ABOUT. 
          SO THE CEDAR PARK REC CENTER HAS A WHOLE INDOOR WORKOUT FACILITY, BUT IT SOUNDS LIKE MORE, WHAT WE'RE TALKING ABOUT IS OUTDOOR FIELDS. 
          OH NO, NO. 
          THIS WOULD BE INDOOR FACILITY. 
          YES. 
          MA'AM THIS IS AN INDOOR FACILITY, CORRECT? YEP. 
          IT COULD BE VERY SIMILAR, BUT WHEN WE MOVE INTO DESIGN AND MASTER PLANNING FOR THAT FACILITY, OF COURSE, ROLE ENGAGE ALL THE STAKEHOLDERS, INCLUDING COUNCIL ON WHAT WOULD BE INCLUDED IN THAT FACILITY. 
          AND I SAID, SO Y'ALL ALSO, THERE WAS A LOT OF DISCUSSION MAYBE TWO YEARS AGO, A YEAR AGO, THERE WERE DISCUSSIONS ABOUT PUBLIC PRIVATE PARTNERSHIPS AND ALL THOSE THINGS. 
          WE WENT THROUGH A LOT OF THE, UH, RULES ON THAT IN TERM IN TERMS OF LAND, OUR OWNERSHIP FACILITY OWNERSHIP. 
          SO OUR RECOMMENDATION IS TO LOOK AT IT AS WE MOVE FORWARD TO SOMETHING THAT'S WHOLLY OWNED AND OPERATED, OR YOU COULD STILL USE SOMEONE FOR OPERATIONS, THEORETICALLY, YOU COULD DO THAT. 
          BUT THE OWNERSHIP OF IT, IT WILL BE LESS COMPLICATED IF IT'S THIS, YOU KNOW, PUBLIC, PRIVATE WORK, MAYBE PART OF THE BUILDING'S OWNED BY THEM PART OF IT'S OWN BY US. 
          AND SO HAVING THAT OUT OF THE WAY, AND MAYBE IF, YOU KNOW, IF THE ECONOMY SLOWS A LITTLE BIT, MAYBE ON THE LAND PRICE PIECE, WE CAN GET AT LEAST CONSISTENCY. 
          SO IF WE START LOOKING AT SOMETHING, WE KNOW WHAT IT'S REALLY GOING TO COST AND NOT END UP IN ANOTHER PLACE, YOU KNOW, WEEKS LATER OR MONTHS LATER TRYING TO NEGOTIATE. 
          SO THE, I KNOW THAT WE'VE HAD OTHERS ON LIKE  AND THINGS, UH, REACH OUT AT DIFFERENT TIMES. 
          AND WE'VE KIND OF JUST SAID, NO, THAT'S REALLY, REALLY NOT INTERESTED IN THAT RIGHT NOW, AT LEAST FOR THAT, NOT THAT YOU COULDN'T DO NAMING RIGHTS OR SOMETHING ELSE, BUT YOU THAT'S A D THAT'S A DIFFERENT FUNDING. 
          SO, UH, AND ROBERTS CAN CERTAINLY ADD, ADD MORE IF WE NEED TO ABOUT THE TYPE OF BONDS. 
          THESE ARE THE TAX IMPLICATIONS. 
          SO, UM, THAT'S PART OF THE CONSIDERATION, UM, AS WELL. 
          IT'S JUST SO MUCH TO TAKE ON IT IS HOWEVER, KELSEY IS ONE EXAMPLE OF, I DON'T KNOW IF HE USED TO USE IT ROSS IN GALVESTON, WE HAD TWO REC CENTERS, THE ONE ON SEAWALL, WE HAD A GARDEN AND WE HAD, UH, UH, THE OTHER ONE. 
          UM, SO THOSE, THERE ARE EXAMPLES OF CITY OPERATED THAT ARE FAIRLY EFFICIENT. 
          UH, KELSEY, DID YOU WANT TO SAY ANYTHING TO THAT WITH YOUR EXPERIENCE WHERE I CAME FROM IN NEW BRAUNFELS, WE OPERATED AT 77,000 SQUARE FOOT RECREATION CENTER. 
          UM, THE NAME OF IT WAS DAS REC. 
          WE HAD 157 EMPLOYEES IN A $3 MILLION OPERATING BUDGET, BUT WE OPERATED AT 130% COST RECOVERY, MEANING THAT ALL OF THE MEMBERSHIPS AND PROGRAMS THAT WE RAN IN THAT FACILITY COVERED THE COSTS ENTIRELY OF OPERATIONS DIDN'T COVER DEBT SERVICE, BUT IT DID COVER OPERATIONS. 
          YES, IT IS DOABLE. 
          THAT'S WHAT I WAS TALKING ABOUT WITH DEBT SERVICE TO COUNSEL. 
          ANYTHING ELSE? ANYTHING ELSE ON CIP? IT LOOKS LIKE THERE'S ONE. 
          YEAH, THERE IS. 
          AND WE'LL, WE KIND OF TALKED ABOUT, UM, THE SEVERAL OTHER THINGS AND, AND THE LAND ONE DOES NEED TO BE DISCUSSED, BUT, UM, WE'LL, WE'LL, WE'LL COME BACK TO THAT ONE THE OTHER DAY, I THINK, UM, SOMETIMES TO DO, GO AHEAD. 
          SO, UH, SO HERE'S SOME KIND OF INFORMATION, UH, JUST TO REMIND THE COUNCIL, UM, SOME PRODUCTS THAT, UM, WE DO HAVE UNDER, UNDER DEAD RIGHT NOW, AND YOU CAN KIND OF SEE WHERE, UH, WHERE, WHERE THEY ARE, WHAT PROJECTS THEY ARE AND, UM, HOW MUCH, UM, SO, UM, THESE, THESE WERE ALL GOOD PARTIES, ALL MOVING FORWARD AGAIN, AS WE DISCUSSED. 
          UM, I DON'T KNOW IF THERE'S ANY SPECIFIC QUESTIONS ON, ON ANY OF THIS, THIS FUNDING PER SE. 
          ALL RIGHT. 
          AND THEN, UM, THESE ARE ALL THE FUNDING SOURCES THAT WE HAVE. 
          UM, WE'RE, WE'RE WELL UNDERWAY WITH THE WATER WASTE WATER IMPACT PIECE AND OUR MOVING OUR PROJECTS QUITE NICELY AND KIND OF TALKED ABOUT THE PARK ONE ALREADY. 
          UM, THE ONE THAT'S THAT ARE KIND OF NEW, UM, FOR US IS THE ARPA. 
          AND WE HAVE THREE OUR BUS THAT WE'RE ACTUALLY GETTING ONE FROM THE COUNTY TO SUPPORT RECLAIM PROJECT ONE 
          [01:35:01]
THAT THE CITY GOT AND THAT'S GOING TO BE FOR THE AMI. 
          AND THEN, UM, THE COUNTY GAVE THAT  FOR THEIR WALLED WATER LINE. 
          AND SO, UM, THAT'S ABOUT $13 MILLION WITH THE ARPA FUNDS FOR THOSE THREE PROJECTS ARE IN THAT RANGE. 
          AND THEN THE COUNTY METRO ONE IS THE OTHER ONE, UM, WHICH IS PROVIDING SEVERAL NEW PROJECTS AND THAT'S IN THAT $10 MILLION RANGE. 
          AND SO, UM, THE NEWEST NEW ONE IS THE ROAD IMPACT FEE. 
          AND WHEN YOU CAN SEE THAT WITH FOOD AND WHEN IT'S, WHEN IT'S GOING TO, UM, BE INITIATED. 
          AND SO THESE ARE ALL THE KIND OF, UH, FUNDS THAT HELP SUPPORT THE CIT, UM, FOR THE CITY OF LEANDER. 
          SO KIND OF A BIG PICTURE THERE AND THAT ONE, UM, KIND OF SOME NEXT STEPS, UM, FOR US, UH, WE'RE GONNA FINALIZE THE CIP PROJECT LIST, WHICH IS ESSENTIALLY WHAT I TALKED ABOUT TODAY. 
          UM, AND MOVING FORWARD, UM, WITH THAT SAID, UM, AND MANY OF THE FUNDINGS, THERE'S ACTUALLY A FUNDS LEFTOVER, UM, TO ACCOUNT FOR FUTURE EXPANSION OF PROJECTS BECAUSE OF, UH, UNANTICIPATED SUPPLY CHAINS AND OTHER ISSUES THAN THAT. 
          AND THEN SENIOR CENTERS, A FUNNY EXAMPLE OF THAT OVER THE PAST SEVERAL YEARS, THE PRICES HAVE GONE UP AND THEY RARELY GO BACK DOWN. 
          WE'RE GOING TO FINISH THE CIP, UM, UM, BUDGET BOOK, MUCH LIKE WE DID LAST YEAR. 
          UM, SO IT SHOWS ALL THE PROJECTS AND WHERE WE'RE AT, AND THEN WE'RE GOING TO CONTINUE AS ALWAYS TO MOVE FORWARD WITH DESIGNS AND CONSTRUCTIONS. 
          AND WE'RE UPDATING CURRENTLY THE WATER AND THE WASTEWATER MASTER PLANS, UM, TO BETTER FACILITATE WHAT, WHY DO WE NEED IT IN THE FUTURE AND AN UPDATE THOSE COSTS. 
          SO WE HAVE A BETTER UNDERSTANDING OF HOW MUCH FUNDING WE MAY NEED IN THE FUTURE. 
          I KNOW WE'RE ALSO CURRENTLY WORKING ON THE WATER AND WASTEWATER IMPACT FEE STUDY, WHICH IS DIFFERENT THAN THE MASTER PLANS. 
          UM, THOSE ARE PROJECTS THAT FALL UNDER THE IMPACT, THE CAPABILITY TO BE FUNDED, BUT THEY HAVE TO FOLLOW CERTAIN RULES THAT ARE STATED IN LAW, UM, FOR AN ACTUAL EXPANSION OF A CITY. 
          AND SO THOSE PROJECTS WOULD BE INCLUDED IN THAT STUDY. 
          AND ONCE THEY ARE AN APPROVED, THEN WE CAN FUND THOSE PARTICULAR PROJECTS USING, UM, THE IMPACT FEES. 
          SO THAT'S OUR NEXT STEPS. 
          I WANTED TO KIND OF SHOW THIS, UM, THE GROWTH THAT WE HAD BEEN AND, UH, LEANDER AND THESE ARE KIND OF BY THE NUMBERS. 
          AND YOU CAN SEE, YOU KNOW, YOU LOOK AT THE CITY LIMITS. 
          UM, WE'VE INCREASED IN BASICALLY IN THE LAST SEVEN YEARS, BY A THOUSAND, ALMOST 6,000 ACRE FEET. 
          UM, WE'VE INCREASED THE ROADS 134 MILES. 
          WE'VE INCREASED WATER LINES, 190 MILES IN THE PAST SEVEN YEARS, WHICH IS PRETTY IMPRESSIVE. 
          UM, WE'VE INCREASED ONCE. 
          I LOVE THIS, THE NUMBER OF FIRE HYDRANTS BY ALMOST 2000 1700 AND THE NUMBER OF MANHOLES THAT WE HAVE, UM, WE'VE INCREASED BY 3,500, 3,500 IN SEVEN YEARS. 
          UM, MORE OR LESS. 
          AND I WANT TO BRING US UP TO THE GROUP IS WE HAVEN'T GROWN THAT MUCH IN, UM, STAFFING AND OR SOMETHING QUICK THAT PER SE, BUT WE'LL GET INTO THAT. 
          YES WE WILL. 
          AND THE OTHER THING IS, IS THAT THIS HAS ALL HAPPENED IN SEVEN YEARS. 
          SO AS A REMINDER IN 10 YEARS AND 15 YEARS, UH, THIS NEW CONSTRUCTION IS GOING TO START GETTING OLD AND THE ANTICIPATION OF MAINTENANCE AND UPKEEP AND SO FORTH. 
          THIS HAS BEEN A BE NEEDED TO STAY AHEAD OF THAT AND MAINTAIN WHAT WE HAVE. 
          AND ONE OF THEM THAT WHERE THE ROADS IS, WE HAVE, UH, A PROGRAM THAT WE DO TO, UH, REVITALIZE, UH, THE ROAD SYSTEM. 
          AND, UM, AND WE'D HAVE SOME STUDIES THAT WERE, WE'RE GOING TO TRY AND DO FOR WATER AND SEWER TO ENSURE THAT, UM, AND I THINK WE JUST PURCHASED THE CAMERA TRUCK, UM, WHICH IS PART OF THE PROACTIVE MAINTENANCE GO SEARCH FOR PROBLEMS. SO, YOU KNOW, WHEN WE FIND THAT THEY CAN GET IT FIXED MORE QUICKLY THAN NOT. 
          UH, SO BY THE NUMBERS, UH, THAT'S QUITE A BIT OF INFRASTRUCTURE THAT'S COMING ONLINE IN THE PAST SEVEN YEARS. 
          NEXT SLIDE. 
          AND TALK ABOUT MAKING YOU AWARE. 
          UM, THE LAKE LEVELS ARE GOING DOWN AND HOW DO YOU MEANING THIS, UH, THIS PAST WEEK? AND WHEN I SAY IB, THE CITY MET WITH CITY OF CEDAR PARK, AND WE ARE TALKING ABOUT, UM, MOVING FORWARD WITH, UH, REASSEMBLING THE POSEIDON BARGE. 
          YOU CAN SEE A PICTURE OF IT THERE, AND THAT'S THE PIPELINE THAT THEY HAD INSTALLED. 
          AND YOU GO TO THE NEXT ONE, THIS IS, THIS IS THE ACTUAL, UH, PIPELINE WHERE IT SHOWS THE LOCATION 
          [01:40:01]
OF THE BARGE WOULD ACTUALLY BE WHERE THAT CIRCLE IS. 
          WHAT YOU SEE ON LAND IS THE ELECTRICAL SYSTEM THAT RUNS THOSE EIGHT PUMPS, UM, WHICH IS PRETTY SIGNIFICANT. 
          UM, THAT'S AN, A DEEPER PART OF THE LAKE. 
          IT'S NOT TOO FAR OFF FROM WHERE THE DEEP WATER INTAKE, UH, IS GOING TO BE WHERE THAT BARN IS LOCATED. 
          UH, WHY WE'RE TALKING ABOUT THIS IS THAT IT'S A LOW PROBABILITY, BUT IT DID HAPPEN IN 2013 AT THE LAKES CONTINUE TO DROP WITH WE CEDAR PARK AND LEANDER WANT TO MOVE FORWARD. 
          AND WE ALREADY ARE WITH THE PLANS TO FIGURE OUT A CONTRACT THAT WE CAN LET, TO REASSEMBLE THE BARGE. 
          THE BARD IS IN PIECES, SOME OF IT'S BY OUR WATER TREATMENT PLANT AND THE PUMPS, AND MOST OF THE EQUIPMENT IS ACTUALLY STORED AT CEDAR PARK AND DO MAINTENANCE ON THE PUMPS. 
          SO IF THEY KEEP GOING ON, THE THOUGHT PROCESS IS OVER THE NEXT FOUR MONTHS AND WE'LL GET BETTER. 
          WE'LL GET THE DESIGN GOING, WE'LL SEE WHAT WE ARE. 
          AND IT, BY JANUARY, WE MIGHT HAVE TO PULL THE, START THE TRIGGER ON REASSEMBLING THE BARGE FOR POSSIBLY NEXT SUMMER KIND OF THING. 
          AND THE DRUG GETS MAYBE NOT THIS NEXT SUMMER. 
          IT'S QUICK CONTINUOUS, DEFINITELY BY THE SUMMER OF 24 COME TO THE PAST. 
          SO I JUST WANTED TO MAKE YOU AWARE THAT, UH, THAT WE'RE TALKING ABOUT THIS AT CEDAR PARK IS GOING TO BE BRIEF IN THEIR COUNCIL ABOUT THIS VERY THING. 
          UM, AND THAT THE MEETING WE HAD WEDNESDAY, AND THEY SENT US SEVERAL PILES TO GET US, UM, US STAFF UP TO SPEED ON THE CURRENT CONTRACTS AND HE'S WENT AND EVERYTHING THAT THEY CURRENTLY HAVE IN PLACE. 
          SO INITIATE THIS, THIS WHOLE PROGRAM. 
          UM, SO THIS DOES A HEADS UP IF YOU'D HEAR ABOUT IT OR OTHER COUNCIL MEMBERS ARE TALKING ABOUT IT, UM, WE ARE MOVING THEIR FORWARD. 
          UM, UM, AGAIN, THIS IS THE LATEST WORST CASE SCENARIO, RIGHT? SO, SO WHAT WOULD THAT, MAYBE YOU SAID THIS AND I MISSED IT. 
          WHAT WOULD THAT ALLOW US TO DO IF YOU RESEMBLED THE BARGE AND IT WILL ALLOW US, UM, TO ROUTE BY WATER, TO OUR TREATMENT PLANS, ANY CREEK AND THE CEDAR PARK TREATMENT PLAN, BECAUSE IT DROPS DOWN DEEPER, RIGHT? CAUSE IT IS DEEP, RIGHT. 
          UH, WHAT HAPPENED WITH THE LAST TIME? THE BAR JUST ESSENTIALLY THE INTAKE, SOME WAS ON THE GROUND. 
          SO THIS BAR HAS A DEEPER WATER AND ALLOWS US TO, UM, GO WITH THE STRAW FARTHER OUT, RIGHT AROUND THAT ABOUT $6 MILLION. 
          THAT IS OUR COST. 
          NO, OUR COST WOULD ONLY BE ABOUT 30% OF THAT, 70, 70, 30, BECAUSE OF THE AMOUNT OF WATER, THE BARGER MAKEUP MAKEUP, 30, 30 MILLION GALLONS A DAY. 
          AND THEY GET 20, WE GET 10, WHICH IS ABOUT WHAT THE PLANT WOULD TAKE ANYWAY FOR US. 
          SO ARE YOU SAYING THIS PIPELINE IS NORMALLY THE WATER IT'S ALREADY THERE BECAUSE THEY ACTUALLY HAD THIS FORMERLY UNDERWATER? YES, IT IS UNDER WATER THERE RIGHT NOW. 
          IT'S CURRENTLY NOT FLOATING. 
          YEAH, THAT WAS, I JUST WANTED TO SHOW YOU KIND OF WHAT IT LOOKED LIKE. 
          IT WAS, IT'S A, IT WAS A REALLY COOL DESIGN JUST FROM AN ENGINEERING STANDPOINT. 
          WHAT THEY DID IS THEY ACTUALLY BUILT IT. 
          LIKE IF WE SEEN THIS AND THEY DESIGNED IT AT THE HYPE ITSELF WITH THE CEMENT AND THE PIPE BECAUSE OF ITS FLUENCY. 
          AND THEN WHEN THEY FILLED THE PIPE UP WITH WATER AND SINK IT IN PLACE. 
          AND NOW THAT IT'S SCHOOL WATER, THE CONCRETE AND THE WATER KEEPS IT IN PLACE. 
          UM, YES, UH, WHERE IT BECAME LIKE THAT WAS A GENIUS. 
          I LOVE SMART PEOPLE. 
          SO THEY WERE ALLOWED IT ALLOWED HIM TO BUILD IT OUT IN SECTIONS LIKE THAT AND THEN SYNC IT ALL AT ONCE, WHICH IS GENIUS. 
          I THOUGHT I WAS AFRAID YOU WERE GOING TO SAY THAT IT WAS SO LOW THAT THIS IS NORMALLY OKAY. 
          THAT MAKES ME FEEL MUCH BETTER DURING THAT 2013, YOU CAN SEE IT AGAIN. 
          SO JUST AS A HEADS UP, UH, THE LAST FEW SLIDES WERE BY THE NUMBERS AND SOME HEADS UP ABOUT THIS. 
          AND SO, AND THEN THE ONE IMPORTANT CAVEAT, WHICH WAS PART OF WHAT YOU MENTIONED, IF WE HAVE TO USE THIS BARGE, UM, WELL WE CANNOT USE THE BCRA POINT AND YOU, WE CANNOT, UM, THAT BAR CAN BE MOVED, SO IT DOESN'T RUN A GROUND. 
          AND, BUT IT WILL NOT. 
          THAT'S THE WHOLE REASON WHY WE'RE BUILDING THE DEEP WATER INTAKE IS TO NOT HAVE TO WORRY ABOUT THIS EVER AGAIN. 
          UM, SO TELL THE DEEP WATER INTAKE IS FIVE YEARS OUT AND THE WAY THINGS YOU HAVE TO PREPARE FOR THE WORST. 
          AND SO, YOU KNOW, IT'S A 1% OR 2% CHANCE THAT IT HAPPENED. 
          BUT UNFORTUNATELY IN 2013, THAT 1% CAME TO, YOU KNOW, ALMOST CAME TO FRUITION AND THEY ACTUALLY HAD THE BARS AND EVERYTHING IN PLACE TO INITIATE THAT. 
          AND THEY ACTUALLY DID HAVE TO MOVE ONE OF THE BARGES. 
          YEAH. 
          YOU LOSE  BOTH WATER OFFLINE, RIGHT? 
          [01:45:01]
WELL, BUT IT WOULDN'T WORK NOW BECAUSE THE INTAKE WAS STILL GET THE GROUNDS. 
          RIGHT. 
          BUT AGAIN, IF WE'RE IN THAT SITUATION, THEN A WHOLE LOT OF OTHER THINGS THAT THE ROUTES REALLY BAD, THE LEGS ARE LOW AND A LOT OF PEOPLE WILL BE, AND WE'LL, WE'LL HAVE OUR PLAN IF YOU PROVIDE WATER, BUT WE WON'T BE IRRITATING. 
          ANYTHING. 
          THAT'LL BE FOR PEOPLE THAT HAVE WATER AT THEIR HOUSE, SHOWER, BATH, YOU KNOW, THE NORMAL, UM, BECAUSE DURING THE WINTER, AGAIN, WE'VE TALKED ABOUT THIS DURING THE WINTER. 
          THE MOST WE PROBABLY USE IS, YOU KNOW, 6, 8, 9 GALLONS. 
          THAT'S BECAUSE THAT'S WHAT THESE PEOPLE NORMALLY USE DURING THE WINTER TIME, WHICH THE PLAN CAN PROVIDE AND WHICH WE WOULD BE ABLE TO HAVE THIS THE SUMMER IS WHEN EVERYBODY INCREASES BY, YOU KNOW, SEVEN, 8 MILLION GALLONS BECAUSE OF THE IRRIGATION OR MORE. 
          AND, UM, SO, YOU KNOW, UM, BUT THIS HAPPENED IN THE SUMMER LIKE MID SUMMER IS WHEN WE'RE, YOU KNOW, AUGUST. 
          AND THAT TIMEFRAME WAS KIND OF WHERE THE, WHERE THE LAKE LEVEL PROJECTIONS ARE SHOWING. 
          THEN, THEN IF WE HAVE TO INITIATE IT, AND AGAIN, THAT WOULD BE, UH, FOR HOME USE ONLY NO, NO WATERING CEDAR PARK TO BE THE SAME THING. 
          I'M SURE OTHER CITIES WOULD HAVE, YOU KNOW, THEIR ISSUES, WHATEVER THAT IS BASED ON LITTLE LAKE LEVEL. 
          AND WE'LL, WE'LL CONTINUE TO UPDATE COUNCIL ON LAKE LEVELS. 
          AT WHAT POINT, YOU KNOW, THIS POSEIDON BARGE MIGHT HAVE TO BE UTILIZED. 
          AND OF COURSE, WHEN WE GET TO THAT POINT WHERE WE'RE IN A MUCH, UH, MUCH MORE SERIOUS PHASE OF OUR, OF OUR CONSERVATION STAGE, WE'LL BE IN AT LEAST PHASE THREE, IF NOT FACE-TO-FACE, WELL, THE BUSINESS THAT IT'S, IT'S GONNA TAKE EIGHT OR 10 MONTHS TO ASSEMBLE THIS THING. 
          RIGHT. 
          AND SO IF YOU'RE NOT PLANNING AHEAD TO GET IT ASSEMBLED, UM, YOU CAN'T EXPECT THAT TWO MONTHS WAS, OH, WE NEED IT. 
          YOU KNOW, YOU CAN'T THINK THAT WAY YOU HAVE TO BE THINKING, WELL, WE NEED TO HAVE IT READY IN CASE WE NEED IT. 
          SO, SO IF YOU WANTED IT FOR NEXT AMOUNT OF, IF YOU NEED IT FOR NEXT SUMMER, WE HAD TO START BUILDING A BY JANUARY. 
          OKAY. 
          AND SO WE HAVE TO, WE HAD THE TWO CITIES WE'LL HELP THEM MAKE IN THE NEXT SEVERAL MONTHS, DEPENDING ON WHERE I KNOW THAT THAT DECISION, TOUGH DECISION TO SAY, DO WE MOVE FORWARD OR NOT WITH THAT? SO, AND TH THIS, BUT THIS DECISION WOULD BE ABSOLUTELY BASED ON THE LAKE LEVELS. 
          YES. 
          AROUND THAT TIME, I THINK IT'S GOING TO PAY PROBABLY THREE OR FOUR MONTHS THAT YOU CAN GET THE DESIGN AND CONTRACT PUT IN PLACE. 
          AND BY THEN WE'LL HAVE SEVERAL LAKE LEVELS BE COMING OUT PROJECTIONS FROM LCRA, SHOWING WHERE WE'RE AT, AGAIN, JUST A HEADS UP, UH, BEING UPROOTED, YOU KNOW, TRYING TO TAKE THE CORRECT ACTIONS AHEAD OF TIME IN THIS CASE, ANYTHING FURTHER ON CIPS STUFF, ANYTHING, THEN WE ARE IN RECESS UNTIL 11. 
          ALL RIGHT. 
          WE ARE BACK IN SESSION AT 11, 12:00 AM. 
          MOVING ON TO ITEM NUMBER FOUR, PUBLIC OUTREACH EFFORTS WITH CHIEF OF STAFF. 
          THANK YOU, MAYOR. 
          UM, SO THERE'S A FEW PARTS OF THIS, AND IT'S GOING TO KIND OF HIT SOME, SOME OTHER DIRECTORS IN GROUPS, BUT I WANTED TO START WITH, UM, A LITTLE BIT OF AN UPDATE FROM OUR NEW CONSERVATION PROGRAM COORDINATOR, BILL TEETER, AND, UM, JUST KIND OF HAVE HIM GIVE YOU GUYS A LITTLE BIT OF AN, UH, JUST SINCE HE'S BEEN HIRED, ALL THE DIFFERENT THINGS HE'S BEEN DOING AND MAYBE WHAT HE'S SEEN ON THE GROUND. 
          SO GOT TO LIKE, I'LL HIT IT OFF. 
          THANK YOU ALL VERY MUCH. 
          I'M GOING TO BE HERE THIS MORNING, UM, AND, UH, LET IT FILL YOU IN AND WHATEVER, NOT TO YOU. 
          AND WHAT YOU'VE BEEN UP TO IN PUBLIC WORKS WITH CONSERVATION. 
          NOW, DAY TO DAY, I'VE BEEN WORKING ON SOCIAL MEDIA POSTINGS RELATED TO WATER CONSERVATION, AND THEN ALSO GETTING IN TOUCH WITH NEIGHBORHOOD ASSOCIATIONS AND SOME OF OUR BUSINESS MANAGERS TO TALK TO THEM ABOUT CONSERVATION. 
          UM, UH, ALSO BEEN WORKING WITH SOME POS, UM, CURRENTLY I'M WORKING WITH CRYSTAL FALLS TO KIND OF ASSESS THEIR SYSTEM AND SEE HOW WELL THEY'RE DOING, OR MAYBE NO, NOT WELL, THEY'RE DOING ON WATER CONSERVATION WITH IRRIGATION. 
          UM, I'M ALSO BEEN, UH, UH, OPEN TO TAKING QUESTIONS FROM THE PUBLIC. 
          I TAKE NUMEROUS PHONE CALLS AND IN-PERSON CONTACTS FROM THE PUBLIC AND ABOUT DIFFERENT THINGS RELATED TO CONSERVATION. 
          UM, AND SO I'VE BEEN DOING THAT, UH, CODING FOR, WITH CODE ENFORCEMENT ON OUR WATERING SCHEDULE ON DOING A LOT OF WORK WITH CODE ENFORCEMENT TO, UH, FOLLOW UP ON VIOLATIONS, UM, AND HAD ABOUT 15 IN THE LAST FEW WEEKS. 
          UM, THEY DON'T LOOK WHAT HAPPENS IS THEY PUT THEM IN THEIR CODE ENFORCEMENT FIRST, OR THE NEIGHBOR WILL CALL CODE ENFORCEMENT AND TELL THE PERSON I HAS ME CALL FIRST AND SORT OF A FRIENDLY APPROACH. 
          AND I SEE IF I CAN GET IT CLEARED UP MOST OF THE TIME, IT'S JUST A PHONE CALL. 
          THERE'S BEEN A COUPLE OF TIMES WHEN I'VE GONE OUT AND VISITED WITH A HOMEOWNER. 
          AND THERE WAS ONE SITUATION WHERE A GENTLEMAN WAS GETTING WASHED PRETTY HEAVILY BY A NEIGHBOR. 
          THOSE WERE GOING IN A NUMBER OF TIMES AND HE DIDN'T, HE FELT LIKE HE WAS WATERING AT THE RIGHT TIME. 
          SO WHEN I WENT THROUGH HIS CONTROL AND I SAID, NO, YOU ACTUALLY HAVE 
          [01:50:01]
SOME OTHER ONES IN THERE. 
          YOU KNOW, THERE ARE, YOU KNOW, THESE CONTROLLERS HAVE SEVERAL PROGRAMS AND WE CAN PUT SEVERAL TIMES ON THEM. 
          SO IT JUST DIDN'T MAKE A MISTAKE. 
          SO I JUST HAD A GOOD QUESTION. 
          WHEN YOU'RE TALKING ABOUT CODE VIOLATIONS, WHAT ARE SOME OF THOSE WATER RELATED CODE VIOLATIONS THAT PEOPLE CALL IN? THE MAIN ONE IS JUST BEEN ON SCHEDULE THERE. 
          YOU KNOW, THE OTHER ONE WOULD PROBABLY BE RUN OFF, BUT WE HAVEN'T HAD ANY OF THOSE CALLED IN. 
          SOMETIMES WE'D GO DEAL WITH CUSTOMERS. 
          IF THEY HAVE A REALLY BAD RUNOFF SITUATION, WE'LL GO GET IN TOUCH WITH THEM. 
          CLEAR THAT UP BY RUNOFF. 
          DO WE MEAN JUST INTO THE GUTTERS OR LIKE THEY'RE WATERING THE SIDEWALK, UM, INTO THE GUTTERS AND RUNNING OFF, OBVIOUSLY SIGNIFICANTLY OFF THE PROPERTY, YOU KNOW, WAY DOWN THE STREET, LIKE IN CRYSTAL FALLS WHERE THOSE NO CURBS AND GUTTERS, IT GOES INTO THE STREET ACROSS THE NEIGHBOR'S YARD. 
          OKAY. 
          SO, UM, ONE THING I'VE BEEN OUT A COUPLE OF TIMES AND JUST, JUST DRIVE AROUND THE CITY AND I'VE BEEN OUT LATE AT NIGHT, LIKE DEEP NIGHT, LIKE RUNNING A 3:00 AM PERIOD WHERE WE, YOU KNOW, WHEN WE HAVE OUR PEAK, JUST TO SEE WHAT THINGS LOOK LIKE, UM, AND WE DEAL WITH A PROBLEM WITH COMPLIANCE. 
          AND IF YOU GET BRAND NEW SEAT, 10 ADDRESSES WATERING NO ONE NIGHT, UH, I CAN TELL YOU THAT PASSOVER WHEN I WAS SEVEN OF THEM WERE OFF SCHEDULE. 
          SO WE GOT SOME WORK TO DO. 
          I'M GETTING POINTS GOING. 
          UM, IT'S, UM, IT'S REALLY GOT TO GET, GET OUR PEAK DOWN A LITTLE BIT AND GET PEOPLE TO FOLLOW A SCHEDULE. 
          IT'S A LOT OF PEOPLE ARE FOLLOWING SCHEDULE AND STUFF RESPECTFUL. 
          SO WE REALLY WANTED TO TAKE CARE OF THAT. 
          AND WE'RE, WE'RE TALKING ABOUT HAVING SOME NEW APPROACHES DOWN THERE RIGHT NOW ABOUT THINGS WE CAN DO TO TRY AND GET THIS TURNED AROUND. 
          SO THAT'S WHY I'M SORT OF CURIOUS ABOUT IS, UM, IF YOU'RE ABLE TO SPEAK TO SOME OF THE IDEAS THAT YOU HAVE, THAT YOU'RE WORKING ON, THAT WE CAN EXPECT TO SEE. 
          OKAY. 
          ALL RIGHT. 
          UM, WELL, UH, PUBLIC PUBLIC COMMUNICATION CONTINUED, UH, SOCIAL MEDIA, PUBLIC INFORMATION, SOCIAL MEDIA, AND ALSO, UM, WE'RE ABOUT TO START OR, UH, OUR IRRIGATION AUDIT PROGRAM. 
          AND THAT'S GOING TO BE VERY USEFUL AS FAR AS TEACHING PEOPLE ABOUT YOUR IRRIGATION SYSTEMS. WE'RE GOING TO HAVE A TRAINED IRRIGATOR AND VISIT OUR RESIDENTS AND TEACH THEM OR GO THROUGH THEIR SYSTEMS, SEE ROUTES USING AND SEE IF THEIR SETTINGS ARE APPROPRIATE. 
          AND IF THEY'RE NOT, THEY'LL FIX THAT. 
          AND THEN I GIVE THEM EDUCATION AND ALSO A MONTHLY SCHEDULE, LIKE HOW LONG TO RUN EACH MONTH AND, UM, LONGER RUN EACH MONTH. 
          SO WE'LL HAVE SOME IDEA ABOUT, UH, HOW TO, HOW TO SET THEIR CONTROLLER. 
          UH, AND THEN, UM, ALSO WE'LL BE SOME THINGS ON ONLINE ON THE WEBSITE, HOPEFULLY SOME DOWNLOAD SOME VIDEOS AND MAYBE PRODUCE SOME VIDEOS. 
          AND I CAN TELL YOU IF THERE'S ALREADY A LOT OF VIDEOS ABOUT LIKE HOW TO RUN YOUR CONTROLLERS THAT ARE AVAILABLE ONLINE FROM THE MANUFACTURERS ALREADY. 
          UM, SO THOSE ARE SOME IDEAS, UM, CAUSE I'M ALSO, I'M ALSO REALLY WANTING TO BE PERCEIVED SOME EVENTS, UH, SOME AMOUNT OF SEMINARS ON HOW TO, HOW TO IRRIGATE PROPERLY, HOW TO MANAGE YOUR LANDSCAPE, PARTICULARLY IN TOUGH TIMES. 
          UM, OUR PEOPLE ARE ALWAYS GOING TO BE ASKED TO CONSERVE, EVEN WHEN WE'RE OUT OF THIS DROUGHT, EVEN WHEN WE GOT OUR INFRASTRUCTURE BUILT ALEX, UM, WE'RE GONNA, WE'RE ALWAYS GOING TO BE ASKING PEOPLE TO CONSERVE. 
          AND SO THEY NEED TO UNDERSTAND HOW TO MANAGE OUR LANDSCAPES OR ANOTHER PLAN THAT WORKS BETTER SO THEY CAN OPERATE WITH LESS WATER. 
          UM, ONE OF THE THINGS I WANT TO PROMOTE TOO, IS THAT CONSERVATION IS NOT ABOUT SACRIFICE. 
          I, I DID AN IRRIGATION AUDITING PROGRAM. 
          MY LAST JOB, WHEN PEOPLE ARE JUST WATERING, WHAT TOO MUCH, EVEN WHEN THEY'RE NOT IN DROUGHT, IT IT'S VERY EASY TO CUT VERY COMMON TO KEPT PEOPLE BACK BY 30% UNDER ENGAGEMENT. 
          UM, UM, SO I THINK THAT WE JUST, YOU KNOW, THAT'S, THAT'S THE THING IS IT'S, IT'S USE WHAT YOU NEED RATHER THAN SACRIFICE. 
          THAT'S KIND OF ONE OF THE MAIN MESSAGES I WANT TO GET OUT THERE. 
          UM, ON OUR IRRIGATION AUDITING PROGRAM TOO, IS I CAN TELL YOU THAT'S GOING TO BE A BIG HELP ON, ON THE, ON THE SAVINGS BECAUSE I ANTICIPATE WE CAN SEE THREE OR FOUR ACRE FEET WHERE THE SAVINGS JUST FROM THOSE ALERTS AND THEN A YEAR ON EXPERIENCED AVERAGE, AVERAGE SAVINGS OUT WHERE I WAS, WAS ABOUT 15,000 GALLONS IN A MONTH FROM WHAT THE SETTING FOR BEFORE. 
          SO I THINK THAT THAT WILL BE A HUGE TOOL. 
          ALSO, IT WILL BE AWAY FOR PEOPLE THAT HAVE CONTACT DIRECTLY WITH UTILITIES DEPARTMENT, AND WE CAN KIND OF KEEP IN TOUCH WITH THEM LIGHTLY, YOU KNOW, JUST SORT OF TOUCH BASE WITH THEM. 
          IF YOU SEE THEIR ASSUMPTIONS GOING UP A YEAR LATER, HEY, YOU REMEMBER THAT SCHEDULE? THEY GAVE ME, YEAH. 
          MAYBE, YOU KNOW, SEND IT TO HIM BY EMAIL 
          [01:55:01]
OR SOMETHING, BUT IT STARTED TO CREEP UP AGAIN. 
          SO CAN I ASK, ARE PEOPLE RECEPTIVE TO THE CONVERSATION AND OR DO THEY UNDERSTAND THE WHY, WHY WE'RE ASKING THEM TO DO THAT? YES. 
          OKAY. 
          YEAH. 
          I HEAR A LOT OF CYNICISM FROM PEOPLE. 
          I TELL PEOPLE JUST DON'T CARE, BUT YOU KNOW, WHEN HE GETS IN FRONT OF THEM AND TALK TO HIM THERE, THEY ACTUALLY DO GET IT. 
          SO THEY DIDN'T UNDERSTAND BEFORE, BUT THEY UNDERSTAND IF YOU TALK TO MORE, THEY ALREADY UNDERSTOOD. 
          THEY JUST DIDN'T REALIZE THAT THEY WERE NOT. 
          I MEAN, I'M SURE EVERY CASE IS DIFFERENT THAN JUST TRYING TO GET A YEAH. 
          A LOT OF TIMES IT'S JUST, YOU KNOW, THEY'RE DISTRACTED BY OTHER THINGS AND THEY'RE NOT THINKING ABOUT IT. 
          SO IT'S JUST A MATTER OF BRINGING IT UP. 
          WELL, NOTHING I MESSAGED TO, IS IT BECAUSE SO MANY OF US HAVE SPENT A LOAD OF MONEY ON LANDSCAPING AND THINGS. 
          AND SO IF THE MESSAGE IS USE WHAT YOU NEED AND MAYBE IT'S REALLOCATING IT RIGHT. 
          OR CHANGING IT UP JUST A LITTLE BIT, THAT YOUR, YOU KNOW, YOUR YARD'S NOT GOING TO DIE. 
          IT'S JUST, WE JUST NEED TO DO IT A LITTLE BIT DIFFERENT. 
          IT'S LONGER FOR A SHORTER PERIOD OF TIME. 
          YOU KNOW WHAT I MEAN? DEFINITION OF NEED IS MUCH DIFFERENT THAN BECAUSE OF I SPENT I'M NOT DIFFERENTLY IN ANY OF THESE THINGS. 
          BY THE WAY, I JUST WATCHED THIS. 
          I SPENT, YOU KNOW, $50,000 TO GO PUT IN ALL THIS EXTRA STUFF. 
          EVEN IF YOU HAD A NEIGHBOR TELLING YOU DON'T DO THAT, DON'T DO THAT. 
          YOU'RE NOT GOING TO WANT TO DO THAT. 
          ESPECIALLY TWO SUMMERS FROM NOW. 
          YOU'RE NOT GOING TO WANT TO DO THAT, BUT THEY STILL DO IT NOW NEED FOR THEM TO PROTECT WHAT THEY THINK IS THE INVESTMENT IS ALL SUDDEN 15, 20, 30,000 MORE GALLONS, SOME CASES, DEPENDING ON HOW BIG THAT YARD IS THAT SOMETHING THAT WASN'T THERE. 
          SO THE EDUCATION AND THE DEFINITION OF NEED IS PROBABLY WHAT YOU'RE RUNNING INTO. 
          IN SOME CASES, ESPECIALLY IN THE, ONE OF THE HOS THAT YOU JUST SAID. 
          WELL, AND I THINK TOO, UM, I DON'T KNOW THAT MOST PEOPLE KNOW WHAT WOULD BE NORMAL. 
          RIGHT. 
          I DON'T KNOW WHAT MY NEIGHBOR IS USING. 
          I DON'T KNOW HOW MUCH I SHOULD BE USING. 
          I JUST KNOW THIS IS HOW MUCH I WATER IN MY GRASS. 
          ISN'T BURNING ON THAT. 
          UM, AND SO I READ ABOUT ANOTHER CITY IN A DIFFERENT STATE WHERE WHAT THEY STARTED DOING WAS, UM, IN THE WATER BILLS, THEY WOULD KIND OF COMPARE YOUR USAGE TO PEERS. 
          AND THEY HAVE A LOT OF SUCCESS BRINGING THE USAGE DOWN BECAUSE WHEN PEOPLE CAN SEE WHAT THEIR, YOU KNOW, WHAT THEIR NEIGHBORS DOING, THERE'S NO ADDRESS ASSOCIATED, BUT JUST LIKE SIMILAR PROPERTIES IN YOUR NEIGHBORHOOD, THIS IS THE AVERAGE USAGE. 
          THEY START GETTING SORT OF COMPETITIVE AND SEEING WHERE THEY CAN BRING THEIR USAGE. 
          AND SO I WAS WONDERING EXACTLY, AND THAT'S WHEN WE GET AMI, I DON'T KNOW MUCH ABOUT THE SYSTEM WHERE THEY'RE WORKING ON IT NOW, BUT I, I PRESUME THAT'S GOING TO BE SOMETHING THAT WE'LL GET WITH EMR. OKAY. 
          UM, I KNOW AT LEAST WITH THE REGULAR MONTHLY. 
          YEAH. 
          YEAH. 
          UM, AND SO, UM, IF NOT THAT THERE WON'T BE A CUSTOMER DASHBOARD WITH IT AND THAT WON'T GIVE THEM ACCESS TO THAT TOO. 
          TO THAT WE'LL HAVE THAT SOCIAL NORMING FUNCTION IN THERE. 
          I'M SURE WE CAN'T DO THAT CURRENT. 
          YEAH. 
          BECAUSE COULDN'T, WE SEE ON THE BILL, YOU KNOW, CAUSE WE KNOW FROM THE TIERS, YOU KNOW, WHERE YOU'RE AT, I FIGURED WE COULD AT LEAST SAY, YOU KNOW, PEOPLE IN YOUR NEIGHBORHOOD ARE IN TIER TWO AND YOU'RE IN THREE. 
          SO I THINK SURE. 
          WE WOULDN'T BE ABLE TO AUTOMATE IT AT THIS POINT SO THAT IT COULD JUST VERY EASILY BE PRODUCING EACH BILL. 
          BUT, UM, WE COULD TAKE, UH, AND NOT EVEN, WE WOULDN'T EVEN HAVE TO NAME THE NEIGHBORHOODS PER SE, BUT SAY AVERAGE NEIGHBORHOOD AND LAND OR AVERAGE HOME IN AN AVERAGE NEIGHBORHOOD AND LANDER, AND THEN DO THAT CONCURRENCE AND PROVIDE THAT KIND OF INFORMATION LIKE ON A UTILITY BILL BACK PAGE. 
          AND THEN WE SHARED THAT MESSAGE ON SOCIAL MEDIA. 
          SO IT'S NOT SPECIFIC TO A NEIGHBORHOOD OR A PARTICULAR ADDRESS OR ACCOUNT, BUT IT'S A MESSAGE THAT ALLOWS PEOPLE TO THINK, OH, WELL I DON'T KNOW HOW MUCH I USE OR I USE THIS MUCH AND WOW, I'M REALLY ON THE HIGHER END OF THINGS. 
          SO I SEE THE, KIND OF, THE GOAL OF, OF THAT MESSAGING. 
          WE COULD CERTAINLY DO THAT. 
          IT JUST MIGHT BE PACKAGED IN MORE OF A, LIKE ONE OF OUR WEEKLY SOCIAL MEDIA POSTS. 
          I THOUGHT THAT THE, UM, THE GRAPH THAT WE HAD AT THE LAST COUNCIL MEETING THE PIE CHART WAS REALLY COMPELLING ABOUT HOW MANY, YOU KNOW, WHAT THE PERCENTAGE OF EACH TIER WAS AND HOW MUCH USAGE THAT ACCOUNTED FOR THROUGHOUT THE CITY. 
          UM, AND I THINK IT'D BE INTERESTING FOR THE PUBLIC TO HAVE THAT IF THERE'S MORE DATA AVAILABLE FOR, YOU KNOW, WHAT SIZE PROPERTY, BECAUSE I'M ASSUMING A LOT OF THOSE TIER THREE ARE PROBABLY HEAVILY LANDSCAPED, LARGE LOTS. 
          BUT IF WE COULD SAY, YOU KNOW, YOUR AVERAGE QUARTER ACRE LOT IS USING THIS MUCH WATER, UM, THAT PEOPLE COULD JUST KIND OF COMPARE ON THEIR OWN. 
          I THINK THAT COULD BE HELPFUL TOO. 
          AT SOME POINT IT COULD GO TO THAT SAME PAGE. 
          YEAH. 
          AND I THINK, UM, YOU KNOW, WE CAN LOOK IN PREVIOUS MONTHS MAYBE WHAT THE, UH, I GUESS THE LARGEST USERS, UM, NEIGHBORHOODS, WHAT THOSE NEIGHBORHOOD GROUPS ARE, TO SOME EXTENT, WE KIND OF KNOW 
          [02:00:01]
WHAT THEY ARE, BUT, UM, FOR THE MOST PART IT'S STILL, WHICH IS THANKFUL. 
          UM, A MAJORITY OF OUR ACCOUNTS ARE STILL KIND OF IN THE TIER ONE CATEGORY, WHICH IS GREAT. 
          UM, BUT THE TIER TWO AND TIER THREE ARE USING MORE WATER THAN IT'S YOUR ONE. 
          YOU MENTIONED, EVEN THOUGH THERE'S A MAJORITY, THE ONES THAT ARE IN THE HIGHER TIERS TOO. 
          AND WE EXPECTED THAT THAT'S, THAT WAS THE WHOLE POINT OF ESTABLISHING MATERIAL RATE SYSTEM IS TO, UM, HOPEFULLY IN, IN SOME CAPACITY KIND OF CREATE SOME INCENTIVE TO USE LESS THAN WE THINK THAT'S WORKED A LITTLE BIT. 
          WE'RE STILL ANALYZING SOME OF THAT. 
          I MEAN, WE'LL, WE'LL BE LOOKING AT AUGUST DATA IN SEPTEMBER, BUT, UM, BUT THEN WE MAY BE SORT OF COMING BACK, I THINK TO UPDATE AND WE'LL UPDATE, UH, RICK, WE KEPT THE COUNCIL. 
          WELL JUST HOW DO WE DO THIS SUMMER? YOU KNOW, WE'VE HAD TERRY RACING PLATES, WE'VE, WE'VE TAKEN SOME CONSERVATION STEPS, BUT OVERALL I THINK WE COULD RECAP THAT FOR COUNCIL, AFTER WE GET PAST THIS WA WATCHING, UM, FOR WHEN YOU'RE TRYING TO FIND OUT WHERE, WHERE TO TARGET, WHO TO TARGET IT, WON'T HELP YOU WITH EVERYBODY WHO'S ALREADY BEEN ESTABLISHED. 
          AND IF YOU CAN CATCH IT UP FRONT, I WOULD IMAGINE IF YOU CATCH SOMEBODY USAGE UPFRONT, WHEN THEY FIRST START USING THEIR SYSTEM, YOU HAVE A BETTER CHANCE AT LEAST STOPPING OR NOT CONTINUING THE EXTRA BLEEDING WHILE YOU'RE TRYING TO STOP THE BLEEDING. 
          IF THERE WAS SOME WAY TO TRACK WHEN, WHEN THE CEO'S GO OUT OR SOMETHING LIKE THAT, AND IT WAS X AMOUNT OF WEEKS AFTER COC FIGURED SOMEBODY MOVES INTO THEIR HOUSE, OR MAYBE THERE'S A WAY TO, EVEN IF IT'S A PIECE OF, I DON'T KNOW, A PIECE OF LITERATURE, EMAIL, A VISIT, WHATEVER IT IS BECAUSE WHAT NORMALLY HAPPENS AND WHY I SAID THE THING ABOUT THE NEW HOMES IS BUILDERS SET IT, BUILDERS, SET IT TO RUN AND KEEP IT ALIVE. 
          SO THAT WAY, UM, THAT IT DOESN'T COST THEM MORE MONEY TO COME REPLACE IT. 
          AND THEN WHAT NORMALLY HAPPENS IS PEOPLE DON'T RESET IT UNLESS THERE'S A PROBLEM. 
          LIKE SOMEBODY COMES KNOCKING ON THE DOOR OR THEY SEE THEIR FIRST BILL AND GO CHOOSE THIS. 
          THIS IS WHY MAYBE I SHOULD HAVE MOVED TO THE LENDER BECAUSE THEIR WATER BILLS ARE SO HIGH. 
          WELL ALSO ANYBODY WHO HAS A NEW HOME THAT HAS A WATER SYSTEM PROBABLY IS RUNNING THROUGH SOMETHING LIKE THAT. 
          AND THAT'S, AND THAT'S EXACTLY OUR GOAL WITH THE PILOT PROGRAM IS TO ESTABLISH SOME PARAMETERS. 
          IF WE DECIDED TO, TO BE PROACTIVE ABOUT THAT, SAY, OFFER, HAVING SOMEONE COME AND DO A CHECK OF SOMEONE'S CONTROLLER AND SCHEDULES, THEN WE KIND OF KNOW WHAT WE'RE GETTING INTO WHEN WE DO THAT. 
          I REMEMBER YEARS AGO WHEN WE HAD, UM, WHEN WE STILL HAD NEW PITS AND THERE WERE COMPLAINTS THAT THE FIRST COUPLE OF KIDS, PEOPLE WEREN'T BEING NOTIFIED. 
          AND SO COUNCIL CREATED A DISCLAIMER. 
          I THINK IT WAS RIGHT BEFORE I WAS ON COUNCIL. 
          UM, THIS DISCLAIMER, DISCLOSURE THAT PEOPLE HAD TO SIGN OFF ON WHEN THEY WERE PURCHASING THEIR HOUSE, THE NEIGHBORHOOD. 
          AND I'M WONDERING IF WE COULD DO SOMETHING SIMILAR WHERE, YOU KNOW, BY CLOSING THAT DEVELOPER HAS TO GIVE SOME KIND OF INFORMATION ABOUT OUR WATER CONSERVATION EFFORTS AND HOW TO GET AN AUDIT AND HOW OFTEN THEY CAN WATER, JUST SO THAT WE KNOW THAT THAT INFORMATION IS BEING CONVEYED TO THE BUYER. 
          THAT'S TOUGH. 
          YEAH. 
          SO THERE IS A WAY IN THE PREGNANT, THERE IS A WAY IN THE PROCESS WHERE THAT CAN BE KIND OF, IT COULD BE SUBTLE AND NOT OVERBEARING TOO. 
          UM, IT'S IN AN INTRODUCTORY HOMEMADE INTRODUCTION PROCESS, BUT I DON'T KNOW HOW MANY, YEAH, IT'S, IT'S, IT'S, IT'S A, YOU'RE SAYING IT WAS DONE BEFORE. 
          YEAH. 
          WE DO IT FOR PETS. 
          WE REQUIRE RIGHT NOW, IF YOU'RE SELLING WELL, KNOW YOU, SHE TALKING ABOUT DIFFERENT RE SHE'S TALKING ABOUT NO I'M TALKING, YOU KNOW WHAT I'M SAYING? IT WILL BE THE EXACT SAME PROCESS. 
          THERE'S A FORM THAT WE APPROVED THAT WE SAY, YOU HAVE TO GIVE THIS TO THE PERSON AND THEY KNOW TO SIGN A PAPER SAYING THEY RECEIVED IT. 
          IT'S KINDA LIKE WHEN YOU GO TO THE DOCTOR'S OFFICE AND YOU RECEIVE, YOU KNOW, YOU HAVE TO SIGN OFF SAYING YOU RECEIVED YOUR PRIVACY RIGHTS. 
          IT'S THE EXACT SAME THING. 
          THIS IS TEMPORARY. 
          SHE'S TALKING ABOUT THE MECHANISM OF ALERTING TO, AND I'LL, I'LL ADD, YOU KNOW, SOMETHING WE'LL KIND OF TOUCH ON HERE A LITTLE BIT IS A TOUCH POINT. 
          SO THE TOUCH POINT FOR EVERY NEW HOMEOWNER IS GOING TO BE WHEN THEY ESTABLISH THEIR WATER ACCOUNT, WHEN THEY GET THEIR WATER ACCOUNT SET UP. 
          SO THAT WOULD BE THE OPPORTUNITY FOR US TO SHARE ADDITIONAL INFORMATION, NOT JUST PHASES AND YOUR BASIC ACCOUNT INFORMATION, BUT THEN SOME OF THAT OTHER STUFF THAT I THINK BILL'S GOING TO HAVE A REAL GOOD, UH, ALREADY HAS A GOOD HANDLE ON FROM HIS EXPERIENCE WHERE WE EVEN PROVIDE NOT JUST LINKS, BUT REALLY GOOD DATA ON WHAT AN OPTIMAL SETTING IS FOR YOUR SYSTEM. 
          AND THEN IF YOU'RE NOT COMFORTABLE WITH SETTING THAT YOURSELF, HOW YOU CAN GO ABOUT GETTING THAT SET AND MAYBE EVEN ADVERTISE IT ON THE FORM OF, YOU KNOW, THREE HELP SETTING UP YOUR SYSTEM. 
          YEAH. 
          I THINK, I THINK, UH, THE NEW, UH, NEW RESIDENTS IS DEFINITELY GOING TO HEAR BE EXPLORED THERE. 
          UM, WE'VE GOT ENOUGH COMING IN. 
          LIKE I WAS THINKING ABOUT THE OTHER DAY, IT FITS, IT'S PROBABLY PART OF OUR COMPONENTS PROBLEM SCHEDULING. 
          SO THAT'S DEFINITELY SOMETHING THAT WE SHOULD, WE'VE BEEN WORKING ON. 
          SO WHEN Y'ALL WORK THAT OUT WITH THAT NOTIFICATION TO NEW WATER ACCOUNTS IS GOING TO BE CAN COUNSEL AND GET A COPY OF WHATEVER THAT IS SO THAT WE'RE AWARE 
          [02:05:01]
ONCE WE'VE KIND OF SOLIDIFIED A, MAYBE AN UPDATE TO THAT. 
          WE'LL DO THAT. 
          THANK YOU. 
          WHAT, ONE THING I THINK WE HAVE TO WORK OUT, CAUSE I LISTENED TO THE, I WAS ONLINE LAST NIGHT WITH THE TREVISO HOMEOWNERS ASSOCIATION AND BILL DID A GREAT UPFRONT PRESENTATION, BUT WHEN THEY TALKED ABOUT THE LANDSCAPING, IT WAS DISAPPOINTING, UM, A COUPLE OF DIFFERENT REASONS, BUT THIS IS THE ONE THAT CAUGHT ME THE MOST. 
          THEY HAD, UH, THEY INDICATED THEY HAD 580. 
          UM, WHAT WOULD THEY CALL THEM? UH, ISSUES WITH PEOPLE IN, UH, IN THE DEVELOPMENT, THEY, THEY HANDED OUT THEIR HOMEOWNERS ASSOCIATION TICKET VIOLATION, AND THE MAJORITY OF THEM WERE FOR LANDSCAPING. 
          AND SO IF THEY'RE TELLING THEM THAT THEY HAVE TO HAVE THE GRASS REALLY GREEN AND WE'RE TELLING THEM THEY JUST VIOLATED, YOU KNOW, OVER-WATERING, THERE WAS, UH, A POSITION WHERE WE HAVE TO GET A, I THINK THE HOMEOWNERS ASSOCIATION ON BOARD WITH BROWNS. 
          OKAY. 
          WHERE TODAY SOMETHING, YOU KNOW, THAT WAS DIFFERENT THAN WE WERE GOING TO PUT YOU ON VIDEO SAYING THAT, AND WE'VE GOT, WE'VE HAD SOME WILLING AND I WANT TO GIVE, I WANT TO GIVE GN STAFF AND NOW BILL A CREDIT TO WE'VE. 
          WE'VE HAD SOME GREAT SUCCESS WITH TREVISO HOA, JUST DEALING WITH THEIR SHARED, UH, IRRIGATION SYSTEM WITH THEIR COMMERCIAL IRRIGATION SYSTEMS, SETTING THOSE OPTIMIZING. 
          THOSE THEY'VE BEEN VERY GOOD WORKING WITH US TO GET THOSE TO A POINT WHERE THEY ARE COMPLIANT WITH OUR STANDARDS. 
          AND, AND WE'RE SEEING THE, YOU KNOW, SOME OF THAT GATEWAY IS, IS NOT LOOKING THE WAY IT USED TO LOOK BECAUSE THEY ARE WORKING WITH US AND PARTNERING WITH US. 
          AND THOSE ARE GOOD STEPS, YOU KNOW, GETTING, GETTING TO THE POINT WHERE THE HOA AS A, AS A, AS ITS OWN BODY, AS A GROUP, ACROSS THE BOARD, THROUGHOUT THE COMMUNITY WHERE THEY'RE WILLING TO FORGIVE SOME OF THAT AND NOT BE SO STRICT WITH SOME OF THOSE AND TRY AND OVERSTEP, EVEN SOME OF OUR STANDARDS, KNOWING THAT IT CAN'T BE MET, IF YOU'RE GOING TO COMPLY WITH OUR FACE CONSERVATION, UM, THAT'S GOING TO TAKE SOME MORE CONVERSATIONS, JUST GETTING PEOPLE TO BUY INTO THAT. 
          THAT WAS JUST A KIND OF A OBSERVATION FROM LISTENING IN. 
          SO THAT'S WHERE WE HAVE TO COORDINATE WITH THEM. 
          YOU KNOW, THEY, THEY TAKE THE INFORMATION ON BOARD, BUT THEN THEY'RE GIVING OUT CITATIONS, YOU KNOW? AND SO THAT'S PART OF THE, YOU KNOW, WORK, WORK WITH US. 
          I REALLY LIKED THAT, YOU KNOW, IT'S OKAY TO BE AND A LOT OF OUR NEIGHBORHOODS. 
          SO THIS IS ANOTHER CAVEAT TO THIS. 
          A LOT OF OUR NEIGHBORHOOD ORGANIZATIONS ARE NOW STARTING TO TRANSFER UNLESS YOU'RE IN ONE OF THE OLDER ONES IN LANDER, FROM THE DEVELOPER FOUR TO NOW, THE RESIDENTS ARE ASSUMING CONTROL OF THOSE BOARDS AND MAINTAINING THOSE CONVERSATIONS AND ACTUALLY ISSUING SOME OF THESE, THESE, UH, NEW RULES AND NEW PROCESSES. 
          SO WE KNOW, UH, GREENWOOD WAS ONE THAT WE'VE RECENTLY HAD A CONVERSATION WITH. 
          THEY'RE NEW TO NOW SORT OF DICTATING WHAT GOES ON AT THE HOA LEVEL. 
          SO WE'RE GOING TO SEE A LOT OF OUR NEIGHBORHOODS, WHICH WE KNOW ARE NEWER. 
          UM, THOSE RESIDENTS, ONCE THEY START TAKING OVER, I THINK WE'LL HAVE A LOT BETTER OPPORTUNITY TO CONVERSE WITH THEM AT THE BOARD LEVEL. 
          COOL. 
          BUT ALSO TO THIS ATRIAL PLACE, BECAUSE I'VE BEEN A PART OF IT. 
          UM, THEY BECOME FAIRLY DYSFUNCTIONAL THAT THEY WEREN'T BEFORE. 
          THEY'RE PROBABLY EVEN MORE SO, I MEAN, MY NEIGHBORHOOD'S A COMPLETE MESS AND THE NEIGHBORHOODS, BECAUSE AGAIN, IT'S VOLUNTEERS, THEY END UP GOING, LIKE MINE HAS GONE OVER TO EVERYTHING'S AUTOMATED AND YOU HAVE TO GO PULL MESSAGING. 
          I COULDN'T EVEN TELL YOU WHAT THE WEBSITE IS. 
          SO I DON'T, YEAH. 
          I THINK DOUG OCCASIONALLY GETS THE MESSAGES AND SOMETIMES I GET THAT INFORMATION. 
          SO I THINK IT'S STILL IMPORTANT WITH THE SOCIAL MEDIA AND EVERYTHING ELSE WE'RE DOING. 
          AND ALTHOUGH WE HAVE TO HAVE THOSE RELATIONSHIPS THAT I THINK WE HAVE TO ASSUME THE INFORMATION IS NOT GOING TO GET FROM THE HOMEOWNERS ASSOCIATION TO THE RESIDENTS. 
          SO EVERYTHING ELSE WE CAN DO TO JUST SORT OF BLAST IT, IT'S GOING TO BE, AND IT'S COMBINATION OF BOTH WE'VE WE'VE, UH, I'VE CERTAINLY FOUND WE'VE DONE HALF A DOZEN IN-PERSON SESSIONS. 
          AND I SAY IN PERSON, SOME OF THOSE ARE ZOOM CALLS WITH, WITH BOARD MEMBERS WHO, UH, YES, A LOT OF THOSE MEETINGS ARE ALL THE BOARD MEMBERS ARE PARTICIPATING IN THOSE, BUT THEN THEY GET MAYBE FIVE, SOMETIMES 10 RESIDENTS THAT JUMP IN. 
          MAYBE THEY DON'T EVEN KNOW WHERE WE'RE ATTENDING TO TALK ABOUT WATER, BUT THEY'RE JUMPING IN AND THEY'RE AT LEAST LISTENING TO THOSE THINGS. 
          SO, UM, CERTAINLY HAVING BILL AVAILABLE TO DO THE IN-PERSON, THE ONE-ON-ONE COMMUNICATION, IT'S REALLY CHANGING BEHAVIOR. 
          IT'S, IT'S AT A MICRO LEVEL, BUT IT'S REALLY CHANGING BEHAVIORS. 
          ABSOLUTELY. 
          WHAT IF WE WERE TO HIGHLIGHT THE NEIGHBORHOODS WHERE THE HOA OR WHATEVER NEW BREWERS ASSOCIATION IS REALLY MAKING AN EFFORT AND TRYING AND PUSH THAT OUT ON OUR SOCIAL, UM, WE CAN EVEN COME UP WITH LIKE A NAME FOR IT, KIND OF LIKE HOW WE HAVE NEIGHBORHOOD WATCH AND IT'S ALL, YOU KNOW, PROGRAMMATIC. 
          UM, WE COULD HAVE SOME KIND OF CLEVER CONSERVATION THING AND SAY LIKE, YOU KNOW, HERE'S A NEIGHBORHOOD THAT IS ENCOURAGING ZEROSCAPING, HERE'S A NEIGHBORHOOD THAT IS HELPING SEND OUT REMINDERS JUST TO KIND OF GET THAT MESSAGE THAT IT'S NOT JUST AN INDIVIDUAL, 
          [02:10:01]
BUT Y'ALL CAN COME TOGETHER IN YOUR NEIGHBORHOOD AND TALK TO EACH OTHER AND HAVE THE SAME CONVERSATIONS THAT YOU'RE HAVING ABOUT SAFETY AND SECURITY. 
          YEAH. 
          THAT'S, THAT'S DEFINITELY SOMETHING WE CAN DO. 
          UM, I THINK, UM, AND I KNOW OTHER CITIES DO IT, SO I'M SURE THAT'D BE A VERY POSITIVE, UM, AND THEN PROBABLY THE VERY USEFUL THING TO DO. 
          SO, AND TO THAT END, I KNOW A LOT OF THE NEIGHBORHOODS HAVE, YOU KNOW, YOU'RE TROUBLE AT THE EVENT ASPECT OF IT, BUT THERE'S, I KNOW IN MY NEIGHBORHOOD, THERE'S LIKE A BACK TO SCHOOL EVENT THAT'S COMING UP AND THEN THEY ALWAYS DO ONE IN THE SPRING TOO. 
          AND MAYBE THAT'S A GOOD PLACE. 
          AND IT'S ALWAYS LIKE FROM FOUR TO SIX ON A FRIDAY EVENING OR THURSDAY OR SOMETHING LIKE THAT, BUT MAYBE THAT'S A PLACE TO SET UP SOMETHING FUN BECAUSE LOTS OF KIDS ARE GOING TO BE THERE, WHICH MEANS YOU'VE GOT PARENTS AND, UM, MIGHT BE A PLACE TO GET A CONSERVATION MESSAGE OUT TO. 
          YEAH. 
          AND THAT'S ONE OF THE THINGS I'M WORKING ON IS, UM, YOU KNOW, BUILDING SOME COLLABORATIONS WITH DIFFERENT ORGANIZATIONS AROUND THE AREA TO SEE IF I CAN GET SOME MORE EVENTS. 
          UM, NOW ONE GROUP I'M REALLY INTERESTED IN GETTING OUT OF HERE, UH, THE COLORADO RIVER ALLIANCE, THEY'VE GOT THEIR MOBILE RIVER EXHIBIT. 
          THAT WOULD BE A LOT OF FUN. 
          IT'S A TRAILER, BASICALLY. 
          I'D BE INTERESTED JUST WHAT'S IN THE COLORADO RIVER. 
          UM, SO WE CAN DO THINGS LIKE THAT. 
          AND I'M GOING TO BE MEETING WITH THE, THE AGRILIFE EXTENSION ON MONDAY TO SEE WHAT KIND OF EVENTS THEY HAVE COMING UP, YOU KNOW, WHERE YOU MIGHT MEET, SET THINGS UP AND THAT SORT OF THING. 
          YEAH. 
          I KNOW THERE ARE A NUMBER OF AGENCIES THAT WILL GIVE US FREE WATER CONSERVATION SWAG. 
          I'VE GOT LIKE A WHOLE BUNCH OF STICKERS FROM CAP COD. 
          ARE WE GOING TO BE LIKE RECEIVING THOSE THINGS? YEAH. 
          YEAH. 
          I'M I'M I'M WELL, I'VE GOT SOME PAMPHLETS COMING. 
          I ALSO, I'M INTERESTED IN DOING SOME THINGS LIKE GETTING SOME GIVEAWAYS. 
          THOSE ARE REALLY NICE. 
          LIKE, UH, SOIL, MOISTURE SENSORS, STICKING YOUR STICK IN THE GROUND. 
          PEOPLE WET THOSE MAYBE LOW FLOW, LOW FLOW NOZZLES, YOU KNOW, JUST SIMPLE THINGS LIKE THAT. 
          UM, THAT MIGHT MIGHT IN FACT, IN FACT, BE SOMETHING WE CAN GET ABOUT DURING OUR, UH, IRRIGATION AUDITS, GIVE THEM A BAG OF SOMETHING. 
          I LIKE, UH, THERE'S BEEN A LOT OF INTEREST IN RAIN BARRELS AND I GUESS, ROUND ROCK AS THE DEAL WITH HER, YOU'RE FAMILIAR WITH THEM AND THE PASS THROUGH COST. 
          YEAH. 
          IS THAT SOMETHING THAT YOU THINK WOULD BE SOMETHING WE WOULD DO OR CONSIDER IF WE CAN CONSIDER IT? I KNOW. 
          UM, I KNOW ABOUT THAT PROGRAM. 
          I KNOW IT'S SUCCESSFUL AND DO REALLY LIKE IT. 
          I DON'T THINK THE CITY REMEMBER SPENDING ANY MONEY. 
          I THINK THEY JUST DEALER MY UNDERSTANDING IS IT'S PASSED PASS THROUGH AND RAIN, RAIN BARRELS ARE A GOOD WAY TO EDUCATE PEOPLE AND GET INDIVIDUAL ONE RAIN BARREL OF A HUNDRED GALLONS OR SOMETHING IS NOT WORKING TO SAVE A LOT OF WATER, BUT PEOPLE, IT GETS PEOPLE KIND OF IN TOUCH WITH, YOU KNOW, HOW MUCH WATER WILL DO IT'S WORTH. 
          UM, THEY LIKED THE RAMBLER BECAUSE IT DOESN'T HAVE ANY DISINFECTANTS OR CHEMICALS IN IT THAT WE USE TO TREAT IT. 
          SO THERE'S SOME SAY IT'S BETTER FOR PLANTS, SO THAT'S WHY PEOPLE LIKE IT. 
          UM, BUT YEAH, THEY'RE VERY POPULAR ITEMS. UM, I THINK THAT WOULD BE, UH, THAT WOULD BE A PERFECTLY GOOD THING LOOKING AT, UM, PUT YOUR QUESTION ROBIN ON THAT. 
          IF SOMEBODY WANTED TO DO A RAIN BARREL, IS THERE ANY PROCESS THAT THEY HAVE TO GO THROUGH WITH YOU OR CAN THEY JUST POP IT INTO THEIR YARD? A CERTAIN SIZE? SO LIKE THE REGULAR, LIKE 50 GALLON BARRELS, THEY DON'T REQUIRE PERMITS. 
          I THINK IT'S UP TO 200. 
          I JUST GOT MY PERMIT FOR MY RAIN BARREL AND MINE ARE, IT'S VERY, IT'S JUST, ISN'T BEHIND THE FENCE. 
          YES IT'S. 
          SO WE WANT TO MAKE SURE THEY'RE NOT PUTTING THE GIANT THINGS IN THEIR FRONT YARD. 
          OKAY. 
          SO MAYBE THAT'S WHAT WE ADD TO OUR MESSAGING IS, YOU KNOW, YOU CAN DO THIS YOURSELF. 
          HERE'S HOW YOU DO IT. 
          OKAY. 
          BUT IT ISN'T, I GOT A PERMIT FOR MY HOA AS WELL. 
          AND THERE'S A STATE LAW THAT MAKES IT TO WHERE THEY HAVE TO LET YOU HAVE ONE. 
          IT'S GOTTA BE BEHIND THE FENCE OR IN THE BACK. 
          YEAH. 
          YEAH. 
          I'D PROBABLY PUT THAT IN THE CATEGORY. 
          JUST LIKE OUR, UM, EDUCATION ABOUT CONTROLLERS, HOW TO SAY YOUR CONTROLLERS. 
          THERE'S A KNOWLEDGE GAP. 
          SO YEAH. 
          RAINBOW SOUND GREAT. 
          I DON'T EVEN KNOW HOW TO START DOING THAT. 
          RIGHT. 
          SO IF WE CAN SORT OF EASE THAT AND GIVE PEOPLE SOME CLEAR INSTRUCTIONS THAT MAKE IT EASIER TO MAKE THOSE DECISIONS. 
          I THINK WE GET MORE PEOPLE INTERESTED IN THAT. 
          IT DOESN'T WANT TO ADD THE TCQ AND THEN WE'LL WALK THAT CAN COME OUT. 
          OKAY. 
          ANYTHING ELSE FOR CONSERVATION? THAT'S ALL. 
          THANK YOU SO MUCH. 
          I'M LOOKING FORWARD TO ALL, DO YOU HAVE ANYTHING ELSE FOR US? YOU'RE GOOD. 
          YOU'RE GOOD TOO. 
          UM, YEAH. 
          WELL, I WOULD LIKE TO SAY THAT, I MEAN, I, I LIKE, SORRY, THERE'S ONE THING I THINK, UM, IN THE END, YOU KNOW, LIKE TO SEE ONE THING IS I LIKE TO SEE US LOWER GPC D NUMBERS DOWN THE ROAD, YOU KNOW, TRYING TO KEEP THE, THE PER HEAD CONSUMPTION TO GET THAT TO GO DOWN. 
          AND IT'S ONE OF MAINTAINING OUR CONSERVATION MINDED POPULATION HERE. 
          LIKE YOU SAID, THEY'RE ALWAYS GOING TO BE ASKED TO, TO, UH, TO CONSERVE WATER, 
          [02:15:01]
EVEN IF THEY MOVE PRETTY MUCH GUARANTEE IT. 
          UM, AND I'D LIKE TO SEE THE COMMUNITY LOOK BETTER ON LOTS OF WATER, MORE, MORE DROUGHT, RESILIENT RESILIENCE. 
          AND, UH, I'D LIKE TO SEE AN EXAMPLE OF, YOU KNOW, THE GOOD WATER CONSERVATION PRACTICES. 
          HE HAS TO SAY WHAT GPC GALS, CATHERINE WEBSITE GRADE. 
          SO, UM, WE ARE, WE ARE LOOKING RIGHT NOW AT, UM, POSSIBLY TWO DIFFERENT COOPERATIVE, UH, ARRANGEMENTS TO, TO MOVE FORWARD ON A REASON I REDESIGNED FOR THE WEBSITE PREVIOUSLY, WE WERE, WE WERE, UM, SORT OF LOOKING AT THE REQUEST FOR PROPOSAL TRACK AND DOING A WIDE SORT OF A WIDE SWATH OF SOLICITATION TO IDENTIFY A VENDOR. 
          BUT AT THAT TIME, OUR, OUR VENDOR, WHICH WAS UNICODE WAS BOUGHT OUT BY CIVIC PLUS, UH, WE HAD JUST STARTED OUR CIVIC REC PROGRAMMING OR OUR CIVIC REC UM, DATABASE REGISTRATION SYSTEM. 
          AND, UM, IT WAS KIND OF AN OPPORTUNITY THAT I WOULD SAY FELL IN OUR LAP BECAUSE IT ALLOWED US TO START HAVING CONVERSATIONS WITH CIVIC PLUS WHO WOULD HAVE BEEN IN, I WOULD THINK A TOP CONTENDER TO POSSIBLY ENGAGE US IN THE REDESIGN. 
          SO WHAT WE'RE DOING RIGHT NOW IS, UM, THEY ARE A MEMBER OF THE DIR COOPERATIVE PURCHASING COOPERATIVE COULD BE A POTENTIAL, UH, SEGUE FOR US TO GO AHEAD AND INITIATE. 
          UM, THE, THE REDESIGN PROJECT NOT HAVE TO GO THROUGH A HUGE SOLICITATION PROCESS. 
          THERE'S ANOTHER VENDOR WE'RE LOOKING AT. 
          UM, THEY'RE ON A DIFFERENT COOPERATIVE. 
          THEY ARE ONE THAT HAVE, UH, THERE ARE AUSTIN LOCAL COMPANY AND THEY'VE DONE, UM, SOME OTHER PROJECTS IN THE REGION THAT I FIND VERY COMPELLING. 
          UM, WE'VE HAD SOME INITIAL CONVERSATIONS WITH THEM. 
          WE'VE GOT TO MOVE A LITTLE BIT FURTHER IN AND SORT OF, UM, THEY'RE ANALYZING SOME PAGES ON OUR SITE AND LOOKING THROUGH OUR ANALYTICS AND WE'RE, UM, PROVIDING THEM WITH SOME, UM, SOME FINER POINTS ABOUT SOME OF THE THINGS THAT WE'D LIKE TO SEE AS FAR AS FEATURE UPGRADES. 
          SO WHEN WE GET WE'RE, WE'RE PROBABLY MAYBE, UH, ANOTHER, I DON'T WANT TO PUT A DAY ON IT CAUSE IT'S GOING TO DEPEND ON THEIR SCHEDULE. 
          WE HAVE SOME MORE CONVERSATIONS. 
          WE'LL GET TO A POINT WHERE WE ARE ENGAGING THEM WITH THE CONTRACTS, WITH PRICING TO START THE REDESIGN PROCESS. 
          SO WHAT HAVE I INCLUDED IN YOUR PACKET IS REALLY JUST IT'S FROM CIVIC PLUS. 
          UM, THEIR MUNICIPAL WEBSITE, UM, SERVICE OFFERING IS CALLED CIVIC ENGAGE. 
          AND AGAIN, THEY DO ALL KINDS OF DIFFERENT GOVERNMENT PROGRAMS, WHICH I'LL SHOW YOU IN A MINUTE. 
          UM, AND THIS IS SIMPLY AN EXAMPLE BECAUSE THEY HAD WHAT I THOUGHT WAS A GOOD OVERVIEW ON, UH, WHAT ALL IS INVOLVED IN A WEBSITE REDESIGN PROCESS. 
          WHAT WE ANTICIPATE ENGAGING IN PROBABLY IF, IF NOT THE START OF THE NEW FISCAL, BUT CERTAINLY POSSIBLY BEFORE THEN. 
          UM, WE'RE LOOKING AT CONTENT, CERTAINLY DESIGN AND ONE, A NEW DESIGN THAT'S MOBILE FRIENDLY AND ALSO A LOT CLEANER THAN WHEN WE HAVE THE PROFESSIONAL SERVICES, UM, THE LOGO AND BRANDING. 
          UM, IF WE GET TO A POINT IN THE FUTURE WHERE WE ARE MAYBE, UM, CREATING A NEW CITY LOGO, CREATING A NEW, UH, BRAND IDENTITY, WE WANT TO CREATE A WEBSITE THAT IS COMPATIBLE FOR ANY CHANGE LIKE THAT, THAT THERE'S, IF THERE'S COLORS THAT NEED TO CHANGE, IF THERE'S A STYLE OR A LOOK THAT NEEDS TO CHANGE THAT WE'VE GOT A NEW SITE, THAT'S FLEXIBLE TO BE ABLE TO ALLOW US TO DO THAT BECAUSE WE KNOW IT IS ON OUR LONG-TERM, UM, COMP PLAN AGENDA, UH, THE PROGRAMMING, HOW IT FUNCTIONS JUST, AND I KNOW COUNCIL HAS MENTIONED SEVERAL TIMES SEARCH FUNCTIONALITY, WEB FORMS, UM, NAVIGATION NAVIGATION IS GOING TO INVOLVE A LOT OF INTERNAL CONVERSATIONS WITH OUR STAFF GROUP HERE ABOUT WHAT KIND OF HIERARCHY AND SITE MAP NEEDS TO BE PRESENT, WHAT WE NEED TO ELEVATE AS FAR AS, UH, HOW CUSTOMERS ARE CURRENTLY ENGAGING, BUT ALSO HIGHLIGHT AND MAYBE BRING TO THE FOREFRONT, SOME OF THE THINGS THAT WE WANT THEM TO SEE. 
          UM, AND I KNOW, UH, COUNCILMAN ROSS, YOU MENTIONED, UM, ESPECIALLY THOSE DOING, UM, SOME OF THE WORK WITH, UH, WITH INNER GOV, YOU KNOW, HOW OUR SITE TRANSITIONS INTO THE INDIGO PLATFORM IS GOING TO BE A BIG DEAL. 
          WE'RE GOING TO HAVE A LOT OF THE STATIC INFO. 
          EVERYTHING IS MEANT TO BE WORKFLOW THROUGH INTER GOV, BUT, UM, HOW WE TRANSITION SOMEONE THAT COMES TO OUR SITE, LOOKING FOR INFORMATION IS GOING TO BE IMPORTANT TOO. 
          SO, UM, THAT WILL BE A PART OF IT. 
          AND THEN FROM A SECURITY STANDPOINT, WE DO WANT OUR SIDE BECAUSE IT IS A.GOV WEBSITE TO MEET SOME OF THE MINIMUM STANDARDS. 
          AND THERE'S, THERE'S ALL KINDS OF LINGO, WEB ACCESSIBILITY, 2.0 AA STANDARD IS SOME OF THE THINGS WE'VE, WE'VE TALKED ABOUT WITH THESE, THESE PARTICULAR TWO VENDORS. 
          UM, WE DO WANT TO BE COMPATIBLE THAT WAY AND WE WANT THE MESSAGING. 
          THERE MAY BE SIMILAR MESSAGING AND MASS NOTIFICATION CAPABILITIES WITHIN THE SYSTEM THAT WE MIGHT EXPLORE ON THE LOCAL LEVEL. 
          UM, 
          [02:20:01]
IF WE CAN ACCOMMODATE EVERYTHING ELSE RELATED TO DESIGN AND WE'VE STILL GOT FUNDING TO DO THAT. 
          SO THOSE ARE THE ASPECTS OF THE PROJECT RIGHT NOW. 
          WE ARE WE'RE IN PRE-KICKOFF. 
          SO WE'RE TRYING TO GET TO A POINT WHERE WE CAN ESTABLISH A CONTRACT, NEGOTIATE A SCOPE WITH A VENDOR. 
          IT COULD BE CIVIC PLUS IT COULD BE SOMEONE ELSE AND THEN START WORKING THROUGH THOSE PHASES. 
          AND WHAT YOU SEE A LITTLE BIT FURTHER DOWN IS IT IS A GENERAL TIMELINE, AND THIS IS, UM, THIS IS AVERAGE. 
          IT COULD BE MORE DEPENDING ON HOW MANY, UH, ACTIVE PAGES, HOW MUCH DATA WE'RE LOOKING TO TRANSFER OVER. 
          AND IF THERE'S, UM, NEW FUNCTIONALITY THAT ISN'T EASILY, UH, CUSTOMIZED INTO THE SITE, THEN THERE COULD BE MORE TIME. 
          BUT I WOULD CONSIDER THIS 16 TO 23 WEEK TIMEFRAME ABOUT AVERAGE FOR GETTING US TO A NEW WEBSITE. 
          UM, YOU CAN LOOK THROUGH SOME OF THESE OTHERS. 
          IT'S JUST, UH, WHAT WE WOULD EXPECT FROM, FROM ANY VENDOR THAT ENGAGED US ALL THE DIFFERENT ASPECTS OF HOW THEY WILL, UM, LOOK THROUGH OUR, OUR DATA AND OUR MATERIALS. 
          I THINK WE'VE GOT MORE THAN A THOUSAND, UH, PAGES THAT COULD POSSIBLY BE TRANSFERRED OVER, BUT ALSO A THOUSAND DIFFERENT PDF DOCUMENTS, UM, EXTERNAL LINKS TO OTHER SITES, UH, INTEGRATION WITH THIRD PARTY PLATFORMS. SO THERE'S A LOT OF LINKS, UM, AND THINGS THAT WOULD NEED TO BE, UM, BE REVIEWED THE ANALYZE AND MAKE SURE THAT IT'S COMPATIBLE. 
          UM, BUT THERE'S SO MANY NEW TOOLS OUT THERE THAT, UH, WHATEVER WE DO, IT'S GONNA, IT'S GONNA BE BETTER THAN WHAT WE HAVE EVEN AT, EVEN AT THE CELL, IT'S GOING TO BE BETTER THAN WHAT WE HAVE. 
          UM, AND TO GIVE YOU AN IDEA, IF YOU, IF YOU'RE FAMILIAR WITH WEB DESIGN, UM, YOU KNOW, ONE COMPANY DOES NOTHING BUT WORDPRESS PLATFORMS. IT'S THE MOST COMMON CONTENT MANAGEMENT SYSTEM IN THE WORLD. 
          THIS, THIS COMPANY, UM, RIGHT NOW COULD OFFER US SOMETHING SIMILAR TO WHAT WE HAVE, WHICH IS A DRUPAL PLATFORM, JUST THE HIGHER GRADE OF IT. 
          UM, SO THE TRADE OFF MIGHT BE, WE GET MORE FUNCTIONALITY AT A LOWER COST. 
          UM, BUT WE'D PROBABLY BE LOOKING AT SOME OF THE STANDARD TEMPLATES AND DESIGNS THAT MANY, MANY OTHER CITIES HAVE, UH, WITH THIS COMPANY. 
          SO, UM, AT THE VERY HIGH LEVEL, THAT'S, THAT'S KIND OF THE DIRECTION WE'RE GOING NOW. 
          AND AT THIS POINT WHERE WE'RE HAVING CONVERSATIONS TO GET TO MAYBE GETTING A QUOTE AND THEN ENGAGING ON A CONTRACT SCOPE, A SOLICITATION, WE MAY NOT. 
          SO IF, IF WE CAN GET TO A POINT WHERE WE FEEL LIKE AS A STAFF, THAT, UH, THE SCOPE AND, AND WHAT THEY'RE PROVIDING IS AN ESTIMATE AND THE SERVICES AND WHAT THEY CAN OFFER ON A TIMELINE WORKS, THEN NO. 
          THEN WE SIMPLY MOVE FORWARD WITH A CONTRACT THAT FALLS IN LINE WITH THE COOPERATIVE PURCHASING AGREEMENT, SIMILAR TO WHAT WE DO WITH A LOT OF OTHER IT SERVICES. 
          OKAY. 
          WHAT DO YOU NEED FROM COUNCIL TO MOVE FORWARD? UH, I'VE GOT DIRECTION, UM, AT THIS POINT IT'S, IT'S JUST MOVING FORWARD WITH THE CONVERSATIONS THAT WE HAVE. 
          AGAIN, MY GOAL IS TO HAVE THIS THING, HAVE OUR KICKOFF MEETING, IF NOT THAT MONTH OF , THEN I MIGHT SHOOT TO TRY AND GET THAT BEFORE WE CAN. 
          SO WE'RE GOING TO TRY TO DO THIS FAST SEPTEMBER, OCTOBER, AND AT THAT POINT IT'S, AND AGAIN, WITHOUT SAYING THE SCOPE AND HAVING THEM ANALYZE EXACTLY WHAT PAUL WOULD BE INVOLVED, IT COULD BE ANYWHERE FROM A 10 TO 15 MONTH TIMEFRAME. 
          IS THIS PROJECT ON SCHEDULE FOR WHAT WAS ORIGINALLY DECIDED FOR THIS COMPARED TO NO, WE'RE, WE'RE, WE'RE BEHIND FROM WHEN, WHEN WE BUDGETED FOR, FOR THIS PROJECT. 
          UM, AND IT'S, IT'S OUR TIME, MY TIME COMMITTED TO IT. 
          AND THEN, UM, HAVING THE, I GUESS THE CHANGE FROM OUR, OUR NEW OWNER, WHICH IS NOW CIVIC PLUS THAT KIND OF OPENED SOME DOORS THAT WEREN'T AVAILABLE BEFORE. 
          SO WE TOOK A COUPLE OF STEPS BACK AND SAID, WELL, MAYBE NOT, MAYBE ISSUING AN RFP ISN'T, ISN'T IDEAL FOR US, BECAUSE IF WE CAN MOVE FORWARD WITH THE EXISTING VENDOR AND UPGRADE, WE'LL GET THE FUNCTIONALITY WE'RE LOOKING FOR. 
          UM, I DID WANT TO EXPLORE ONE OTHER OPTION AND WE'RE DOING THAT, BUT IN EITHER CASE, WE MAY NOT NEED TO DO A FULL SOLICITATION, WHICH WILL SAVE US TIME. 
          I DID HAVE A QUESTION ABOUT THE SITE ACCESSIBILITY REQUIREMENTS. 
          SO WITH THE COMPANY THAT'S SELECTED, THEY PUT THAT IN PLACE. 
          AND THEN WOULD THEY MAINTAIN THAT? OR WOULD IT BE SOMEBODY IN HOUSE TO MAKE SURE THAT IT'S ACCESSIBLE FOR THOSE? HMM. 
          SO, UM, BOTH COMPANIES WERE WE'RE, UM, LOOKING AT RIGHT NOW THAT ARE HAVING CONVERSATIONS WITH US, BOTH OF THEM HAVE OFFERED ALL KINDS OF TOOLS FOR ACCESSIBILITY AND AS A STANDARD PART OF THEIR SERVICE OFFERING. 
          UM, NOW THERE IS, THERE IS SOME RESPONSIBILITY THAT ONCE A NEW WEBSITE IS IN PLACE THAT WHENEVER WE'RE UPDATING CONTENT OR ADDING CONTENT OR CHANGING THINGS, WHICH WILL BE GIVEN FLEXIBILITY TO DO WE HAVE TO UTILIZE THOSE RESOURCES. 
          SO WE HAVE TO ADD THE TAGS TO THE IMAGES. 
          WE HAVE TO MAKE SURE THAT OUR PAGES ARE ORGANIZED IN A WAY THAT THAT ALLOWS FOR THE, UM, ADA 
          [02:25:01]
ACCESSIBILITY COMPONENT OF THE SYSTEM TO WORK. 
          UM, WE DON'T HAVE MUCH OF ONE WITHIN OUR EXISTING WEBSITE FOR ME TO BE ABLE TO SHOW YOU EXAMPLES. 
          BUT, UM, WHERE I CAME FROM IN A PREVIOUS JOB, WE HAD A, BASICALLY ANOTHER VENDOR, A THIRD-PARTY THAT CAME IN AND OVERLAYED THE ENTIRE SITE WITH ADA ACCESSIBLE FEATURES. 
          THIS WOULD BE INTEGRATED INTO OUR SITE AS PART OF OUR BASIC, OUR BASE LEVEL OF SERVICE. 
          THAT GIVES US A LOT OF FUNCTIONALITY AND FLEXIBILITY AS A STAFF. 
          BUT ALSO WE CAN LEAN ON WHOEVER IS HOSTING OUR SIDE OF THE WHO'S EVER PROVIDING THESE MAINTENANCE SERVICES TO SAY, THIS ISN'T WORKING, OR THIS CAN BE IMPROVED. 
          AND L A COUPLE OF THEM HAVE EVEN SAID, ONE OF THE REGULAR, ONE OF THEIR MAINTENANCE, UH, GUARANTEES IS THAT THEY PROVIDE US WITH A REPORT ABOUT OUR, UH, ACCESSIBILITY RANKING. 
          SO WE'VE GOT ALL OF OUR PAGES AND THEY'RE ALL ACCESSIBLE AND WE'RE DOING THE RIGHT THING. 
          YOU KNOW, WE GET THE NICE THUMBS UP IF WE'RE NOT, AND THEY GIVE US SORT OF A WORK PLAN TO, TO FIX THAT. 
          SO IT IS GOING TO HAVE SOME VERY ROBUST CAPABILITY TO ALLOW US TO COMPLY WITH SOME OF THESE WEB STANDARDS. 
          IS THAT THE DRUPAL OR WORDPRESS? BOTH, BOTH CAN OFFER THAT. 
          YES. 
          YES. 
          AND I WAS JUST GOING TO SHOW YOU, UM, THE KIND OF COMPANY WE'RE DEALING WITH. 
          UM, RIGHT NOW WE, WE HAVE CIVIC REC THAT IS OUR RECREATION, UH, SYSTEM MANAGER. 
          PEOPLE SIGN UP FOR ALL OF OUR PROGRAMMING THROUGH THAT. 
          UM, CIVIC ENGAGE IS ONE WE'RE EXPLORING. 
          UH, THEY DO HAVE A LOT OF OTHER, AND SEECLICKFIX WAS WHEN THEY BOUGHT OUT TWO, JUST LIKE UNICODE. 
          UM, SO THIS IS A COMPANY THAT WE'VE BEEN ADOPTED INTO THAT HAS A LOT OF SERVICE OFFERINGS. 
          SO IT IS A ECONOMY OF SCALE AND WORKING WITH THEM. 
          IT'S CERTAINLY INTERESTING TO DO, BUT, UM, WE'RE GOING TO HAVE THOSE CONVERSATIONS AND MOVE FORWARD, BUT EITHER WAY, I THINK, UH, ONE OF OUR TWO OPTIONS WE'LL WE WILL HAVE SOMETHING RUNNING, NO, UM, UH, OFFICE 365. 
          I THINK ONE OF THE THINGS WE'VE RECENTLY APPROVED COUNCIL AUTHORIZED IS ALLOWING US, AND I FORGET WHAT IT'S CALLED SHAREPOINT. 
          YEAH. 
          SO, UM, AS PART OF MICROSOFT, 365 SHAREPOINT ALLOWS US TO CREATE SOME INTERNAL PLATFORMS THAT GIVE US THAT INTRANET CAPABILITY, WHICH I'M KIND OF GLAD BECAUSE INTERNET'S A DIFFERENT ANIMAL AND WOULD, UH, WOULD BE KIND OF A, WE'D KIND OF HAVE TO ANCHOR THAT TO THE PROJECT, UM, IN A DIFFERENT WAY, IF, IF THAT WAS STILL A PART OF OUR PLAN, BUT THANKFULLY THAT'S KIND OF TAKEN OFF THE TABLE NOW BECAUSE THE SHAREPOINT'S GOING TO COVER THAT FOR US, AND WE'D STILL NEED THAT INTERNAL COMMUNICATION PLATFORM. 
          BUT, BUT NOW THAT THAT'S BEEN KIND OF TAKEN OFF THE TABLE WILL LAST SIX MONTHS, THAT'S, THAT'S GONNA HELP THE PROJECT MOVE FASTER. 
          QUICK QUESTION, LIKE WITH INNER GOV, IS THERE BEEN ANY THOUGHT PROCESS ON HOW THAT'S GOTTEN INTEGRATED TO UPGRADES? UH, THESE, THESE WILL REMAIN SEPARATE PLATFORMS, UH, JUST ASKING BECAUSE I HAD NO TECHNOLOGY EXPERIENCE WITH, OKAY. 
          SO LOOK AT THESE AS, AS TWO DIFFERENT BALL FIELDS, UM, THE INFORMATION THAT WE WILL HAVE ON, ON OUR CURRENT SITE, ON THE NEW, NEWLY DESIGNED CITY WEBSITE, ANYTHING THAT'S GOING TO INVOLVE, UH, INPUT OF DATA FROM POTENTIAL DEVELOPERS OR DEVELOPING APPLICANTS, THEY ARE, WE ARE PUSHING THEM TO INTERCOM. 
          SO THERE WILL BE WHAT WE HOPE TO BE A TURNKEY INTEGRATION FROM INNER GOV. 
          WE'RE SIMPLY POINTING THEM AND DIRECTING THEM TO INTEGRATE FROM THIS WEBSITE WEBSITE. 
          WE JUST HAVE THE STEPS TO DO AND MAY HAVE A LINK TO, AND ABSOLUTELY WE COULD HOST SOME, WE WOULD WANT TO HOST IT ALL IN INNER GOV AS WELL, BUT WE COULD HAVE A LOT OF THE STATIC STEP-BY-STEP INSTRUCTIONS, ORDINANCE LINKS. 
          IT'D BE A REFERENCE IN THE REFERENCE. 
          YEAH, CERTAINLY. 
          CAN YOU OUTLINE SOME OF THE EXAMPLES OF WHAT THE ABA RESOURCES THAT WOULD BE ADDED TO THE WEBSITE? WHAT IS IT? UM, SO THERE MIGHT BE A, YOU COULD, I DON'T WANT TO OVERSTATE THE FIVE, BUT YOU COULD CLICK A BUTTON AND HAVE, UM, A SCREENREADER, UH, IF YOU HAD A VISUAL IMPAIRMENT, YOU COULD HAVE THE SCREEN ACTUALLY READ THE TEXT THAT'S ON THE PAGE TO YOU. 
          UM, IF YOU HAD, UM, COLORBLINDNESS IS ANOTHER ONE THAT COMES UP. 
          SO WE WOULD LOOK AT A COLOR SCHEME, WE WOULD LOOK AT FONT SIZES AND CONTRAST THAT ALLOW FOR ANYONE, NO MATTER THEIR, I GUESS, THEIR, THEIR VISUAL IMPAIRMENT TO BE ABLE TO READ AND VIEW THE CONTENT THE WAY THAT ANYONE ELSE COULD. 
          SO SOME OF THOSE THINGS ARE SORT OF THOSE CONVERSATIONS HAPPEN ON THE BACKEND. 
          YOU WOULDN'T NECESSARILY KNOW THAT THAT'S A COMPONENT OF ADA COMPATIBILITY, BUT ALL OF THOSE THINGS FALL INTO HOW DO WE BUILD THIS SITE, UM, AND VIDEO TRANSCRIPTIONS, ANOTHER ONE. 
          UM, SO ALL OF THOSE THINGS, UH, ARE FACTORS IN SOME OF IT CAN BE DESIGNED AS PART OF A REDESIGN AS PART OF THE NORMAL BILL. 
          THE OTHER PART COMES IN, WE HAVE TO ADD FEATURES. 
          SO WE BRING IN A THIRD PARTY APPLICATION OR SOMETHING THAT ALLOWS US TO LINK TO MAYBE A WHEELCHAIR OR A NEWSLETTER, UH, A FORM THAT WE CAN INTEGRATE INTO THE SITE THAT GIVES US MORE KATIE. 
          [02:30:01]
UM, I'M LOOKING AT THE WEB ANALYTICS THAT YOU PRESENTED LAST YEAR. 
          SO IT'S FOR MARCH, 2020 THROUGH MARCH, 2021. 
          AND IN THE TOP 10 PAGE HINTS, OH NINE, WHEN YOU DISREGARD THE FIVE OF THEM ARE FOR EMERGENCY ALERTS. 
          IT'S, COVID, IT'S BOILED WATER NOTICES, IT'S IMPORTANT SERVICE ALERT, UPDATES, UM, THINGS LIKE THAT, WEATHER UPDATES. 
          SO I KNOW A LOT OF THAT POPS UP ON THE FRONT HOME PAGE AND IT KIND OF DISAPPEARS QUICKLY AND CAN BE HARD TO FIND, UM, WOULD IT BE POSSIBLE AS A STOP GAP UNTIL THE NEW SITE IS IN PLACE TO CREATE JUST A BACKSLASH ALERTS STACKING EACH THAT WOULD ALLOW ALL OF THESE THINGS TO SORT OF JUST HAVE LINKS ALMOST LIKE A NEWSREADER. 
          LIKE WE HAVE SORT OF A LITTLE BIT OF THAT WHEN YOU CLICK ON MORE, BUT NOT EVERYTHING SHOWS UP. 
          UM, SURE. 
          WE COULD DO THAT. 
          I THINK ONE OF THE REASONS IT KIND OF POPS UP ON THE ANALYTICS IS AS TOP 10 HITS IS BECAUSE WE USE ALL OF OUR TOOLS AND DIRECT THEM TO THOSE ALERTS THAT WE CREATE. 
          RIGHT. 
          AND BECAUSE THEY, AT LEAST THE ONES THAT WE'VE HAD TEND TO BE CITYWIDE, WE, THE EYEBALLS GO RIGHT THERE. 
          YEAH. 
          IT IS DRIVING THOSE, THOSE CLICKS AND VIEWS UP. 
          BUT WE COULD CONSOLIDATE THAT INTO, INTO MORE, UM, UH, MAYBE INTO A CONSOLIDATED ALERT PAGE, UH, AND THEN HAD THAT LINK READILY AVAILABLE JUST LIKE OUR Q LINKS THAT WE HAVE FOR ELECTIONS AND COMP PLANS. 
          AND THAT COULD BE, THAT COULD BE POSTED ON YOUR PAGE. 
          WE CAN CERTAINLY DO THAT. 
          THEY KNOW WHERE TO GO EVERY TIME AND WE WOULD BRING IN OUR WARRANTS, CENTRAL CONTENT AND SOME OF THEIR OTHER CONTENT INTO THAT. 
          YEAH. 
          THAT'S GREAT. 
          THANK YOU. 
          UH, COUNSEL, ANYTHING ELSE ON THE WEBSITE? ALL RIGHT, NEXT IS MESSAGING. 
          DO YOU WANT ME TO START THIS ONE? UH, LET ME GIVE YOU AN OVERVIEW AND THEN, UM, KIND OF WHAT I'M SPIT BALLING ON, ON THIS ONE, BUT I DID WANT TO GIVE AN OVERVIEW JUST FOR SOCIAL MEDIA TO GIVE COUNSEL, UM, MAYBE A LITTLE BIT OF A MINDSET OF WHAT OUR SOCIAL MEDIA PRESENCE IS. 
          SO, UM, YOU CAN FIND THIS ON OUR WEBSITE AS WELL. 
          IT'S UNDER OUR, OUR, OUR MAIN SOCIAL MEDIA PAGE, BUT, UM, WE OPERATE IN FACEBOOK IS BY FAR OUR MOST POPULAR, MOST ENGAGED, UM, SOCIAL MEDIA PLATFORM AT THIS TIME, BUT WE HAVE A PRESENCE ON TWITTER, INSTAGRAM, UM, NEXT DOOR WE'VE BEEN USING A LOT MORE LATELY, ESPECIALLY WITH OUR WATER MESSAGING. 
          AND THEN, YOU KNOW, OUR LIBRARIES JUST KIND OF DIPPING ITS TOE IN THE WATER, INTO TECH TALK AS WELL TO TRY AND TO TRY AND CAPTURE SOME OTHER AUDIENCES. 
          BUT, UM, AS FAR AS OUR STAFF, WE'VE GOT, UH, IN THOSE, IN THE BLACK PRINT SEES THERE, YOU CAN SEE THE, THE NUMBER OF STAFF AND I MAY BE UNDERESTIMATING ON, ON THE FIRESIDE, BUT, UH, THE NUMBER OF STAFF THAT ENGAGED THESE PAGES ON A REGULAR BASIS, UM, AND THEN KIND OF THE FOLLOWING. 
          SO WHAT IS THE AUDIENCE THAT WE'RE REACHING EVERY TIME WE POST MESSAGES, UH, THROUGH THIS IS THROUGH FACEBOOK IN PARTICULAR, BUT, UM, BASICALLY THROUGH SOCIAL MEDIA, HOW THE DIFFERENT PAGES, UM, HOW CONTENT IS MANAGED, UH, FROM EACH INDIVIDUAL DEPARTMENT AND THEN SOME OF THE MESSAGING THAT WE'RE POSTING, YOU CAN SEE EXAMPLES THERE. 
          UM, POLICE HAS ALWAYS BEEN OUR, OUR BIGGEST FOLLOWING BASICALLY ON EVERY, EVERY SOCIAL MEDIA CHANNEL WE HAVE, POLICE HAS THE BIGGEST AUDIENCE. 
          UH, WE'VE BEEN ABLE TO DRIVE THE CITY PAGE BECAUSE WE DO LINCOLN SHARON KINDA COORDINATE MESSAGING FROM OUR CITY PAGE. 
          WE'VE BEEN ABLE TO TRIPLE THAT JUST SINCE, SINCE I'VE BEEN HERE SINCE WE'VE KIND OF BEEN MANAGING A LOT OF CONTENT FROM THE CITY PAGE, BUT FAR HAS ALWAYS BEEN HIGH IN. 
          AND I THINK MARK'S CONTINUES TO GROW WITH, UH, WITH, UH, WITH THOSE EVENTS. 
          AND WE'RE CONTINUALLY LINKING TO OUR CITY WEBSITE TO DRIVE TRAFFIC BACK TO, UH, BACK TO OUR MAIN CITY WEBSITE AS WELL. 
          UM, AGAIN, ALL OF OUR CITY EMPLOYEES HAVE, UH, WE DO ISSUE A COPY OF THIS POLICY AS PART OF ONBOARDING WITH OUR NEW CITY EMPLOYEES. 
          AND WE, ESPECIALLY, I KNOW RECENTLY WE'VE GONE OVER WITH SOME OF OUR, UH, STAFF, UM, AND WE CONTINUE TO GO OVER ON A REGULAR BASIS WITH THEM, UM, DIFFERENT PARTS OF OUR SOCIAL MEDIA POLICY, WHAT OUR GUIDELINES ARE, UM, HOW WE INTEND, UH, AS AN ORGANIZATION, AS A WHOLE, WHAT OUR INTENTS ARE WHEN WE USE SOCIAL MEDIA AND SHARE MESSAGES AND INFORMATION WITH THE PUBLIC. 
          UM, SO THAT IS STILL IT'S AND IT'S ACCESSIBLE FOR WEBSITE. 
          YOU CAN SEE, ANYONE CAN SEE WHAT ARE KIND OF THE GUIDELINES OUR EMPLOYEES FOLLOW. 
          AND THEN WE TRY TO STICK TO THAT INTERNALLY, UM, REAL QUICK OVERVIEW, BUT I DID WANT TO KIND OF GIVE COUNSEL THAT, AND THEN I OPEN IT UP. 
          IF, IF THERE WAS SOME CONVERSATION ABOUT PARTICULAR MESSAGING, IS THERE, UM, A THOUGHT PROCESS OR GUIDELINES TO GROW THE AUDIENCE? I KNOW YOU, THE INFORMATION ABOUT FACEBOOK USERS ARE LISTED HERE, BUT NONE OF THE OTHER SOCIAL MEDIA CHANNELS. 
          SO WHAT ARE THOSE NUMBERS FOR PEOPLE THAT ARE FOLLOWING OUR CONTENT ON TWITTER AND INSTAGRAM? AND IS 
          [02:35:01]
THERE AN EFFORT TO GROW? UH, WE ALWAYS WANT TO, I THINK IN EVERY CHANNEL WE WANT TO GROW OUR AUDIENCE. 
          I THINK, UM, WHAT, WE'VE, WHAT I'VE TRIED TO DO BECAUSE I'VE COME FROM OTHER ORGANIZATIONS THAT HAD EVERY SINGLE SOCIAL MEDIA THEY HAD, THEY HAD A PRESENCE ON EVERY SINGLE SOCIAL MEDIA CHANNEL AND IT DIMINISHED THE VALUE OF AN EFFORT OF MESSAGING BECAUSE WE FELT LIKE WE HAD TO MAINTAIN ALL OF THOSE DIFFERENT CHANNELS AND IT KILLED US, KILLED US. 
          UM, AND THAT'S NOT TO SAY FACEBOOK IS GOING TO LIVE FOREVER AND IT'S GOING TO BE OUR BEST CHANNEL FOREVER. 
          IT'S OUR STRONGEST. 
          NOW WE'RE GETTING THE MOST ENGAGEMENT FROM IT. 
          BUT YEAH, I THINK, UM, GROWING OUR AUDIENCE, BUT ALSO IDENTIFYING A PLATFORM THAT'S GOING TO GIVE US THE BEST BANG FOR OUR BUCK. 
          UM, WE THINK, UM, WE THINK TWITTER MAYBE, MAYBE FADING ON US AND WE'VE STILL GOT FOLLOWERS, BUT WE'RE NOT SEEING A LOT OF ENGAGEMENT RIGHT NOW. 
          THAT IS A, THAT'S A, THAT'S A MEDIA CHANNEL FOR US. 
          IT'S HOW WE GET HEADLINES TO MEDIA AND HOW WE GET MEDIA TO ENGAGE US EVEN MORE SO THAN JUST ISSUING STANDARD PRESS RELEASES. 
          UM, IT'S MEDIA FOLLOW THAT VERY, VERY WELL. 
          UH, INSTAGRAM, WE DO GET THE CASUAL, UH, SOCIAL MEDIA FOLLOWER FOLKS THAT DON'T FOLLOW OUR NEWS, BUT THEY LIKE THE PICTURES. 
          SO THEY'LL FOLLOW A LOT OF OUR PROGRAMMING. 
          WE'LL GET A LOT OF SPECIAL EVENT INTERACTION THAT WAY PARKS HAS SEEN SUCCESS AND OUR LITTLE LIBRARY HAS TWO ON INSTAGRAM, SO IT'S JUST A MATTER OF THE AUDIENCE. 
          UM, AND THEN REALLY ONCE WE DO PICK A PLATFORM STICKING TO IT AND BEING CONSISTENT AND HAVING A GOOD, HEALTHY VOLUME INVESTING IN THAT, YOU KNOW, NOT SPAMMING, UM, THAT'S, AND THAT'S JUST A PERSONAL THING FOR ME. 
          I DON'T, I DON'T WANT TO HAVE 50 MESSAGES EVERY DAY THAT IT'S JUST LIKE HAVING TOO MANY CHANNELS. 
          WELL, THAT'S GOOD TO UNDERSTAND THAT WE ARE ATTRACTING A DIFFERENT AUDIENCE, BUT EACH ONE OF THESE, BECAUSE WHEN I THINK ABOUT CONSERVATION AND GETTING YOUNGER PEOPLE ON BOARD WITH THAT, WE TALKED ABOUT GOING INTO THE SCHOOLS AT ONE POINT THEY'RE NOT BIG. 
          SO WHILE WE MIGHT HAVE A BIG AUDIENCE THERE, ARE WE REALLY REACHING THE PEOPLE THAT WE'RE INTENDING TO REACH, UM, APART GROWING OUR AUDIENCE BY NOT REACHING THOSE YOUNGER USERS, BECAUSE THEY'RE NOT ON FACEBOOK. 
          SURE. 
          AND, UM, ONE, ONE THAT WE'VE, THAT I'VE UTILIZED IN THE PAST, WHICH MAY BE BENEFICIAL TO US, IT'S JUST A MATTER OF COMMITTING IT NOW IS SNAPCHAT. 
          SO WE DID, WE'VE DONE, UH, I HAVE EXPERIENCED IN DOING THE GEO-TAGGING AND SNAPCHAT VIDEOS TO COMO. 
          WE DID IT TO PROMOTE PARKS EVENTS, BUT WE COULD CERTAINLY DO SOMETHING ALONG THOSE LINES, EITHER ON TIK TOK OR SNAPCHAT TO PROMOTE CONSERVATION AND GETTING THOSE VIDEOS LINED UP TO DO THAT, UM, WITH THE TARGET OF HITTING A YOUNGER AUDIENCE, I THINK WE NEED DAN AND HIS CATCHPHRASES ON, OH, THAT WOULD BE A RIOT . 
          SO I REMEMBER, UH, WHEN I WAS NEW TO COUNSEL AND, AND WE SAT DOWN AND YOU SHOWED ME WHAT YOU DID WHEN YOU WERE PIO. 
          UM, ONE OF THE THINGS WE WENT OVER WAS THE SOCIAL MEDIA, AND YOU SHOWED ME HOW WE HAD ALL THESE ACCOUNTS AND ALL THOSE CHANNELS. 
          AND AT THAT TIME YOU HAD SAID THAT BASICALLY THEY WOULD LOAD UP POSTS AND YOU WOULD APPROVE, UM, IS THAT HAPPENING NOW? BECAUSE IT FEELS LIKE SOME OF THE PAGES ARE NOT CONSISTENT WITH OUR PAGE. 
          CAN YOU TALK A LITTLE BIT MORE ABOUT THAT? SO LET ME TELL YOU HOW WE, UM, AND I'M GOING TO SAY MONITOR RATHER THAN IMPROVE BECAUSE A LOT OF THESE POSTS AND CONTENT HAPPEN IN REAL TIME. 
          SO CREATING A FORM AND CREATING A FORMAL PROCESS FOR, I GUESS, APPROVING THESE MESSAGES PRIOR TO THEM GOING OUT HAS NOT WORKED IN PRACTICE. 
          IN FACT, IT'S PREVENTED US FROM ACTUALLY MESSAGING BECAUSE WE RELY ON REAL TIME, UM, INFORMATION. 
          WE REWIND REAL TIME UPDATES, AND I THINK OUR AUDIENCES DO TOO. 
          UM, AND IT, IT WAS DIFFICULT TO CREATE A FORMAL PROCESS TO ESTABLISH THAT. 
          AND, AND I REALIZE YOU'VE, AND WE'VE PROVIDED SOME INFORMATION IN, IN COUNCIL BINDER, WHICH MAYOR I THINK YOU PROVIDED TO US, UM, THAT WERE OUR TIMES THAT'S KIND OF THE GIVE AND TAKE. 
          THE TIP I GIVE IS THERE'S GOING TO BE SOME INCONSISTENCIES. 
          UM, BUT WHEN WE GET, UH, WE GET A GOOD VOLUME OF INFORMATION. 
          NOW WHAT WE DID WITH TY AND I ARE TRYING TO DO BEHIND THE SCENES IS WE'RE MONITORING THESE THINGS. 
          SO IF THERE'S OPPORTUNITIES FOR US TO SHARE AND CROSS MARKET WITH OUR AUDIENCES WOULD DO THAT. 
          UM, AND WE ALSO, IT'S ALSO AN OPPORTUNITY FOR US TO SORT OF EDIT AND CHECK AND SAY, UM, YOU KNOW, IF ALL YOUR PICTURES ARE SIDEWAYS, LET'S GET THEM STRAIGHTENED OUT AND REPOST. 
          IF, UM, IF YOU'RE NOT ACTIVELY LINKING TO THE, AT LEANDER POLICE DEPARTMENT, FACEBOOK PAGE ACTIVELY LINKED TO IT BECAUSE THAT'S GOING TO DRIVE UP ENGAGEMENT. 
          SO THOSE KINDS OF THINGS ARE SORT OF US COMING. 
          AND I WOULDN'T SAY AUDIT, BUT THAT'S COMING AFTER THE FACTOR OF VIEWING AND GIVING GUIDANCE TO THE FOLKS THAT ARE, THAT ARE SORT OF IN THE MIDDLE OF THIS AND POSTING THIS CONTENT IN REAL TIME. 
          SO ON HERE, YOU'VE GOT THE NUMBER OF PAGE AUTHORS 
          [02:40:01]
WHO ARE THE TWO AUTHORS ON THE CITY PAGE, WHO ARE THE TWO AUTHORS ON FIRE, NOT ON THE PRIOR PAGE, THAT'S JOE, BOB. 
          YUP. 
          AND THEN POLICE IS 15, WHICH IS GREAT. 
          BUT DO WE HAVE ANY SORT OF ONBOARDING OTHER THAN, YOU KNOW, THE BASIC POLICY OF, YOU KNOW, DON'T POST ANYTHING CRAZY? LIKE WE SAY, WE TEACH, THIS IS THE MESSAGING. 
          BECAUSE LIKE, TO ME, I THINK LIKE THE POLICE, THEIR JOB IS TO GO BE POLICE AND TO JUST SEND A MESSAGE TO YOU AND TY AND SAY, ALL RIGHT, THIS IS, THIS IS WHAT'S GOING ON. 
          YOU GUYS FINESSE THE WORDS CAUSE WE HAVE THINGS TO DO. 
          THAT'S WHAT I ASSUMED WAS HAPPENING. 
          OKAY, WELL, SO, UM, AND I'M ALSO AN ADMIN ON THE POLICE PAGE, BUT WHEN, UM, AND I'M GOING TO USE SERGEANT'S ROLE AS AN EXAMPLE, UM, WHEN HE'S OUT TROUBLESHOOTING, UH, A CRASH OR A TRAFFIC PROVIDING A TRAFFIC UPDATE, WE'VE GOT A GOOD STAPLE LIBRARY OF, UH, THE TEMPLATE GRAPHICS THAT WE'VE SORT OF HANDED OFF TO OUR, OUR POLICE STAFF THAT ARE IN THE FIELD AND POSTING THIS INFORMATION AND SAY, LOOK, YOU'VE GOT A TRAFFIC ISSUE. 
          YOU USE THESE GRAPHICS WHEN YOU'VE GOT THIS ISSUE, USE THAT INFORMATION. 
          HERE'S, HERE'S THE BODY OF WHAT THAT INFORMATION, HERE'S THE INFORMATION YOU'D INCLUDE, RIGHT? THE HEADLINE, THE MOST IMPORTANT FACTS, WHAT YOU NEED PEOPLE TO DO TO TAKE ACTION. 
          AND GENERALLY THEY'VE BEEN PRETTY GOOD AT FOLLOWING THAT. 
          IT'S WHEN WE GET INTO THE, NOW WE NEED TO PROVIDE REGULAR UPDATES THROUGH THESE POSTS BECAUSE THE INFORMATION IS CHANGING WHERE THE ENVIRONMENT IS CHANGING. 
          WHAT DOES THAT LOOK LIKE? AND WE HAVE TO, IT'S IMPORTANT FOR US TO MAINTAIN THAT ENVIRONMENT THAT WE'VE NOW INTRODUCED PEOPLE TO WITHIN A POST UPDATE HERE UPDATE. 
          ONE THING WE FOUND THAT WASN'T EFFECTIVE WAS AN ALBUM USE LIBERTY TENNIS. 
          AS AN EXAMPLE, WE HAD PASSED LIBERTY FAST, KNOCK ON WOOD. 
          THIS ONE WAS GREAT. 
          BUT WHEN WE HAD PAST EVENTS AND THINGS WERE CHANGING, SORT OF IN THE MOMENT WE WERE DOING NEW POSTS WITH NEW INFORMATION, BUT IT WAS MISSING PEOPLE, PARTICULARLY ON FACEBOOK. 
          WE GOT MORE TRACTION THAN WE GOT BETTER RESPONSE, UPDATING THE SAME POSTS AND ACTUALLY HAD A BETTER, UM, BETTER RESPONSE FROM THE CITIZENS IN SEEING THOSE SAME POSTS BECAUSE THEY WEREN'T FOLLOWING A NEW FEEDS. 
          AND FACEBOOK WAS SORT OF FLIPPING THE INFORMATION. 
          THEY WERE SEEING THE OLD INFORMATION CAUSE IT HAD MORE EYEBALLS ON IT. 
          AND IT WAS, IT WAS UP LONGER ON PEOPLE'S NEWSFEEDS. 
          SO WE FOUND THAT UPDATING THOSE POSTS RATHER THAN POSTING NEW INFORMATION ACTUALLY WORKED BETTER. 
          SO IT'S KIND OF SOMETHING WE FOLLOWED WHEN WE HAVE CHANGES TO INFORMATION RATHER THAN TRY AND INITIATE SOME NEW CONTENT WE'RE UPDATING PREVIOUS CONTENT. 
          THAT'S THAT WHAT OUR NEIGHBOR CITIES ARE DOING NOW, HAVING THE POLICE LIKE POSTING THE TRAFFIC STUFF FROM LIKE, I FEEL LIKE Y'ALL ARE ALREADY STRETCHED. 
          IS THAT COMMON FOR PD TO BE DOING THE POSTS AND NOT JUST CALLING IT PIO? BECAUSE I FEEL LIKE, LIKE I ASKED WITH THE JOB DESCRIPTIONS AND THE VERY FIRST ESSENTIAL DUTY OF THE PLAYER WAS COORDINATE WITH ALL CITY DEPARTMENTS TO WRITE DESIGN, TO DISTRIBUTE NEWS RELEASES, WEBSITE, CONTENT, CABLE, CHANNEL NOTICES, NEWSLETTERS, ADVERTISEMENTS, AND OTHER FORMS OF COMMUNICATION. 
          AND I JUST FEEL LIKE THAT'S KIND OF WHERE IT SHOULD COORDINATE SO THAT IT'S ALL ON THE SAME PAGE AND POLICE CAN GO OFF AND DO THEIR JOB AND PUBLIC WORKS CAN GO UP AND DO THEIR JOB. 
          AND WE HAVE THIS ONE COMMUNICATION PERSON THAT IS AT LEAST A PART OF ALL THE PAGES. 
          WELL, THE, THE, THE QUESTION I HAD MIKE WAS THIS, I KNOW OUR LARGER PEERS LIKE ROUND ROCK AND GEORGETOWN WE'LL LOOK AT THE STAFFING BECAUSE THAT'S PART OF THE PIECE TOO. 
          BUT DO THEY, I WOULD THINK AT SOME POINT THERE'S GOT TO BE SOME OF OUR PEERS, THE BIGGER ONES THAT WOULD ALMOST HAVE LIKE A 24 HOUR CLEARINGHOUSE TYPE CHECK PERSON THAT'S ALWAYS ON. 
          AND COULD THAT Y'ALL ARE ALWAYS ON 24, BUT HOW WOULD YOU STAFF THAT? I MEAN, YOU'D HAVE TO STAFF IT WITH LIKE THREE EIGHTS, EVEN IF IT'S A PIO TYPE FUNCTION UNDER THE OFFICE OF TO MONITOR THOSE TYPES OF THINGS. 
          BECAUSE WHEN HE GETS HIS CALLS, IT'S IN THE DARK AT NIGHT, USUALLY THE ONES THAT ARE REALLY WHERE THE CITIZENS HERE, YOU HEAR GUNFIRE, YOU HEAR SIRENS AND THEN, OKAY, THEY WANT INFORMATION. 
          I REALIZED THAT UNTIL WHILE YOU'RE IN THE INCIDENT, YOU REALLY CAN'T GET GREAT INFORMATION OTHER THAN SHOTS FIRED IN THIS AREA. 
          EVERYBODY STAY IN YOUR HOMES AND THAT'S ALL YOU CAN DO UNTIL YOU REALLY RUN IT TO GROUND. 
          SO WE'RE, WE'RE KIND OF TALKING ABOUT TWO TYPES OF INFORMATION. 
          THERE'S WHAT I CALL EVERGREEN INFORMATION, THINGS THAT WE COULD POST AT ANY TIME, UM, THAT WOULD SOLICIT POSITIVE ENGAGEMENT THAT WOULD INFORM PEOPLE IF SOMETHING GOING ON, BUT IT'S NOT TIME CRITICAL THE TIME CRITICAL. 
          UH, EVEN IF IT'S NOT AN EMERGENCY OR IF IT'S, IF IT'S A TRAFFIC DETOUR OR SOMETHING THAT'S HAPPENING BECAUSE OF SOME ACCIDENT OR, YOU KNOW, ACTIVE SHOOTER, OR IF IT'S WE NEED, WE NEED THE PUBLIC TO HELP IDENTIFY A SUSPICIOUS PERSONS, YOU KNOW, THOSE THOSE MINUTES AND GETTING THAT INFORMATION OUT MATTER. 
          [02:45:01]
AND, UH, WITH 15 POLICE CAPABLE OR AT LEAST ACCESSIBLE FROM, FROM THEIR PAGE IN ADDITION TO PIO, BECAUSE I HAVE ACCESS TO THAT PAGE. 
          BUT IF I, IF THEY MISS ME, IF I CAN'T ANSWER THE CALL BECAUSE I'M IN A MEETING OR SOMETHING, THOSE MINUTES DO MATTER. 
          UM, AND THE TAKE IS WE HAVE TO MAYBE GO UP AND UPDATE INFORMATION OR MAYBE REWORD IT BECAUSE IT'S NOT, YOU KNOW, POLISHED AND PERFECT, BUT WE'RE GETTING THAT INFORMATION OUT IN A, WHAT I CONSIDER A TIMELY MANNER. 
          AND THAT'S, THAT'S KIND OF HOW WE'RE PRIORITIZING THAT EVEN IF IT'S NOT POLISHED AND PERFECT. 
          AND WITH THAT, I DO THINK THERE'S A DIFFERENCE IN THAT COMMUNICATIONS IS THE ONES THAT CAN BE, CAN GO THROUGH A PROCESS VERSUS THE UP-TO-DATE. 
          RIGHT. 
          I THINK ALSO WE NEED TO HAVE A COMMUNICATIONS PERSON THAT'S AVAILABLE TO MONITOR THOSE THINGS. 
          SO LIKE WHEN WE LOOK AT THE INCIDENTS AT RALPH'S THIS YEAR AND YOU'VE GOT PEOPLE FREAKING OUT IN THE COMMENTS, UM, WE NEED TO BE ABLE TO STEP IN AND SAY, HEY, HERE'S, WHAT'S GOING ON. 
          EVERYTHING'S FINE. 
          IF NOT EVACUATED, DON'T WORRY ABOUT IT THAT FINE. 
          UM, AND WE NEED TO BE ABLE TO HAVE COMMUNICATION WITH THE SCHOOL DISTRICT AND MAKE SURE THAT OUR MESSAGING IS THE SAME AS THEIRS. 
          AND I'M ASSUMING PD IS TOO BUSY TO MONITOR THE COMMENTS BECAUSE THEY'RE LOOKING AT A BUMPER, YOU KNOW, UM, IS OUR PIO, SO HE'S NOT ON FIRE BECAUSE HE, ON ONE OF THE 15 THAT'S ON POLICE, UH, YEAH, TY, YOU SHOULD HAVE ACCESS TO THAT IN ADDITION TO OUR CITY PAGE. 
          BUT, BUT AGAIN, WE'RE MONITORING THOSE, THOSE PAGE CONTENTS TOO. 
          UM, AND YOU KNOW, RIGHT NOW, WITHOUT JUMPING IN AND ACTUALLY OFFERING IT HIMSELF AND MYSELF, WE'RE COMMUNICATING WITH, UH, THE LIEUTENANT GROUP, RIGHT FROM TIME TO TIME, DEPENDING ON THE SITUATION, THEY WILL TRANSITION TO PO ROLES FROM WITHIN THE DEPARTMENT, THEIR FIRST CALL, IF NOT SECOND CALL IS TO ONE OF US TO TIRE ME TO TALK ABOUT MESSAGING. 
          SO WE'RE DOING THAT EVEN THOUGH WE'RE NOT OFFERING THAT, MAYBE TYPING THAT IN AND DROPPING INTO IMAGERY, WE'RE WORKING WITH THEM. 
          UH, TYPICALLY IT'S PROBABLY IN MAYBE THE SECOND, FIRST OR SECOND UPDATE TO AN INCIDENT. 
          UM, IF THAT INSURANCE INFORMATION IS POSTED THERE, WEREN'T HELPING THEM FURTHER THAT ALONG AND ACTUALLY ENGAGE MEDIA. 
          NOW WHO'S PROBABLY PICKED UP ON SOME OF THAT INFORMATION LIKE THEY DID WITH ROSS. 
          PERFECT. 
          YEAH. 
          PERFECT. 
          DO WE HAVE A POLICY ABOUT WHEN THE PIO IS ENGAGED VERSUS WHEN IT'S JUST POSTDROME THING? UM, A LOT OF IT'S BASED ON WHAT A PD FEELS LIKE THEY CAN HANDLE AT THE TIME. 
          SO, UM, AND THAT'S BEEN PROTOCOL AND THEY THEY'VE, WE'VE HAD A GREAT RELATIONSHIP JUST IN THE PAST YEAR. 
          UH, WHEN MEDIA IS CONTACTING PD DIRECTLY, THEY'RE REACHING OUT TO US AND SAYING, HEY, CAN YOU TROUBLESHOOT? UM, SO WE'LL PICK THAT UP FOR, IF THEY SAY, HEY, THIS IS FALL INCIDENT, HERE'S WHAT'S HAPPENING. 
          WE GOT THIS. 
          THEN WE LET THEM RUN WITH THIS. 
          THE MEDIA CAN GET THAT INFORMATION FASTER. 
          UM, IT'S WHEN THE SITUATION GETS PROLONGED OR IT'S COMPLEX. 
          UM, AND, UM, MAYBE NOT THE PD LEVEL, WHETHER YOU'RE THINKING ABOUT WORLD WATER NOTICE, THAT'S WHEN WE'RE, WE'RE ENGAGING MULTIPLE STAFF NOW AND GETTING REALLY TRYING TO CORNER OUR MESSAGING TO GET THE PUBLIC, TO REACT CERTAIN WAY, OR WE'RE TRYING TO TELL TWO DIFFERENT NEIGHBORHOODS TO DO TWO DIFFERENT THINGS. 
          THEN WE'RE ABSOLUTELY ENGAGED. 
          THE WE'RE WORKING WITH A TEAM OF DEPARTMENT HEADS TO FIGURE OUT WHAT THAT MESSAGING SHOULD BE. 
          I'M NOT TRYING TO PICK ON 15 IS A LOT TO BE IN THE KITCHEN. 
          AND, UM, I JUST WANT TO MAKE SURE THAT WE ARE UTILIZING OUR EXPERTS AND FREEING UP YOUR GUYS AND MAKING SURE THAT WE HAVE CONSISTENT MESSAGING SO THAT THE PUBLIC TRUST, WHAT WE'RE PUTTING OUT ON ALL OF OUR TEAMS. AND, AND TO BE FAIR TOO, I THINK, UM, THAT MIGHT BE MISLEADING SHOWING 15 BECAUSE IT'S NOT LIKE ALL 15 OF THOSE, UH, JUST IN CASE THOSE OFFICERS ARE JUMPING IN AND POSTING CONTENT, BUT THEY COULD, IF THEY NEEDED TO, DEPENDING ON THE TIME OF DAY, DEPENDING ON THE INCIDENT, RIGHT? ANY ONE OF THEM COULD DO THAT. 
          AND WE'VE, WE'VE HAD, I THINK MAYBE ONCE A YEAR HAS KIND OF BEEN OUR ROUTINE NOW WE'RE, WE'RE, WE'RE GETTING ALL THOSE AUTHORS IN A ROOM MYSELF AND NOW TY, HE HASN'T DONE IT YET, WHERE WE GO TALK TO AND, AND LAWANA HELPS COORDINATE THIS. 
          WE GO TALK TO THEM AND GO OVER THE POLICY AGAIN. 
          AND WE TALKED TO THEM ABOUT ISSUES THAT THEY'VE SEEN, UH, ON SOCIAL MEDIA, ANY CHALLENGES THAT WE MIGHT BE ABLE TO ADDRESS AT THE PIO LEVEL. 
          WE'VE BEEN DOING THAT AS STRICTLY WITH PD, BECAUSE THEY HAVE SUCH A LARGE PRESENCE, BUT WITH, WITH THE WAY THEIR SHIFTS WORKED WITH 12 HOUR SHIFTS WITH THREE TWELVES. 
          RIGHT. 
          SO YOU DON'T ONLY HAVE AT ANY MOMENT, MAYBE, MAYBE DEPENDING ON SCHEDULING TWO OR THREE, THAT WOULD HAVE, THAT WOULD BE TYPICALLY ACCESSING. 
          IT WOULD BE ON THAT SHIFT. 
          THAT'D BE CORRECT. 
          OR, I MEAN, OUT OF THE 15, I BET. 
          SO, YEAH, 15. 
          I WISH I KNEW WHO THOSE 15 PEOPLE WERE. 
          CAUSE I DON'T THINK WE HAVE 15 TECHNICALLY. 
          YEAH. 
          UH, WHAT WE TRY TO DO TO MAKE IT EASIER. 
          AS, YOU KNOW, EACH DIVISION'S KINDA GOT A PERSON IN THERE TO DO THEIR PART, YOU KNOW, WHEN HELEN WAS HERE, HOW LONG DID A LOT OF THE CUNY SERVICE PART, ANIMAL SERVICES KIND OF RUNS THEIR THINGS. 
          UM, AND, UH, AND SO ON. 
          SO WHEN WE DO HAVE 
          [02:50:01]
CRITICAL INCIDENCES, LIKE EVEN, UH, WHAT'S AN IT PART AND WHAT HANDLES SWAT STUFF, A LOT OF IT'S DONE FROM HOME OR DONE FROM A LAPTOP, UM, OR, UH, FROM THE HOUSE. 
          UM, CAUSE WE DON'T HAVE ALWAYS, PEOPLE WOULD KIND OF DO THAT, BUT IT WAS FASTER FOR US TO BE ABLE TO LET PEOPLE IN THOSE AREAS, GET THE INFORMATION OUT, ESPECIALLY LIKE RYAN HE'S KINDA RUNS HIS OWN THINGS AND TRAFFIC BECAUSE HE'S RIGHT THERE ON SCENE INSTEAD OF TRYING TO RELAY IT IN A LARGER SCALE INCIDENT. 
          AND I KNOW CHIEF'S UNDERSTANDS THIS TWOS AND WHEN WE HAD LIKE AN, UH, INCIDENT COMMAND POST SET UP AND ALL THESE KIND OF RESOURCES WOULD COME IN, IT'D BE A LITTLE BIT DIFFERENT UNTIL THOSE WERE ESTABLISHED. 
          SOME OF THOSE THINGS ARE JUST KIND OF ON THE FLY AND THEY'RE JUST TRYING TO GET, GET THAT INFORMATION OUT AS QUICKLY AS POSSIBLE, BECAUSE WE KNOW PEOPLE LOOK AT IT. 
          I MEAN, TWITTER, WE HAVE ALMOST 12,000 PEOPLE THAT FOLLOW THAT. 
          WE KNOW THAT PEOPLE GO TO THAT FIRST AND WE'RE TRYING TO FIND INFORMATION. 
          AND I THINK SOMETIMES TRYING TO GET SOME INFORMATION OUT AS QUICKLY AS POSSIBLE, BECAUSE WE WANT TO HELP THE PUBLIC. 
          SOMETIMES IT'S BURNED US BECAUSE THEN WE'VE HAD LIKE THE SCHOOL OR SOMEBODY COME BACK AND SAY, WELL, NOW WE'RE DOING THIS. 
          AND WE'RE JUST LIKE, OH GREAT. 
          WE CAN GO BACK AND TRY TO TRY TO FIX THOSE THINGS. 
          SO, BUT, UH, WE DO HAVE MIKE ON SPEED DIAL, UH, BELIEVE ME, WE HAVE A, AS SOON AS SOMETHING HAPPENS THAT I FEEL, OR EVEN ANYBODY IN THE DEPARTMENT FEELS MAYBE A NEWSWORTHY SITUATION OR AN INCIDENT, THE FIRST THING WE'RE DOING IS REACHING OUT TO HIM AND, UH, TO LET HIM KNOW, HEY, THIS, YOU MAY HEAR ABOUT THIS BECAUSE EVEN WITH OUR OFFICER INVOLVED SHOOTING, COMMUNICATING ON HOW DO WE POST THIS MESSAGE BECAUSE I'M FIXING TO GET HAMMERED BY MEDIA. 
          AND I NEEDED HIS GUIDANCE ON THAT, WHICH HE WAS THERE TO BE ABLE TO HELP US KIND OF WALK THROUGH THAT PROCESS, GET MESSAGING OUT AS QUICKLY AS WE COULD. 
          BUT DEFINITELY I THINK IT ALWAYS COULD BE BETTER FOR SURE. 
          AND I THINK, I THINK THE INTENT, LIKE WHEN I SAW THE PICTURES WERE SIDEWAYS, I DIDN'T EVEN NOTICE THAT ONE, BUT THEY WERE AT THE CONVENIENCE STORE TRYING TO TAKE THE PICTURES AND GET THAT OUT BECAUSE IT WAS A HIT AND RUN AND THEY WERE TRYING TO GET THIS INFORMATION OUT QUICKLY BECAUSE TIME WAS OF THE ESSENCE. 
          BUT, UM, YEAH, THAT'S KIND OF HAPPENED. 
          YEAH. 
          I PUT THE POLICIES IN PLACE IN THE WORKFLOW. 
          SO, UM, CAN WE CHECK AND MAKE SURE THAT OUR PIO IS ON EVERY SOCIAL ACCOUNT IN THE CITY? OH, OF COURSE. 
          AND HE ACTUALLY DOES A GREAT JOB MONITORING THESE PAGES FOR CONTENT. 
          AND YOU KNOW, I'VE BEEN ON PDS SINCE I'VE BEEN HERE. 
          I'VE MAYBE AUTHORED MYSELF A HANDFUL OF TIMES BECAUSE IN MOST CASES IT'S A PHONE CALL AND I'M WORKING THROUGH THAT OVER THE PHONE WITH THEM AS THEY'RE POSTING THE INFORMATION, BECAUSE THEN THEY, THEY MAY BE WALKING AWAY AND TAKING OVER THE REINS OF RESPONDING TO THE COMMENTS THAT FOLLOW. 
          SO THAT'S, THAT IS TENDED TO BE OUR WORKFLOW. 
          AND I'LL GIVE YOU AN EXAMPLE OF OUR CITY WEBSITE. 
          SO WE HAVE 30 PLUS TECHNICAL WEB AUTHORS STAFF THAT HAVE ACCESS TO AUTHOR CONTENT ON OUR WEBSITE. 
          I'D PROBABLY TELL YOU IT'S LESS THAN 10 THAT ARE ACTIVELY ENGAGING AND UPDATING AND MODIFYING AND REWORKING CONTENT ON OUR SITE ON A DAILY BASIS. 
          SO IN TERMS OF THIS IS A, MAYBE A LIST OF WHO'S ON IT, BUT AS FAR AS WHO'S ACTUALLY USING IT ON A REGULAR BASIS, IT'S GOING TO BE THAT NUMBER IS MUCH LOWER. 
          SO WE DO HAVE A WORKFLOW WITH EACH DEPARTMENT, CERTAINLY, UH, TY AND I ARE WORKING CLOSELY WITH PARKS ALL THE TIME. 
          AND I KNOW WE'RE TALKING TO FIRE AND WE'RE ALL SHARING EACH OTHER'S CONTENT TOO. 
          SO THERE'S A PRETTY GOOD WORKFLOW. 
          UM, BUT YOU KNOW, WHEN, WHEN WE PRIORITIZE TIME OVER, OVER POLISH, WE'RE GOING TO SEE SOME OF THAT SOMETIMES. 
          IS THERE A REASON WE WEREN'T ON HIS FIRE? THE ONLY ONE WE AREN'T A PERSON IS FIRED. 
          THE ONLY ONE YOU ENTIRE NON-CON, UH, YEAH. 
          AT THIS TIME, AT THIS TIME, IS THERE A SPECIFIC REASON OR YOU JUST, WE HAVEN'T GOTTEN TO, UM, WELL, WE HAVEN'T REALLY, I MEAN, THE CONTENT OF THE FIRES POSTED DAVE, JOE, BOB'S DONE A GREAT JOB, KIND OF BEING CONSISTENT WITH THAT. 
          UM, WE HAVEN'T FELT LIKE WE NEEDED TO JUMP IN AND AUTHOR ANYTHING OR MAKE ANY CHANGES. 
          UM, SOME OF THE OTHER ONES JUST BEING ON, ON POLICE PARKS AND LIBRARY, THOSE ARE ONES WHERE WE'VE HAD TO JUMP IN AND, AND AUTHOR CONTENT AND THEN DO SOME REAL TIME ADJUSTMENTS HAVEN'T HAD THAT NEED IN FIRE. 
          THEY'VE ALWAYS BEEN PRETTY CONSISTENT. 
          UM, AND THERE'S NO REASON KNOW OFFICE COULDN'T HAVE AN ADMIN PRESENCE. 
          THAT'S REALLY NOT AN ISSUE. 
          IT'S JUST NOT SINCE WE'VE DONE TO ME. 
          I DON'T THINK IT'S SO MUCH AN ISSUE OF WHETHER OR NOT YOU HAVE TO JUMP IN, LIKE IF MESSAGING IS THE JOB, LIKE THEY SHOULD BE INVOLVED IN THE MESSAGING AND WHAT IF THERE IS AN EMERGENCY WITH FIRE AND NEITHER OF THOSE TWO PEOPLE IS AVAILABLE. 
          UM, IF HEAVEN FORBID WE HAD A BASTROP STOP FIRE, RIGHT? WE NEED SOMEBODY WHO HAS ACCESS. 
          AND EACH DEPARTMENT TO INTERNALLY HAS, HAS THEIR WORKFLOW AMONG THEIR STAFF GROUPS. 
          RIGHT. 
          UM, CERTAINLY ALL AND WORKING WITH ALL THE ASSISTANT CHIEFS AND LIEUTENANTS AND FIRE, UM, YOU KNOW, EVEN THOUGH THOSE MESSAGES ARE BEING FOLLOWED THROUGH THOSE TWO AUTHORS FROM SOCIAL MEDIA, UM, WE HAVE PROTOCOLS TO BE ABLE TO ACCESS THOSE PAGES, EVEN IF YOU DON'T HAVE ADMIN PRESENCE TODAY. 
          BUT, UM, CERTAINLY WE CAN, UH, WE CAN LOOK AT MAYBE STREAMLINING THAT A LITTLE BIT. 
          I THINK FIGURING OUT OUR WORKFLOWS, ESPECIALLY IN THOSE TIME CRITICAL MOMENTS IS GOING TO BE GOING TO BE IMPORTANT. 
          UM, I THINK YOU ALSO DID A GOOD JOB ILLUSTRATING HOW 
          [02:55:01]
EACH OF THESE ACCOUNTS HAS AUDIENCES, WHETHER IT'S BY DEPARTMENT OR BY CHANNEL. 
          I KNOW FOR A WHILE WE'VE TALKED ABOUT CEDAR PARK DOES ONE, UH, GEORGETOWN DOES ONE ROUND OR DOES ONE, IT LOOKS LIKE IT'S BECOMING THE STANDARD. 
          IS THAT STILL ON THE TABLE? THAT MIGHT BE A GOOD WAY TO INTEGRATE ALL OF THESE DIFFERENT FOLLOWERS INTO ONE PLACE TO SEE THE CONTENT FROM EVERYBODY ELSE. 
          SURE. 
          AND THAT'S, UM, THAT COULD BE A NATIVE FUNCTION OF, UH, OUR WEBSITE, SOMETHING THAT COMES, THAT GETS KIND OF PUSHED THROUGH OUR WEBSITE CONTENT, UM, MAILCHIMP, RIGHT? SO THE ESTABLISHING THE SIGNUP PLATFORM AS A, AS A CORE COMPONENT OF OUR SITE, INTEGRATING THAT INTO OUR WEBSITE AS SORT OF A SIGNUP FORM RIGHT NOW, WE WOULD BE DOING THAT MAYO AND THEN PUSHING THEM OUT TO THE MAILCHIMP BRANDED PAGES AND THE MAILCHIMP DOMAIN OR THE, THE CONSTANT CONTACT DOMAIN, WHICH ACTUALLY PARKS UTILIZES RIGHT NOW TO SOME EXTENT. 
          SO BRINGING THAT IN AND GIVING THAT THE BRAND OF OUR CITY WEBSITE, I THINK WOULD DRIVE A LITTLE BIT MORE TRAFFIC TO, TO AN EMAIL NEWSLETTER FOR US. 
          SO WHEN WE HAVE THE CONVERSATION IN THE SEPTEMBER, OCTOBER ISSUE ON THE WEBSITE FOR ME TO EXPECT , UH, YOU, YOU CAN ALREADY JUST SAY, THAT'S, THAT'S GOING TO BE PART OF OUR PLAN. 
          YEAH, YEAH. 
          COUNSELOR, WAS THERE ANYTHING ELSE ON OUR SOCIAL MESSAGING? ALL RIGHT. 
          ANYTHING ELSE ON SOCIAL MESSAGING ON TO CUSTOMER SERVICE? SO BACK IN DECEMBER, WE, UH, PROVIDED, UH, COUNSEL AND WE SHARED WITH, WITH OUR DIRECTOR GROUP, UH, KIND OF A CUSTOMER SERVICE POLICY AND AN IMPLEMENTATION STRATEGY, KIND OF COVERING THAT, OUR APPROACH TO CUSTOMER SERVICE AS AN ORGANIZATION, KNOWING THAT, UH, PRETTY MUCH AT EVERY DEPARTMENT LEVEL, WE HAVE FRONTLINE STAFF, BUT, BUT EVEN, YOU KNOW, I WOULD SAY EVERY LEVEL OF STAFF IS ENGAGING THE PUBLIC IN ONE WAY OR ANOTHER WITHIN OUR ORGANIZATION. 
          UM, EVEN OUR, SOME OF WHAT WE WOULD CONSIDER OUR INTERNAL FACING, UM, STAFFS AND DEPARTMENTS, AND THEY'RE ENGAGING OUR PARTNERS, STAKEHOLDERS, THEY'RE ENGAGING SCHOOL DISTRICTS AND OTHER GOVERNMENT AGENCIES. 
          SO, UH, HOW WE TREAT CUSTOMER SERVICE IS GOING TO BE REALLY ACROSS THE BOARD AT EVERY STAFF LEVEL. 
          UM, SO JUST A QUICK OVERVIEW, SOME OF OUR, SOME OF OUR CORE MESSAGES FROM THE POLICY, UM, YOU KNOW, PEOPLE WILL CALL US WITH QUESTIONS. 
          CONCERNS ARE NOT INTERRUPTIONS. 
          THEY ARE OUR WORK. 
          AND EVERYONE AT EVERY DEPARTMENT, I THINK VALUES THAT WITHIN OUR GROUP NOW IN RESPONDING TO CITIZEN COMPLAINTS AND CONCERNS AND QUESTIONS, IT'S, WE TREAT IT AS A CORE COMPONENT OF OUR JOB, HOW WE COMMUNICATE, UM, COUNSEL, CERTAINLY WHERE THIS IT'S NOT JUST BY EMAIL, IT'S NOT JUST ANSWERING PHONE CALLS. 
          UM, WE'RE SEEING THEM IN PERSON, AND THEY'RE SAYING HOW WE ACT DURING PUBLIC MEETINGS, HOW WE PRESENT TO COUNCIL, HOW WE, UM, SHARE INFORMATION, EVEN IF IT'S JUST RESPONDING TO RECORDS REQUESTS, THEY'RE LOOKING AT EVERY INTERACTION, LOOKING FOR PROFESSIONALISM AND TRANSPARENCY. 
          SO REGARDLESS, AND I HIGHLIGHTED THIS, EVERY CUSTOMER SHOULD FEEL THAT THEY WERE LISTENED TO AND TAKEN SERIOUSLY. 
          UM, SOMETIMES, AND THIS IS EVEN ON SOCIAL MEDIA, THEY JUST WANT TO YELL AT US FROM BEHIND THEIR KEYBOARD. 
          UM, WE CAN ALWAYS REACT PROFESSIONALLY AND WITH, WITH GOOD INFORMATION THAT AT LEAST FURTHER THE CONVERSATION. 
          AND I THINK WE'VE BEEN VERY FOCUSED ON THAT, PARTICULARLY IN SOCIAL MEDIA, NOT, UH, MAYBE NOT GETTING BOGGED DOWN AND IN TIT FOR TAT RESPONSES WITH FOLKS AND, AND A LOT OF THAT'S DIED DOWN FOR VARIOUS REASONS, BUT WE'VE HAD A LOT MORE POSITIVE ENGAGEMENT THEN. 
          AND I THINK WE'VE EVER HAD ON SOCIAL MEDIA PEOPLE THAT ARE DIRECT MESSAGING US THAT KNOW THAT WE WILL RESPOND TO THEM WITHIN A GIVEN TIMEFRAME. 
          AND WE'RE ABLE TO SHARE LINKS AND INFO PROBABLY MORE CONSISTENTLY THAN WE'VE DONE BEFORE, BECAUSE THEY KNOW WE'RE WE'RE MONITORING. 
          SO, UH, I WON'T COVER THIS POLICY, UH, DOCUMENT CAUSE YOU HAVE IT IN YOUR BINDER IN TOO MUCH DETAIL, BUT IT'S BROKEN OUT IN THREE PARTS ADHERE TO CORE COMMUNICATION PRINCIPLES. 
          WE LISTED ABOUT 10 OF THOSE, UH, PROMOTE A CUSTOMER FIRST WORK CULTURE AND THEN STAY COMMITTED TO EXCELLENCE. 
          UM, SO I'M GOING TO JUMP TO THE IMPLEMENTATION STRATEGY AND I'VE LISTED THE EIGHT STEPS THAT WE'VE INCLUDED IN THAT STRATEGY. 
          AND WHAT I'M INCLUDING HERE ARE SOME EXAMPLES, VERY SPECIFIC EXAMPLES THAT ARE SPEAKING TO THOSE, UM, OUR IMPLEMENTATION OF THOSE STEPS. 
          AND A LOT OF THIS IS ANECDOTAL, BUT IT'S ALSO, UH, BUILT INTO SOME OF OUR, OUR NEW PROCESSES GOING INTO THIS YEAR SINCE WE'VE SHOWN COUNSEL, UH, THESE POLICY DOCUMENTS. 
          SO, AND, AND FOR EXAMPLE, A LOT OF THESE ARE EVEN RECENT ONES JUST AS RECENT. 
          SO THEY'RE ALL SINCE DECEMBER WE GET THESE FAIRLY REGULARLY. 
          ACTUALLY I GOT ONE THAT I FORWARDED TO MIKE ABOUT THE LIBRARY THAT CAME IN AT THE BEGINNING OF THE MEETING. 
          OH, UH, ACTUALLY YOU COULD PULL THAT ONE UP. 
          [03:00:01]
AND I THINK I COPIED MARK AS WELL. 
          SO THESE ARE THE DOING, THIS IS KIND OF THE RESPONSIVE TO THE DOING PIECE RATHER THAN JUST THE, HEY, WE HEAR YOU FOR THE, HAVE A NICE DAY, UH, APPROACH. 
          SO HAD THAT. 
          SURE. 
          AND IF YOU HAVEN'T LOOKED AT IT YET, MAYBE GIVE YOU A SECOND TO READ THAT, UM, OUR, OUR, OUR WATER DIVISION AND OUR, OUR A STREETS DIVISION AND PUBLIC WORKS, YOU'RE GOING TO SEE THE STREETS DIVISION ON THE NEXT SLIDE. 
          UM, YOU KNOW, WE, WE ACTUALLY DON'T GET A LOT OF COMPLAINTS BECAUSE THEY DO SUCH A GOOD JOB AND RARELY, EVEN IF YOU DO A FANTASTIC JOB, YOU RARELY GET THIS KIND OF, UH, OF COMPLIMENT, BUT IT IS SOMETHING THAT SPEAKS TO HOW CONSISTENT THEY ARE AND RESPONSIVE TO, UH, YOU KNOW, THESE ISSUES THAT FOR ONE SINGLE HOMEOWNER, IT COULD BE, UH, YOU KNOW, EARTH SHATTERING FOR THEM. 
          BUT WHEN YOU HAVE TO DO THAT FOR, YOU KNOW, 20, 30,000 DIFFERENT HOMES AND, AND YOUR BACKLOG WITH YOUR REGULAR DAY TO DAY OPERATION, IT BECOMES, IT CAN BE OVERWHELMING, BUT THEY'VE ALWAYS BEEN VERY RESPONSIVE. 
          AND THIS KIND OF SPEAKS TO THAT. 
          AND CERTAINLY WE WOULD INCORPORATE THAT INTO, INTO US FEELING LIKE IT'S A PRIORITY TO BE RESPONSIVE IN THIS WAY. 
          AND IT DID GENERATE THIS, THIS COMPLIMENT FROM THIS RESIDENT. 
          UH, ONE OF THE ACTION COMPONENTS OF THIS WAS THAT WE REGULARLY ACKNOWLEDGE EMPLOYEES WHEN THEY MEET OR EXCEED HIGH STANDARDS. 
          AND I KNOW OUR POLICE AND FIRE HAVE HISTORICALLY DONE THEIR AWARDS BANQUETS, WHERE THEY RECOGNIZE THEIR STAFF FOR DOING GREAT WORK AND BEING, UH, REALLY RESPONSIVE TO THE PUBLIC, EVEN WHEN THEY DON'T HAVE TO BE. 
          UH, DAN CERTAINLY PICKED THIS UP AND SORT OF CARRIED THIS WATER FOR THE PUBLIC WORKS ENGINEERING AND DEVELOPMENT SERVICES SIDE, AND YOU KNOW, HIS ALL HANDS. 
          AND THAT WAS A REFERENCE HERE IN THIS, IN THIS MESSAGE FROM ONE OF OUR STAFF PEOPLE, UM, HE'S, HE'S KIND OF TAKING THAT ON, UH, TO RECOGNIZE OUR STAFF WHEN THEY DO GREAT THINGS, NOT JUST, NOT JUST IN THEIR WORK, NOT JUST KNOWING WHAT THEY KNOW, BUT, UH, SERVING THE PUBLIC TOO. 
          AND THAT'S ALWAYS BEEN A COMPONENT OF, OF THOSE MESSAGES THAT WE SHARE WITH OUR STAFF ON A MONTHLY BASIS, BUT EVEN BY EMAIL, ON A REGULAR BASIS, DAY TO DAY, UM, IDENTIFY ALL CUSTOMER TOUCH POINTS. 
          AND THIS WAS SOMETHING THAT CAME UP, UH, COUNSEL, WHEN YOU WERE TALKING A LITTLE BIT AGO ABOUT, YOU KNOW, HOW DO WE HIT THAT NEW HOMEOWNER? NO, OUR TOUCH POINT IS WHEN THEY COME TO ESTABLISH THEIR ACCOUNT AS A NEW CUSTOMER, WE DON'T JUST GIVE THEM THEIR ACCOUNT INFORMATION. 
          WE DON'T JUST SET THEM UP AND TAKE THE MONEY. 
          WE HAVE AN OPPORTUNITY NOW, EITHER FACE-TO-FACE BY PHONE OR BY EMAIL, WHEN WE CREATE THAT FIRST INTERACTION, THAT'S AN OPPORTUNITY FOR US TO SHARE THAT CONSERVATION INFORMATION RIGHT OFF THE BAT. 
          UM, IT DOESN'T HAVE TO BE A NEW HOMEOWNER. 
          IT COULD BE SOMEONE WHO HAD CHANGED A TENANT. 
          IT COULD BE ANYONE THAT'S MAYBE MOVED ACROSS TOWN, BUT EVERY TIME WE DO THAT, WE CAN ESTABLISH THAT PRECEDENT, THIS EXAMPLE YOU YOU'RE FAMILIAR WITH BECAUSE WE SAW EARLIER IN THE RETREAT, UM, THIS CAME FROM VERY DONE, BUT THIS CERTAINLY IS A WAY FOR US TO UTILIZE VERY DONE SERVICES, TO IDENTIFY TOUCH POINTS WITHIN DEVELOPMENT SERVICES. 
          SO, UM, THIS ONE IN INVOLVED A THIRD PARTY, WE'RE NOT SAYING, UH, AND WE'LL DO SOME INTERNAL ANALYSIS BASED ON WHAT THEY PROVIDE US AS RECOMMENDATIONS IN THE COMING MONTHS. 
          BUT, UM, WE ARE WORKING THROUGH A LOT OF DIFFERENT AVENUES TO IDENTIFY THESE CUSTOMER TOUCH POINTS AND HOW WE CAN MAXIMIZE OUR ENGAGEMENT. 
          UM, STEP THREE OF THE IMPLEMENTATION STRATEGY. 
          WE WANT TO SET GOALS FOR CUSTOMER SERVICE. 
          UM, WHAT YOU'RE LOOKING AT THERE WITH THE QR CODE IS THE BACKSIDE OF THE FIRE DEPARTMENT OF BUSINESS CARDS. 
          UM, UH, WE HAD, WE HAD TALKED OVER THE LAST COUPLE OF MONTHS PRIOR, REALLY WANTED TO, TO ENGAGE OUR RESIDENTS AND ENGAGE OUR PUBLIC MORE ON THIS COMPLIMENT COMPLAINT FORM. 
          UH, SO THEY CAN START GETTING FEEDBACK ABOUT HOW PEOPLE FEEL ABOUT FIRE SERVICES. 
          SO WE ESTABLISH AS PART OF, YOU KNOW, WE DO NEW BUSINESS CARDS FOR FIREFIGHTERS OR WE'RE REPLACING CARDS FOR, FOR SOME OF OUR HIGHER RANKING, UM, STAFF MEMBERS. 
          UM, IT, AND IT KIND OF CAME OUT OF, UH, I THINK SOME OF THE THINGS FIRE WAS TALKING ABOUT WITH US, WE INTEGRATED THIS, UM, HOW ARE WE DOING SORT OF BACK PAGE OF, OF OUR BUSINESS CARDS THAT WE PROVIDE TO THEM. 
          AND IT DIRECTS BACK TO THIS COMPLAINT FORM THIS, THIS THANK YOU FOR THEM. 
          AND, UM, I THINK ENHANCES, UH, WHAT FIRE'S GOALS ARE, WHICH IS THEY WANT POSITIVE INTERACTION EVERY TIME THAT THEY GO OUT AND THEY HELP SOMEBODY. 
          AND THEY, THEY OFTEN ALWAYS DO ONE OF THE THINGS THAT WE'RE, THAT I'M SEEING. 
          AND I LOOKED AT SOME OF THE ANALYTICS AT THIS PAGE, UH, JUST YESTERDAY. 
          UM, ANYTIME YOU HAVE A FORUM, PEOPLE ARE GOING TO JUST PUT IT'S GOING TO ACCOMPLISH THEIR GOAL, WHATEVER THEIR GOAL IS. 
          AND SOMETIMES THEY'LL JUMP ON A FORM REALLY TO JUST FILE A COMPLAINT, EVEN IF IT'S NOT RELATED TO FIRE. 
          SO WE'RE SEEING SOME OF THAT, BUT I THINK, UM, AND THIS, THIS QR CODE, THIS, THIS BACKSIDE OF THE BUSINESS CARD IS ACTUALLY VERY NEW. 
          SO I THINK OVER THE NEXT COUPLE OF MONTHS, WE'RE GOING TO KEEP GOING BACK TO 
          [03:05:01]
THIS PAGE, LOOKING AT THIS FORM AND SEE IF PEOPLE ARE REALLY UTILIZING IT TO GET ENGAGEMENT WITH OUR FIRE DEPARTMENT. 
          UM, STEP FOUR, IDENTIFY CUSTOMER SERVICE, PERFORMANCE INDICATORS. 
          SO WE DO HAVE, OF COURSE, UM, WE DO HAVE INSIGHTS ON FACEBOOK AND ANALYTIC TOOLS, UH, THAT, THAT OUR OTHER PLATFORMS GENERATE THAT GIVE US AN IDEA OF WHAT'S HITTING PEOPLE. 
          WHAT'S REACHING PEOPLE, WHAT'S ENGAGING THEM. 
          AND THEN HOW CAN WE UTILIZE THAT TO ENHANCE OUR CUSTOMER SERVICE? SO ONE OF THE ONES YOU SEE THERE JUST FROM THURSDAY, UH, THE TWO DIFFERENT MESSAGES AND WHAT KIND OF ENGAGEMENT YOU GET FROM THOSE MESSAGES, UM, CONTENT DOES MATTER. 
          AND SOMETIMES IT CAN BE MISLEADING. 
          YOU THINK, WELL, ALL OF OUR MESSAGES SHOULD BE LOOKING FOR, UH, YOU KNOW, LOOKING FOR SUSPECTS, BUT, UM, SOMETIMES THE CONTENT IN AND OF ITSELF CAN GENERATE THE REACH THAT WITHOUT EVEN TRYING, YOU'RE GOING TO GET, AND THEN IT BECOMES IMPORTANT HOW YOU FOLLOW UP ON THAT TO MAKE SURE THAT ENGAGEMENT STICKS. 
          UM, AND THE OTHER ONE I INCLUDED WAS A GREAT PHOTO THAT, UH, THAT TY TOOK OF, UM, THE GRAND OPENING, UH, OPENING CEREMONIES FOR SOFTBALL, REINTRODUCE, UH, GIRLS TEAMS, YOUTH, YOUTH, GIRLS. 
          UM, AND THAT CAME OUT OF WHAT I THINK WAS A WILDLY SUCCESSFUL LITTLE LEAGUE PROGRAM THAT WE'VE HAD THE LAST FEW YEARS. 
          WE'RE, WE'RE EXPANDING THAT AND LOOKING FOR WAYS TO GROW THAT BECAUSE, UH, I THINK LANDER, UH, CITIZENS HAVE BEEN VERY HAPPY WITH HOW THAT PROGRAM HAS WORKED IN OUR SERVICE. 
          UH, STEP FIVE IS, UH, BUILDING A DRIVEN CUSTOMER SERVICE TEAM. 
          AND, YOU KNOW, THIS IS, THIS IS ROBIN'S TEAM HERE. 
          UM, DIFFERENT, DIFFERENT, UH, APPLICANTS, UH, GIVING PRAISE IN DIFFERENT WAYS BECAUSE OF, YOU KNOW, THE WORK THAT HER TEAM IS DOING TO, UH, TO COMMUNICATE WITH THESE APPLICANTS IN SO MANY DIFFERENT WAYS. 
          AND A LOT OF IT'S BY EMAIL, BUT MAN, THEY, THEY ARE RESPONDING TO PHONE CALLS, UH, ON A REGULAR BASIS AND IT, IT JUST KEEPS COMING AND COMING AND COMING. 
          BUT, UM, AND THESE ARE JUST TWO THERE'S DOZENS OF EXAMPLES, BUT THAT KIND OF GIVES YOU AN IDEA THAT, THAT I THINK, UM, YOU KNOW, WITHIN EACH DEPARTMENT WE'VE GOT TEAMS OF FOLKS, EVEN IF WE DON'T CONSIDER THEM NECESSARILY FRONT LINE PEOPLE, CUSTOMER SERVICE BEHIND THE DESK, UH, TRANSACTION FOLKS THAT THEY ARE ENGAGING OUR PUBLIC AND A LOT OF DIFFERENT WAYS. 
          AND WE'RE GETTING GOOD, GOOD FEEDBACK FROM THAT. 
          UM, STEP SIX, BUILDING A CUSTOMER SERVICE TOOL KIT. 
          UM, I DIDN'T TELL CHRIS YESTERDAY, BUT I DROPPED INTO LOCAL GOODYEAR BECAUSE INTERNALLY IT'S BEEN A GREAT PLATFORM FOR US TO SORT OF ACCOUNT FOR HOW WE ARE, UM, ACCOMPLISHING TRAINING INTERNALLY. 
          AND I KNOW WE'VE, WE'VE UTILIZED SOME OF THAT FROM OUR CYBER SECURITY TRAINING AS WELL. 
          IT COULD BE A PLATFORM THAT, UM, UH, WE MIGHT BE ABLE TO UTILIZE JUST FOR, IF WE INTEGRATE AND, AND, AND WORKING WITH TAI PO OFFICES ESTABLISHES A CUSTOMER SERVICE TRAINING OF SOME KIND THAT WILL LOOK TO UTILIZE THE RESOURCES WE HAVE, LIKE LOCAL GOV YOU TO KIND OF DISTRIBUTE THAT OUT TO ALL OF THE EMPLOYEES WITHIN THE ORGANIZATION, OR AT LEAST THE ONES THAT, UH, WE FIND MAYBE PART OF OUR, OUR CORE TEAM FOR CUSTOMER SERVICE BELOW THAT, UM, YOU SEE A PHONE TREE, THIS IS, I'VE GOT NOTES OF EVERY PHONE TREE THAT WE HAVE FROM ALL OF THE MAIN NUMBERS WITHIN OUR DEPARTMENTS. 
          AND THE LAST YEAR, ACTUALLY LAST COUPLE OF YEARS, UM, NOT JUST IMPROVING OUR PHONE TREES, CAUSE WE REALLY JUST HAD A MET, I THINK, UH, POLICE FIRE AND THE CITY'S MAIN NUMBER. 
          WE'VE BEEN EXPANDING THAT PHONE TREE SYSTEM TO REDIRECT CUSTOMERS WHEN THEY CALL OUR MAIN NUMBERS TO THE SPECIFIC EXTENSIONS OF STAFF THAT ARE RESPONSIBLE FOR CERTAIN THINGS OR TO OTHER DEPARTMENTS OR OTHER DIVISIONS WITHIN THE ORGANIZATION. 
          AND IT'S, IT'S NOT COMPLICATED, BUT IT IS BECAUSE WE'RE TRYING TO ANTICIPATE, UH, WHAT PEOPLE ARE LOOKING FOR WHEN THEY CALL OUR NUMBERS. 
          WE'VE UPDATED EACH ONE, EACH TREE ABOUT TWO OR THREE TIMES IN THE LAST YEAR. 
          AND WE'VE GOT SOME NEW VOICES ON, ON THEM AS WELL AS NOT JUST MY VOICE, BUT, UH, EACH TIME WE LOOK AT THESE PHONE TREES, WE'RE LOOKING FOR WAYS TO IMPROVE IT AND HELP PEOPLE GET TO THESE, UH, BASICALLY THEIR ANGLE, WHICH IS TOP TO THE PERSON WHO'S IN CHARGE OF, OF WHATEVER SERVICE THEY NEED OR WANT. 
          UM, AND SO WE'VE SEEN SOME, SOME GOOD IMPROVEMENTS THERE AND PEOPLE ARE, UM, ARE I THINK HAPPY WITH BEING ABLE TO GET IN TOUCH WITH THE RIGHT STAFF AND NOT JUST CALLING THE MAIN NUMBER AND HAVING THIS DIRECT MANUALLY, UH, STEP SEVEN. 
          AND I'LL USE ANOTHER FIRE EXAMPLE HERE, UH, POWER, FRONTLINE STAFF TO SOLVE PROBLEMS. UM, WHAT I'M SHOWING YOU IS, IS WHERE THAT DIRECTS PEOPLE. 
          WHAT I, WHAT I SNIPPED RIGHT THERE WAS FROM THE FORM THAT THEY FILLED OUT FROM TELE FD. 
          AND SO THEY, THEY FILLED OUT THE COMPLIMENT FORM. 
          AND WE SAID, TELL YOU, TELL US ABOUT YOUR EXPERIENCE. 
          AND THEY SAID, YES, THIS FIRE CREW CAME OUT AND, AND THEY DIDN'T HAVE TO RESPOND TO US. 
          CAUSE THERE WAS A 9 1, 1 CALL. 
          IT WASN'T A NINE 11 TYPE EMERGENCY, BUT THEY CAME ANYWAY AND THEY HELPED, I THINK IT'S, THEY HELPED HER SAVE HER CAT, RIGHT? YEAH, YEAH. 
          IN THE RECLINER. 
          UH, I CAN'T IMAGINE WHAT THAT LOOKED 
          [03:10:01]
LIKE, BUT EASIER TO MANAGE. 
          SO DID YOU USE THE JAWS OF LIFE AGAIN ON A SCALE OF ALL THE THINGS GOING ON IN THE CITY? VERY SMALL, BUT IT CERTAINLY MATTERED TO THIS INDIVIDUAL AND AFFECTED HER ENOUGH TO, TO AT LEAST ENGAGE US ON THIS FORM, WHICH EVEN, EVEN IF IT'S JUST TO SAY THANKS AND NOTHING ELSE. 
          I MEAN, THAT'S REALLY WHAT WE WANT JUST TO KNOW THAT WE'RE HAVING AN IMPACT. 
          SO IT WAS, IT WAS VERY GOOD, AN EXAMPLE OF, OF US KIND OF TAKING INITIATIVE, NOT JUST BRUSHING SOMETHING OFF AND WE WOULDN'T DO THAT IN A CONSISTENT FEEDBACK LOOP, STEP EIGHT. 
          UM, AND I, I KIND OF GIVE YOU THREE EXAMPLES. 
          THERE'S CERTAINLY OTHERS, UM, THAT I CAN POINT TO. 
          BUT, UH, ONE THAT YOU'LL LOOK AT LATER IS, IS FEEDBACK FROM, FROM THE DIRECTOR STAFF TO COUNCIL. 
          UM, THAT'S PART OF ONE, ONE LEVEL OF FEEDBACK JUST INTERNALLY, HOW WE BETTER OURSELVES AND HOW WE, UM, HELP IMPROVE EACH OTHER'S BEHAVIOR AND SERVICE AND INTERACTIONS, THE CONTACT FORMS, UM, AT LEAST TWO OR THREE, IF NOT MORE TIMES A DAY, OUR CONTACT US, OUR PRIMARY CONTACT FORM. 
          THAT'S ON THE HOMEPAGE OF OUR WEBSITE. 
          UM, TY'S BEEN A BEAST ABOUT, UM, RESPONDING TO EACH AND EVERY ONE OF THOSE AS THEY COME IN, NO MATTER WHAT THE QUESTION IS, HE'S EITHER A 40 THAT OUT TO OTHER DEPARTMENT STAFF OR HE'S ANSWERING THOSE QUESTIONS HIMSELF. 
          UM, AND IT'S BEEN VERY, A VERY GOOD TOOL FOR US TO ENGAGE ONE-ON-ONE WITH, WITH FOLKS WHO MAYBE DON'T FEEL LIKE CALLING, BUT WOULD RATHER WOULD RATHER WRITE US OR AT LEAST ENGAGE US FROM THE WEBSITE. 
          AND THEN THE LAST, UH, WHEN ARE YOU SEEING IN THE LOWER LEFT? IF YOU'LL REMEMBER, THIS WAS, UH, MR. BILL TURNER FROM, UM, OAK CREEK HOA USED HOA PRESIDENT. 
          HE CAME AND GAVE US A THANK YOU IN PERSON. 
          WE ALMOST NEVER SEE THAT, UH, CAME UP DURING PUBLIC COMMENTS NON-AGENDA AND TOLD US, UH, YOU KNOW, JUST THE MONTHS OF WORK THAT WE'VE BEEN DOING WITH OAK CREEK GATEWAY FOR VARIOUS REASONS. 
          UM, IT'S BEEN GOOD BACK AND FORTH CONVERSATIONS, A LOT OF GIVE AND TAKE, I THINK ON BOTH SIDES. 
          AND HE'S BEEN SORT OF MARSHALING THAT FOR, FOR HIS HOA, BUT I THINK HE FELT STRONG ENOUGH TO, HE WAS SO PLEASED WITH HOW WE ENGAGE HIS HOA AND, AND, AND HIM AND HIS GROUP, UH, AND WHAT WE DID TO HELP THAT, THAT NEIGHBORHOOD IMPROVE. 
          UH, HE CAME AND THANKED US IN PERSON. 
          SO I CONSIDER THAT A FEEDBACK LOOP AND HIM KIND OF ACKNOWLEDGING THAT WITH THE COUNCIL, UH, CERTAINLY POSITIVE. 
          SO, UM, THOSE ARE ALL THINGS WE KIND OF LOOK FOR. 
          AND I THINK IN OUR, UH, YOU KNOW, CONSISTENTLY PROVIDING THESE, THESE, UH, PUBLIC COMMENT OPPORTUNITIES AND GIVING PEOPLE A WAY TO DO THAT ONLINE, EVEN IF THEY DON'T WANT TO SHOW UP IN PERSON, I THINK, RIGHT. 
          AND I THINK WE'VE GOTTEN MORE CONSISTENT FEEDBACK FROM THE PUBLIC THAT WAY. 
          AND ONE THING I DID WANT TO MENTION, I, WELL, FIRST OF ALL, ONE THING, MIKE, AND THIS ONGOING EFFORT, WHEN, YOU KNOW THE CONCEPT OF HOW DO YOU BEST USE EVERYONE YOU HAVE AND ELEVATING TO THE, UH, CHIEF OF STAFF FUNCTION, REALLY WHEN I SAY INTERNAL ADMINISTRATION, YES, IT'S NOT THE SAME AS AN ACM IS THAT SAME AS THE DEPUTY, BUT CINCHING UP THE PUBLIC INFORMATION PIECE. 
          AND WE'RE STILL WORKING ON THAT, BUT THE CUSTOMER SERVICE PIECE, IT'S NOT NECESSARILY THAT BECAUSE MIKE DIDN'T WORK IN PLANNING ORIGINALLY, IT DIDN'T WORK IN ENGINEERING, BUT IT'S, IT'S HOW WE HAVE THAT CONSISTENT MESSAGING, HOW WE INTERACT EVEN FROM DIVISION TO DIVISION TO THEN MESSAGE BACK. 
          AND, YOU KNOW, IT'S ALWAYS A WORK IN PROGRESS, BUT I THINK WE'VE DEFINITELY GOTTEN BETTER WITH THIS APPROACH. 
          AND IT'S KIND OF LIKE ONGOING TRAINING IN A WAY, RATHER THAN HAVE, I'M NOT GOING TO PICK ON ANY DEPARTMENT. 
          ONE DEPARTMENT SAY, NO, THAT'S NOT HOW WE DO IT. 
          AND THAT'D BE THE RESPONSE. 
          IT MAY BE A COORDINATED RESPONSE. 
          AND SO EVERYBODY'S LOOKING FOR THE POSITIVE SIDE OF IT AND THEN TRYING TO PROVIDE MORE INFORMATION TO THE NEXT STEP. 
          SO THAT'S, THAT'S REALLY WHAT OUR APPROACH HAS BEEN. 
          SO WHAT'S THE WAY THAT YOU'LL BE ABLE TO EVALUATE AND THINK CONSISTENT. 
          THESE ARE A LOT OF STEPS AND THEY'RE GREAT. 
          AND IT'S NICE WHEN PEOPLE ACTUALLY GIVE YOU FEEDBACK, BUT IN THE ABSENCE OF ANY FEEDBACK, WHETHER THEY'RE POSITIVE OR NEGATIVE, HOW DO YOU KEEP EACH DEPARTMENT ON TRACK THAT THIS IS HAPPENING ON A REGULAR BASIS? THE QC, I THINK THAT WOULD REALLY BE, YOU KNOW, THE METRIC WOULD BE, HOW WOULD WE, HOW WOULD WE MEASURE THE, THE ACTUAL, NOW YOU COULD ALWAYS SAY VOLUME OF REQUESTS VERSUS RESOLUTIONS. 
          I KNOW THAT THERE ARE, I MEAN, WE HAVE THE, OUR INPUT WITH THE, UH, THE CITY, YOU KNOW, THE CITY EMAIL AND ALL THAT. 
          BUT I THINK PART OF IT ALSO GOES BACK TO KIND OF D AND THEY ARE CUSTOMERS. 
          SO WE TREAT EVERYONE AS A CUSTOMER, NOT EVEN THOUGH THEY MAY NOT LIVE HERE. 
          THERE MAY BE AN APPLICANT 
          [03:15:01]
EFFECTIVELY, AND THEY MAY NOT, THEY MAY BE SHOPPING FOR AN ANSWER. 
          THAT'S NOT REALLY THE ANSWER THAT STAFF WANTS TO GIVE, BUT I THINK THAT SOME OF THE FEEDBACK WE GET WITH, UH, THROUGH ROBIN'S PROCESS DEVELOPMENT SERVICES, THAT'S PART OF IT TOO. 
          UH, IT'S OBVIOUSLY GETTING UNSOLICITED THINGS, BUT THEN IF Y'ALL WANT US TO LOOK AT OPTIONS TO TRACK, UH, THERE ARE CITIES THAT HAVE, OF COURSE IT'S MORE MONEY USUALLY ON A KIND OF A LARGER TRACKING, UH, SCORECARD, UM, BASICALLY. 
          YEAH, BUT IT'S USUALLY, IT'S USUALLY SOME KIND OF PROGRAM THAT WHERE THE CITIZENS CAN, OH MAN, WHERE THE HEAD OF THESE DEPARTMENTS ARE, WE'RE ASKING OUR TEAMS TO LOOK AT THIS AND FOLLOW THIS POLICY. 
          HOW ARE WE MEASURING THAT? WHAT PROCESS DID WE USE ANECDOTALLY? I THINK THAT, AND I DIRECTORS CAN CORRECT ME IF I'M WRONG. 
          I THINK THAT THE PART OF IT IS HOW WELL WOULD WE SEEM TO BE WORKING, YOU KNOW, ON A DAY-TO-DAY BASIS BETWEEN DIVISIONS. 
          I THINK THAT THAT ALSO HAS HELPED BRING DOWN SOME BARRIERS. 
          I KNOW, BRINGING DAN IN AND HAVING THE DIFFERENT DIVISIONS AND THE ORGANIZATIONS AND, UH, ROBIN AND DAN INTERNALLY WILL HAVE THEIR, I ALWAYS JOKE ABOUT IT. 
          THERE'LL BE LOOKING AT A PROJECT. 
          THREE-DIMENSIONALLY HOW WE CAN APPROVE IT. 
          WE'RE LOOKING FOR THE, YES. 
          SO, AND PVC IS A FINE EXAMPLE OF THAT, WHERE I'VE BEEN, YOU KNOW, FORWARDED THAT AND WE MADE THAT HAPPEN. 
          SO THIS IS, THIS IS KIND OF THE ANECDOTAL ONE. 
          SO WE'VE GOT A SUPPLY CHAIN ISSUE. 
          WE'VE GOT, THOSE HAVE SPENT A LOT OF MONEY ALREADY. 
          THEY HAVE BEEN GETTING WHAT THE BUILDERS ASSOCIATION. 
          SO WE'VE DEVELOPED A SOLUTION RATHER THAN, WELL, THEY'VE GOT A SUPPLY CHAIN ISSUE. 
          IT DOESN'T FIT OUR ORDINANCE. 
          SO I THINK, IS IT A STATISTICAL MEASURABLE? NOT REALLY, BUT I THINK WHAT WE'RE GOING TO PROPOSE, FOR EXAMPLE, ON THAT FRONT WILL MAKE EVERYONE MUCH MORE COMFORTABLE INCLUDING THE BUILDERS, THE RESIDENTIAL BUILDERS. 
          UM, AND I THINK THOSE ARE THE OTHER THINGS WHERE WE CAN GO BACK TO OTHER OPINION SURVEYS TOO. 
          WE CAN SOLICIT ADDITIONAL INPUT ON HOW WE'RE DOING, AND THAT'S WHERE I ALSO GO WITH THOSE KINDS OF SCORECARD ON HOW HOW'S THE CITY DOING. 
          AND WE CAN LOOK AT THOSE SO, RIGHT. 
          WE DO HAVE, UM, WE, WE DO HAVE, SO WE HAVE, UH, A SUBSCRIPTION TO SURVEY MONKEY. 
          WE COULD ESTABLISH A CUSTOMER SERVICE SPECIFIC SURVEY, ISSUE THAT OUT TO THE PUBLIC CAPTURE FEEDBACK, AND THEN ASSESS THAT AS, AS AN EVALUATION TOOL. 
          UM, WHAT I BROUGHT BACK UP WAS THE LOCAL GOV YOU, IF WE WERE, IF WE WERE MEASURING, UM, UM, LET'S SAY CUSTOMER SERVICE TRAINING INTERNALLY, WE COULD UTILIZE THAT PLATFORM TO TRACK WHO'S ATTENDING THE TRAINING, WHO'S PARTICIPATING IN IT, WHAT LEVEL, UM, THE PHONE TREES, UM, YOU KNOW, WHEN PEOPLE LEAVE VOICEMAILS, WE COULD ESTABLISH THE INTERNAL, UM, KPIS, PERFORMANCE INDICATORS, PROCESSES, OR TASKS THAT ALLOW US MAYBE ORGANIZATION WIDE OR SPECIFIC TO INDIVIDUAL DEPARTMENTS. 
          UH, WHAT WE WOULD CONSIDER SUCCESS AS FAR AS A QUANTITATIVE MEASURE, YOU KNOW, RESPONDING TO A PHONE CALL, WE'VE TALKED ABOUT THIS, I KNOW IN DEVELOPMENT SERVICES, UH, RESPONDING TO TWO VOICEMAILS OR EMAILS WITHIN 48 HOURS HAS BEEN KIND OF A, A RULE OF THUMB, NOT SOMETHING WE CAN ALWAYS ADHERE TO A HUNDRED PERCENT FOR VARIOUS REASONS, BUT IF THAT'S A GUIDE AND A RULE OF THUMB AND THAT'S COMMUNICATED ON A REGULAR BASIS, AND I, WITH, WITH PARK STAFF, IT'S KIND OF THE SAME TO, UH, DEPENDING ON, UH, WHETHER WE'RE GEARING UP FOR A NEW, UH, EVENT OR A BIG, UH, CAMPAIGN ON THE PARKSIDE OR PROGRAMMING. 
          YOU KNOW, AT THAT POINT WE HAVE TO SWITCH GEARS AND NOW OUR KPI BECOMES EVEN MORE IMPORTANT. 
          MAYBE IT'S 24 HOURS, MAYBE IT'S SAME DAY, SO THAT WE CAN ENSURE THAT WE ARE ACCOMPLISHING OUR OTHER GOALS, WHICH IS PARTICIPATION AND, AND PROGRAMMING AND ENGAGEMENT. 
          SO IT MAY LOOK A LITTLE DIFFERENT. 
          AND I THINK THAT'S WHAT YOU'RE LOOKING FOR IS KIND OF, WHAT'S OUR MEASURE, WHAT'S OUR PERFORMANCE, RIGHT? BECAUSE I MEAN, IT'S GREAT TO HAVE IT ALL IN PLACE, THE POLICY IN PLACE THAT IF YOU CAN'T ACTUALLY MEASURE HOW SUCCESSFUL IT IS, OR ARE THERE CHANGES THAT NEED TO BE MADE AND WE'VE WE'VE, AND I'M PROVIDED MOSTLY QUALITATIVE, RIGHT? I'VE GIVEN YOU ANY OF THOSE PEOPLE WAS SENDING POSITIVE EMAILS. 
          RIGHT. 
          UM, BUT THEN I THINK WE'RE STILL DISCUSSING WHAT IS THAT, RIGHT? WHAT DOES THAT BASELINE FOR US FOR CUSTOMER SERVICE? WHAT IS THAT? SO I WANT TO JUMP IN HERE BECAUSE THIS, THIS ITEM WAS MY REQUEST. 
          UM, WE APPROVED HAVING THIS CLOSED, I THINK IN DECEMBER. 
          SO IT'S BEEN IN PLACE FOR SEVEN MONTHS. 
          UM, IT SAYS IN MULTIPLE PLACES IN THE POLICY THAT WE ARE GOING TO BE HAVING, UH, CUSTOMER SATISFACTION SURVEYS REGULARLY THROUGH ALL DEPARTMENTS. 
          SO I SORT OF EXPECTED THAT WE WERE LIKE, THIS IS ALL GREAT. 
          AND I LOVE THAT WE HAVE THIS POSITIVE FEEDBACK AND IT'S ALWAYS GREAT BECAUSE ONE OF THE GUYS IS WRITING WHERE YOU 
          [03:20:01]
GET LIKE 10,000 COMPLAINTS AND ONE PRODUCT FEEDBACK. 
          SO IT'S GREAT TO SEE THE POSITIVE ONES, BUT I WAS EXPECTING THAT WE HAD SOME SURVEYS BY NOW, UM, WITH DIFFERENT SURVEYS. 
          YEAH. 
          IT SAYS IT ALL THROUGH HERE, PAGE TWO OF TWO CITY AND LEANDER CUSTOMER SERVICE, POLICY INSURANCE SAY DEPARTMENTS HAVE EFFECTIVE CUSTOMER FEEDBACK SYSTEM IN PLACE THAT ENABLE BOTH INTERNAL AND EXTERNAL CUSTOMERS TO COMMENT ON SORT OF SIMPLIFIED SUGGESTIONS FOR IMPROVEMENT, CONDUCTING SATISFACTION SURVEYS, TO GAUGE DESERVED PERFORMANCE LEVELS OF CUSTOMER SERVICE EXCELLENCE, THEN LOWER ON THE PAGE. 
          EACH SAME DEPARTMENT SHOULD HAVE A STRATEGY TAILORED TO THE SERVICES THEY PROVIDE. 
          AND THE FOLLOWING ACTIVITIES MAY HELP MAINTAIN CUSTOMER SERVICE, EXCELLENCE, MONITOR CUSTOMER FEEDBACK TOOLS. 
          I EAT PHONE EMAIL, ET CETERA, REGULARLY TRACK AND REPORT INSTANCES AND EVALUATE OUTCOMES, AND THEN MEASURE CUSTOMER SATISFACTION LEVELS BY SOLICITING INPUT. 
          I USED SURVEYS REGULARLY. 
          AND SO WHAT I WANTED OUT OF THIS ITEM WAS SOME OF THAT DATA, BECAUSE I ASSUME THAT THAT WOULD, THERE WOULD BE SOME OF THAT AT LEAST BY NOW. 
          UM, AND THEN ALSO ITEM FIVE ON PAGE ONE FOR THE POLICY, TAKE THE INITIATIVE TO SOLVE PROBLEMS, BE PROACTIVE IN SEEKING SOLUTIONS AND OTHER STAKEHOLDERS TO IDENTIFY SOLUTIONS. 
          WHAT I HAD ASKED FOR WAS, UM, INSTANCES WHERE WE DID SOMETHING DIFFERENT FROM WHAT WE WERE DOING PREVIOUSLY INSTANCES WHERE THE POLICY MADE A CHANGE IN HOW WE DID SOMETHING. 
          UM, SO I REALLY LIKE WHAT FLIER IS DOING WITH THE BACK. 
          I CAN SEE THAT THAT'S A DIFFERENCE. 
          UM, BUT WITHOUT THE SURVEYS AND WITHOUT, YOU KNOW, EMAIL CHAINS SAYING, LIKE, HERE'S SOMETHING THAT CAME TO US AND NORMALLY IT WOULD SAY, OH, IT'S SOMEBODY ELSE'S PROBLEM. 
          AND HERE'S WHERE WE THOUGHT OUTSIDE THE BOX AND MADE SURE THAT WE GOT TO, YES, THAT WAS KIND OF THE INTENT. 
          I WANTED TO KNOW HOW THE POLICY WAS WORKING AND WHAT HAD BEEN DONE. 
          SO WE CAN PROVIDE ADDITIONAL EXAMPLES ON THAT FRONT, IN TERMS OF, IN TERMS OF, UH, DEVELOPMENT PROJECTS OR THOSE THAT MAY HAVE FELT LIKE THEY HIT AN OBSTACLE. 
          AND WE WORKED THROUGH IT IN TERMS OF, IN TERMS OF SOME OF THOSE METRICS. 
          I THINK THE MOST RECENT ONE WE WILL HAVE IS GOING TO BE PROBABLY SOME OF THE FEEDBACK YOU'VE BEEN KILLING ON THE DEVELOPMENT SERVICES SIDE AND THAT, YEAH, SURE. 
          THAT'S KIND OF MY GO-TO IN MY BRAIN WHERE I THOUGHT WE WERE GOING WELL, THAT'S, THAT'S PROBABLY THE FIRST BIG ONE. 
          AND THEN I THINK THE OTHER ONE WOULD BE TO THE NEXT STEP WOULD BE TO, TO HAVE THAT METRIC WITH SOMETHING BEYOND JUST THE NORMAL INTO YOUR COMMENT, JUST AGAIN, BACK TO ANECDOTAL. 
          UH, DO I, DO I FEEL LIKE WE'RE GETTING A DEFINITELY DEFINITE UPTICK AND THE POSITIVE? YES. 
          I THINK THAT THERE'S A, A DEMONSTRABLE RESULT OF UNSOLICITED ALL THE TIME AND IT'S ACROSS ALL AREAS. 
          NOW, DO I THINK THE SQUEAKY WHEEL IS THE ONE CONNECTED TO MAKE YOU MONEY? YES. 
          AND I DO THINK THAT THAT'S WHERE YOU'LL GET, BUT I THINK THAT'S ALSO WHERE VERY DONE CAN, UM, THEY'LL PUT IT IN CONTEXT AND, YOU KNOW, BECAUSE IT'S WHAT THEY DID, BUT I THINK THAT'S ALSO WHERE WE GET THE MOST COMPLICATED PROBLEMS. RIGHT? LIKE THE OTHER DEPARTMENTS AREN'T DEALING WITH PEZ, WELL THERE, OR FLOODPLAIN OR ATLAS 14. 
          OKAY. 
          I FEEL LIKE THAT'S WHERE THERE'S THE MOST POSSIBILITY FOR THINKING OUTSIDE THE BOX AND TRYING TO BE CREATIVE AND WORKING WITH OTHER DEPARTMENTS. 
          AND I WILL SAY THEY ARE WORKING TOWARDS THE YES. 
          UH, EVERY DAY. 
          AND I THINK THAT THAT EXAMPLE ON THE SUPPLY CHAIN THING THAT WE'RE ABOUT TO BRING TO Y'ALL BECAUSE WE HAD EIGHT OR 10, UH, RESIDENTIAL DEVELOPERS THAT ARE ASKING EXACTLY THAT HELP US FIGURE THIS OUT IN LIGHT OF THE ORDINANCE. 
          AND ACTUALLY WE'VE HAD THREE MEETINGS, FOUR MEETINGS ON THIS IN THE LAST WEEK. 
          SO THAT'S, IT'S AN ONGOING PROCESS AND IT'S, YES, IT IS COMPLICATED. 
          YEAH. 
          I THINK IF WE COULD JUST GET AN UPDATE TO THAT SOON JUST TO SEE HOW IT'S GOING. 
          YEAH. 
          UM, IS THERE ANYTHING ELSE ABOUT CUSTOMER SERVICE THAT COUNSELORS DON'T CONSTITUTE? SO I'M KIND OF NOT CLEAR MAYBE ON WHAT, WHAT YOU MIGHT BE LOOKING FOR. 
          SO ARE YOU, ARE YOU THINKING ABOUT TRADITION? SO WHAT'D YOU WHAT'D SHE, WHICH SURVEYORS REFERRING TO IS THAT WE HAVE THE, AND I KNOW WE DID THIS, I DEFINITELY KNEW AT A POINT AFTER WE REALLY DO THE TRAINING PIECE AND REALLY HAVE THAT IN PLACE THAT WE START STATISTICALLY MONITORING IT AS BEST WE CAN. 
          AND SO WHAT TOOL WOULD WE USE? WHAT WOULD BE STATISTICALLY SIGNIFICANT AS A, AS COUNCILMAN THOMPSON'S ALSO REFERRED TO, HOW DO YOU, HOW WOULD WE MEASURE THAT? AND THERE ARE A KIND OF DASHBOARD SCORECARDS THAT IF YOU SAID, I DIDN'T LOOK THAT HAVE, SO YOU CAN, IT'S, IT'S ALMOST LIKE THE, HOW ARE WE DOING RIGHT NOW? UH, METER THAT'S ALWAYS THERE. 
          RIGHT. 
          SO WHAT I WAS LOOKING FOR WAS TWO DIFFERENT THINGS. 
          ONE, I THOUGHT THAT WE HAD THE SURVEYS IN PLACE BY NOW THAT WE WOULD, 
          [03:25:01]
THAT WE'VE HAD SOME KIND OF FOLLOW-UP WITH OUR CUSTOMERS AFTERWARDS OF THAT, HEY, HOW ARE WE DOING KIND OF LIKE THE BUSINESS CARD, BUT AN EMAIL OUTREACH OR WHATEVER, AFTER SOMEBODY HAS DONE DEALING WITH THE CITY. 
          BUT IT SOUNDS LIKE WE DON'T HAVE THAT YET. 
          SO WE DON'T HAVE ANY, SOME MORE LAUNDRY, MORE ALONG THE LINES OF THIS. 
          SO IF, SO THIS IS MORE DIRECT AFTER A PARTICULAR ENGAGEMENT, RIGHT. 
          INCIDENT AFTER INCIDENT NUMBER, BLAH, BLAH, BLAH. 
          NOW WE'RE, WE'RE, WE'RE ASKING THE, UH, THE RESIDENT OR THE PERSON WHO'S BEEN ENGAGED BY FIRE DEPARTMENT TO RESPOND TO US. 
          RIGHT, EXACTLY. 
          UM, I DON'T REMEMBER IF IT WAS A DISCUSSION OR IF IT WAS JUST AN ASSUMPTION I HAD THAT WE WOULD, YOU KNOW, SEND OUT, FOLLOW UP EMAILS OR TEXTS OR WHATEVER, LIKE WITH THE DEVELOPMENT SERVICES, WHEN SOMEBODY FINISHES THE PROCESS, LIKE, HEY FEEDBACK, HOW DID THIS GO? WHAT COULD WE DO TO IMPROVE WHAT WAS GOOD? WELL, AND I KNOW ROBIN AND I HAD TALKED A LITTLE BIT ABOUT, UM, HOW THAT WAS WORKING WITH THE INCIDENT WHEN WE HAD, UM, DIFFERENT APPLICANTS THAT WE WOULD BE SENDING THAT OUT TO. 
          I DON'T KNOW WHAT REALLY WASN'T THE RESPONSE LEVEL WE WERE KIND OF LOOKING FOR. 
          SO WE JUST DO IT EVERY YEAR AT THE END OF THE YEAR, WHEN WE SEND OUT SURVEY FEEDBACK AND OUR RESULTS, WE GET THAT. 
          THANK YOU FOR RESPONDING OUT OF ALL THE ACCIDENTS. 
          AND I THINK THE QUESTION CAME UP, IS THAT THE BEST PATH? RIGHT? UM, BECAUSE I THINK THEY FELT LIKE IF THEY SAID ANYTHING BAD, THE CITY CAUSED THEM PROBLEMS IN THE FUTURE. 
          SO I THINK IT WAS HARD FOR THE ROLE. 
          NOT THAT WE REALLY DO THAT YEAH. 
          SO ONE THING WE CAN DO AND, UM, KIND OF HOW I DID IT HERE IS, UH, TAKE WHAT VERY DONE PROVIDES US AS FAR AS RECOMMENDATION AND FINDINGS AND SAY, ALL RIGHT, WHAT ARE THE CUSTOMER SERVICE COMPONENTS OF THIS? YOU KNOW, WHAT, WHAT CHALLENGES ARE DEVELOPERS SAYING THAT COULD BE IMPROVED OR COULD BE, UM, FIXED IN A SENSE, UH, BY JUST IMPROVING OUR CUSTOMER SERVICE, OUR APPROACH TO COMMUNICATING OUR APPROACH, TO ENGAGING. 
          I HAD SEEN THIS IN UTILITIES AS WELL. 
          YOU KNOW, WHEN PEOPLE HAVE ISSUES WITH THEIR WATER PAYMENT AND GETTING AN AUTOMATED EMAIL, I KNOW THERE ARE GOVERNMENT SERVICES THAT THAT'S JUST, ALL THEY DO IS THEY SEND AUTOMATED EMAILS OR TEXTS WHENEVER THERE'S BEEN A CONTACT, UM, TO JUST SAY, HOW WAS IT? DID WE RESOLVE YOUR ISSUE? JUST THE KIND OF NORMAL CUSTOMER SERVICE YOU GET. 
          LIKE AFTER YOU GO INTO THE BANK, YOU GET AN AUTOMATED EMAIL SAYING LIKE, DID WE SOLVE ALL OF YOUR PROBLEMS? UM, THAT'S WHAT I KIND OF THOUGHT THIS POLICY WAS GOING TO DO WHEN HE TALKS ABOUT SURVEYS. 
          UM, BUT WE DON'T HAVE THAT. 
          SO WE'LL LOOK FOR THAT IN THE FUTURE. 
          THE OTHER THING THAT I WAS LOOKING FOR WAS WHERE WE'D DONE SOMETHING DIFFERENTLY. 
          SO IN TALKING ABOUT DEVELOPMENT SERVICES, THE PEC ISSUE IS PERFECT. 
          YOU KNOW, WHERE HAVE WE THOUGHT OUTSIDE THE BOX AND COME UP WITH A SOLUTION TO GET TO SOMETHING THAT EVERYBODY CAN LIVE WITH AND UNCOMFORTABLE. 
          AND JUST EXAMPLES OF THAT SO THAT WE KNOW IT'S WHAT, UM, I FEEL LIKE WE'VE MADE SOME STRIDES AND WITH THE STUFF THAT VERY DONE IS DOING AND WITH THE NEW SOFTWARE, I FEEL LIKE WE'RE MAKING, I MEAN, ALTHOUGH THAT CAN'T COME ONLINE ANY FASTER, BUT I FEEL LIKE WE'VE MADE A LOT OF GREAT STRIDES AND HIS DEPARTMENT HEADS, YOU KNOW, IT'S LIKE, I KNOW IN MY BUSINESS WHERE MY PRESSURE POINTS ARE, AND I KNOW WHAT I NEED TO MONITOR. 
          AND I THINK AS DIRECTORS, YOU KNOW, THAT'S, THAT'S PART OF THE JOB AND IT IS, IT'S NOT DIRECT, IT'S NOT A SURVEY, BUT I PROBABLY, CAUSE I DO GET AN EMAIL OR A TEXT FROM EVERY TIME YOU WALK IN A STORE. 
          WELL, HOW, HOW, WHAT? AND I, I DELETE EVERY ONE OF THEM BECAUSE I GET TIRED OF GETTING THEM. 
          SO I DON'T KNOW IF WE'LL GET A LOT OF GOOD FEEDBACK FROM THERE, BUT I THINK THE FIRST STEP IS REALLY, IT IS LOOKING FOR THE SOLUTIONS BECAUSE, UM, IT'S EASY TO SAY NO. 
          AND JUST LIKE, IT'S JUST NO, BUT FINDING THESE DIFFERENT SOLUTIONS AND FIGURING OUT WHERE OUR PRESSURE POINTS ARE AND DEVELOPING THESE PLANS BASED ON THE FEEDBACK THAT WE GET, BECAUSE WE KNOW WHAT THEY'RE GOING TO COME BACK FOR. 
          IT'S PROBABLY NOT ANYTHING THAT WE DIDN'T ALREADY KNOW. 
          IT'S JUST HAVING SOMEBODY ELSE GO, HEY, BUT THIS IS A GOOD SOLUTION. 
          AND YOU GO, YEP. 
          LIKE THAT ONE AND IT TAKES TIME OFF STAFF'S HANDS TO COME UP WITH THE PROCESSES BECAUSE IT'S JUST, WE DON'T HAVE THE MANPOWER RIGHT NOW. 
          AND I THINK TOO, THERE'S, UM, THERE'S SOME COVER FOR US WHEN PEOPLE MAKE COMPLAINTS, BECAUSE WE CAN SAY, WELL, DID YOU FILL OUT THE SURVEY? IF YOU'RE NOT FILLING OUT THE SURVEY AND YOU'RE STILL COMPLAINING TO WELL, BUT, BUT I CAN FILL UP THE SURVEY AND I CAN TELL YOU WHAT I THINK. 
          BUT IF IT DOESN'T MAKE SENSE IN THE BIG PICTURE, THEN I'M JUST, I'M STILL GONNA GET FRUSTRATED BECAUSE YOU DIDN'T DO IT THE WAY I WANTED YOU TO DO IT. 
          SO I I'M NOT DISCOUNTING IT. 
          IT'S JUST A LITTLE FOR ANYBODY WHO I KNOW, BUT IF YOU CAN TELL SOMEBODY, BUT IT DIDN'T GET FIXED. 
          DID YOU FILL OUT THE SURVEY OR I DID. 
          YEAH. 
          I FILLED OUT THE SURVEY, BUT NOTHING CHANGED FOR ME THEN YOU HAVEN'T SOLVED THE PROBLEM. 
          [03:30:01]
SO I FEEL LIKE, ALTHOUGH THAT'S NOT A BAD THING AND I'M TOTALLY DOWN WITH IT. 
          TO ME, THAT WOULD BE LOWER DOWN ON THE PRIORITY LIST. 
          FOR ME, IT'S ABOUT GETTING THE PROCESSES IN PLACE AND TO MAKE SURE THAT THE, THE TEAM MESSAGE FROM THE TOP DOWN IS YOUR JOB IS ABOUT THE PEOPLE. 
          THIS IS US CIRCLE THIS. 
          AND HERE I LOVE THE WAY THIS IS STATED BECAUSE THIS IS WHAT I TELL MY TEAM. 
          EVERY SINGLE DAY PHONE CALL FROM NOT AN INTERRUPTION PHONE, CALL HER WAY FOR YOU TO PROVIDE OUR CUSTOMERS THE BEST CUSTOMER SERVICE THEY CAN BE INTO THAT. 
          THEY WANT TO BE HERE. 
          AND SO THAT JUST REALLY RESONATES WITH ME. 
          AND IF, AND IF THE SYSTEMS ARE IN PLACE, THEN WHEN THE PHONE RINGS OR THE EMAIL COMES IN WITH A PROBLEM, YOU, YOU'RE NOT GOING, HERE'S ANOTHER ONE, RIGHT? IT'S LIKE, IT'S, IT'S THE OPPORTUNITY TO DO YOUR BEST. 
          AND THAT'S WHERE I THINK BY HAVING THIS PROCESSES IN PLACE TO ME, THAT'S THE KEY PART. 
          AND THEN GETTING THE MESSAGING OUT CORRECTLY, THAT JUST MAKES LIFE EASIER FOR EVERYBODY. 
          I THINK PROCESSES ARE IMPORTANT, BUT YOU ALSO HAVE TO BE ABLE TO MEASURE THAT HAS TO BE A PART OF YOUR PROCESS BECAUSE HOW CAN YOU MAKE SURE THAT IT'S WORKING OR NOT? I AGREE. 
          I DON'T, I MEAN, THIS IS A BIG ORGANIZATION TALKING ABOUT A COMPANY WITH 5, 10, 15 PEOPLE. 
          WE HAVE HUNDREDS OF PEOPLE AND NEW EMPLOYEES COMING IN AND, UM, PEOPLE TAKING OVER NEW RESPONSIBILITIES, YOU HAVE TO BE ABLE TO MANAGE THAT AND UNDERSTAND IF THEY FULLY UNDERSTAND WHAT THE PROCESS IS. 
          I JUST DON'T KNOW THAT EVERYTHING IS A YES AND NO SURVEY. 
          WE KNOW SOMETIMES IT'S JUST, YOU JUST HAVE TO UNDER WHEN YOU DO IT AS A MANAGER, RIGHT. 
          YOU KNOW, SOMETHING TO WORK ON AND I'M WORKING THAT I JUST DON'T WANT TO SEE SURVEY ON, TALK A SURVEY ON SORRY, SURVEY. 
          THAT REALLY DOESN'T GIVE US THE INFORMATION. 
          YOU MEAN THAT'S SMELLING VERY, DUNN'S HAVING SUCCESS WITH THE EXTERNAL STAKEHOLDERS BECAUSE THEY'RE PRESENTING IN A WAY WHERE TELL ME WHAT YOUR PROBLEM IS. 
          I'M NOT GOING TO TELL THE CITY WHO YOU ARE, WHAT YOUR PROJECT IS, AND THEN TAKE THE INFORMATION AND PROCESSES. 
          AND I, I SEE THE PROBLEM, BUT I DON'T KNOW WHO IT IS. 
          SO I THINK IF YOU CAN DO THAT WITH A SURVEY, WELL, BUT THEN THE OTHER THING IS BECAUSE OF THEIR BACKGROUND, THEY CAN CONTEXTUALIZE IT. 
          IF IT'S SOMETHING WE CAN, IF IT'S REALLY US OR IF IT'S IT'S THEM. 
          I HATE TO SAY THAT. 
          AND THE REASON I SAY THAT IF YOU HAVE SOMEONE THAT'S COMING IN AND THEY'RE SHOPPING FOR AN ANSWER THAT DOESN'T MEET OUR REGULATORY PIECE, LET'S SAY IT'S THE FLOOD PLAIN PIECE. 
          AND THEY JUST DON'T WANT TO SPEND THE MONEY ON THE PARTICULAR PIECE OF PROPERTY WE'RE WORKING EVERY WAY WE MIGHT SAY SLAB HERE, LESS RUNOFF, SOMETHING. 
          THAT'S ONE INSTANCE WHAT WE TRY TO DO. 
          SO IF IT'S ORDINANCE WITHIN REASON, THAT'S WHAT WE'RE GOING TO BRING. 
          NOW ON THE PVC PIECE IS IT'S SOMETHING THAT'S IN AN ORDINANCE. 
          SO WE CAN'T DO IT ADMINISTRATIVELY. 
          IT'S NOT GOING TO BE THE END OF THE WORLD EITHER. 
          AND WE'RE GOING TO HAVE PARAMETERS. 
          AND IT'S ALSO NOT GOING TO OPEN THE DOOR FOR EVERYBODY TO GO IN AND JUST SAY, KING'S X. 
          WE ALL GOT A PERMIT TO. 
          SO IT THERE'S, THERE'S BOTH. 
          I THINK IT'S BOTH. 
          AND I THINK WE'RE CLOSER. 
          AND I THINK WE'RE ALSO CLOSER TO BEING ONCE WE HAVE THAT. 
          YEAH. 
          I MEAN, THAT'S THE BIG, THAT IS THE BIG PIECE. 
          IF WE CAN APPLY THAT TO, AND THEN START ONGOING MEASUREMENT OF IT, I THINK IT ALL HELPS AT ALL. 
          BUT I THINK WE CAN BUILD, BUILD UP TO THAT. 
          AND, UM, ONE EXAMPLE THAT I WANT TO THROW OUT THERE, UH, THIS IS PROBABLY A RESULT OF WHAT VERY DONE PROVIDES US AS A DELIVERABLE WE'VE ALREADY IDENTIFIED. 
          AND I THINK VERY DONE WILL PROBABLY CONFIRM AND GIVE US SOME OTHER, PROBABLY, UH, IMPORTANT INFORMATION ALONG IT ABOUT CHANGING TENANTS. 
          SO CHANGE ATTENDANT APPLICATIONS, WE KNOW ARE A CHALLENGE THAT IF WE DO A SURVEY TO USE, TO TARGET THOSE CHANGES AT TENANT APPLICANTS, AND WE GET THEIR FEEDBACK ON HOW THE CHANGE ATTENDED PROCESS IS, OR ISN'T WORKING FOR THEM BECAUSE WE KNOW IT'S A CHALLENGE. 
          WE KNOW IT'S A PROBLEM THAT POTENTIALLY EXISTS. 
          SO RATHER THAN HIT ALL THE DEVELOPMENT APPLICANTS ABOUT ALL THE THINGS WE DO, WE'RE GOING TO TARGET THAT IN PARTICULAR AND SEE IF WE CAN DO SOME SURGERY ON THAT ASPECT OF OUR SERVICE AND A LOT BETTER. 
          ALL RIGHT. 
          DID ANYBODY STAFF OR COUNCIL HAVE ANYTHING ELSE ON THIS PIECE? YES. 
          I HAVE A QUESTION. 
          SO LOOKING AT STEP SIX, WE HAVE EIGHT TO FIVE. 
          AS THERE HAD BEEN A NEED TO ACTUALLY CHANGE OUR HOURS TO MEET THE NEEDS OF THE CITIZENS, BECAUSE MOST PEOPLE WORKING FOR SOMEONE NOT TO HAVE TO TAKE TIME OFF WORK, TO COME OVER AND DO CITY BUSINESS THAT WE WERE LOOKING AT THAT YOU'D LIKE FLU, LIKE FLEXING EVERYBODY. 
          AND AN EXAMPLE OF MAYBE ONE DAY CHANGE IN HOURS. 
          MAYBE THEY OPEN AT SEVEN A LITTLE BIT EARLIER, SO SOMEONE COULD TAKE CARE OF IT BEFORE WORK, OR THEY STAY LATE TILL LIKE SIX OR MAYBE SEVEN O'CLOCK. 
          SO SOMEONE CAN TAKE THE CARES OF THE MAP. 
          THEY GO FOR IT. 
          YEAH, WE WOULD HAVE TO. 
          AND I THINK WHEN WE GET INTO THE STAFFING PIECE, WE CAN KIND OF SEE THAT WE'LL KIND OF EXPLAIN ITSELF TO THAT WHAT WE HAVE, WHAT WE CAN DO WITH THAT. 
          THE OTHER THING IS SOME THINGS WE CAN DO OBVIOUSLY NOW, REMOTELY, WHICH WE COULDN'T DO BEFORE. 
          UM, AS LONG AS IT'S 
          [03:35:01]
NOT A HANDS-ON PIECE. 
          SO, YOU KNOW, UTILITY BILL AND ROBERT, I MEAN, YOU'VE GOT, YOU'VE GOT A WINDOW. 
          UH, WE WORKED THROUGH RECOVERED WITH IT. 
          UM, THAT WOULD BE JUST AN EXAMPLE. 
          THE FRONT DESK, UH, FOR PERMITS IS ANOTHER ONE. 
          I WOULDN'T SAY THAT OVER, OVER TIME, I'VE BEEN IN LANDER 13 YEARS STARTED WHEN I WAS 20. 
          I WAS GOING TO SAY, HE SAID, HE'S OVER HERE. 
          BUT TRAFFIC HAS GREATLY WHEN THE LILIES AND UTILITY BILLING, UH, WHEN I STARTED THE CITY DID HAVE ONE DAY A WEEK WHERE IT'S THE UTILITY BILLING AND STAYED OPEN TILL SEVEN. 
          UH, WE STOPPED BECAUSE WE WOULD GET ONE CUSTOMER A MONTH THAT ACTUALLY CAME BY IN PERSON. 
          SO A LOT HAS ADVANCED WITH TECHNOLOGY AND DOING THINGS ON MY MIND. 
          I CAN'T SPEAK FOR THE OTHER DEPARTMENTS, OBVIOUSLY WITH THIS,  COME BACK WITH PEOPLE COMING IN AND NOW THAT YOU NEW PERMITS ONLINE, THEY DON'T COUNTER. 
          WHAT ABOUT MISS RECORD PER SE? BECAUSE THAT'S ANOTHER ONE THAT, UH, WE'VE NOT EXPERIMENTED WITH THAT, BUT THAT OBVIOUSLY GETS A LOT OF FOOT TRAFFIC BECAUSE A LOT OF THINGS HAVE TO BE DONE IN PERSON. 
          SO WE COULD CERTAINLY LOOK AT HOW THAT MIGHT WORK STANDARD WISE. 
          AND I THINK WE'LL ALSO HAVE TO LOOK AT ONCE. 
          WE SEE YOU SEE THE PAY POINT, UH, ANALYSIS AND WHERE WE'RE AT ON SALARIES AND CERTAIN APARTMENTS, AND THEN WHAT WE WOULD NEED TO DO TO GROW THEM OUT. 
          ACTUALLY, YOU JUST TOUCHED ON ONE THAT NEEDS A CORRECTION FOR THE STAFF WE HAVE. 
          SO, SO MAYBE THAT'S A CONVERSATION THAT WE SHOULD HAVE WITH SOME OF THE DEPARTMENTS. 
          SO THIS QUARTER, MAYBE ASKING THE FOLKS THAT WORK IN THERE, HOW OFTEN ARE YOU GETTING PEOPLE THAT ARE REACHING OUT SAYING I CAN'T COME IN DURING THESE HOURS? AND WHAT'S THE PROCESS WITH THEM. 
          IT MIGHT BE DIFFICULT TO GET ACCURATE INFORMATION. 
          UM, WE, WE GET A LOT OF, WE GET A LOT OF FEEDBACK THROUGH UTILITY BUILDING ABOUT HOW PEOPLE WOULD LIKE THINGS TO HAPPEN. 
          PEOPLE ARE TALKING TO MUNICIPAL COURT, THEY ARE ON THEIR VERY BEST, NOTHING ELSE TO CAUSE AN ISSUE. 
          SO NOW WE DID OPEN A, JUST A PLUG, BUT WE DID OPEN UP, UH, A SECURE AT NIGHT DROP. 
          THAT'S WHAT I WAS GOING TO MENTION BEFORE DROPPING OFF  I NOTICED IT, BUT THERE'S STILL A LOT OF IN-PERSON CONTEXT THAT NEEDS TO HAPPEN. 
          SO IT WOULD BE A STAFFING, UM, CONVERSATION ABOUT HOW TO MANAGE THAT. 
          SO I DON'T WANT TO OVERSIMPLIFY IT, BUT YOU KNOW, UM, OUR CAPABILITY TO RESPOND TO PHONE CALLS AND EMAILS AND WORK, UH, IF THERE'S A CASE BY CASE BASIS OF THINGS THAT ARE HAPPENING AND WE PROVIDE ALTERNATE MEANS FOR PEOPLE TO SHARE INFORMATION. 
          I KNOW COURT ALLOWS, UM, UH, FILES. 
          IF, IF THEY CAN BE SENT ELECTRONICALLY, THEN THEY MAY DO THAT. 
          AND SOMETIMES PEOPLE DON'T KNOW THAT THESE OPTIONS EXIST. 
          SO IT GIVES US REALLY AN OPPORTUNITY TO SAY YES, MAYBE EIGHT TO FIVE IN PERSON DOESN'T WORK, BUT HERE'S HOW YOU CAN ACCOMPLISH WHATEVER YOU NEED. 
          AND, AND THESE, ESPECIALLY THE, THE MORE SOFTWARE OPPORTUNITIES ONLINE OPPORTUNITIES WE OFFER WITH EVERY TRANSACTION WE HAVE IN THE CITY. 
          AND THEN I'LL USE SIDDIQ REC AGAIN, AGAIN, AS AN EXAMPLE, THAT WAS AN IN-PERSON THING BEFORE WE ESTABLISHED THAT REGISTRATION SYSTEM, WHERE EVERYONE WHO WANTED TO PARTICIPATE IN A PROGRAM HAD TO COME IN IN PERSON OR CALL AND NOW DOING IT ONLINE, WE'VE SIGNIFICANTLY INCREASED THAT VOLUME BECAUSE IT'S CONVENIENT. 
          SO, UM, IT MAY BE, IT MAY NOT BE A STAY OPEN TILL SEVEN THAT ACCOMPLISHES THAT GOAL. 
          IT COULD BE, UH, PROVIDING ANOTHER ONLINE SERVICE OR SOME OTHER FLEXIBLE MEANS TO, TO ACCOMPLISH, BUT NOT EVERYBODY'S COMFORTABLE DOING THINGS ONLINE. 
          WAS THERE ANYTHING ELSE ON CUSTOMER SERVICE? WE ARE GOING TO RECESS UNTIL LUNCH. 
          IT'S ONE ON FOUR BACK AT TWO 30 BACK AT 2:44 PM. 
          WE ARE STILL ON ITEM NUMBER FOUR, MOVING THROUGH TAKES PARKS, PROGRAMMING, AND POLICIES. 
          ALL RIGHT. 
          UM, SO THE FIRST, UH, THE FIRST THING IN THAT WE PROVIDED IN YOUR PACKET IS OUR PROGRAM REACH THAT YOU CAN SEE ON THE SCREEN. 
          UH, WE HAVE HAD A BUSY SUMMER AT THE LAND OR ACTIVITY CENTER. 
          WE HAVE BEEN 
          [03:40:01]
ABLE TO LAUNCH OR RELAUNCH OUR YOGA AND ZUMBA CLASSES. 
          UM, AND SO FAR WE'VE HAD 14 PARTICIPANTS. 
          WE JUST LAUNCHED THOSE IN JULY AND THEY WILL BE CONTINUING FOR SUMMER CAMPS. 
          YOU CAN SEE THERE THAT WE'VE HAD 442 KIDS IN VARIOUS SUMMER CAMPS IN THE FACILITY AS COMPARED TO LAST YEAR, WE HAD 116 PARTICIPANTS. 
          THE OTHER THING THAT I WANTED TO POINT OUT HERE WAS OUR REVENUE FROM SUMMER CAMPS. 
          LAST YEAR, LAST FISCAL YEAR, WE BROUGHT IN 17,000 AND THIS FISCAL YEAR WE'VE BROUGHT IN $85,000 IN SUMMER CAMP REGISTRATION. 
          UM, NEXT UP IS OUR SPECIAL EVENTS. 
          NOW THAT WE HAVE AN INDOOR FACILITY, WE WERE ABLE TO HOST A SWEETHEART DANCE. 
          WE HAD 59 PARTICIPANTS COME OUT TO THAT, AND WE ALSO WERE ABLE TO MOVE IN, UM, AN INDOOR MOVIE NIGHT. 
          WE HAVE OUR MOVIES IN THE PARK SERIES THAT WE HOST IN THE SUMMER. 
          UH, WE HAD AN INCLEMENT WEATHER NIGHT, BUT RATHER THAN CANCELED THE EVENT, WE HAD THE FACILITIES. 
          SO WE WERE ABLE TO MOVE THAT INDOORS, WHICH WAS REALLY NICE. 
          AND THE LAST THING ON HERE IS OUR ACTIVE ADULT PROGRAM, WHICH YOU CAN SEE IN PROGRAMS OFFERED. 
          WE HAVE ALMOST DOUBLED THE PROGRAMS THAT WE HAVE BEEN ABLE TO OFFER TO OUR ACTIVE ADULT PARTICIPANTS, UM, FROM THE LUNCHEONS, THE ACTIVITIES TRIPS AND VARIOUS FITNESS PROGRAMS. UM, THE LANDER ACTIVITY CENTER HAS HELPED AIDED IN AND THIS FROM HAVING A MULTIPURPOSE FACILITY. 
          SO NOW WE HAVE THE APPROPRIATE FLOORING TO HOST, UM, FITNESS CLASSES, WHEREAS BEFORE WE WERE USING THE ANNEX, WHICH HAD CARPET IS CONDUCIVE TO EXERCISE, UM, ALSO WE HAVEN'T HAD TO CANCEL THINGS BECAUSE OF ETHICAL MET, WHETHER WE'VE BEEN ABLE TO HOST ALMOST EVERYTHING THAT WE HAD ON THE SCHEDULE. 
          SO OUR STAFF HAS BEEN WORKING REALLY HARD, AND WE'RE REALLY PROUD OF A LOT OF THESE NUMBERS THAT WE'RE PRESENTING TO YOU TODAY. 
          AND UP NEXT IN YOUR PACKET IS FUTURE PROGRAMS. SO EVEN THOUGH SUMMER IS NOT OVER YET, WE'RE ALREADY LOOKING AHEAD AT THE FALL AND WINTER. 
          UM, WE HAVE DAY OFF DAY CAMPS PROGRAMMED, SO WE'LL BE ABLE TO HOST THANKSGIVING AND WINTER BREAK, WINTER BREAK PROGRAMS. WE'VE ALSO BEEN LOOKING AT LEANDER ISD, STAY OFF CALENDAR SO THAT DURING DAYS OFF FROM SCHOOL, WE CAN HOST DAY CAMPS FOR ELEMENTARY AGE STUDENTS, PRESCHOOL ENRICHMENT PROGRAMS, YOUTH ENRICHMENT PROGRAMS. WE ALSO HOSTED SOME TEEN FOCUS MEETINGS. 
          SO WE WERE ABLE TO GET TEENS INPUT ON WHAT THEY WANTED AND, UH, SURPRISINGLY ENOUGH, THEY JUST WANT TO HANG OUT SPOT. 
          SO WE WILL BE HOSTING SOME VARIOUS HANGOUT SPOTS. 
          UH, THROUGHOUT THE WINTER MONTHS, WE ALSO WILL CONTINUE OUR ADULT FITNESS. 
          AND THEN WE HAVE SOME SPECIAL EVENTS PROGRAM, AS WELL AS OUR ACTIVE ADULT PROGRAMS THAT YOU CAN SEE HERE. 
          THESE ARE THINGS THAT HAVE BEEN SOLIDIFIED. 
          WE ARE STILL PLANNING AND WORKING ON VARIOUS PARTNERSHIPS TO EVEN ADD TO THIS LIST. 
          UM, AND THEN THE NEXT THING IN YOUR PACKET IS OUR COMPARISON OF OUR JULY CALENDAR. 
          SO THIS CALENDAR SHOWS YOU, UM, JULY PROGRAMMING FOR SUMMER CAMPS. 
          SO YOU CAN SEE THERE, WE USED EVERY SQUARE INCH OF THE LAND OR ACTIVITY CENTERS. 
          SOME WEEKS WE HAD FIVE CAMPS GOING AT ONE TIME. 
          AND WHEN I SAY EVERY SQUARE INCH, I MEAN, WE WERE HOSTING THINGS IN THE LOBBY. 
          WE WERE REALLY MAXIMIZING THE SPACE. 
          UM, AND THEN THE ITEMS IN GREEN WERE OUR FITNESS NIGHTS. 
          SO WE HAD THE YOGA AND ZUMBA GOING ON. 
          AND THEN THE NEXT CALENDAR IS SHOWING YOU WHAT OUR ACTIVE ADULT CALENDAR LOOKED LIKE FOR USAGE IN THE FACILITY. 
          UM, WE DID TELL OUR ACTIVE ADULTS AT THEIR, I BELIEVE IT WAS THE APRIL MEETING TO BE PATIENT WITH US OVER THE SUMMER BECAUSE IT'S A MULTI-GENERATIONAL SPACE. 
          AND, UM, WE REALLY WANTED TO BE ABLE TO FIGURE OUT HOW BOTH PROGRAMS COULD COEXIST. 
          SO THEY KNEW GOING INTO IT THAT THE SUMMER WAS GOING TO BE A LITTLE BIT DIFFERENT. 
          UM, SO YOU CAN SEE THERE THAT THEIR PROGRAMMING WAS A LITTLE BIT LIGHT IN THE ACTIVITY CENTER DURING THE MONTH OF JULY. 
          HOWEVER, IF YOU GO TO THE NEXT SLIDE THAT SHOWS YOU WHAT AUGUST LOOKS LIKE NOW THAT KIDS ARE GOING BACK TO SCHOOL AND WE CAN MAXIMIZE THE SPACE FOR THE ACTIVE DOLT PROGRAM, THE HIGHLIGHTED SESSIONS, THERE ARE PROGRAMS THAT ARE SELF LED OR WHAT WE CONSIDER PASSIVE AND OPEN TIME. 
          ALL OF THOSE PROGRAMS THAT ARE IN YELLOW ARE PROGRAMS THAT THE ACTIVE ADULTS HAVE ASKED FOR, AND THEY ARE THE ONES LEADING. 
          SO WHETHER IT BE CONVERSATIONAL COFFEE OR OPEN PLAY GAME TIME, NOBODY IS IN THERE INSTRUCTING THEM ON HOW TO DO THAT. 
          THAT'S A SOCIAL HOUR FOR THEM. 
          SO I BELIEVE THERE'S 78 HOURS OF PROGRAMMING THERE. 
          AND OUT OF THAT, UM, OVER 45 HOURS ARE SELF-LEAD OR PASSIVE. 
          AND THEN 38 OF THOSE HOURS ARE INSTRUCTOR LED. 
          THIS IS FANTASTIC. 
          I KNOW THAT WAS SOME OF THE FEEDBACK THAT I GOT INITIALLY WAS THE SENIORS WERE SAYING, WE WANT TO BE ABLE TO JUST HANG OUT HERE WHENEVER. 
          SO SEEING THESE WORDS JUST OPEN AND PASSIVE, I THINK THAT'S BEAUTIFUL. 
          COMPROMISE. 
          VERY NICE. 
          THAT'S A GOOD QUESTION. 
          THE, UM, THESE PROGRAMS, THE ACTIVE ADULT SPECIFICALLY, THESE ARE ALL, THERE'S NO CHARGE EXCEPT FOR THOSE SPECIAL EVENTS, 
          [03:45:01]
RIGHT? THAT'S CORRECT. 
          AND TO BE A MEMBER OF, UM, WAS IT AAP ACTIVE ADULT PROGRAMS? CORRECT. 
          SO IS THERE A CHARGE TO BE A MEMBER? NOT AT THIS TIME, YOU JUST LITERALLY SIGN UP AND LET, LET Y'ALL KNOW THAT WHOEVER WANTS TO BE A MEMBER AND THEN YOU'RE NOTIFIED OF THE EVENTS. 
          CORRECT. 
          OKAY. 
          IS THERE AN EMAIL SENT OUT AS WELL? CAUSE I KNOW THEY DO A GREAT JOB ON FACEBOOK. 
          SOMEBODY DOES SOMEBODY DOING A GREAT JOB ON FACEBOOK, BUT THERE'S EMAILS SENT OUT AS WELL. 
          YES MA'AM OKAY. 
          UM, THEY DO, THEY SEND OUT A WEEKLY EMAIL AND THEN A MONTHLY EMAIL THAT SENDS THIS CALENDAR TO ALL OF THE ACTIVE ADULTS AND THEN WEEKLY, THEY UPDATE THEM TO LET THEM KNOW WHAT'S UPCOMING. 
          OKAY, WONDERFUL. 
          UM, THE OTHER THING I WANTED TO POINT OUT IN JULY WAS ALSO A PERIOD THAT WE WERE IN BETWEEN, UM, OUR ACTIVE ADULT PROGRAM POSITION. 
          SO WE DIDN'T HAVE THAT POSITION ON STAFF DURING THE MONTH OF JULY. 
          SO JULY WAS ALSO A LITTLE BIT LIGHT JUST BECAUSE, UM, ALL OTHER STAFF WERE PICKING UP AND HELPING WITH THAT PROGRAM. 
          WE ARE WORKING WITH HR TO, UM, SECURE A NEW ACTIVE ADULT COORDINATOR. 
          WE'RE HOPING TO GET THEM ONBOARDED IN AUGUST. 
          SO, UM, THIS IS REALLY IMPRESSIVE. 
          ALL THE PROGRAMMING THAT YOU'RE ALREADY OFFERING. 
          AND LOOKING AHEAD, I KNOW A COUPLE OF YEARS AGO, I FEEL LIKE THERE WAS SOME DISCUSSION ABOUT HAVING, UM, OCCASIONAL PROGRAMMING GEARED TOWARDS LIKE KIDS WITH SPECIAL NEEDS. 
          IS THAT STILL SOMETHING THAT WE'RE TALKING ABOUT? NOT TO BE LIKE, HEY, ONE MORE THING. 
          YES, ABSOLUTELY. 
          OKAY. 
          AS WE'LL CONTINUE TO WORK TOWARDS THAT. 
          OKAY. 
          ANYTHING SPECIFIC OR JUST NOT ANYTHING SPECIFIC RIGHT NOW, BUT WE'LL KEEP THAT, UM, AT THE FOREFRONT AND MAKE SURE THAT WE'RE WORKING TOWARDS BEING INCLUSIVE AND HAVING OPTIONS FOR EVERYBODY. 
          ABSOLUTELY. 
          AWESOME. 
          AND SO EXCITING TO HAVE A SPACE. 
          I LOVE WHAT Y'ALL HAVE DONE WITH IT. 
          AND, UM, I NEVER EVEN THOUGHT ABOUT MOVING THE OUTDOOR MOVIE NIGHTS, INDOOR FOR INCLEMENT WEATHER. 
          THAT'S FANTASTIC THAT YOU HAVE THAT ABILITY TO PIVOT NOW. 
          SO HAVE YOU APPRECIATE WHAT YOU ALL ARE DOING? UM, AND THE OTHER THING I'LL MENTION TOO IS, UM, WE ARE WORKING WITH INTERNAL DEPARTMENTS AS WELL. 
          SO WE'LL BE HOSTING IN AUGUST SOME HR TRAINING SESSIONS WITHIN THE FACILITY, AS WELL AS THE CHRISTMAS LUNCHEON. 
          AND SO WE'RE EXCITED TO BRING A LOT OF THOSE THINGS BACK AS WELL. 
          THAT'S FANTASTIC. 
          UH, COUNSEL, DID YOU HAVE ANYTHING ELSE ABOUT PARKS PROGRAMMING? OKAY. 
          SO I THINK NOW WE CAN MOVE ON TO POLICIES IN YOUR, IN YOUR PACKET. 
          YOU HAVE THE CURRENT ORDINANCE FOR SPECIAL EVENTS. 
          IT'S VERY HEAVILY GEARED TOWARDS OUTSIDE ENTITIES WHO WISH TO USE PUBLIC SPACE AND IT'S, IT'S, IT'S SOLID. 
          IT, IT SEEMS TO WORK. 
          AND I KNOW OUR FIRE AND POLICE DO A REALLY GOOD JOB OF MONITORING THAT, UM, NOT ONLY ON PUBLIC SPOTS, PLACES, BUT ALSO OFF PUBLIC SPACES. 
          SO IT COULD BE, UM, LEANDER HIGH SCHOOL, HOMECOMING PARADE, THOSE TYPE OF THINGS THAT THEY ALL HAVE TO APPLY FOR. 
          WE JUST RECEIVED ONE FROM CRYSTAL FALLS FOR A MOVIE NIGHT THAT WAS THEIR PR PRODUCING, BUT THEY'RE GOING TO, AS THEY DID LAST YEAR, THEY'RE GOING TO BE USING THE GOLF COURSE PART OF THE GOLF COURSE, UM, OPEN SPACE. 
          SO THOSE THINGS ARE ALL MONITORED AND THERE'S SOME GOOD, GOOD THINGS, BUT THERE ARE SOME AREAS WHERE, UM, UH, THE SPECIAL EVENT ORDINANCE IS LACKING, ESPECIALLY WHEN IT COMES TO INTERNAL AND HOW WE HANDLE INTERNAL TYPE OF SPECIAL EVENTS. 
          SO, UH, MS. HAYDN AND MS. ANDERSON HAD BEEN WORKING TO OVERHAUL THE SPECIAL EVENT ORDINANCE. 
          UH, THEY PLAN TO BRING THAT TO YOU ON AUGUST 18TH AT A WORKSHOP FOR YOUR REVIEW. 
          AND, UH, THEY'RE ALSO COMPLETING JUST, UH, EXTENSIVE RESEARCH, LOOKING AT A LOT OF OTHER COMMUNITIES AND TO ENSURE THAT OURS IS AS SPECIFIC AND CURRENT AS POSSIBLE, SOME OF THE AREAS ARE DIRECTLY LOOKING AT AND WORKING WITH OUR, OUR APPLICATION PROCEDURES AND APPLICATION FORMS, HOW WE WORK WITH OUTSIDE ORGANIZATIONS AND CODING 5 0 1 C3 OR CIVIC ORGANIZATIONS, EVEN VOLUNTEER GROUPS, UM, VENDOR FEES AND SALE OF GOODS. 
          THERE ARE GOING TO BE ADDRESSING, UH, EVEN DOWN TO POLITICAL CANDIDATES, POLITICAL PARTIES, PACKS, THOSE TYPES OF THINGS. 
          IT'S NOTHING IS AN ADDRESSED IN OUR CURRENT ORDINANCE RELATED TO THAT. 
          UM, ALSO LOOKING AT PRAISE OR OTHER TYPES OF MASS GATHERINGS, FOOD TRUCKS, AND FOOD VENDORS, WHILE THERE IS SOME MENTION IN HERE MORE FOR OUTSIDE GROUPS WHO ARE WANTING TO UTILIZE SPACE, UM, THERE WAS STILL SOME OF THE INTERNAL PROCESSES THAT WE'RE GOING TO BE ADDRESSING SAME WITH ALCOHOL VENDORS AND, UH, AND HOW ARE THEY THEY SERVE AND WHO THEY SERVE. 
          UM, SO WE WANT TO TIGHTEN, TIGHTEN THAT UP QUITE A BIT. 
          SIGNAGE. 
          WHAT TYPE OF SIGNAGE IS, UM, GOTTA BE EITHER 
          [03:50:01]
REQUIRED OR IF THEY DESIRE SIGNAGE, WHAT IS OUR POLICY AND WORKING WITH, UM, COURSE ROBIN AND HER GROUP ON SOME OF THAT, UH, LOOKING AT PROCEDURES FOR ADOPTING AND ADDING NEW CITY PUBLIC SPECIAL EVENTS. 
          UH, ONE THAT WE HAVE TARGETED WOULD BE A LABOR DAY FESTIVAL IN 2023, BUT WHAT'S THAT PROCEDURE LOOK LIKE IN THAT PROCESS AND HOW DO WE GO ABOUT WORKING WITH NOT ONLY THE FINANCE DEPARTMENT, BUT OTHERS AS WELL IN, IN ESTABLISHING A NEW TYPE OF SPECIAL EVENT, BUT ALSO LOOKING AT PROCEDURES ON HOW WE FINANCIALLY SUPPORT CURRENT AND, AND OUR NEW SPECIAL EVENTS, AGAIN, WORKING WITH FINANCE DEPARTMENT AND OTHER OTHER ENTITIES, UH, THROUGH THE BUDGETARY PROCESS, UM, OR WORKING, UH, IN, IN, IN TALKING WITH LUANNA PD YESTERDAY, UH, SHE WOULD LIKE FOR US TO LOOK AT, UH, ANIMALS, UH, INCLUDING PETTING ZOOS, PONY RIDES, HORSES, EVEN LONGHORNS IN THE PARADES AND SO FORTH LIKE THAT. 
          SO THEY'RE GOING TO BE LOOKING AT SOME OF THOSE THINGS IT'S NOT ADDRESSED, UM, OR REALLY NOT ADDRESSED IN OTHER SPECIAL EVENTS. 
          THERE IS OTHER AREAS, BUT IN THE CODE, BUT NOT AS PART OF A SPECIAL EVENTS, UH, WE'RE GOING TO LOOK AT EVEN LOOKING AT MORE, THE PRIVATE SPECIAL EVENTS ON WHETHER IT BE ON CITY OR PUBLIC PROPERTY AND THEN A PRIVATE SPECIAL EVENTS ON NON PROPERTY. 
          UH, AND AS I MENTIONED, THESE ARE COVERED RATHER WELL IN THE CURRENT ORDINANCE, BUT THERE IS SOME FOR FURTHER CLARIFICATION. 
          AND THEN WE ALSO DISCUSSED A LITTLE BIT YESTERDAY, SOME NOISE LEVELS AND VARIANCES TO THOSE NOISE, THE NOISE LEVEL AS WELL IN INVOLVING SPECIAL EVENTS. 
          BUT WE, SO WE SHARED ALL THAT. 
          SO WE COULD ALSO ASK IF THERE'S SOME THINGS THAT YOU PERSONALLY MAY LIKE TO SEE US TACKLE, UH, OR ADDRESS AND, UH, GATHER IDEAS FROM YOU. 
          SO, UM, WE'RE OPENING THE FLOOR BACK UP TO, TO COUNCIL TO GIVE US SOME THOUGHTS AS WELL. 
          IS THERE SOMETHING SPECIFIC I KNOW Y'ALL ARE BRINGING IN THE OFFICIAL DOCUMENT ON THE 18TH. 
          IS THERE A PRELIMINARY DOCUMENT THAT SHOWS THE UPDATES THAT Y'ALL ARE SUGGESTING BE MADE THAT YOU CAN SHARE TODAY, OR I THINK THEY'RE STILL FORMULATING ALL OF THAT. 
          THEY'VE GOT A LOT OF DRAFTS AND, YOU KNOW, THINGS THAT ARE BEEN DONE, BUT I DON'T NOTHING THAT WE CAN SHARE TODAY, OBVIOUSLY, BUT, UH, IT BE PART OF THE PACKET AS WE MOVE FORWARD AND WHAT YOU RECEIVE ON THE 18TH. 
          OKAY. 
          ONE OF THE THINGS THAT HAS COME TO MY ATTENTION FROM WORKING WITH THE MLK EVENT THIS YEAR IN JUNE TEAM, IT'S NOT REGION, I'LL BRING IT OVER. 
          IS THAT BETTER? I WAS JUST GOING TO SAY FROM WORKING WITH MLK EVENT AND JUNETEENTH EVENT THIS YEAR, UM, ONE OF THE THINGS THAT CAME UP THAT WAS BROUGHT TO MY ATTENTION, I WASN'T THERE AT THE TIME, BUT, UH, IT, UH, THERE'S SOME INCONSISTENCY, I GUESS, WITH HOW THE POLICY IS APPLIED FOR WHO CAN BE A VENDOR WHO CAN'T BE A VENDOR WHO CAN BE A SPONSOR WHO CAN'T BE A SPONSOR. 
          SO I'M HOPING THAT THAT'S A PART OF WHAT WILL GET ADDRESSED. 
          AND THAT'S WHY I WAS ASKING, IS THERE SOMETHING PRELIMINARY? CAUSE I KNOW I HAD MENTIONED IT BEFORE WE TALKED ABOUT IT BEFORE. 
          UM, AND I KINDA THOUGHT THAT'S THAT AT LEAST WOULD BE SOMETHING WE'D BE ABLE TO SHARE AND DISCUSS SO THAT EVERYBODY ELSE HAS A LITTLE MORE CONTEXT FOR IT. 
          FOR EXAMPLE, UM, THERE WAS A POLITICAL GROUP THAT WAS PRESENT AT LIBERTY FIST. 
          ANOTHER POLITICAL GROUP WAS UPSET BECAUSE THEY HAD BEEN TOLD IN THE PAST, THEY COULDN'T PARTICIPATE AT THAT LEVEL. 
          I RECEIVED EMAILS THAT THEY SHOULDN'T BE PARTICIPATING AT THAT LEVEL, BUT SOMEHOW A POLITICAL GROUP WAS THERE AND PARTICIPATING AT THAT LEVEL. 
          SO I THINK BEING CLEAR ON WHAT OUR POLICY IS, AND NOT JUST BEST PRACTICES ARE, WE'VE BEEN DOING IT THIS WAY FOR HOWEVER MANY YEARS. 
          UM, IT HELPS PEOPLE UNDERSTAND WHAT THE PROCESS IS AND THAT IT'S EQUITABLE THAT IT'S NOT BEING APPLIED TO SOME GROUPS, SOMETIMES OTHER GROUPS OTHER TIMES, AND NOBODY KNOWS WHY THE RHYME OR REASON. 
          SO THAT WAS ONE OF THE ISSUES THAT CAME UP, UM, DURING LIBERTY FAS, BUT IT SPECIFICALLY RELATES BACK TO MY INVOLVEMENT AROUND THEM. 
          OKAY. 
          IN JUNE 10TH, I DEALING WITH SPONSORS AND SOME PEOPLE BEING TOLD THEY COULDN'T BE SPONSORS BECAUSE THEY HAD A POLITICAL AFFILIATION IN NATURE, BUT THEN GETTING TO A BIG CITY SPONSORED EVENT. 
          AND THERE IS A POLITICAL GROUP THERE. 
          AND SO CLEARLY THAT WASN'T NECESSARILY THE ISSUE OR THERE WAS SOMETHING MISSED IN TRANSLATION THAT DIDN'T GET COMMUNICATED. 
          I KNOW YOU BROUGHT IT TO ME, UM, THAT THERE IS NOT A WRITTEN POLICY THAT NEEDS TO BE FOLLOWED. 
          AND SO I WOULD PERSONALLY LIKE TO SEE THAT RECTIFIED BY OUR COUNCIL OR WHOEVER, BECAUSE I DON'T EVER WANT US TO BE ACCUSED 
          [03:55:01]
OF TREATING PEOPLE UNFAIRLY AND DOING ONE THING FOR ONE GROUP AND NOT BEING WILLING TO DO IT FOR ANOTHER GROUP WITHOUT RHYME OR REASON WHY. 
          UM, AND IF THERE'S A POLICY IN PLACE, I CAN POINT PEOPLE TO THAT IS CLEAR THAT THAT IS WHAT I WOULD LIKE TO SEE. 
          AND SO I DON'T KNOW IF COUNCIL HAS EXPERIENCED THIS BEFORE OR IF THAT WAS SOMETHING SPECIFIC TO ME BECAUSE I WAS SO INVOLVED WITH MLK AND JUNETEENTH AND I DON'T I'M, I'VE NEVER BEEN A PARKS DIRECTOR. 
          THAT'S NOT MY BACKGROUND. 
          SO I WOULDN'T NECESSARILY KNOW WHAT IS TRADITIONAL OR WHAT IS CUSTOMARY TO HAPPEN WHEN IT'S RELATED TO PUBLIC EVENTS LIKE THAT. 
          SO AS A LAY PERSON COMING IN, IT, IT WOULD BE HELPFUL FOR THE ORDINANCE TO BE VERY CLEAR AS IT RELATES TO, ARE WE GONNA NOT ALLOW POLITICAL AFFILIATIONS? AND IF WE DO, HOW DO WE MAKE THAT EQUITABLE AND APPLY IT EVENLY? SO THAT ONE PARKS AND REC MEMBER IS NOT ASSUMING THINGS ARE ONE WAY AND SOMEBODY ELSE. 
          SO I DON'T FEEL LIKE IT WAS INTENTIONAL. 
          I DO FEEL LIKE THERE WAS, IT'S JUST NOT CLEAR. 
          AND SO PEOPLE THOUGHT ONE THING INTO SOMETHING ELSE. 
          SO WE WENT BACK AND CHECKED OUR RECORDS TOO. 
          AND, UH, THE ONLY TWO TIMES THAT WE'VE ACTUALLY HAD BEFORE, PRIOR TO 2019, WE DIDN'T HAVE THE EXACT RECORDS TO BE ABLE TO GO BACK AND CHECK STAFF A CHANGE, NOT POLICIES, BUT SAFA CHANGED AND, UH, RECORDS HOW WE'VE WE'VE KEPT. 
          WE COULD NOT LOCATE. 
          BUT 2019, WE HAD THE WILLIAMSON COUNTY DEMOCRATIC PARTY AT BLUEGRASS FESTIVAL. 
          AND UNTIL THIS YEAR, THEN THE REPUBLICAN COUNTY WILLIAMSON COUNTY REPUBLICAN ORGANIZATION WAS AT LIBERTY FEST. 
          SO, UH, THAT'S THE ONLY TWO TIMES SINCE 2019 THAT WE'VE HAD ANY ANYONE ATTEND OR IN, IN THAT MANNER AS A VENDOR OR A SPONSOR, I PAY A FEE FOR A BOOTH ESSENTIALLY. 
          BUT MARK, WHAT YOU THINK IN YOUR EMAIL YESTERDAY? WAS IT YESTERDAY? YES. 
          SORRY. 
          I THINK Y'ALL'S INTENT WAS YOU'VE ALLOWED THE COUNTY PARTIES TO HAVE A BOOTH OR A TENT, BUT YOU HAVEN'T LET KEN AND ANY INDIVIDUAL CANDIDATES BE IN THE PARADE, IS THAT RIGHT? YES. 
          BUT YOU HAVEN'T LET THEM BE A TITLE SPONSOR, AN INDIVIDUAL CANDIDATE AS A TITLE TITLE. 
          SO SPONSORSHIP IN A BOOTH IS TWO DIFFERENT THINGS. 
          BUT I DO THINK THAT THAT'S WHAT WELL, PART OF THE ISSUE IS FOR MLK SPECIFICALLY, WE WERE ADVISED IN WRITING AN EMAIL FROM PARKS AND REC THAT, UM, POLITICAL CANDIDATES COULD NOT BE VENDORS. 
          OKAY. 
          SO IF WE'RE ALLOWING THEM TO BE HERE SPECIFICALLY FOR SPONSORS, SPONSORSHIP WAS FOR JUNETEENTH AND WE WERE TOLD THEY COULDN'T SPONSOR AND THAT'S FINE, BUT YOU DIDN'T HAVE IT. 
          I MEAN, THERE YOU'RE TOLD THAT AND THERE, AND THAT WAS CONSISTENT THERE, THERE WERE THERE SIGNS. 
          OH NO, THERE WEREN'T ANY, THEY WERE TOLD THAT UPFRONT, UM, THAT THEY COULDN'T BE IN THE RE IN THE REASON WHY. 
          UM, BUT THEY, IT WAS ALSO SHARED THAT, UM, POLITICAL ENTITIES COULDN'T BE VENDORS, BUT AT LIBERTY FESTIVAL WHERE VENDORS AND I WAS ORIGINALLY TOLD IT WAS BECAUSE IT FOR CITY SPONSORED EVENTS, WE CAN'T, WE DON'T WANT THE CITY INVOLVED IN POLITICS. 
          THEY DON'T NEED TO BE ON ONE SIDE OR THE OTHER, BUT THAT'S NOT ACTUALLY WHAT HAPPENED. 
          SO, SO IT WAS THAT, UM, AND I GUESS THIS IS A QUESTION FOR YOU, IS THAT BECAUSE THOSE WERE NEW EVENTS AND WE HAD, DID WE HAVE SOMETHING ESTABLISHED FOR LIBERTY FAST AND NOW WE'VE MADE AN EXCEPTION OR, UM, GOING FORWARD OR NO, AND NOW WE'VE, WE'VE ALLOWED THOSE GROUPS SUCH AS THE TWO COUNTY ORGANIZATIONS TO PARTICIPATE IN EVENTS BECAUSE UNDER THE AUSPICES OF WHAT THEY'RE DOING IS REGISTERING PEOPLE TO VOTE, WHICH WE ENCOURAGE. 
          WE WANT TO DO THAT WHEN THEY COME OUT AND THEY PUT UP 10 OR 12 SIGNS FOR THEIR POLITICAL CANDIDATES, WHETHER THEY'RE ALREADY AN OFFICE INCUMBENTS OR WHETHER THEY'RE ELECTED THAT'S ON THEM, AS LONG AS WE TRY TO MAKE SURE OR ENSURE THAT THEY'RE NOT PROSELYTIZING OR ADVOCATING FOR CERTAIN, THEY'RE THERE FOR A REASON TO REALLY EDUCATE THE PUBLIC ON BEING COMING, REGISTERED, REGISTERED VOTER. 
          SO THAT'S THE MAIN REASON THAT WE LOOK AT LOOKING AT IT THAT WAY. 
          AND SO WITH THAT THOUGHT PROCESS IN MIND, THAT'S NOT ACTUALLY WHAT HAPPENED, BUT WE HAVE SHARED IT TO MLK. 
          SO WHAT WE ENDED UP DOING WAS HAVING, UM, A NON-PROFIT GROUP. 
          THAT'S NOT AFFILIATED POLITICALLY WITH ONE SIDE OR THE OTHER. 
          THEY WERE THE ONES THAT CAME AND REGISTERED PEOPLE TO VOTE. 
          THEY WEREN'T ABLE TO VOTE BECAUSE IT WASN'T SUPPOSED TO BE A COUNTY REPUBLICAN OR COUNTY DEMOCRAT OR WHATEVER THE GROUP IS. 
          IT HAD TO BE SOMEBODY WHO DIDN'T HAVE A POLITICAL AFFILIATION IS WHAT WE WERE TOLD. 
          AND SO THAT'S WHY THERE WASN'T A SPECIFIC GROUP THAT CAME. 
          IT WAS JUST A NON-PROFIT GROUP THAT REGISTERED PEOPLE TO VOTE. 
          SO I THINK WHAT YOU'RE GOING TO SEE IS, 
          [04:00:01]
AS I MENTIONED, POLITICAL CANDIDATES, PARTIES, WE HAVE ALSO TAKEN THE POSITION OF NOT ALLOWING, UH, CANDIDATES RUNNING FOR OFFICE TO BE A PART OF A FESTIVAL FESTIVAL OF OUR EVENTS JUST KEEPS GOING. 
          I APOLOGIZE. 
          UM, THEY COME TO THE EVENT OBVIOUSLY AND WEAR T-SHIRTS, UM, ADVERTISING THE THIRD ONE, OR ONE'S A CHARM. 
          UH, SO THEY, THEY, THEY CAN COME TO THE EVENT THING, WEAR A T-SHIRT. 
          I THINK EVEN WHEN YOU RAN FOR OFFICE, YOU CAME TO KITE FESTIVAL AND WORE A NICE T-SHIRT YOU AND YOUR FAMILY. 
          AND THAT WAS, THAT WAS GREAT. 
          AND PEOPLE CAN COME UP TO YOU AND ENGAGE AND SAY, OH, THANK YOU FOR RUNNING, BUT YOU'RE NOT ACTIVELY SEEKING YOU'RE OUT THERE JUST ADVERTISING. 
          SO WE'RE LOOKING AT THINGS ALONG THOSE LINES. 
          SO WHAT OTHER COMMUNITIES ARE DOING AS WELL? A LOT OF THE FEEDBACK THAT WE RECEIVE IS FROM, UM, UH, PEOPLE WHO THEY DON'T NECESSARILY WANT TO BE A COST AT A FAMILY EVENT. 
          AND SO WE'RE LOOKING AT THAT ANGLE AS WELL AND HOW WE INCORPORATE, BUT ULTIMATELY, BECAUSE THERE'S NOTHING IN WRITING, THERE'S NOTHING IT'S GOING TO REST ON, ON Y'ALL TO DECIDE. 
          AND THAT'S WHAT WE WILL BRING A PROPOSAL TO YOU THROUGH THIS SPECIAL EVENT ORDINANCE, ALLOW US TO DISCUSS AND GET DOWN TO THE NITTY GRITTY AND FIND OUT WHERE DO WE GO FROM HERE? WHAT'S BEST FOR THE CITY OF LEANDER. 
          YEAH. 
          AND THAT WAS MY POINT AND BRING THAT UP. 
          I JUST WOULD LIKE IT TO BE CONSISTENT AS A CANDIDATE. 
          YOU'RE ONE THING. 
          BUT WHEN YOU, AS A CITY ENTITY, AS A GOVERNMENT ENTITY, IF WE'RE GOING TO SAY WE'RE STAYING OUT OF POLITICS, AS FAR AS WE'RE NOT SUPPORTING ONE GROUP OR ANOTHER, OR NOT GOING TO ALLOW ACROSS THE BOARD POLITICAL CANDIDATES FROM DEMOCRAT OR REPUBLICAN PARTIES BY VENDOR BOOTHS OR WITH SPONSORS, I'M SORRY. 
          RIGHT. 
          OR WHATEVER, THAT'S MY ATTITUDE. 
          EITHER BEING IN OR OUT, AND IT'D BE CONSISTENT AND NOT, YOU'RE EMAILED ONE THING AND TOLD ONE THING, AND THEN YOU SHOW UP TO ANOTHER EVENT MONTHS LATER, AND IT'S A WHOLE DIFFERENT THING. 
          SO, SO THAT'S KIND OF THE ISSUE. 
          SO THIS IS CURRENT AND YOU'RE LOOKING, YOU'RE GOING TO BRING US A REVISED OH, ABSOLUTELY. 
          RED LINE VERSION. 
          YES. 
          AND ENHANCED. 
          SO YOU WILL, YOU'LL SEE THAT IN JUST A FEW WEEKS. 
          UM, MY HOPE TOO IS AS LONG AS WE'RE TALKING ABOUT POLITICS AT THE EVENTS, UM, ARE YOU HEARING ME OKAY, THANK YOU. 
          UM, THERE WAS ALSO AT LIBERTY FEST TOWARDS THE END OF THE NIGHT AND ONE OF THE CANDIDATES THAT WAS IN THAT BOOTH WAS WEARING A CAMPAIGN SHIRT IN OUR VIP AREA. 
          AND SO I THINK IF WE'RE GOING TO ADDRESS POLITICS WITH VENDORS, WE NEED TO ALSO ADDRESS WHEN THEY'RE IN RESTRICTED AREAS, BECAUSE IT LOOKS LIKE AN ENDORSEMENT AND WE DO NEED TO STAY OUT OF POLITICS. 
          PERSONALLY, I WOULD LIKE TO ABOLISH ALL OF IT OUT OF OUR, OUT OF OUR EVENTS, BUT I'M JUST WONDERING, UM, OUR PEOPLE DON'T HAVE ANY TROUBLE ARGUING OVER POLITICS. 
          WE DON'T NEED TO HELP THEM, BUT, UM, THIS IS ALSO A PART OF THE CONVERSATION THAT WE NEED TO HAVE TOMORROW ABOUT COUNCIL RULES OF PROCEDURE WHEN IT COMES TO CAMPAIGNING AS WELL FOR OURSELVES. 
          UM, BUT YEAH, THAT'S WHAT I WOULD LIKE TO SEE IN THE POLICY IS TO LOOK FOR THOSE OTHER OPPORTUNITIES WHERE POLITICS IS, IS LEAKING INTO OUR SPONSORED EVENTS. 
          AND MR. THOMAS, CAN I ASK THAT YOU WOULD INCLUDE, UM, JUST SOME SORT OF CLOUDING WITH EVENTS THAT ARE A JOINT VENTURE WITH THE CHAMBER, BECAUSE I KNOW THERE'S BEEN ISSUES, YOU KNOW, WHAT MAYBE WITH, UH, OLD TOWN FESTIVAL AND WE ARE COORDINATING WITH THEM, BUT JUST MAKE SURE THAT IT'S CLEAR. 
          YES, MA'AM, WE'LL, WE'LL ABSOLUTELY DO THAT. 
          THAT WAS PART OF THAT SECOND BULLET THAT I JUST IN MY OWN NOTES ADD FOR WHEN I'VE MENTIONED OR OUTSIDE ORGANIZATIONS, UM, INCLUDING SOME  OR CIVIC ORGANIZATIONS, THAT'S SOMETHING, BUT I CERTAINLY KEEP THAT IN MIND. 
          I'M SORRY. 
          I'M SORRY. 
          I DIDN'T MEAN TO CUT YOU OFF. 
          SORRY ABOUT THAT. 
          UM, THIS ISN'T SOMETHING FROM PROBABLY TODAY, BUT JUST AS FAR AS IF THAT'S GOING TO BE DRAFTED UP, IF YOU'RE LOOKING AT POLITICAL PARTIES AND STUFF LIKE THAT, TOO, THERE'S POLITICAL ACTION COMMITTEES THAT ARE ABSOLUTELY LIKE THIS, OR ABSOLUTELY THIS. 
          AND SO I JUST THINK THOSE ARE ALL TOGETHER. 
          UM, IF, IF THERE, I MEAN, JUST AS WE'RE DOING THOSE THINGS, I JUST IT'S ALL IN THE SAME. 
          YEAH. 
          AND, AND COUNCIL, THIS IS ABSOLUTELY THE TIME WHERE WE WANT TO HEAR YOUR, YOUR THOUGHTS ON THIS, BECAUSE IT'S GOING TO HELP US BRING A BETTER PROPOSAL TO YOU. 
          WELL, THEN MY 2 CENTS IS THAT YOU WOULDN'T HAVE VOTER REGISTRATION, BUT EVEN IF IT'S VOTER REGISTRATION, LIKE THERE'S NO CANDIDATE SIGNS, THERE'S NO ANYTHING. 
          IT IS STRICTLY VOTER REGISTRATION. 
          IF A CANDIDATE WANTS TO WALK AROUND WITH THE T-SHIRT BY ALL MEANS. 
          BUT, UM, BUT AS FAR AS BEING ABLE TO SPONSOR OR VIA VENDOR, IT'S A, IT'S A NO GO AND I'M AGREEABLE TO THAT. 
          YEAH, THAT'S FINE. 
          I JUST NEEDED TO, FOR US TO 
          [04:05:01]
AGREE TO IT AND THEN IT'D BE IN WRITING AND THAT IT'D BE APPLIED TO THAT'S ALL I'M ASKING. 
          'CAUSE I THINK THAT WAS THE FIRST THING THAT DAY WAS LIKE, WELL, WAS THIS IN WRITING SOMEWHERE? AND I THINK, YOU KNOW, WHEN WE'RE ALLOWING PARTIES, BUT NOT CANDIDATES, WILL WE SEE THE PARTY BOOTH? THEY ALWAYS JUST PUT UP THE SIGNS FOR THE CANDIDATES. 
          SO IT'S JUST A DIFFERENT WAY OF GETTING IN THE SAME THING. 
          SO WE'RE TRYING TO AVOID THAT, THEN JUST CUT THEM OFF AND YOU'RE RIGHT, CHRIS, THE PACKS, ALL OF IT. 
          AND IT'S ALL THE SAME STUFF. 
          YEAH. 
          YOU CAN DO THE SAME THING JUST TO RUN IT PAST PAGE BECAUSE ACTUALLY WE MET ON IT THE FIRST TIME. 
          I, I, MY SUGGESTION IS WIPE EVERYTHING OUT, RIGHT? IF LEGAL, INCLUDING THE PACKS, BECAUSE THE PADS TAKE A POSITION IN THE ELECTION. 
          NOW, I DON'T KNOW. 
          I DON'T EVEN KNOW WHAT THAT DOES WITH LIKE, UH, THE ASSOCIATIONS AND STUFF LIKE THAT. 
          I DON'T KNOW. 
          WE NEED TO LOOK AT THE FREEDOM OF SPEECH PIECE AGAINST WHAT YOU DO AND MAKE IT AS APOLITICAL AS POSSIBLE. 
          THAT'S JUST MY SUGGESTION. 
          YES. 
          AND I'LL, I'LL ADD TO THAT RICK. 
          CAUSE IT, IT WAS PART OF OUR INITIAL DISCUSSION OF I'M THINKING WE'LL EXPLORE A LITTLE BIT MORE IN DEPTH WITH PAGE. 
          IF IT'S A BALLOT ISSUE, IF IT'S AN ISSUE THAT IS ON A BALLOT AND YOU JUST CAN'T METRO'S EXAMPLE, WE DIDN'T, WE DIDN'T HAVE TO CROSS THIS HURDLE, BUT IF IT'S AN ISSUE THAT'S ALREADY BEEN DEFINED, IT'S ALREADY BEEN ON AS IT'S GOING TO BE ON THE BALLOT. 
          THE ELECTION IS PENDING THAT IF THERE'S A GROUP, EVEN A NONPROFIT GROUP, THAT'S ADVOCATING FOR A POSITION OR A SILENT BALLOT, HOW DO WE ADDRESS THAT? IF THAT BECOMES A GRAY AREA IN OUR POLICY, CERTAINLY WE WOULD NEED TO THINK ABOUT SOME OF THOSE THINGS. 
          IF WE'RE GOING TO DRAW A LINE, WE HAVE TO BE CLEAR, EVEN ON ALL SIDES OF IT. 
          UM, WHAT THAT LOOKS LIKE. 
          SO THOSE ARE THE KINDS OF THINGS THAT WE'RE GOING TO BE LOOKING INTO AND HOW DO WE DRAFT LANGUAGE TO MAKE IT CONSISTENT? WELL, CAUSE WE DEFINITELY DON'T WANT ANY NEGATIVE UNINTENDED CONSEQUENCES, BUT EVEN IN THAT SUGGESTION, I WOULD HAVE BEEN LIKE, CAN'T DO IT RIGHT TO ME. 
          I HEAR THAT. 
          AND I THINK IT SOUNDS LIKE WE'RE WAITING INTO THE CITY TAKING A POSITION AND THAT GIVES US LIABILITY. 
          AND ONE OF THE, UH, I'LL GIVE YOU ANOTHER SORT OF GRAY AREA. 
          IT'S SOMETHING WE'VE TALKED ABOUT. 
          MAYBE YOU MIGHT BE ALLOWED IS PARTICIPATION IN A PARADE, INDIVIDUAL CANDIDATES PACKS, ANYBODY THAT'S THAT WANTS TO BE IN A PARADE. 
          MAYBE THAT'S THE AVENUE WHERE THERE IS PARTICIPATION. 
          THAT'S ALLOWED BECAUSE IT'S SORT OF PASSIVE PARTICIPATION. 
          SO THOSE ARE THE KINDS OF THINGS THAT MAY, YOU MIGHT SEE IN OUR PROPOSAL. 
          AND IN OUR THINKING, IT'S NOT, UH, THEY'RE NOT DIRECTLY ENGAGING THE PARTICIPANTS OF THE EVENT. 
          THEY HAVE A PRESENCE, BUT IT'S SOMEWHAT, YOU KNOW, BRIEF AND IT'S, WELL-DEFINED THERE'S PARAMETERS AROUND THAT. 
          SO SURE THAT MAY BE A COMPONENT AS WELL. 
          ANYTHING ELSE ABOUT POLICIES? ALRIGHT, THANK YOU. 
          WE LOOK FORWARD TO THAT. 
          ALRIGHT. 
          MOVING ON TO ITEM FIVE BUDGET, EXECUTIVE DIRECTOR OF FINANCE COVERS HAS SOME VERY EXCITING, I LIKE TO START. 
          SO THEY WERE GOING TO GO OVER AND AT A HIGH LEVEL, THE SEMINARY PROPOSED BUDGET SEMINARY. 
          IT HASN'T BEEN PRESENTED TO THE CITY COUNCIL YET, BUT WE ARE WORKING DILIGENTLY TO HAVE A BOOK BUDGET NEXT THURSDAY CAN'T GUARANTEE THAT IT'LL BE READY BY THEN. 
          YOU HAVE ALL THE NUMBERS, BUT IT DOES SAY PRODUCTION. 
          WE ARE WORKING TO GET THAT, THAT SLIDES THAT I'M GOING TO GO OVER TODAY ARE 95%, ALL THE GENERAL FUND. 
          BUT I DIDN'T WANT TO GIVE THIS SLIDE WOULD GIVE YOU KIND OF A REPRESENTATION OF, OF THE BIG PICTURE, ALL OF THE CITY'S FUNDS AND HOW THINGS HAVE CHANGED OVER THE LAST TWO YEARS. 
          AND YOU LOOK AT THE LEGEND ON THE LEFT GENERAL FUND, UTILITY FUND GOLF, ET CETERA. 
          UH, THOSE TELL YOU THE COLOR GRAPH, BUT THE GENERAL FUND UTILITY FUND AND THE GOLF FUND. 
          THOSE ARE FUNDS WITH PEOPLE. 
          THAT'S ONE WAY TO LOOK AT THEM. 
          ALL THE OTHER FUNDS, CAPITAL PROJECT FUNDS BUILD THINGS. 
          A DEBT IS DEBT AND THEN SPECIAL REVENUE FUNDS OR ALL THOSE OTHER THINGS THAT SOMEHOW SOME WAY ARE RESTRICTED EITHER BY CITY COUNCIL, ORDINANCE, STATE LAW, OR, UM, JUST HOW WE ORGANIZE THE BUDGET GRANTS BEING ONE THING. 
          BUT, UH, THE REASON I SCARRED THE YELLOW AND THE BLUE BAR IS IN THE FISCAL FY 22. 
          AND THAT'S THE YEAR WE'RE AT NOW AND PRELIMINARY FOR NEXT YEAR. 
          [04:10:01]
UH, THE BLUE BARS UTILITY FUND CAPITAL PROJECTS. 
          AND YOU CAN SEE THAT'S A PRETTY SIGNIFICANT INCREASE OF, WELL, IF YOU LOOKED AT THE DETAIL OF 64 MILLION THIS YEAR UP TO $116 MILLION AND THE PRELIMINARY FOR NEXT YEAR ON UTILITY PROJECTS AND THOSE, THOSE ARE THE DOLLARS BEHIND ALL OF THE PROJECTS DAN MENTIONED IN HIS CIP PRESENTATION. 
          AND BEFORE I LEAVE THIS SLIDE, WHEN WE ADD UP ALL FUNDS FOR THE CURRENT BUDGET THAT WE'RE IN GENERAL FUND UTILITY FUND CAPITAL PROJECTS IN THE CURRENT YEAR, IT'S, UH, JUST AROUND $200 MILLION NEXT YEAR, IT'S 300. 
          SO NEXT YEAR IS A BIG, UH, INCREASE IN, IN SPENDING ON, ON CAPITAL PROJECTS. 
          HERE IS THE 10 YEAR GROWTH AND THE CITY'S TAX BASE. 
          UM, YOU CAN LOOK AT THE FAR RIGHT. 
          WE DID GET OUR CERTIFIED TAX ROLL FROM TRAVIS AND WILLIAMSON APPRAISAL DISTRICTS JUST THE OTHER DAY. 
          SO THE OFFICIAL NUMBERS ARE IN THE TAX BASE THAT WE'RE WORKING WITH IS $12.3 BILLION. 
          THAT'S A SIGNIFICANT INCREASE OVER THE 8.1 BILLION THAT WE HAD CERTIFIED FOR THIS PAST YEAR. 
          JUST A TECHNICAL POINT. 
          THIS IS THE TAXABLE BEFORE THE FREEZE ADJUSTED VALUES AND THAT'S A TECHNICAL TERM, BUT FOR THOSE OF YOU THAT HAVE BEEN AROUND, YOU KNOW, THAT THE CITY OF LEANDER GRAND SAY SENIOR CITIZEN TAX FREEZE, AND ALSO APPLIES TO THE DISABLED PERSON. 
          SO, UH, A PERSON WHO QUALIFIES FOR EITHER THE SENIOR TAX EXEMPTION OR DISABLED PERSON'S TAX EXEMPTION, THEIR PROPERTY TAXES IS FROZEN. 
          AND SO THE VALUE OF THEIR HOME, EVEN IF IT INCREASES, YOU KNOW, UH, 30% GETS DEDUCTED FROM THE CALCULATIONS THAT WE'LL TALK ABOUT LATER, WHEN WE TALK ABOUT HOW, HOW THE TAX RATE IS SET. 
          SO ANYWAY, THIS IS A LARGE INCREASE. 
          THE PRELIMINARY TAX RATE THAT WE'RE WORKING WITH IS, UM, 42.30 CENTS. 
          THE CURRENT TAX RATE IS JUST A FRACTION UNDER THE 48 CENTS. 
          SO IT'S A REDUCTION OF ALMOST 6 CENTS. 
          UM, THE DEBT PORTION IS, UM, 15 CENTS AND THE O AND M SIDE IS A LITTLE OVER 26 CENTS. 
          THIS IS NOT SET IN STONE. 
          UM, COUNSEL WILL HAVE, UH, OPPORTUNITIES TO DISCUSS TAX RATES AS WE'VE WORKED THROUGH THE PROCESS. 
          THIS IS A 10 YEAR HISTORY OF HOW THE TAX RATE, UH, BOTH IN TOTAL TERMS AND UPLINE IN THE LAST 10 YEARS, 10 YEARS AGO, OR EIGHT YEARS AGO, DO MY MATH CORRECTLY. 
          UM, CITI WAS AT ROUGHLY 67 CENTS. 
          A POST TAX RATE WOULD DROP THAT DOWN TO A LITTLE OVER 42 CENTS. 
          SO NEARLY A 25 CENT DECREASE. 
          A LOT OF THAT IS DRIVEN BY THE GROWTH, OBVIOUSLY, UH, THE BLUE AND THE ORANGE BARS REPRESENT THE TWO DIFFERENT COMPONENTS OF THE TAX RATE. 
          UH, THE ORANGE LINE IS DEBT. 
          THE DEBT TAX RATE HAS BEEN RELATIVELY FLAT SINCE 2014, BUT IT IS STARTED TO DIP IN THE LAST COUPLE OF YEARS. 
          AGAIN, EVEN THOUGH THE CITY HAS ISSUED DEBT OVER THE YEARS, THE TAX BASE HAS GROWN SO THAT THE RATE CAN DROP TO PAY THIS EVEN AN INCREASING AMOUNT OF DEBT. 
          AND IT IS DROPPING AGAIN NEXT YEAR, THE BLUE, WHICH IS THE MAINTENANCE AND OPERATIONS THAT FUNDS THE GENERAL FUND. 
          AND YOU CAN SEE THAT THAT HAS, HAS BEEN DECLINING OVER THE YEARS AS THE TAX BASIS HAS GREATLY INCREASED TOTAL GENERAL FUND REVENUES OVER THE LAST FIVE YEARS HAVE BEEN GROWING. 
          SO THAT'S ALL REVENUES. 
          THE NEXT SLIDE SHOWED US THE, THE MAJOR COMPONENTS 
          [04:15:01]
OF THE GENERAL FUND REVENUE STREAMS, LOOKING AT THE COLORS FROM LEFT TO RIGHT, THE BLUE BAR, OUR PROPERTY TAX REVENUE, WHEREAS SALES TAX GRAY IS DEVELOPMENT FEES. 
          YELLOW IS SOLID WASTE AND GREEN IS EVERYTHING ELSE. 
          SO YOU CAN SEE HOW PROPERTY TAX REVENUE HAS INCREASED OVER THE LAST FIVE YEARS. 
          SALES STAFF SALES TAX HAS ALSO BEEN INCREASING OVER THE LAST COUPLE OF YEARS. 
          WE ARE TAKING A EVEN MORE CONSERVATIVE APPROACH WITH SALES TAX FOR NEXT YEAR. 
          UH, THERE'S SOME, SOME CUELLAR ENTITIES. 
          THAT'S A TOUGH WORD TO SAY IN PUBLIC, UM, IN, IN WHAT WE'RE LOOKING AT NEXT YEAR, BUT, UM, SALES TAX HISTORICALLY IS A VERY VOLATILE TAX, UH, REVENUE STREAM AND, UH, UNLIKE PROPERTY TAX, WHERE WHEN YOU, IT'S BASED ON A VALUE IN THE PAST, YOU SET YOUR RATE, YOU'RE GOING TO GET THAT, THAT THOSE TAXES, UNLESS PEOPLE DEFAULT SALES TAX IS NOT THAT WAY. 
          LOTS OF THINGS CAN CHANGE. 
          AND, UM, SO WE ARE TAKING AN EVEN MORE, UH, CONSERVATIVE APPROACH DUE TO SOME THINGS THAT WE'RE STARTING TO SEE, UM, ON SALES TAX. 
          BUT, UH, HOPEFULLY WHEN WE DO ACTUALLY NEXT YEAR, THIS, THIS BORROWER SO MEAN, SO WE'VE SEEN TWO THINGS OR TWO OR THREE THINGS. 
          OUR PEERS ARE ALL EXPERIENCING, EVEN AS THEY'RE ADDING CASH REGISTERS, BASICALLY THE AMOUNT OF MONEY FOR REGISTER GOING DOWN. 
          SO THERE'S THE DISCRETIONARY SPENDING PULLBACK. 
          I SENT YOU ALL A SEPARATE UPDATE ON THAT OTHER ITEM. 
          SO WE DO HAVE SOME DEAL WITH A YEAR NOW. 
          I CAN'T SAY IT EITHER. 
          ROBERT STARTED IT. 
          SO, UM, THAT ONE, FOR EXAMPLE, UH, THEY MAY NOT HAVE BEEN EVEN PAYING THEM PROPERLY, UH, TO THE POINT THEY SHOULD HAVE IN THE FIRST PLACE THAT BEING SAID, WE PROBABLY SHOULD STILL BE THE LION'S SHARE OF WHAT THEY HAD BEEN PAYING AS AN EXAMPLE. 
          THIS IS YOUR EMAIL, CORRECT. 
          OKAY. 
          SO THAT GETS INTO, YOU KNOW, THE POINT OF SALE WHERE THE PRODUCT IS PLACED AND THOSE TYPES OF THINGS. 
          SO THAT'S ONE THAT WE DO THINK COULD BE POTENTIALLY RECOUPED BASED ON HER INPUT FROM THE CONTROLLER'S OFFICE. 
          UM, IS THERE, YOU HAD A ONE OR TWO OTHERS KIND OF LIKE THAT, UH, HAD SOME QUESTION MARKS, BUT NOT TO THE SAME DEGREE. 
          SO WE'RE LOOKING INTO THE OTHERS, BUT THAT WAS THE GLARING ONE. 
          UM, AGAIN, IT'S BEEN IN THE MATTER OF REALLY THE LAST MONTH, BUT REALLY THE LAST FEW WEEKS WE'LL BE ABLE TO GET THE RESPONSE FROM THE CONTROLLER THAT IT'S HEADING THE DIRECTION THAT IT IS. 
          NOW. 
          I HAVE A QUESTION ON THIS CHART UNDER 2023, WHERE CAN I LIVE FOR THAT? TO IN THESE DOCUMENTS, GET THE EXACT NUMBERS. 
          I KNOW THE BAR GRAPH IS I CAN'T SEE EXACTLY WHAT THE NUMBERS ON. 
          SO WHEN THE, WE CAN SEND THAT TO YOU, OKAY, THESE ARE AGGREGATED NUMBERS FROM THE, FROM THE ACTUAL BUDGET DETAIL, BUT, UH, THAT WOULD BE THE QUESTION OF, FOR THE NEXT SLIDE, 31%. 
          ONE THING BEFORE I LEAVE THIS SLIDE, THE GRAY BAR IS DEVELOPMENT SEEDS, AND YOU CAN SEE IT IN 2021 LAST YEAR, WE WERE, WE WERE OFF THE CHARTS. 
          THANK YOU, ROBIN ROSS FOR ALL THE WORK THAT YOU DO TO BRING IN ALL THAT MONEY, BUT I DON'T WANT NEXT YEAR TO BE INTERPRETED AS WE'RE PREDICTING ANY KIND OF SLOWDOWN. 
          BUT AGAIN, DEVELOPMENT IS VERY VOLATILE AND ELASTIC REVENUE STREAM. 
          UH, THINGS CAN CHANGE AT THE INDUSTRY. 
          THINGS CAN CHANGE, UH, ENVIRONMENTALLY TO CAUSE DELAYS AND NEW CONSTRUCTION. 
          SO WE DON'T WANT TO OVERESTIMATE THIS REVENUE PLAN ON SPENDING IT AND THEN BE CAUGHT SHORT. 
          SO WE ALWAYS TAKE A CONSERVATIVE APPROACH ON ALL THAT KIND OF REVENUE STREAM, BUT WITH THE FED HIKE THIS WEEK AND ANOTHER ONE POTENTIALLY COMING, WE THINK IT'S THE SAME THING. 
          UH, THIS CHART REPRESENTS HOW THE GENERAL FUND REVENUES ARE SPENT. 
          THIS IS THE EXPENDITURES BY, UM, MAJOR FUNCTION. 
          AND IF YOU START FROM THE, THE MIDNIGHT ONE, O'CLOCK, UM, PART OF THE PIE, 
          [04:20:01]
BUT THAT'S GENERAL ADMINISTRATION AND SUPPORT THAT'S FOLKS LIKE FINANCE DEPARTMENT, CITY MANAGER, CITY, SECRETARY, UH, HUMAN RESOURCES. 
          THAT'S 11% OF THE, OF THE GENERAL FUND BUDGET DEVELOPMENT SERVICES, PLANNING AND ENGINEERING. 
          ECONOMIC DEVELOPMENT IS 12% PUBLIC SAFETY POLICE, FIRE CODE ENFORCEMENT AND PHYSICAL COURT, 41%. 
          AND THEN WE JUST GO AROUND THE CLOCK TO SEE THE, THE OTHER DEPARTMENTS. 
          HERE'S ANOTHER WAY OF LOOKING AT THAT, UH, DISPARATE DISTRIBUTION OVER TIME, UH, OVER THE LAST FIVE YEARS, GENERAL ADMINISTRATION, ALL THE SERVICES, PUBLIC SAFETY, YES. 
          BOTH OF THESE. 
          DO YOU KNOW HOW, HOW THIS COMPARES TO THE CITIES OF SIMILAR SIZE WHAT'S HAPPENING? YOU'RE TALKING THE REVENUE SIDE EXPENDITURES AND THEN, WELL, WHEN WE GET INTO THE FTES, WE, THAT WILL, THAT WILL, THAT WILL GIVE YOU SOME INKLING BECAUSE WE DO HAVE, WHEN WE GET INTO CHRISTIE'S PRESENTATION, WE DO HAVE SOME OF THAT INFORMATION. 
          UM, ARE WE, I DON'T WANT TO RUN AHEAD, BUT ARE WE LIGHT AND ALL STAFFING FOR POPULATION? YES. 
          SO WE'RE, WE'RE DOING MORE WITH LESS. 
          IF YOU ALSO LOOK AT OUR GENERAL VOLUMES OF, UH, YOU'RE TALKING ABOUT PERMITS AND INSPECTIONS AND EVERYTHING, THEN WE'RE ALSO HAVE THAT BECAUSE WE'RE STILL IN THE BUILDING PHASE TOO. 
          SO SOME OF THE OTHERS THEY'RE BUILDING, BUT MAYBE NOT TO THE SAME DEGREE, I DON'T ABOUT THE TAX RATE IN THE 6 CENT REDUCTION, IS THAT THE MAXIMUM THAT WE CAN VIEW WITHOUT TRIGGERING AN ELECTION. 
          SO YOU SKIPPED AHEAD TO, OH, SORRY. 
           THIS, THIS SLIDE REPRESENTS, UM, BY, UH, BY TYPE OF EXPENDITURE ACROSS ALL DEPARTMENTS IN THE GENERAL FUND. 
          OBVIOUSLY THE PI TELLS THE STORY. 
          59% OF THE CITY'S GENERAL FUND BUDGET PROPOSED FOR NEXT YEAR IS, UH, RELATED TO PERSONNEL COSTS. 
          NOW THAT'S NOT ALL JUST WAGES, BUT IT'S, UM, WAGES, OVERTIME, UH, HEALTH INSURANCE, SOCIAL SECURITY, RETIREMENT SYSTEM, ALL OF THOSE PERSONNEL, UH, COSTS. 
          AND THEN, UH, THE NEXT LARGEST PIECE OF THAT PIE IS THE YELLOW FEET. 
          17% IS CONTRACTUAL SERVICES. 
          AND THOSE ARE WHEN WE HIRE A VENDOR PERFORMANCE SERVICE, UM, FOR, FOR US, UH, SOMEWHAT RELATED TO YOUR QUESTION, THIS IS FAIRLY TYPICAL AMONG THE CITIES THAT, UH, 50 PLUS PERCENT IS IN THE GENTLEMAN. 
          THAT'S GOING TO BE RELATED TO PERSONNEL. 
          HERE'S A, A FIVE-YEAR LOOK AT THE CITY'S POPULATION GROWTH. 
          THOSE ARE THE BARS FROM 2019 TO 2023. 
          AND THEN THE LINE IS THE NUMBER OF GENERAL FUND EMPLOYEES. 
          SO, UH, THIS GOES FROM, UM, A LITTLE OVER 250 EMPLOYEES IN 2019 AND THE GENERAL FUND TO 368 IN THE PROPOSED BUDGET. 
          SO I'M LOOKING AT THIS, IT LOOKS LIKE, UH, OVER THE LAST FIVE YEARS, WE'RE KEEPING UP AT LEAST ON POPULATION TREND, BUT THE TRUTH IS YOU HAVE TO GO DEEPER INTO THE DETAILS AND YOU WOULD HAVE TO ASSUME THAT IN 2019, WE WERE WHERE WE NEEDED TO BE STAFF-WISE AND WORKED A LITTLE BIT. 
          SO ANYONE IN THIS ROOM, LIKE SO MUCH STAFF LEVEL WOULD SAY WE WERE EVER FULLY STAFFED. 
          SO TREADING WATER MIGHT BE A WAY TO CHARACTERIZE THAT. 
          SO, UM, WHAT'S, WHAT'S NEW AND THE BUDGET AND WHY THAT, UH, WE DEVELOP THE PROPOSED BUDGET IS WE FIRST START WITH WHAT WE CALL THE BASE BUDGET. 
          AND THAT 
          [04:25:01]
IS WHEN THE FINANCE DEPARTMENT, UH, STARTS MEETING WITH THE, UH, THE DEPARTMENTS IN, IN MARCH, APRIL AND MAY. 
          WE'RE LOOKING AT, UM, WHAT, WHAT DO YOU NEED TO KEEP THE SAME LEVEL OF SERVICE THAT YOU'VE BEEN DOING? NOT ANYTHING NEW, NOT ANY NEW PEOPLE, UH, WHAT ARE, WHAT'S YOUR BASE BUDGET? AND THAT CAN GO UP AND IT CAN GO DOWN. 
          UH, BUT IT'S, WE FIRST WORK ON, ON THAT. 
          AND THEN, UM, WE TRY TO MAKE SURE WE GET ALL THOSE NUMBERS RIGHT BEFORE WE HAVE OUR MEETINGS WITH THE CITY MANAGER, AND YES, WE'RE GOING OVER THE BASE BUDGET, BUT THEN WE'RE LOOKING AT, OKAY, WHAT ARE THE, THE NEW REQUESTS THAT THE DEPARTMENT WOULD LIKE TO, UH, TO SEEK FUNDING FOR AT NEW REQUESTS COULD INCLUDE ADDITIONAL STAFFING. 
          IT COULD INCLUDE NEW PROGRAMS, ALL IT'S, BUT IT'S IT'S THIS FIRST SLIDE REPRESENTS THOSE REQUESTS THAT HAD, UH, STAFFING ASSOCIATED WITH IT. 
          AGAIN, THIS IS JUST THE GENERAL FUND, AND THIS IS JUST THE LIST THAT THE CITY MANAGER HAS GIVEN A CHECK MARK FIVE, THE MIDDLE COLUMN SAYS DEPARTMENT RANK. 
          PART OF THE BUDGETING PROCESS THAT WE GO THROUGH IS EACH DEPARTMENT, UH, RANKS FROM HIGHEST PRIORITY TO THE LOWEST. 
          ALL OF THE, WE CALL THESE SUPPLEMENTS, ALL OF THE SUPPLEMENTS THAT THEY SUBMIT IN THE PROCESS. 
          NOW THEY'RE NOT RANKED AGAINST EACH OTHER. 
          SO IT'S JUST WITHIN EACH DEPARTMENT. 
          UM, SO YOU CAN SEE ON THAT COLUMN WHERE THAT, WHERE THE DEPARTMENT HAS RANKED THAT PARTICULAR SUB SUPPLEMENT, THE NEXT COLUMN IS THE NUMBER OF FTES FULL-TIME EQUIVALENT EMPLOYEES, BASICALLY THAT THE DEPARTMENT REQUESTED. 
          AND THEN THE NEXT COLUMN IS THE CITY MANAGER RECOMMENDED. 
          SO, UM, IN A COUPLE OF INSTANCES, THE DEPARTMENT WAS ASKING FOR THREE POSITIONS AND THE CITY MANAGER RECOMMENDED BUDGET HAS ONE. 
          SO JUST WANTED TO SHOW YOU THAT AND LET ME THROW SOMETHING OUT THERE. 
          AND SO THIS IS VERY CONSCIOUS. 
          IF YOU EVEN LOOK AT THE GROWTH, YOU'VE GOT THE KID GO TO THE GRIDS TABLE FTES, AND IT KIND OF GOES BACK TO, SO THIS ONE, SO WE ADDED, WE DID ADD MORE GOING FROM A 21 TO 22 ON PAPER. 
          AND WE VERY CONSCIOUSLY THIS YEAR. 
          I MEAN, THAT'S ONE REASON WE DID THE STUDY. 
          WE'RE GOING TO LOOK AT THE RETENTION. 
          WE'RE GONNA LOOK AT WHERE WE WERE ON THE RETENTION, UH, BEFORE COVID, AND THEN DURING COVID 20. 
          AND THEN WE HAD A HUGE SPIKE AT 21, AND ALSO WHAT HAPPENED IN THAT SAME TIMEFRAME ON HOUSING COSTS, AND THEN RELATIVE TO THE PAY POINT STUDY. 
          I MEAN, BOTTOM LINE, WE HAVE FEWER PEOPLE AND THEY'RE MAKING LESS RELATIVE TO OUR PEERS AND CHRISTIE WE'LL GET INTO THAT. 
          AND SO IN THIS BUDGET TO REMAIN BOTH FISCALLY RESPONSIBLE AND TO ADDRESS OUR EMPLOYEES AND RETENTION AND THE RECRUITMENT PIECE WE CONSCIOUSLY FOCUSED ON, BECAUSE WE HAD A BIGGER JUMP IN FTS LAST YEAR TO ADDRESS THE OTHER ITEMS, TO REMAIN COMPETITIVE, PARTICULARLY WITHIN THIS, IF YOU WERE TO DRAW A PARABOLA, CAN I SAY THAT YOU COULD, AND, AND, UH, AROUND THE NORTH AUSTIN AREA, REALLY WITH OUR NEAR PEERS, BECAUSE THOSE ARE THE ONES THAT, BUT WE'LL, WE'LL GET INTO THAT FURTHER, BUT JUST ANECDOTALLY, ANOTHER THING IS, AND IF YOU LOOK ACROSS CERTAIN DISCIPLINES, LET'S SAY YOU LOOK AT THE TEXAS APA SITE, YOU'LL SEE SO MANY MORE PLANNING JOBS, FOR EXAMPLE, OPEN AND THE, THE AUSTIN AREA VERSUS DFW OR HOUSTON. 
          BECAUSE AGAIN, YOU'VE GOT THE HOUSING COST PIECE, THE VOLUME OF WORKLOAD, ALL OF THAT IS FACTORING YET. 
          SO THERE ARE CERTAIN AREAS THAT, YOU KNOW, ENGINEER'S BE ANOTHER THAT, SO THIS IS VERY, THIS IS DELIBERATE. 
          UM, BUT WE'LL GET TO THAT, BUT THAT IS KIND OF ONE OF THE REASONS YOU DON'T SEE THE CONTINUED BIG JUMP AT FTES BECAUSE WE JUST, WHEN YOU START SEEING HOW WE'RE BUILT FINANCIALLY, IT'S NOT, YOU CAN DO. 
          AND IT'S AN EITHER AT THIS POINT IN, IN MANY RESPECTS THE DEPARTMENT, AND 
          [04:30:01]
I GUESS THAT SHOULD DICTATE WHAT REQUESTS ARE APPROVED. 
          SO CAN YOU WALK THROUGH LIKE HOW YOU CAN HAVE SOMETHING LIKE SOMEBODY RANKED, WE WON THEIR DEPARTMENT RANK, I'M ASSUMING ONE MEANS MOST IMPORTANT AND THEN THEIR REQUESTS, THEY NOT GET WHAT THEY ARE REQUESTING IF THEY'RE RANKED NUMBER. 
          CORRECT. 
          SO THEY, THEY DID HAVE MANY TALKING ABOUT THE SECOND CUTS AND GOING BACK, YOU WANT TO TALK ABOUT THAT PROCESS, HOW WE, WE DID TAKE MORE THAN ONE, CUT IT DAY. 
          SURE. 
          AND THIS IS, THIS IS OFF THE INITIAL, UH, SUPPLEMENTS. 
          SO THIS IS WHEN YOU FILTER IT DOWN, WE'VE HAD MULTIPLE MEETINGS. 
          IT'D BE A NICE WAY TO PUT IT. 
          NO, I'LL PUT ON MY DEPARTMENT HEAD AND, UH, EACH DEPARTMENT, YOU KNOW, WHEN IT COMES TO BUDGET, WE REALLY HAVE TO PUT ON OUR, OUR DEPARTMENT HEAD HAT AND SAY, YOU KNOW, WHAT IS MY DEPARTMENT? AND EVERYBODY DOES THAT. 
          ALL THE DEPARTMENTS DO THAT, BUT AS IT FILTERS UP TO THE CITY MANAGER LEVEL, THEN IT'S GOTTA BE A MUCH BROADER, UH, LOOK. 
          SO MY NUMBER ONE MAY NOT BE THE ORGANIZATION'S NUMBER ONE, BUT MY NUMBER TWO MIGHT BE MORE IMPORTANT FROM WHAT THE CITY MANAGER'S DIRECTION IS AND WHAT THE COUNCIL, THE REQUIREMENT REEF IS NOT NECESSARILY EXACTLY IN LINE WITH THE ORGANIZATIONAL RENEWAL FOR THOSE DEPARTMENTS. 
          SO, SO WE'LL, WE'LL HAVE TO LOOK AT THE TOTALITY OF IT. 
          IF YOU LOOK AT SAY PARKS, MAINTENANCE OR STREETS. 
          SO IN THOSE AREAS, BIG PICTURE, WE'RE TRYING TO ADDRESS THE PAY. 
          THAT'S ONE ISSUE. 
          WE ALSO HAVE, THOSE ARE THE YEARS. 
          WE ALSO HAVE HIGHER TURNOVER BECAUSE IT'S A MATTER OF WORKLOAD AND PAY. 
          SO YEAH, THEY WERE RANKING IN SOME CASES IT WAS EQUIPMENT OR SOMETHING ELSE THAT WAS AHEAD. 
          BUT IF YOU DON'T HAVE THE PEOPLE TO STAFF IT, YEAH. 
          AND THE NEXT SLIDE MIGHT GET MORE INTO THAT. 
          BUT I DO WANT TO POINT OUT THAT THIS IS THE TOTAL AMOUNT IN SOME OF THESE INSTANCES, ESPECIALLY LIFE CUB, THOSE OF PUBLIC WORKS AND PARKS PATROL OFFICERS, BUT THOSE DOLLAR AMOUNTS ALSO INCLUDE VEHICLES. 
          AND SO THAT'S NOT JUST THE COST OF PEOPLE. 
          THAT'S THE FULL COST OF BRINGING THAT STAFF ONBOARD. 
          UM, BUT THE NEXT SLIDE, BEFORE YOU MOVE ON, CAN I ASK ONE SMALL QUESTION ABOUT, UM, THE LIST HERE ON PARKS AND REC AQUATICS, RECREATION COORDINATOR CONVERT SEASONAL FULL TIME? UM, WHAT WOULD WE DO WE NEED THAT, IS THAT EXPLAINING CONVERTING AQUATICS TO FULL-TIME? YEAH, IT WAS, IT WAS NUMBER FOUR ON OUR LIST. 
          IT RANKS VERY HIGH OUT WITH 21 OR SOMETHING LIKE THAT, ALL THE OTHER SUPPLEMENTS. 
          SO, UM, WAS A HIGH HIGH POSITION BECAUSE WHAT THEY WOULD BE DOING IS, IS RECREATION FOR ANY, ALSO A BIG AQUATICS AREA, BUT PREPARING FOR FLIGHTS AND THE SUMMER CAMPS AND WHITE CARD TRAINING AND EVERYTHING ELSE THAT TAKES PLACE, IT'S A YEAR ROUND POSITION, BUT THEN WE SUPPLEMENT THEM WITH ADDITIONAL RECREATION RESPONSIBLE. 
          OKAY. 
          SO IT'S NOT ACTIVELY AQUATICS, UM, CORRECT. 
          NOT, NOT YET. 
          YEAH. 
          I DON'T THINK WE HAVE ANY INDOOR FACILITIES. 
          SO THAT'S CONFUSING. 
          THANK YOU. 
          THE NEXT SLIDE IS THOSE SUPPLEMENTS THAT DEPARTMENTS REQUESTED AND THAT DID NOT INVOLVE PEOPLE. 
          AND THESE, AS IT SAYS, ARE RECOMMENDED BY THE CITY MANAGER IN THE BUDGET. 
          I DON'T WANT TO GO OVER EACH OF THOSE INDIVIDUALLY, BUT WE CAN KIND OF PAUSE TO SEE IF YOU SEE ANYTHING THAT YOU WANT TO ASK THE DEPARTMENTS ABOUT TWO OR THREE PAGES OF THIS. 
          SO I DON'T KNOW THAT I HAVE A QUESTION FOR THE DEPARTMENTS, BUT I HAVE A CONCERN GOING BACK ONE TO THE, THE RECOMMENDED FTES. 
          UM, I'M LOOKING AT THE PD, WE'VE GOT REQUESTS FOR, UH, EIGHT PATROL OFFICERS AND FIVE DETECTIVES AND IT'S THIRD ONE AND TWO REQUESTS. 
          AND I FEEL LIKE EVERY YEAR, THIS SORT OF HAPPENS WHERE PD IS REQUESTING A LOT MORE HEAD COUNT AND WHAT THEY GET IS VERY MINUSCULE AND I'M CONCERNED WITH THE CURRENT STAFFING ISSUES AND HOW LONG IT TAKES TO ONBOARD THAT WE ARE SETTING UP THE DEPARTMENT TO NOT BE AS EFFECTIVE AS THEY HAVE BEEN IN THE PAST. 
          WELL, LET ME, LET ME ADDRESS 
          [04:35:01]
THAT ALSO IN GREG CAN AS WELL. 
          SO IT'S BEEN LESS THAN A YEAR, BUT THE DISCUSSIONS WITH BOTH DEPARTMENTS AND BOTH ASSOCIATIONS, AND I DON'T WANT TO, AGAIN, JUMP AHEAD, BUT WE'RE LOOKING AT STEP PLANS FOR BOTH. 
          WE'LL SHOW YOU SOME OF THE ITEMS IN THE PAY PLAN, UM, IN TERMS OF BEING ABLE TO DO BOTH IN A GIVEN YEAR. 
          NOW THERE IS GOING TO BE ROOM FOR ADDITIONAL GROWTH IN TERMS OF OUR ECONOMIC BASE. 
          UM, RIGHT. 
          I WAS GOING TO, WHICH IS LATER, BUT WE HAVE ABOUT 3.2 MILLION SQUARE FEET OF COMMERCIAL IN VARIOUS PHASES OF DEVELOPMENT RIGHT NOW. 
          AND CAMERA COULD EVEN SPEAK TO THAT. 
          SO MORE IS COMING. 
          BUT WHEN YOU LOOK AT OUR CURRENT BASE AND OUR POPULATION, BECAUSE WE'RE, AND AGAIN, THIS IS ACTUALLY JUST LOOKING AT THE 1 CENT, NOT GETTING IT TO APPLES AND ORANGES WITH A CAP METRO MEMBERSHIP, BUT OUR COMMERCIAL BASE IS MUCH SMALLER. 
          AND SO IN THE TOTALITY OF IT, YES, UH, WE'RE ADDING, BUT THE COMPETITIVE PIECE THAT Y'ALL HAVE ASKED FOR AS WELL, UM, AND FOR GOOD REASON, IT'S ACROSS THE BOARD ACTUALLY BETTER THAN AGAIN, WE'LL GET INTO SOME OF THIS AND CHRISTIE'S WAS THAT PERFECT? YOU DROP THE MIND. 
          SO I'LL LET GREG SPEAK TO THAT. 
          BUT WE DO BELIEVE THOUGH THAT THE ABILITY FOR GREG AND BILLY SHOP TO STAY MORE FULLY STAFFED, ONCE WE MAKE THIS CHANGE ON THE STEP PLANS WILL GET US CLOSER TO WHERE WE NEED TO BE, WHICH WILL HELP ON THE ACTUAL MANPOWER FTE PIECE. 
          UM, SO THANK YOU FOR ASKING THAT QUESTION. 
          I THINK, I THINK WHERE THE CHALLENGE COMES IN, AS I UNDERSTAND THAT AS, AS A COUNCIL, YOU GUYS HAVE A BIG, BIG DECISIONS TO MAKE, AND I KNOW THERE'S A LOT OF FACTORS THAT KIND OF PLAY INTO IT. 
          YOU KNOW, I ALWAYS THINK THAT MY RESPONSIBILITY AS A CHIEF IS TO LET YOU KNOW THE THINGS THERE'S NEEDS ON MY CALL ONCE. 
          I MEAN, THERE'S THINGS THAT CAN YOU LIVE WITHOUT, AND THERE'S THINGS THAT WE HAVE TO HAVE, UM, OVER 27 YEARS, I'VE KNOWN THAT I'VE SEEN THE BALANCING BECAUSE IF I UNDERSTAND, WHEN WE LOOK AT COMPENSATION PACKAGES AND WE LOOK AT COSTS, I DON'T EVEN KNOW WHAT THOSE NUMBERS ARE YET. 
          I HAVEN'T SEEN THOSE THINGS YET. 
          AND THERE'S GOTTA BE A BALANCE BETWEEN, YOU KNOW, THERE'S TAXES AND ALL KINDS OF OTHER THINGS INVOLVED AND THAT'S WAY BEYOND ANYTHING THAT I'VE EVER HAD TO LEARN THAT BEING ACHIEVED. 
          BUT, YOU KNOW, THE ONE THING I'VE ALWAYS PROMISED TO DO AS THE CHIEF AND AS AN OFFICER COMING UP IS TO, IS TO ALWAYS TELL YOU, WHAT DO WE NEED TO BUILD A, MAINTAIN WHAT WE HAVE TODAY? YOU KNOW, WE DID WORKLOAD ANALYSIS. 
          WE DID, UM, YOU KNOW, TO LOOK AT WHAT IT WOULD TAKE TO, TO KIND OF MAINTAIN THE SAME LEVEL OF SERVICE YEAR AFTER YEAR. 
          UH, THE, THE CHALLENGE THAT WE RUN INTO IS, UM, IS, OH, IN THE NEXT FIVE YEARS OF OUR SUPERVISORS, WE'VE GOT ABOUT 50% THAT CAN RETIRE. 
          AND MY FEAR IS ALWAYS GOING TO BE THAT BY THE TIME THESE PEOPLE RETIRE AND I'M JUST REPLACING THEM AS THEY GO, I'M NOT ABLE TO KEEP THE NEW GROUP COMING IN AND BEING ABLE TO GROW ON TOP OF THAT. 
          SO, UH, I KNOW IT'S DIFFICULT CAUSE YOU GUYS GOT, GOTTA DEAL WITH THE MONEY PIECE AND THERE'S EVERYBODY HERE AT THIS TABLE. 
          THAT'S LOOKING, EVERYBODY'S, PEOPLE ARE JUST AS IMPORTANT, BUT YOU KNOW, I'LL, I'LL TELL YOU AND I'M SURE THE SAME THING WITH THEM IS I'LL NEVER PUT ANYTHING IN THERE JUST FOR FLUFF BECAUSE YOU KNOW, IT'S, AS WE GROW, WE HAVE THOSE CHALLENGES. 
          AND I KNOW WE'RE GOING TO TALK ABOUT RETENTION AND, AND, UH, RECRUITMENT RECRUITMENT LATER BECAUSE THAT'S ALSO BEEN AN INTERESTING CHALLENGE FOR THE LAST COUPLE OF YEARS. 
          BUT, UH, UH, THIS IS JUST AN EXPERIENCE I'VE NEVER BEEN THROUGH. 
          AND, UM, UH, YOU KNOW, PEOPLE DON'T WANT TO BE COPS AND IT'S KIND OF HARD TO, TO FIND THEM. 
          SO THAT COMES TO THE COMPENSATION PIECE WHEN WE TALK ABOUT SALARIES AND IT'S NOT THAT THEY JUST WANT TO MAKE MORE MONEY BECAUSE THEY WANT TO IT'S, IT'S, THAT'S HOW WE ATTRACT PEOPLE TO COME MOVE HERE UNTIL THE ANDREW WOULD BE PART OF WHAT WE W WE'RE GROWING HERE. 
          SO, UH, WE'RE WE'RE I LOOKED AT IT EARLIER, YOU KNOW, WE'RE, WE'RE SEVEN PATROL OFFICERS SHORT, WE'RE FOUR DISPATCHERS SHORT AND EVERYBODY'S PULLING DOUBLE AND OVERTIME. 
          AND IT'S REALLY THAT, THAT WHOLE PIECE BETWEEN THE COMPENSATION PIECE AND THE JOINT PIECE. 
          AND YOU, YOU KNOW, WHEN YOU FIRST START OUT, YOU KNOW, I STARTED OUT AT EIGHT BUCKS AN HOUR AND I DIDN'T CARE. 
          I LOVED WHAT I WAS DOING. 
          AND THERE'S A BALANCE THAT COMES IN THERE BECAUSE WHEN YOU HAVE TO WORK MORE OVERTIME THAN YOU NEED TO WORK, YOU REALLY DON'T CARE ABOUT HOW MUCH MONEY YOU'RE MAKING AT THAT POINT. 
          IT'S JUST, YOU JUST GET THE QUALITY OF LIFE KIND OF CHANGES. 
          SO, BUT, UH, UH, BUT A LONG TIME AGO, AND WHEN BETH JOHNSON WAS THE, UH, CITY MANAGER HERE, YOU KNOW, WE ALWAYS, WHEN WE'D HAVE BUDGET MEETINGS, IT WAS LIKE CONVERSATIONS ABOUT, DO YOU WANT PEOPLE, OR DO YOU WANT PAY? AND THAT'S ALWAYS BEEN, UH, THAT BALANCING ACT, BUT YOU KNOW, EVERYTHING THAT WE LISTED IS, LIKE I SAID, IT'S, IT'S MY RESPONSIBILITY TO ME TO LET YOU KNOW WHAT THE NEEDS ARE. 
          AND, UM, AND I KNOW, UH, THROUGH FINANCE AND THROUGH 
          [04:40:01]
THE CITY MANAGER'S OFFICE, THERE'S JUST A LOT OF OTHER THINGS THAT COME INTO PLAY AS WELL. 
          SO, AND THAT WAS A LONG ANSWER TO THAT BECAUSE IT'S, IT'S, IT'S KIND OF DIFFICULT FROM A DIRECTOR'S POSITION BECAUSE, YOU KNOW, YOU WANT EVERYTHING THAT YOU PUT IN YOUR BUDGET, YOU KNOW, WE ASKED FOR 50 DIFFERENT SUPPLEMENTS, BUT WE ALSO KNOW THAT SOME OF THOSE, YOU KNOW, THEY DID ASK, YOU COULD ASK FOR 15 AND I'M MORE THAN MARK, BUT, UH, UM, YOU KNOW, I THINK THAT'S JUST OUR RESPONSIBILITY IS TO LET YOU KNOW WHAT THE NEEDS ARE. 
          YOU'VE JUST GOTTEN REALLY GOOD AT ASKING FOR MORE THAN YOU NEED. 
          YEAH. 
          EVERY YEAR. 
          AND THEN THAT IS WHERE THE DECISION POINT WILL BE. 
          WHEN WE SHOW YOU THIS, YOU COULD ADD MORE OFFICERS, UH, BUT YOU GO INTO THOSE STEP PLANS. 
          YOU CAN'T DO, YOU CAN'T DO BOTH, OR YOU COULD NOT ADD CIVILIANS, BUT YOU, YOU CAN'T, YOU CAN'T DO ALL THREE. 
          IF YOU LOOK AT OUR ECONOMIC BASE, I KNOW DAVID HAS A QUESTION, BUT YOU SAID WE ARE SEVEN OFFICERS SHORT AND HOW MANY DISPATCHERS FOR, OKAY. 
          SO IT'S NOT INCLUDED IN THAT NUMBER THAT AS TEAM THAT'S ADDITIONAL, BUT THOSE ARE, THOSE ARE EXISTING. 
          THOSE ARE JUST VACANCIES VACANCIES. 
          SO WHERE I STRUGGLE IS I WOULD LOVE TO FIND THAT EVERYTHING RIGHT. 
          I WOULD LOVE TO GET ANOTHER CHILDREN'S LIBRARY OR THE AQUATICS REC COORDINATOR, BUT THIS COUNCIL COALESCED AROUND THE IDEA THAT EVERYTHING WE DO IS BASED ON PUBLIC SAFETY. 
          AND SO I HAVE SOME HEARTBURN ABOUT POURING FUNDING INTO BEING NICE TO HAVES VERSUS THE PUBLIC SAFETY. 
          WELL, WHERE WE'RE AT, THIS IS I'M JUST THE MESSENGER. 
          AND WE GET FURTHER IN THIS. 
          THIS IS, THIS IS TOUGH STUFF. 
          NOW, GRANTED, YOU'VE GOT TO LOOK A POPULATION CRIME RATE, THE PREVENTION SIDE. 
          NOW WE'RE GOING INTO IT, A DOWNTURN. 
          SO PEOPLE CRIME DOES GO WELL. 
          I CAN TELL YOU THAT HOUSTON AREA USED TO, UH, WHEN THEY WERE DOWN THERE, IT'S A GUNS OR BUTTER THING. 
          IT TO A LARGE DEGREE, WE HAVE TO DO GUNS AND BUTTER. 
          IT'S JUST NOT AS BIG AS A GUN AND MAYBE NOT A FULL STICK OF BUTTER. 
          UM, WE DON'T HAVE A, FOR B CORPS. 
          WE DON'T HAVE THE SAME, UH, GENERAL FUND TAX BASE. 
          WE DO HAVE THE POPULATION. 
          UM, THE ONE THING TO THINK OF, AND, AND I'LL, YOU CAN CORRECT ME IF I'M WRONG, CHRISTY. 
          I KNOW, BUT YOU CAN GET THE FULL NUMBERS BY COMPARISON ON, ON PAPER. 
          WE'RE BIGGER THAN GEORGETOWN. 
          RIGHT NOW WE HAVE 194. 
          I SAW 104 HUNDRED 92 RESIDENTS PER EMPLOYEE. 
          THEY HAVE 90 OR 92 RESIDENTS PER EMPLOYEE, THE UNDER A HUNDRED NINETY FIVE ONE. 
          SO YOU'RE PARKED 1 58 . 
          HMM. 
          SO IT'S IT, IT AGAIN. 
          NOW WHAT WE TRIED TO DO WITH, WHEN WE GET IN STEP PLANS IS TO ADDRESS, AND WE'RE ALSO GONNA HAVE THE POLICY PIECES IS TO TRY TO GET US COMPETITIVE WITH THOSE CITIES, BECAUSE AT THE END OF THE DAY, THOSE ARE REALLY THE ONES THAT WE'RE COMPETING WITH ON HOW WE'LL SHOW YOU THE NUMBERS ON HOUSING STOCK ON IT, ON EVERYTHING. 
          NOW IN 21, WE WENT FROM ACTUALLY IN 2020, WE HAD REAL GOOD ON RETENTION. 
          AND THEN WHEN THE WHATEVER GREAT RESIGNATION AND THEN EVERYTHING UNCERTAINTY, WE TOOK A HUGE SPIKE, EVEN A BIGGER SPIKE THAN OUR OTHER PEERS. 
          WE'RE BACK DOWN PROBABLY IN LINE WITH MOST ALL OF THEM NOW, BUT LONG-TERM BETWEEN OUR HOUSING COSTS AND OUR PAY. 
          WE'RE GOING TO HAVE TROUBLE FILLING THE POSITIONS WE HAVE IN EVERY AREA. 
          THAT'S ONE OF THE REASONS THE PAY STUDY, YOU KNOW, WE WENT THROUGH, WE'RE TRYING TO IDENTIFY THE REASONS WHY PEOPLE, YOU KNOW, LOVE TO RETIRED OR WHATEVER. 
          CHRISTIE'S GOT THAT AS WELL. 
          BUT THE RECRUITING PIECE, THAT IS A TOUGH ONE. 
          SO, I MEAN, WE'VE GOT TO FILL THE ONES WE HAVE AND WE HAVE TO KEEP GROWING. 
          UH, THAT'S WHY IT'S CAMERON'S JOB TO HELP BUILD THAT BASE. 
          AND HE'S, WE'VE GOT A LOT OF STUFF COMING, BUT WOULD YOU SAY MOST OF THOSE PROJECTS ARE STILL 24 MONTHS AWAY AND THE TAX ROLLS ARE EIGHT MONTHS OR SOMETHING, AT LEAST. 
          SO, SO I HAVE A QUESTION FOR EACH OF YOU THEN, CAN YOU GET US MORE OF A HOLISTIC APPROACH AS FAR AS LIKE RESPONSE TIMES? CAUSE EARLIER NOT WHEN I FIRST GOT HERE, UM, WE WERE TALKING ABOUT CUSTOMER SERVICE BY THE CITY AND DEFINITELY WHAT YOU GUYS PROVIDE AS CUSTOMER SERVICE, BECAUSE A LOT OF TIMES PEOPLE CAN BE IN CRISIS. 
          WHAT RESPONSE TIMES LIKE, AND WHAT'S THE FEEDBACK WE'RE GETTING BECAUSE PERSONALLY, I HAD TO CALL YOU GUYS A COUPLE OF WEEKS AGO AND THIS 17 MINUTES FOR AWHILE, AND I COULD HAVE BEEN A VERY DANGEROUS SITUATION. 
          SO 
          [04:45:01]
I'M JUST CURIOUS WHAT KIND OF CUSTOMER SERVICE WE'RE PROVIDING, BUT ALSO UNDERSTAND THE CHALLENGES BECAUSE I CAN CHOOSE WORK IN BETWEEN CEDAR PARK AND LEANDER. 
          HEY, THEY PAY MORE THERE'S SILVER SERVERS. 
          I'M PROBABLY GOING TO GO THERE. 
          SO WHAT ARE SOME OF, WHAT ARE SOME THINGS WE NEED TO DO TO PROVIDE SOLUTIONS? WELL, I MEAN, YOU KNOW, CUSTOMER SERVICE IS VERY IMPORTANT TO ME. 
          I MEAN, OUR SERVICE FIRST PHILOSOPHY IS EVERYTHING YOU'VE TALKED ABOUT TODAY. 
          THAT'S WHAT WE WANT TO PROVIDE. 
          YOU KNOW, WE, DON'T NOT ONLY DO WE WANT TO PROVIDE THAT SERVICE TO ANYBODY THAT CALLS US BECAUSE WE DO, IT'S SLOWLY STARTING TO GO AWAY, BUT EVEN WE CAN STILL DO CERTAIN KINDS OF CALLS THAT MOST POLICE DEPARTMENTS STILL DON'T DO. 
          AND THAT'S THAT SHOWING UP FACETIME AND CONTACT PEOPLE. 
          I WANT MY OFFICERS TO BE ABLE TO SPEND A LITTLE BIT MORE TIME WITH PEOPLE ON CERTAIN SITUATIONS. 
          CAUSE PART OF OUR, OUR, OUR JOB IS TO HELP SOLVE PROBLEMS AND THINGS LIKE THAT. 
          I'M NOT SURE ABOUT YOUR SITUATION SPECIFICALLY, UNLESS THEY WANT  OR SOMETHING LIKE THAT. 
          I'M NOT SURE WHAT, UH, WHAT THEY WERE DOING AND WHY IT TOOK HIM SO LONG TO GET THERE. 
          BUT YOU KNOW, OUR CUSTOMER SERVICE APPROACH, NOT ONLY IS IT, UH, DOES IT, IS THERE A PART WITH, UH, WITH PATROL AND COMING ON THE SCENE, IT'S ALSO OUR DETECTIVES AS WELL, BECAUSE YOU KNOW, RIGHT NOW WE'RE NOT ABLE TO INVESTIGATE MR. MEANER CASES. 
          WE'RE HAVING TO JUST STICK WITH OUR FELONY CASES RIGHT NOW. 
          AND WE CAN, WE LIKE TO WORK MORE ON THOSE MR. METER WANTS, BUT WE HAVE TO SPEND A MAJORITY OF OUR TIME AND JUST A FELONY. 
          CAUSE THOSE ARE THE MOST IMPORTANT WHEN IT'S CRIMES AGAINST PEOPLE THAN IT IS AGAINST PROPERTY IN A CERTAIN HEIGHT, THE LONGEST PROMPTS THAT PROPERTY. 
          BUT, UM, RESPONSE TIMES, YOU KNOW, I I'VE, THAT'S BEEN A QUESTION THAT I KNOW THE SYSTEM HE HAS IS A LITTLE BIT BETTER MINE DOESN'T IT WOULD GIVE YOU A GOOD READ OF THAT BECAUSE OF THE WAY HOW WE WORK OUR SYSTEM. 
          IT'S NEVER BEEN ONE THAT'S BEEN THIS. 
          I CAN TELL YOU TAKE TWO MINUTES OR THREE MINUTES TO GET SOMEWHERE. 
          TYPICALLY WE CAN GET SOMEWHERE FAIRLY QUICKLY. 
          UH, I THINK THE PROBLEM THAT WE'RE HAVING RIGHT NOW IS JUST WITH THE LACK OF STAFF, UM, AND THE SIZE OF THE CITY AND THE DISTANCE AND THE TIMES TO TAKE US TO GET FROM, UH, LEANDER TO TREVISO AND THEN HEADING NORTH AND SOUTH, IT'S JUST, IT'S JUST GETTING MORE AND MORE DIFFICULT AS THE CITY GROWS AND THE, AND THE TIME GOES, BUT YOU KNOW, THAT'S THE ONE THING THAT'S, LIKE I SAID, IT'S IMPORTANT TO ME IS EVEN THOUGH WE'RE AT THE 85,000 POPULATION, IS I STILL WANT PEOPLE TO FEEL LIKE THEY'RE IN A SMALL COMMUNITY WHERE THEY HAVE THAT ONE-ON-ONE INTERACTION WITH LAW ENFORCEMENT. 
          AND WE DON'T HAVE THOSE WHOLE TIMES, LIKE AUSTIN'S EXPERIENCING WHERE IT MAY TAKE AN HOUR OR TWO OR MAYBE A WEEK, OR, I MEAN THE WHOLE 24 HOURS BEFORE THEY COME TO YOUR HOUSE ON A BURGLARY AND THINGS LIKE THAT. 
          SO I DON'T KNOW IF THAT ANSWERED THAT OR NOT, BUT, UM, I GUESS MY GREATEST CONCERN IS THE MORE WE GET BEHIND THE EIGHT BALL, THE HARDER IT IS TO CATCH UP AND WE SEE WHAT'S ALREADY HAPPENING IN SOUTHWEST. 
          YEAH. 
          I DON'T THINK IT'D BE A MISQUOTE THAT THE CREEP UP HERE. 
          AND I WAS AT A POLICING CONFERENCE TWO WEEKS AGO AND I SAT ON A PANEL WITH OTHER MAYORS AND POLICE CHIEFS. 
          AND THEY'RE ALL TALKING ABOUT ALL THEIR PROBLEMS. THEY'RE LIKE, WELL, WHAT'S YOUR PROBLEM LEANDER. 
          AND I'M LIKE, REALLY DON'T HAVE ONE RIGHT NOW. 
          AND I THINK THAT'S, YOU KNOW, IT'S A CREDIT TO YOU AND YOUR OWN THINGS, BUT IT'S CLEAR WHEN I'M LISTENING TO THE MAYOR OF MANOR, TALK ABOUT HOW THEY HAVE DRIVE BY SHOOTINGS IN MAYNOR SURE WE'RE NOT THAT FAR OFF. 
          YOU KNOW, I THINK WE'RE ONLY A COUPLE OF HEADCOUNT AWAY FROM HAVING PROBLEMS AND YOU'RE ABSOLUTELY RIGHT. 
          AND WE NEED TO FRONT LOAD IT AND NOT TRY AND PLAY CATCH UP OR ELSE WE'RE GOING TO BE AUSTIN OR ONE OF THESE OTHER PLACES THAT PEOPLE DON'T WANT TO MOVE TO WHEN THE LITTLE THINGS QUICKER GET IN FORCE, THEY RELATE TO THE BIGGER THINGS. 
          CAUSE I GOT BY WITH THAT. 
          I CAN EVEN ELEVATE TO THIS AND ON UP, YES. 
          AND WE'RE LOOKING AT AN ECONOMIC DOWNTURN. 
          AND UM, WHEN YOU LOOK AT HOW LARGE THE CITY IS, WE'RE 40 SQUARE MILES AND WE'RE SPREAD OUT INTO EVERY CORNER. 
          NOW THAT'S A LOT OF GROUND FOR OUR OFFICERS TO COVER. 
          AND I THINK I SPOKE WITH YOU BEFORE ABOUT IT'S REALLY CONCERNING TO LOOK AT. 
          IT'S AMAZING THAT WE HAVE SO MUCH TENURE, BUT PEOPLE CAN RETIRE. 
          AND THERE SEEMS TO BE A GAP IN THAT MIDDLE GROUP. 
          SO WE HAVE NEW OFFICERS AND WE HAVE PEOPLE WITH A LOT OF EXPERIENCE AND WE CAN'T BRING NEW PEOPLE ON AND GET THEM TO A POINT WHERE THEY HAVE MORE EXPERIENCE WITH US WITH YOUR PHILOSOPHY OF COMMUNITY POLICING. 
          I DON'T WANT OUR REPUTATION TO CHANGE AS A COMMUNITY. 
          IT REALLY DOES SET LEANDER APART ON THE SURROUNDING COMMUNITIES. 
          SO THAT THAT'S CONCERNING TO ME ABOUT NOT HAVING ENOUGH OFFICERS. 
          I'M NOT BEING COMPETITIVE ENOUGH TO ATTRACT PEOPLE. 
          AND THEY'RE GOING TO THESE EVENTS AROUND THE CITY. 
          I THINK WE'RE GOING TO GET INTO THIS DISCUSSION EVEN IN THE, IN THE SECOND PART OF THIS, BUT WHERE ROBERT'S ABOUT TO GO IS ALSO GOING TO BE WHERE WE'RE AT AND IF THERE'S GOING TO BE A SURPLUS OR NOT LEFTOVER. 
          AND IF THAT'S WHAT WE FEEL AS A COUNCIL, I KNOW IN THE LAST COUPLE OF YEARS IT'S BEEN A, THIS IS WHAT WE GOT LEFT OVER JUST IN CASE EVEN, EVEN KEEPING OUR REVENUE WHERE IT'S AT, RIGHT. 
          AND WHAT DO WE WANT THE PRIORITY TO BE? IT JUST SOUNDS LIKE THERE'S A FEW CONCERNS. 
          SO MAYBE THAT'S A WAY WE CAN DIRECT OUR PRIORITY THERE TOO, AS WE'RE, AS WE'RE CONSIDERING THIS TOO. 
          BUT I THINK WE'RE GOING TO GET INTO THE RETENTION. 
          IT IS TOO. 
          IT'S KIND OF TWO DIFFERENT THINGS, BUT IT'S ALL IT ALL, IT'S ALL RELATED. 
          RIGHT? I WOULD SAY FLIP IT BECAUSE CHILDREN'S LIBRARIAN WHILE IT'S A NICE TO HAVE. 
          [04:50:01]
I FEEL LIKE THAT'S MORE OF A MID YEAR FUNDING, THEN SOMEBODY THAT'S IN PUBLIC SAFETY. 
          RIGHT. 
          SO I THINK WHAT WE DO IS, BUT THAT'S ALSO, AND I DON'T MEAN TO, I KNOW, BUT IT'S ONE OF THOSE THINGS WHEN YOU'RE LOOKING AT A CHILDREN'S LIBRARIAN OR AN AQUATICS PERSON, QUITE A PERSON IS ALREADY HALFWAY FUNDED. 
          UH, SO THIS IS PROVIDING THE OTHER, YOU KNOW, BASICALLY 50%, WE TALKED ABOUT CUSTOMER SERVICE EARLIER AND WE DO NOT HAVE A DEDICATED PERSON AT THE FRONT DESK, SO TO SPEAK AT THE LAC, THAT'S THE FIRST PART OF GREETING PEOPLE AS THEY COME IN, WHERE DO THEY GO, WHERE THEIR KIDS GO, WHO'S, WHO'S TAKEN CARE OF THAT PERSON. 
          AND THAT'S WHERE THIS PERSON IS GOING TO BE ABLE TO HELP. 
          WE DID ASK AND REQUEST A PERSON FOR THAT. 
          WE UNDERSTAND THE BUDGET PROCESS, AND THOSE ARE SOME THINGS WE'RE GONNA HAVE TO LOOK AT IN THE FUTURE A YEARS, SAME WITH THE VOLUNTEER OR, AND BEAUTIFICATION COORDINATOR. 
          THAT'S ANOTHER YEAR THAT WE'RE GOING TO HAVE TO HAVE TO LOOK AT ACCOUNT CLERK WAS ANOTHER ONE. 
          AND, AND I'M NOT JUST POINTING OUT PARKS. 
          EVERYBODY HAS THOSE SAME POSITIONS THAT WE'RE HAVING TO LOOK NEXT YEAR OR THE YEAR BEYOND RATHER THAN THIS YEAR. 
          SO WE'RE TRYING TO TAKE CARE OF SOME OF THE MOST IMPORTANT NEEDS FIRST AND I'VE, UH, AND SORT OF THE PIGGYBACK ON GREG'S COMMENT. 
          UH, I ALWAYS THOUGHT, YOU KNOW, FOR RETENTION FOR POLICING MIGHT BE, UH, A NICE, NICE THING TO TALK ABOUT IS MAYBE FOR RETENTION OR RECRUITMENT IS YOU CALL THEM PARK POLICE AND YOU HAVE FIVE OR SIX THAT ARE PARTIALLY PARKS, BUT THEY'RE THE REST OF THEIR DUTIES ARE OUTSIDE BECAUSE WE NEED THOSE AS WELL. 
          I MEAN, I'M, I'M OUT THE OTHER NIGHT AND I'M WALKING AND POLICE ARE HAVING TO RESPOND TO AN ISSUE AT LAKEWOOD PARK, YOU KNOW, AND IT'S, IT'S THOSE TYPE OF THINGS ARE HAPPENING. 
          SO, UM, WE GET A HANDLE ON NOW. 
          I'M ALL SUPPORTIVE OF ADDITIONAL AND THAT'S ALL COMPLETELY VALID AND I'M EMPATHETIC. 
          AND I WOULD LOVE TO HAVE A FULL-TIME QUIET RECREATION COORDINATOR, BUT HAVING SOMEBODY AT THE FRONT DESK AT PARKS DOESN'T HELP. 
          IF THE CARS AND PARKING LOT ARE BEING BROKEN INTO AND LOOK AT THE INDIVIDUAL DEPARTMENT BUDGETS, AND IF IT'S HALF FUNDED AND IT'S $46,000, THAT'S $23,000 VERSUS AN EMPLOYEE, UH, THAT COMES WITH, UH, WITH EVERYTHING ELSE TOO, THAT THERE'S GOING TO BE. 
          I'M SURE THERE'S SOME BALANCE THAT WHAT I WOULD SAY IS IT'S REALLY HARD FOR US. 
          I WOULD SAY MOST YOU'VE WORKED, UH, FOR, UH, FOR ADMISSIBILITY AND EVERYTHING BEFORE I'VE NEVER WORKED FOR A MUNICIPALITY BEFORE. 
          UM, I THINK WHAT WE DO IS WE GIVE OUR FEEDBACK OF SAFETY IS EXTREMELY IMPORTANT TO THIS COUNCIL, RIGHT? BUT WE GIVE OUR, WE GIVE OUR FEEDBACK THERE TO STAFF AND SAY, YOU CAN GO, WE CAN GO, SAFETY IS EXTREMELY IMPORTANT TO US, BUT WE UNDERSTAND THAT THERE'S GOING TO BE BALANCED. 
          SO THERE'S GOING TO BE GIVE AND TAKE IN EVERY SINGLE DEPARTMENT. 
          AND SO JUST KNOW THAT SAFETY IS IMPORTANT TO US. 
          IS THAT FAIR? LIKE, I DON'T WANT, WE CAN'T DICTATE THAT. 
          I FELT LIKE WE ALREADY ESTABLISHED THAT IN OUR JOBS, BUT ALSO I FEEL WHAT THEY, I FEEL LIKE, I'M SORRY. 
          I FEEL LIKE THAT AS FAR AS WE'VE GOTTEN IN THIS PRESENTATION, WE HAVEN'T GOTTEN AS FAR AS WHEN YOU TO, I THINK, TO HAVE THAT VERY DETAILED CONVERSATION AND TO CHRIS'S POINT EVERY TO MAKE IT ALL WORK, IT ALL HAS TO COME UP. 
          RIGHT. 
          AND SO I DON'T, I, I DON'T, I DON'T KNOW. 
          AND I COULDN'T TELL YOU THAT TAKEN AWAY THE AQUATICS PERSON TO FUND A POLICE OFFICER, MAYBE THAT'S THE RIGHT DECISION. 
          MAYBE NOT. 
          I DON'T THINK WE HAVE ENOUGH. 
          AND I THINK WE ALSO HAVE TO, UM, ASK THE QUESTIONS, BUT ALSO RELY ON THIS TEAM OF STAFF TO BE ABLE TO FIGURE OUT WHAT THAT BALANCE IS. 
          I DON'T KNOW THAT I'M QUALIFIED ENOUGH TO SAY ONE WAY OR THE OTHER AT THIS POINT. 
          THAT'S FAIR. 
          THAT'S WHAT I'M SAYING IS LIKE WE, WE GIVE OUR, WE GIVE OUR, UM, IN, IN NOT TRYING TO, TO DO STAFF JOB IN THIS CASE, WE GIVE OUR, LIKE OUR, OUR, OUR OPINIONS ON WHAT WE THINK IS BEST FOR THE CITY AND SAY, THIS IS THE, THIS IS THE DIRECTION. 
          AND THEN ALLOW IT TO COME BACK. 
          AND WHAT WE'RE DOING IS WE'RE DOING THAT RIGHT NOW, TOO. 
          AND WE'RE GOING BACK AND BACK AND FORTH. 
          I THINK AT THIS POINT IN IT, THERE'S GOING TO BE MORE INFORMATION. 
          THAT'S, THERE'S GOING TO BE MORE INFORMATION THAT'S NEEDED. 
          AND I THINK THERE'S ALSO A MAJOR COMPONENT. 
          THE ONE THAT WE'RE TALKING ABOUT RIGHT NOW THAT WE HAVE THAT I'VE HAD DISCUSSIONS WITH, IT'S JUST, WE'RE GOING TO THE RETENTION PIECE AND RECRUITING PIECE IS, IS AN EXTREME PART OF THAT. 
          I KNOW THAT'S GOING TO BE A LOT OF WHAT WE'RE GOING TO GO INTO IN THE NEXT EITHER. 
          AND WHEN WE GET CHRIS, HE'S GOING TO KILL ME. 
          BUT WHEN WE HAVE 10 TO 40% OF OUR TOTAL WORKFORCE IS BELOW MARKET AND WAGES. 
          SO, AND WE ARE, I MEAN, WHEN YOU START GETTING INTO THE RATIOS AND START LOOKING AT IT AND YOU LOOK AT, THERE ARE THE OTHER CITIES POPULATIONS, IT'S HOW WE'RE BUILT. 
          IT'S WHEN WE WERE BUILT, IT'S HOW QUICK WE WERE BUILT. 
          IT'S THE BALANCE OF RESIDENTIAL VERSUS COMMERCIAL. 
          IT'S THE OTHER THINGS THAT ARE GOING TO COME IN THE BACK END, WHERE 
          [04:55:01]
WE ARE GOING TO NOT ALWAYS BE IN THIS POSITION, BUT THEN WE ARE HITTING THE TIME OF UNCERTAINTY. 
          SO IT'S A BALANCE, BUT IT'S, IT'S, YOU KNOW, YOU'VE GOT ALWAYS, YOU'VE GOT SOME DEPARTMENTS THAT I THINK THAT, TO BE HONEST, HAVE YOU EVEN HAVING TO COME IN FROM THE OUTSIDE? UH, LET'S SAY ROBIN SHOP AND AN ENGINEERING. 
          UM, THEY, THEY DO PRODUCE A MASSIVE AMOUNT OF REVENUE FOR THE CITY DURING OUR DEVELOPMENT PHASE. 
          SO IT'S, IT'S ALMOST LIKE BEING ASKED TO CHOOSE AMONG YOUR CHILDREN IN A CERTAIN SITUATION BECAUSE YOU WANT IT TO, YOU'VE GOT TO TAKE CARE OF ALL OF IT. 
          AND WHAT WE'RE GOING TO TRY TO DO IS GIVE YOU ALL, ALL OF THE, THE NUMBERS, AND THEN Y'ALL GIVE US A LITTLE BIT MORE DIRECTION, OR WE CAN COME BACK WITH A TWEAKED AND WE WILL MAKE IT WORK ONE WAY OR THE OTHER WAY. 
          THAT'S WHAT WE DID. 
          WELL, I WAS JUST TELLING CAMERON, IT'S ALL ON HIM. 
          IT'S ON HIS BACK. 
          YOU COULD MAKE EVERYBODY'S DREAMS COME TRUE RIGHT NOW WITH ONE BIG FISH PH I'LL I'LL, UH, I JUST HAD A FEW MORE SLIDES TO GET TO THE END OF THINGS, OUR OFFICE, ALL VERY GOOD DISCUSSION AND DISCUSSION THAT THAT NEEDS TO HAPPEN. 
          UM, I WILL SAY, AND THIS HAPPENS EVERY YEAR, THE CITY MANAGER'S PROPOSED BUDGET IS BALANCED. 
          SO THIS IS NOT PRESENTED AS WHY DIDN'T YOU PUT IT IN MORE, WHATEVER MORE COUNCIL DECIDES SOMETHING COMES. 
          SO, AND THE OTHER THING THAT THE MAYOR ALLUDED TO IT, BUT, UH, WE, WE BASED IT ON THE MAXIMUM TAX RATE THAT WE THOUGHT AT THE TIME. 
          SO IT WASN'T LIKE IN SOME YEARS, THE PROPOSED BUDGET BASED ON A NEW TAX RATE INCREASE, AND THERE WAS ROOM ON THE TAX RATE TO ADD MORE THINGS THIS YEAR, WITH ALL THE NEEDS, ALL OF THE REQUESTS THAT THE DEPARTMENT SUBMITTED, PLUS THE COMPENSATION STUDY. 
          UM, WE, WE WENT TO THE MAXIMUM THAT WE COULD GET INTO HOUSE STATE LAW KIND OF LIMITS THINGS, BUT THE NEXT COUPLE OF SLIDES DEAL WITH, UM, NON, UH, PERSONNEL RELATED REQUESTS FROM THE DEPARTMENTS. 
          AND GRANTED, YOU'RE NOT GOING TO REALLY KNOW, UM, JUST LOOKING AT THE TITLE WASN'T SOME OF THESE THINGS ARE WHEN YOU GET THE FULL BUDGET, WE'LL, WE'LL TRY TO DO A BETTER JOB OF GIVING YOU MORE DETAIL ON WHAT SOME OF THESE THINGS ARE. 
          BUT THE BOTTOM LINE ON NON EMPLOYEE RELATED SUPPLEMENTS IS $950,000. 
          THE SUPPLEMENTS THAT WERE RECOMMENDED TOTAL $3.8 MILLION. 
          SO, YOU KNOW, WE'RE FORTUNATE TO BE ABLE TO PUT THAT MUCH. 
          SO NOW WE GET CLOSE TO THE END. 
          WHAT'S WHAT'S NEXT. 
          FOR THIS POINT, WE WILL GET YOU A BUDGET BOOK, UH, AS QUICKLY AS POSSIBLE. 
          WE HOPE THAT IT'S AVAILABLE TO YOU NEXT THURSDAY, BUT NEXT THURSDAY AT YOUR COUNCIL MEETING STARTS THE OFFICIAL PROCESS TO SET THE TAX RATE FOR THE CITY. 
          EVERY TAXING ENTITY GOES THROUGH THIS, UH, IT'S DICTATED BY, BY THE STATE LAW. 
          SO THE FIRST STEP IS YOU WILL RECEIVE THE TRUTH AND TAXATION CALCULATIONS PREPARED BY THE WILLIAMSON COUNTY TAX OFFICE. 
          AND WHAT THAT SERIES OF CALCULATIONS TELLS YOU. 
          AND IT TELLS THE PUBLIC IS, UH, GIVEN THE GROWTH. 
          WHAT WOULD THE TAX RATE NEED TO BE? THIS IS THE FIRST CALCULATION. 
          WHAT WOULD THE TAX RATE NEED TO BE SO THAT THE CITY DIDN'T BRING IN ANY ADDITIONAL REVENUE THAT IT DID LAST YEAR, THAT'S CALLED THE NO NEW REVENUE TAX RATES. 
          SO THAT'S, THAT'S ONE NUMBER. 
          THE NEXT NUMBER A TAX RATE IS WHAT IF YOU INCREASED THE MAINTENANCE AND OPERATIONS TAX RATE BY THREE AND A HALF PERCENT, ANDREW ADDED YOUR, YOUR DEBT RATE, WHAT WOULD THAT BE? AND THAT'S CALLED THE VOTER APPROVAL RATE. 
          AND THAT IS THE RATE THAT YOU CANNOT GO OVER UNLESS YOU CALL IT AN ELECTION. 
          [05:00:02]
SO IN THE OLD DAYS, FOUR YEARS AGO, IT WAS CALLED THE ROLL BACK RATE. 
          IT WAS 8% ABOVE. 
          UM, BUT NOW SINCE 2019, YOU'RE LIMITED ON YOUR OPERATIONS TAX TO THREE AND A HALF PERCENT SOUNDED REASONABLE FOUR YEARS AGO WITH INFLATION, BUT NOT AS MUCH THIS YEAR, BUT ANYWAY, THOSE ARE THE TWO RATES THAT YOU WILL BE PRESENTED WITH. 
          SO YOU UNDERSTAND WHERE YOUR BOUNDARIES ARE IN TERMS OF THE PROCESS. 
          YOU DON'T ADOPT A TAX RATE NEXT TO THIS DUDE, BUT YOU SET THE MAXIMUM. 
          ONCE YOU VOTE ON THE MAXIMUM, YOU CAN EXCEED THAT AS YOU DELIBERATE, UH, THE BUDGET. 
          AND THEN IN SEPTEMBER, THAT'S WHEN YOU VOTE TO FINALLY APPROVE THE BUDGET AND FINALLY APPROVED THE TAX RATE. 
          THE BOTTOM BULLET IS THAT THE USING THE INFORMATION WE HAD, UH, A WEEK AGO, UH, ON THE VALUES AND GROWTH, WE WERE PROJECTING THAT THE MAXIMUM WE COULD RECOMMEND TO YOU IS 42.30 CENTS, UM, WHICH IS STILL A, NEARLY A 6 CENT, THE CURRENT TAX RATE, BUT OBVIOUSLY WE'VE HAD TREMENDOUS GROWTH IN THE TECH SPACE. 
          SO AS THE BIGGER, THE TAX SPACE GETS THE LOWER THE TAX RATES GOING TO BE TO GENERATE THE SAME AMOUNT OF MONEY. 
          SO THAT MAKES IT ALL MAKE SENSE. 
          WHEN WE RECEIVED THE OFFICIAL CALCULATIONS FROM THE TAX OFFICE YESTERDAY, WE HAVE WIGGLE ROOM OF JUST SLIGHTLY UNDER ONE SENTENCE. 
          SO, UM, THAT IS WHEN YOU, WHEN YOU ARE DISCUSSING THIS NEXT THURSDAY, YOU WILL HAVE, IF YOU WANT TO GO TO THE MAXIMUM, YOU CAN, THE VOTER APPROVAL RATE, YOU'LL HAVE NINE TENTHS AT 1 CENT ABOVE THE CITY MANAGERS FOR POSTS, BUDGET, AND HOW MUCH MONEY'S THAT ROBERT HAD SAID, RUSS OUT OUR TERMS. SO, UM, ROUGHLY IT'S A MILLION DOLLARS, BUT, UM, THIS IS WHERE IT'S KIND OF LIKE CHANGING THE $20 BILL ON THE STREETS IN NEW YORK CITY. 
          WHAT, WHAT I LEARNED THIS PAST, UH, WE, UH, ESPECIALLY FROM THE TRAVIS COUNTY OR TRAVIS APPRAISAL DISTRICT, IS THAT, UH, THERE ARE STILL A LOT OF PROPERTIES STILL UNDER PROTEST, AND THAT HAPPENS EVERY YEAR. 
          AND THIS IS MY 13TH BUDGET WITH THE CITY OF LEANDER AND, UM, THE, THE REDUCTIONS FROM WHAT PEOPLE THINK THE PROPERTY'S WORTH AND WHAT IT SETTLES. 
          IT'S ALWAYS BEEN NOT MUCH. 
          THE APPRAISAL DISTRICTS HAVE BEEN VERY GOOD ABOUT ESTIMATING, UH, WHERE THOSE NUMBERS ARE GOING TO, AND EVEN WITH THE PROTEST, WHAT I LEARNED FROM THE, UH, TRAVIS, UH, APPRAISER THREW UP A CONFERENCE CALL WITH ALL OR ZOOM CALL WITH ALL TAXING ENTITIES IS THAT THE, THE APPRAISAL REVIEW BOARD ADJUSTMENTS ARE SIGNIFICANTLY MORE THAN THEY HAVE BEEN IN THE PAST. 
          SO NOW I'M STARTING TO HAVE A LITTLE BIT OF UNCERTAINTY ABOUT MY BUDGET PREDICTION ON THE, ON THE REVENUE SIDE. 
          SO I, I WOULD TELL YOU THAT YOU HAVE CLOSER TO 750 TO $800,000 WITH THAT ADDITIONAL 9 CENTS AND NOT A MILLION JUST BECAUSE, UM, EVEN ON THE ROLE IS CERTIFIED, THEY'RE STILL DEALING WITH A LOT OF PROTESTS. 
          AND, UM, I DON'T THINK WE HAVE AS MUCH CUSHION AS WE USED TO HAVE BETWEEN ESTIMATES AND WHAT TURNS OUT TO BE ALL THAT SAID, THERE'LL BE A MORE THOROUGH PRESENTATION ON YOUR OPTIONS. 
          AGAIN, IT'S JUST TO SET THE MAXIMUM TAX RATE AND IT DOESN'T. 
          UM, DOES IT FIND YOUR HANDS ON THE LOWER LAST THING, JUST ONCE YOU SET TO THE MAXIMUM, 
          [05:05:01]
THEN YOU SCHEDULE A PUBLIC HEARING WHICH GETS PUBLISHED IN THE PAPERS. 
          PEOPLE ARE, THE DETECTORS ARE NOTIFIED. 
          I WILL LIKE TO SUM UP WITH TWO THINGS. 
          AND I STARTED TO THIS YEAR, I AM MORE CONCERNED ABOUT OUR REVENUE ESTIMATES AND, YOU KNOW, SPEAKING TO THE ROYAL WE, UM, THE FINANCE DEPARTMENT AND MYSELF LOOKING AT OUR REVENUE ESTIMATES, UM, THOSE OF YOU WHO THAT HAVE BEEN HERE A FEW YEARS KNOW THAT WE'RE CONSERVATIVE, THERE'S JUST STUFF GOING ON EXTERNALLY WITH TAX PROTESTS, THE ECONOMY, MORTGAGE RATES, INFLATION, THE SALES TAX ISSUE THAT WE'RE DEALING WITH. 
          SUPPLY CHAINS THAT I DON'T KNOW HOW MUCH CUSHION WE'LL END UP WITH NEXT YEAR. 
          I'M NOT CONCERNED. 
          WE WON'T MAKE OUR REVENUE BUDGET, BUT WE'VE ALWAYS BEEN ABLE TO IN THE YEAR WITH A SURPLUS THAT THEN HELPS FUND ONE TIME, UM, SMALL CAPITAL PROJECTS. 
          AND I DIDN'T MENTION IN THE PRESENTATION, BUT THE PROPOSED BUDGET HAS $4 MILLION OF SMALL ONE-TIME PROJECTS. 
          UH, SOME OF THEM THAT ARE SUPPORTING, UH, SOME OF THE PROJECTS THAT DAN MENTIONED, BUT OTHER THINGS THAT ARE THE DEPARTMENTS HAVE ASKED FOR THAT ONE TIME EXPENDITURES, THAT'S $4 MILLION THAT WE HAVE IN THE BANK FROM THE YEAR WHERE WE'RE ENDING. 
          UH, I DON'T KNOW IF NEXT YEAR WILL BE THAT, UH, HAD THAT KIND OF A SURPLUS. 
          SO I JUST WANT TO LEAVE YOU LEAVE THAT WITH YOU IN TERMS OF WHEN YOU ARE SETTING THAT TAX RATE AND THEN DECIDING HOW TO SPEND THE EXTRA KNOWLEDGE. 
          I THINK IT'S CLOSER TO, LIKE I SAY, 750 TO 800,000, NOT THE MILLION THAT MATT WOULD TELL YOU. 
          THE LAST THING I WANT TO SAY, JUST FOR, UH, EDUCATION. 
          UM, THE, UM, THE CAPITAL PROJECTS THAT WERE MENTIONED IN EARLIER ABOUT THE DESIGN OF SAN GABRIEL PARK RIVER TRAIL AND THE PARK DESIGN, THAT IS A BOND PROJECT. 
          WE HAVE NOT SOLD THE BONDS YET FOR THAT PROJECT. 
          THE DESIGN IS BEING CASHED FUNDED, UM, WITH GENERAL FUND, UH, SURPLUS FROM PRIOR YEARS. 
          AND THEN ONCE THAT DESIGN IS FINISHED AND MARK COMES BACK TO THE COUNCIL AND SAY, THIS IS THE DESIGN, THIS IS THE CONSTRUCTION ESTIMATE TO BUILD IT. 
          ONCE THE COUNCIL DECIDES TO MOVE FORWARD, THEN WE WOULD SELL THE FALL LINES AT THAT TIME. 
          SO I DON'T KNOW IF THAT'S THE END OF NEXT YEAR OR IN THE 24, BUT THAT THERE'S SOME STEPS THAT WILL HAPPEN BEFORE THOSE BONDS ARE SOLD. 
          THE OTHER THING TO MENTION ON THE WATER SIDE, EVEN THOUGH THIS PRESENTATION IS BEEN OFF THE GENERAL FUND SIDE, WE WILL BE COMING TO YOU IN, UH, EITHER, UH, THE SECOND MEETING IN AUGUST, OR PERHAPS THE FIRST MEETING IN SEPTEMBER TO TAKE THE SECOND PHASE OF THE WATER DEVELOPMENT BOARD AND LONG TO BUILD THE WATER OF FRESHER CREEK PLANT EXPANSION AND THE DEEP WATER INTAKE. 
          THOSE OF YOU THAT WERE HERE LAST YEAR, REMEMBER THAT LEE IS COMMITMENT IS $120 MILLION TO THAT PROJECT. 
          IF IT STAYS WITHIN BUDGET, UM, WE ARE TAKING $40 MILLION OVER THREE PHASES. 
          WE TAKE, WE TOOK 40 MILLION FROM THE WATER DEVELOPMENT BOARD, UM, IN LAST YEAR, UH, WE'RE BORROWING THE MONEY. 
          SO WE ARE PAYING THE DEBT SERVICE ON IT. 
          SO THIS COMING YEAR IS THE NEXT $40 BILLION. 
          AND THE THIRD WILL DEPEND ON THE PACE OF CONSTRUCTION BY THE CONTRACTOR PAYMENTS, AS SOON AS IT START ON THAT PROJECT. 
          SO THAT WILL BE COMING TO YOU SHORTLY. 
          SO THERE IS NO WATER RATE OR SEWER RATE INCREASE RECOMMENDED IN THIS BUDGET. 
          THOSE OF YOU WHO WERE HERE LAST YEAR, REMEMBER THAT THE RATE CONSULTANT, UH, RECOMMENDED A, A 2% WATER RATE INCREASE OVER THE NEXT COUPLE OF YEARS. 
          WE DID NOT DO THAT 
          [05:10:01]
LAST YEAR. 
          STAFF RECOMMENDED NOT TO DO THAT. 
          WE THINK THAT OUR GROWTH HAS BEEN ABLE TO EXCEED PREDICTIONS. 
          UM, I WILL SAY IT'S GOING TO GET TOUGHER AND TOUGHER TO, TO, TO MAKE THAT CALL. 
          AND WE BORROWED THE NEXT $40 MILLION THAT ADDS MORE DEBT SERVICE NEXT YEAR. 
          UM, SOME POINT, UH, THE, THE 2243 SEWER PLAN SOMETIME IN THE FUTURE WILL NEED TO BE EXPANDED. 
          THAT'S GOING TO BE A BIG TICKET. 
          SO WE ARE DOING OUR, OUR BEST TO WATCH OUR REVENUES SO THAT THEY DO NOT CAUSE A WATER OR SEWER RATE INCREASE. 
          UM, IT'S BUT I USED TO WAY WILL COME SOONER THAN THE WASTEWATER TREATMENT PLANT, WHICH, WHICH LAND OR NEEDS, BUT IT IS NOT A, IT'S NOT A SLAM DUNK, BUT THERE ARE NOT RATE INCREASES IN THE FUTURE. 
          WE'RE JUST, WE'RE NOT, WE'RE NOT THERE YET, BUT EVERY BIG PROJECT WILL ADD TO THE PRESSURE. 
          THAT'S ALL I HAD ON MY PRESENTATION. 
          UM, JUST A COUPLE OF QUESTIONS. 
          ONE IS CLARIFICATION FOR, FOR ME, BECAUSE THIS IS NOT WHAT WE DID OR WHAT I DO THAT THE TAX INCREASE, UH, UH, THREE POINT PERCENT. 
          THAT IS NOT, THAT HAS NOTHING TO DO WITH THE RATE. 
          THAT'S THE TOTAL REVENUE, CORRECT? OR IS THAT, I KNOW THAT THE RATE REFLECTS THAT, BUT THE 3.5% IS REVENUE DOLLARS RATE. 
          CORRECT. 
          OKAY. 
          OKAY. 
          I JUST WANT TO MAKE SURE I WAS UNDERSTANDING TRANSLATE IT TRANSLATES, BUT IT'S NOT, NOT 3.5% OF 42 CENTS OR 47.97 CENTS. 
          IT'S IT'S THE DOLLAR AMOUNT. 
          THAT'S YOUR, YOU'RE GETTING A PERCENTAGE. 
          YEAH. 
          AND THAT'S THE, THAT'S THE MAXIMUM THAT ANY ENTITY CAN IMPROVE ON EXISTING PROPERTY. 
          OKAY. 
          SO, BUT AGAIN, NOT RATE IT'S DOLLARS. 
          OKAY. 
          UM, THE OTHER THING, WHAT IS OUR CURRENT DEBT RATIO? SEE THAT? OKAY. 
          SO, UM, WHERE DO YOU SEE? OR JUST UNDER 18 CENTS, 48 CENTS. 
          37%. 
          37%. 
          OKAY. 
          AND THAT IS GETTING UNCOMFORTABLE, NOT IF NOT AT OUR GROWTH RATE. 
          UM, I FEEL LIKE I BUILT THIS BOX THAT I NOW LIVE IN. 
          DID YOU BUILD THE DOOR? NO, I DIDN'T NO WINDOWS. 
          SO THOSE WHO MAY NOT KNOW, I'VE OFTEN SAID THAT I THINK A HEALTHY BALANCE BETWEEN YOUR OPERATING RATE AND YOUR DEBT, RIGHT. 
          IS TWO THIRDS OPERATING ONE THIRD DAY. 
          NOW, UH, THAT'S, THAT'S KIND OF A TEMPERATURE CHECK, BUT THEN YOU LOOK AT, UM, YOUR INFRASTRUCTURE NEEDS TO BUILD NEW ROADS, NEW FACILITIES, NEW PARKS, UM, BECAUSE OF, UH, EXPLODING POPULATION. 
          SO, YOU KNOW, THAT CAUSES DEATH. 
          UM, YOU KNOW, WHEN YOUR FAMILY EXPANDS MOST BIG BOWLS, IF THEY BOUGHT A SMALL HOUSE, ENDED UP HAVING TO GO TO A BIGGER HOUSE, YOU KNOW, SO YOU, YOU HAVE TO GROW INTO YOUR INFRASTRUCTURE. 
          YOU HAVE TO BUILD IT NOW FOR THE FUTURE. 
          SO WE ARE NOT IN THAT KIND OF STABLE SITUATION WHERE WE'RE MATURE AND WE'RE JUST TRYING TO MAINTAIN THINGS. 
          UM, THE OTHER THING THAT IS, UH, UNIQUE IN MY LIFETIME WITH CITIES IS YOU HAVE AN EXISTING AMOUNT OF DEBT. 
          YOU CAN PAY IT. 
          AND THEN YOUR TAX TAX BASE INCREASES, YOU KNOW, 50%. 
          WELL, THAT'S GOING TO FORCE YOUR TAX RATE TO GO WAY DOWN, JUST BECAUSE OF THE WAY THAT WORK WAY, THAT YOU CAN'T HAVE A TAX FOR A DEBT RATE THAT EXCEEDS WHAT YOU NEED. 
          SO IF YOUR TAX BASE GROWS LIKE THIS, YOUR TAX RATE FOR DEBT'S JUST GOING TO FALL, BUT THEN THE STATE SAYS ON YOUR OPERATING, YOU CAN ONLY GO UP THREE AND A HALF PERCENT OF WHAT YOU 
          [05:15:01]
BROUGHT IN LAST YEAR. 
          SO THAT HURTS, YOU KNOW, BECAUSE YOU'RE, YOU'RE EXPANDING, YOU'RE TRYING TO PROVIDE, YOU KNOW, EXPANDED SERVICES FOR, FOR, UH, YOU KNOW, THOUSANDS OF NEW RESIDENTS AND BUSINESSES. 
          SO YOUR, YOUR RATIO OF JUST CORN DELEGATES, ALL OF THAT STUFF, YOUR DEBT DROPS TO THE FLOOR, BUT YOU CAN ONLY CAN ONLY AFFORD TO BRING YOUR OPERATING DOWN SO MUCH WHERE YOU CAN'T PROVIDE SERVICES. 
          SO IT'S REALLY OUT OF WHACK. 
          SO I AM NOT CONCERNED ABOUT OUR RATIO. 
          IF YOU LOOK AT OUR NEIGHBORS, UM, MANY OF THEM ARE 50 50. 
          UM, NOW THEY HAVE A DIFFERENT DIVERSIFIED REVENUE STREAM, AND THAT'S WHERE WE REALLY NEED TO GET MORE REVENUE SOURCES THAN JUST PROPERTY TAXES. 
          WE'RE NOT THERE YET. 
          OKAY. 
          WELL, I KNOW YOU'RE LOOKING AT IT. 
          YOU UNDERSTAND? I JUST WANT TO MAKE SURE THE DECISIONS WE MAKE TODAY, DON'T SET UP THE FUTURE FOR A PROBLEM BECAUSE WE UNDERSTAND THE GROWTH IS NOT SUSTAINABLE, BUT EVENTUALLY IT IS GOING TO LEVEL OFF. 
          SO I JUST WANT TO MAKE SURE THAT I KNOW, CAUSE I KNOW YOU'RE LOOKING AT IT, BUT I'D LIKE TO SEE A TRANSLATION OF WHERE REAL, THAT PROBLEM POINT HAPPENS AND HOW WE AVOID PROBLEMS IN THE FUTURE. 
          DOES THAT MAKE SENSE? MY FINANCIAL, YEAH, IT DOES MAKE SENSE. 
          IT'S HARD TO ANSWER. 
          YEAH. 
          AND, UH, WE'LL, WE'LL TRY TO PUT OUR HEADS TOGETHER IN TERMS OF NEXT THURSDAY NIGHT TO SHED MORE LIGHT ON HOW TO LOOK AT THAT. 
          I HAVE TWO QUESTIONS AND, AND I DON'T EXPECT HIM TO ANSWER ACTUALLY, I'M JUST, THIS IS TWO THOUGHTS THAT ARE ROLLING AROUND IN HERE THAT I JUST NEED TO GET OUT INTO THE UNIVERSE. 
          ONE IS, UM, WHAT STUCK IN MY HEAD, SOMETHING THAT YOU'D SAID LAST YEAR, WHEN ONE NORTH SORT OF WORKING THROUGH THIS AND YOU WERE PRESENTING THE TACK TRAIT AND IT WAS LIKE, HEY, THIS IS THE 60 YEAR. 
          YOU KNOW, WE REDUCED THE TAX RATE AND WHICH IN MY MIND WAS MORE OF A POLITICAL STATEMENT BECAUSE I THINK IT REALLY SAVED EVERY BILL AT 20 BUCKS OVER A YEAR. 
          BUT WHAT I'D LIKE TO KNOW IS IF, UM, AND THIS IS COMING, BUT IF IT STAYED NEUTRAL AND DIDN'T CHANGE ANY THIS YEAR, OR WHAT KIND OF REVENUE WOULD THAT GENERATE TO BE ABLE TO OFFSET SOME OF THESE COSTS, IF ANYTHING, AND TO JUST FOR GIGGLES, IF OUR SAFETY ASPECT WAS FULLY FUNDED, WHAT DOES THAT LOOK LIKE? AND WHAT WOULD HAVE TO BE SACRIFICED? BECAUSE I DON'T NECESSARILY THINK THAT'S THE DIRECTION WE NEED TO GO, BUT I'M JUST BECAUSE THAT IS SUCH A CONVERSATION HERE. 
          I'M TRULY JUST CURIOUS. 
          AND I DON'T EXPECT ANY RESPONSE NOW. 
          IT'S JUST SOMETHING THAT'S JUST ROLLING AROUND. 
          WE CAN, WE CAN LOOK AT IT, BUT SINCE YOU'RE TALKING ABOUT RECURRING COSTS AND PERSONNEL, JUST OFF OF ROBERT IS MAYA AND I JUST MY RIGHT HAND, MAN. 
          BUT HE LITERALLY WILL KEEP ME IN CHECK ON THIS. 
          IT WOULD PROBABLY BE HARD TO DO THE STEP FULL STEP OR IT'S A LOT OF THOSE POSITIONS. 
          A LOT OF THOSE OTHER POSITIONS WOULD HAVE TO GO, THERE WOULD BE A, SOMETHING WOULD HAVE TO GIVE ON RECURRING COSTS BECAUSE DAVID ADDISON IS YOUR FIRST RODEO ON THIS ONE. 
          LIKE ALL THOSE OTHER THINGS, THE CAPITAL ITEMS, THOSE ARE WHAT WE CALL NON-RECURRING ONE TIME. 
          BUT YOUR PERSONNEL COSTS THAT 59% OF YOUR BIGGEST COSTS. 
          SO YOU GOING TO DRIVE THAT UP MORE. 
          SO WE HAVE TO TAKE IT FROM SOMEWHERE. 
          ABSOLUTELY. 
          AND I TOTALLY GET THAT. 
          AND I GUESS WHAT, WHERE I'M GOING IS WHAT, WHAT DOES, WHAT WOULD THAT LOOK LIKE? KNOW, AND THEN WHAT DOES, HOW DOES THAT IMPACT? AND CAUSE WHAT I'M HEARING IS, IS, HEY, THERE'S A DECENT CHANCE BECAUSE OF THE UNIVERSE RIGHT NOW, WE'RE NOT GOING TO HAVE A SURPLUS NEXT YEAR, WHICH MEANS THAT IT WOULDN'T BE A MID YEAR SHIFT TO BE ON OUR, BRING ON MORE FTES OR WHATEVER. 
          SO IF THAT'S THE CASE THEN, ALL RIGHT, WELL, WHAT IF WE JUST HAD TO BE BOLD AND FUND ONE SECTION, MAYBE IT'S PLEASED, MAYBE IT'S PAID AND I KNOW THE LEAST GO TO THE TILLER TRUCK OR SOMETHING TOO, BUT WE CAN LOOK AT THAT SCENARIO, PEOPLE SPECIFICALLY PERSONNEL. 
          CORRECT. 
          UM, YOU KNOW, WHAT IS, WHAT COULD THAT LOOK LIKE AND HOW, HOW DOES THAT, YOU KNOW, DO YOU DO ONE THING NEXT YEAR? AND THEN NEXT YEAR, IT ALL BEAMS THE OTHER WAY TO FUND EVERYTHING. 
          I DON'T KNOW. 
          AND I DON'T EVEN KNOW IF IT'S FEASIBLE, BUT I THINK BASED 
          [05:20:01]
ON THE CONVERSATIONS HERE, I, I JUST KINDA LIKE BACK OF AN ENVELOPE, WHAT WOULD IT LOOK LIKE? OKAY. 
          AND THEN WHEN WE GET THROUGH CHRISTIE'S YEAH, WE CAN TALK ABOUT THE ETHICS. 
          UM, KIND OF THE, EVEN IF WE JUST ADD FTES SCENARIO AND LET'S SAY WE DID A MORE, A LESS HEALTHY INCREASE, YOU STILL POTENTIALLY HAVE THAT. 
          OUR PATIENT, WE HAD THE OTHER DAY, RIGHT. 
          RETENTION IS LESS EXPENSIVE FOR THEM RECRUITING. 
          GREAT. 
          THAT'S TRUE ACROSS THE BOARD. 
          SO I, I'M NOT BY ANY STRETCH SAYING WE KEEP PAIN LEVELS THE SAME AND WE DON'T LOOK, CONTINUE LOOKING AT THE STAFF AND WE JUST ADD FTES. 
          I THINK IT'S A BALANCING ACT LIKE WE'VE TALKED ABOUT, BUT I'M JUST WONDERING WITH BRINGING IT UP, WHAT TO TRY TO RIGHT. 
          SIZE SOME OF IT. 
          WHAT DOES THAT LOOK LIKE? HOW FAR OFF ARE WE? YEAH. 
          YEAH. 
          JUST CURIOSITY. 
          I'M NOT SAYING ANY OF IT HAS TO HAPPEN. 
          I JUST THINK WE NEED THE CONVERSATIONS. 
          ALL RIGHT. 
          ANYTHING ELSE ON THIS SIDE? OKAY. 
          WE'RE RUNNING A BIT BEHIND, UM, COPING INTO THE LAST ONE OF THE DAY. 
          ITEM SIX STAFF RECRUITMENT AND RETENTION WITH DIRECTOR DAVIS. 
          OKAY. 
          THIS COMING MONDAY, I WILL BE IN MY NEW ROLE FOR FIVE MONTHS. 
          UM, WE ARE GOING AT WORK IS PROBABLY AN UNDERSTATEMENT IN MY TEAM, ALL THE DIFFERENT PROJECTS AND THINGS THAT WE'RE WORKING ON ON THE COMP STUDY. 
          UM, WHEN I STARTED WITH MY ROLE HAVING EXPERIENCE FOR ALMOST 30 YEARS IN HR AND STATE GOVERNMENT FOR FIVE DIFFERENT AGENCIES, UM, LESS THAN A HUNDRED EMPLOYEES, ALMOST 3000, I WAS ABLE TO SEE WHAT WORKS AND WHAT DOESN'T WORK FROM A STRUCTURE AND AN HR DEPARTMENT. 
          SO AS SOON AS I ASSUMED THE ROLE, THE HR DEPARTMENT ADDED, UM, ONE NEW POSITION, WHICH IS STRICTLY, UH, RECRUITING, STAFFING AND RECRUITING, UM, BECAUSE OF SPACE ISSUES. 
          AND I TOOK THE ONE FULL-TIME POSITION AND MADE IT TWO PART-TIME POSITIONS IN A HYBRID SITUATION. 
          SO THAT SOMETIMES YOU'RE IN THE OFFICE AND SOMETIMES THEY'RE WORKING FROM HOME DIVERSITY WEEK, WEEK TWO, WE WERE REALLY CREATIVE OR I WOULD SAY THEY WERE CREATIVE IN REDESIGNING CINDY'S OFFICE, THE FORMER HR DIRECTOR, SO THAT WHEN THEY ARE IN THE OFFICE, THREE PEOPLE CAN COMFORTABLY SIT IN HER OFFICE. 
          NOW, WHEN YOU WOULD HAVE NEVER THOUGHT THAT WOULD HAPPEN, UM, BUT THEY'RE MAKING IT WORK. 
          AND, UM, IT'S BEEN WONDERFUL. 
          HAVING SUCH A STRONG TEAM WITH MOST OF THE TEAM MEMBERS, UM, HAVE OVER 30 YEARS IN HR. 
          AND THEN THE OTHER TWO HAVE ROUGHLY BETWEEN 15 AND 20 YEARS IN HR. 
          AND I'M GOING TO PASS THIS AROUND SO YOU CAN SEE WHAT EVERYBODY LOOKS LIKE. 
          AND SO LINDA AND HERE NOW, UM, OVER A YEAR, ALMOST TWO YEARS, AND SHE'S THE HR BENEFITS MANAGER AND THEN SHIN SPELLED LEWIS, SHE CAME, UM, BELINDA, ASHEVILLE, AND THEN ALSO SHERRY AND CARRIE CAME FROM CEDAR PARK. 
          UM, AND SO SHE IS HANDLING TRAININGS AND SHE IS ALSO HELPING WITH EMPLOYEE RELATIONS AND THEN SHERRY AND CYNTHIA, THE HR BUSINESS PARTNERS, THEY'RE HANDLING COMPENSATION CLASSIFICATIONS. 
          SO THEY'RE THE FRONT END WHEN A POSITION BECOMES VACANT OR THERE NEEDS TO BE A RECLASS. 
          THEY ARE THE TWO INDIVIDUALS THAT WILL START WORKING ON THE JOB DESCRIPTIONS, HELPING WITH THE HIRING SUPERVISORS. 
          AND THEN THEY MOVED THAT OVER INTO. 
          UM, AND THEN, OKAY, AND THEN CARRIE HAMILTON FOR STAFFING AND RECRUITING, THEN SHE TAKES IT FROM THERE AND WORKS WITH THE HIRING SUPERVISORS TO FINALIZE THE PROCESS. 
          NOW FIRE AND PD. 
          THEY ACTUALLY DO PRETTY MUCH ALL THEIR POSTING. 
          IT COMES TO US ON THE TAIL END, THAT'S ONBOARDING TIME. 
          UM, BUT IT'S, IT SEEMS TO BE WORKING WELL, ESPECIALLY WITH HOW FAST WE'RE GROWING AND JUST BEING ABLE TO SPEND TIME DEALING WITH COMPENSATION CLASSIFICATION AND MOVING INTO STAFFING AND RECRUITING BECAUSE THOSE WERE COMBINED BEFORE AND IT WAS OVERWHELMING FOR TINA. 
          IT WAS VERY OVERWHELMING FOR HER. 
          SO SEPARATING THOSE, UM, I THINK MADE A HUGE DIFFERENCE AND IT HELPS, YOU KNOW, WITH THE DIFFERENT PRIORITIES THAT WE HAVE. 
          [05:25:03]
THERE WE GO. 
          THANK YOU. 
          OKAY. 
          SO WE ENDED UP GETTING HR MAGAZINES, WHICH IS THE SOCIETY FOR HUMAN RESOURCE MANAGEMENT OR NATIONAL ORGANIZATION. 
          AND THIS IS THE COVER OF ONE OF THE MAGAZINES, THE TALENT CIRCUS, WELCOME TO THE GREATEST RECRUITING SHOW ON HER. 
          IF YOU SEE THE FLANNEL JUGGLING PTO, YOU SEE SOMEBODY, YOU KNOW, SWINGING SIGN ON BONUSES TODAY, YOU KNOW, READING, UH, YOU KNOW, THE LITTLE GLOBE SAYING COMES AND WE NEED HELP. 
          IT'S EVERYWHERE. 
          UH, COVERS OF THE HR MAGAZINE, THE TSUNAMI, THE TURNOVER TSUNAMI A TIME FOR CHANGE ABOUT UNCERTAINTY, UH, THE WORKING MOTHERS DILEMMA, TRYING TO TAKE CARE OF CHILDREN AND THEN STAY IN THE WORKFORCE OR DO THEY GO AHEAD AND STAY HOME HR UNDER PRESSURE WITH MULTIPLE THINGS HAPPENING DUE TO THE PANDEMIC. 
          SO IT'S NOT SPECIFIC TO THE CITY OF LEANDER IT'S EVERYWHERE. 
          UM, WHEN IT COMES TO STAFFING AND RECRUITING, YOU KNOW, RETENTION, UH, ATTRACTING CANDIDATES AND BEING ABLE TO RETAIN THEM, YOU SEE IT AT THE SIGNS AT DIFFERENT ENTITIES AND HOW, YOU KNOW, WHAT USED TO BE MAYBE A 12, $13 AN HOUR JOB IS NOW 20, $22. 
          YOU KNOW, SO IT'S HARD, IT'S HARD FOR US TO COMPETE WITH THAT, BUT WE ARE TRYING AND WHY IT WAS VERY TIMELY WITH THE SALARY STUDY THAT WE'RE STILL WORKING THROUGH. 
          UM, SOME OF THE REASONS, YOU KNOW, THAT THEY'VE TALKED ABOUT IS, YOU KNOW, PERSONAL CHOICES, INDIVIDUALS WANTING TO LOOK AT MORE WORK-LIFE BALANCE OR, UH, HAVING THE OPPORTUNITY TO WORK REMOTE COMPLETELY. 
          AND, UM, UH, THERE'S OTHERS THAT YOU ONLY LIVE ONCE MENTALITY ON STEROIDS AND, AND JUST HAVING MORE FLEXIBILITY, UM, WITH THEIR, UM, UH, DAY-TO-DAY LIVES. 
          THANK YOU. 
          OKAY. 
          SO HOW DO WE ATTRACT CANDIDATES? WELL, WE HAVE OUR CITY OF LEANDER WEBSITE. 
          WE USE NEO GOV TO POST OUR JOBS. 
          UM, ANYBODY CAN SIGN UP AND SUBSCRIBE TO RECEIVE NOTICES. 
          WHEN WE POST A JOB, WE GET HUNDREDS OF THOUSANDS OF HITS. 
          WE CAN SEE ALL THE HITS EVERY TIME SOMEBODY ACTUALLY LOOKED AT A JOB POSTING, IT WILL SHOW US A HIT. 
          PEOPLE ARE LOOKING. 
          IT'S NOT THAT THEY'RE NOT, THEY'RE LOOKING. 
          UM, NOW THE DAYS OF RECEIVING, YOU KNOW, HUNDREDS OF APPLICATIONS FOR ONE JOB POSTING IS OVER. 
          LIKE, I DON'T KNOW WHEN THAT WILL COME BACK, BUT IN MY ENTIRE PROFESSIONAL CAREER, I'VE NEVER SEEN ANYTHING AS DRAMATIC AS WHAT COVID HAS DONE. 
          UM, NOW ENGINEERING WAS NEVER ONE THAT WE RECEIVED HUNDREDS OF APPLICATIONS, BUT, UM, YOU KNOW, WE ARE HAVING TO THINK OUT OF THE BOX, WE ARE HAVING TO BE CREATIVE AND TRY TO FIGURE OUT WAYS TO ATTRACT AND RETAIN PEOPLE IN THE PAST. 
          WE ONLY POSTED THE MINIMUM SALARIES. 
          UM, AND NOW WE'RE POSTING MEN TO MID AND TYPICALLY WE'RE FILLING ABOVE MEN JUST TO BE ABLE TO GET INDIVIDUALS IN THE DOOR. 
          UM, SO WE ALSO SEND OUT PERIODIC JOB POSTING EMAILS TO STAFF. 
          UM, WHEN IT'S POSTED ON NEO GOV, IT ALSO GOES OUT TO INDEED GOVERNMENT JOBS. 
          UM, MICHAEL RILEY IS VERY KIND IN PUBLIC WORKS AND HE PUT SIGNAGE ON THE MARQUEE SO THAT WE KNOW THAT THERE'S, YOU KNOW, PEOPLE KNOW THAT THERE'S JOB POSTINGS. 
          UM, AND THEN SIGNAGE THROUGHOUT ALL SHOWS SOCIAL MEDIA. 
          TY'S BEEN REALLY GOOD ABOUT PUTTING STUFF ON FACEBOOK FOR US. 
          SO WE REALLY APPRECIATE THAT. 
          AND WHERE YOU WANT TO ADD EVEN MORE TO THE SOCIAL MEDIA ASPECT, UM, INTERNSHIPS. 
          UM, I HAVE TO SAY THAT I'M SUPER PROUD, UM, THAT WE FINALLY HAD OUR FIRST TCQ MICKEY LELAND ENVIRONMENTAL INTERN, UM, THAT STARTED, SO WE HAD ANDREW AND JILLIAN AND, UH, ANDREW WAS OVER IN FIRE WITH EMERGENCY MANAGEMENT AND JILLIAN WAS IN DEVELOPMENT SERVICES. 
          OH, JERRY. 
          GOOD. 
          I'M SORRY, JACOB. 
          AND SHE'S THE ONE THAT YOU CAME AND TALKED TO ME ABOUT RECENTLY, RIGHT. 
          OKAY. 
          SORRY, JACOB, MY BAD. 
          UM, AND SO BEING ABLE TO DO THAT AND HAVE THAT INTERNSHIP PROGRAM, UM, EVEN THOUGH WE HAD INTERNS BEFORE THAT, BUT THEY HAVE A HUGE POOL OF INTERNS THAT APPLY STUDENTS THAT APPLY EVERY YEAR. 
          IT WAS GREAT POSITIVE PROMOTION FOR THE CITY. 
          UM, THEY ALSO CAME AND INTERVIEWED AT THE CITY OF LEANDER AND POSTED IT ON THEIR, UH, WEBSITE ON FACEBOOK. 
          UM, AND THEN THE MAYOR ACTUALLY WAS IN A PICTURE WITH THEM. 
          AND SO ON AUGUST 4TH, THERE'S GOING TO BE, UH, AN EMPLOYER SHOWCASE THAT'S ON MS. TEAMS THAT, UH, THROUGH THE INTERNSHIP THAT I'M ACTUALLY GOING TO BE A PART OF. 
          SO THAT IT'S FIVE MINUTE KIND OF, UM, A BRIEF DISCUSSION ABOUT, 
          [05:30:01]
YOU KNOW, HOW IT IMPACTED THE CITY AND HOW WE WERE VERY BENEFICIAL, UM, IN USING THE INTERNSHIP PROGRAM. 
          OKAY. 
          CAREER FAIRS. 
          OKAY. 
          SO FOR A LONG TIME CAREER FAIRS IN PERSON WERE NOT HAPPENING BECAUSE OF COVID. 
          WE ACTUALLY HAD A LOT OF VIRTUAL FAIRS THAT WE ATTENDED. 
          UM, THE PARTICIPATION WAS OKAY. 
          IT WASN'T THE BEST. 
          UH, WE, WE WENT TO THE CHAMBER, WE WENT OVER THE PACKS AND WE HAD PRETTY GOOD STEADY FLOW OF, UM, INTERESTED INDIVIDUALS. 
          WE'VE ALSO PARKS AND REC. 
          THEY'VE GONE OUT TO LOCAL HIGH SCHOOLS, UM, SO THAT THEY COULD TRY TO ATTRACT STUDENTS TO COLLEGES, UNIVERSITIES, AND TECHNICAL SCHOOLS. 
          WE'RE HOPING TO REALLY START DOING THAT MORE, BEING ABLE TO HAVE THE IN-PERSON RECRUITING EVENTS AND PARTICIPATE AS MUCH AS POSSIBLE JUST TO GET THE WORD OUT AND MAKE SURE THEY KNOW WHAT JOBS THAT WE HAVE AVAILABLE. 
          WE ALSO USE THE TEXAS WORKFORCE COMMISSION WORKFORCE SOLUTIONS WORK IN TEXAS. 
          WE POST THROUGH THEM. 
          THEY ALSO HAVE SOMETHING THAT WE HAVEN'T TAPPED INTO YET, WHICH IS HIGHER ABILITY. 
          UM, SO, UH, I DON'T KNOW IF YOU'RE AWARE, BUT THE TEXAS WORKFORCE COMMISSION HIRES ONE OF THE LARGEST NUMBERS OF DISABLED, UH, EMPLOYEES IN THE STATE AND THEY HAVE A PROGRAM CALLED HIGHER ABILITY. 
          UM, I ACTUALLY USED TO WORK WITH THE GENTLEMAN, UM, IN IT, AND HE WAS COMPLETELY DEAF AND I HAD NO PROBLEM COMMUNICATING WITH HIM WHATSOEVER, EVEN THOUGH I DON'T KNOW, SIGN LANGUAGE. 
          UM, SO THERE'S, AND WE EVEN HAD ONE TIME, UM, WE HAD AN INDIVIDUAL THAT WAS EXTREMELY VISUALLY IMPAIRED AND WE WERE ABLE TO PROVIDE, YOU KNOW, A HUGE MONITOR FOR HIM, UH, AUDIO, SO THAT HE COULD HEAR, YOU KNOW, MEETINGS WE'D BLOW UP DOCUMENTS. 
          SO WE WERE ABLE TO ACCOMMODATE AND THEY WERE PHENOMENAL EMPLOYEES. 
          SO THERE'S A WHOLE MARKET THAT WE'RE NOT TAPPING INTO THAT NEEDS JOBS. 
          UM, SO I'M SUPER EXCITED ABOUT THAT. 
          YES, MA'AM. 
          I HAVE TWO QUESTIONS ON THAT. 
          SO, UM, WHEN WE WORK WITH HIGHER ABILITY AND THEY NEED ACCOMMODATIONS, LIKE A LARGER SCREEN DESIRABILITY HAVE ANYTHING THAT HELPS US PURCHASING THAT, OR IS IT ON US? I DON'T KNOW IF THEY DO OR NOT. 
          UM, WE HAVEN'T HAD A CHANCE TO REALLY LOOK INTO IT IN DETAIL. 
          I KNOW THAT NOT GOING THROUGH HIGHER ABILITY BEFORE THE AGENCY ACTUALLY PURCHASED THE ITEMS, YOU KNOW, BUT IT NEEDED TO BE, UM, SOMETHING THAT THE AGENCY COULD AFFORD. 
          GOTCHA. 
          YEAH. 
          SO, BUT I CAN CHECK. 
          I WAS JUST CURIOUS, IT'S NOT A BIG DEAL. 
          UM, AND THEN THE OTHER THING TOO, IS I KNOW YOU WORK WITH THE HIGH SCHOOLS, THE, UM, UH, SPECIAL ED DEPARTMENTS ALSO HELP WITH, UM, HIRING OUT AND HIRING TEENAGERS COMING UP. 
          WELL, TEENAGERS AND LIKE YOUNG TWENTIES THAT ARE COMING OUT OF THE SCHOOL DISTRICT, UM, INTO POSITIONS WHERE THEY WOULD FIT. 
          AND I GUESS THEY HAVE CONTRACTS ALL OVER THE PLACE. 
          THEY PLACED A BUNCH WITH HEB. 
          I DON'T KNOW IF WE HAVE ANYTHING THAT WOULD WORK FOR THEM, BUT IT'S OKAY. 
          ONE MORE RUG WE COULD GO DOWN. 
          CUTE. 
          YEAH. 
          WE'LL DEFINITELY LOOK INTO IT. 
          WE ARE OPEN TO ANY TYPE OF SUGGESTIONS THAT YOU MAY HAVE. 
          UM, WE'VE ALSO WORKED WITH THE TEXAS VETERANS COMMISSION AND GONE TO, UM, SOME OF THEIR FAIRS. 
          UH, WE ALWAYS THERE, YOU KNOW, WHEN WE HAVE THE OPPORTUNITY TO POST CERTAIN POSITIONS ON STRATEGIC GOVERNMENT RESOURCES, SGR ORGANIZATIONS, DIFFERENT TYPES OF PUBLICATIONS THAT, UH, HIRING SUPERVISORS, THEIR DEPARTMENT, OR A MEMBER OF, UM, WE POST OUT THERE, WE ALSO ENCOURAGE IF THEY HAVE A LINKEDIN ACCOUNT TO PUT IT OUT THERE, THEY CAN EVEN DO ACTIVE, UH, SOURCING OF CANDIDATES, WHICH TYPICALLY WAS BACK IN THE DAY. 
          THAT WAS REALLY MORE A PRIVATE SECTOR THING. 
          YOU REALLY DIDN'T DO THAT IN GOVERNMENT, BUT IT'S, IT'S CHANGED, UM, BECAUSE IT IS SO DIFFICULT TO FIND PEOPLE, UH, TEMPORARY STAFFING. 
          WE ACTUALLY WENT OUT FOR BID TO FIND A TEMPORARY AGENCY. 
          WE'RE ALREADY USING ONE, BUT WE WERE AFRAID WE WERE GOING TO GO OVER THE 50,000. 
          SO PUBLIC WORKS, UM, KENLEY AND MICHAEL RILEY ACTUALLY HAVE BEEN ABLE TO HAVE, UH, A FEW TEMPORARY STAFF EMPLOYEES. 
          I THINK CANLII STILL HAS ONE MICHAEL'S WAS ONLY THERE FOR A SHORT AMOUNT OF TIME. 
          THEY ARE STILL ACTIVELY TRYING TO RECRUIT CANDIDATES FOR US, AND THEY ARE HAVING AN EXTREMELY HARD TIME ALSO. 
          SO, YOU KNOW WHAT USED TO BE, YOU KNOW, YOU COULD SEND FIVE PEOPLE TO GO WORK A JOB SITE. 
          UH, IT'S JUST NOT HAPPENING RIGHT NOW. 
          SO, UH, WE ARE HOPEFUL THAT WITH THE COMP STUDY AND BEING ABLE TO INCREASE THE ENTRY-LEVEL PAY, THAT THAT WILL MAKE A DIFFERENCE. 
          UM, AND HAVING INDIVIDUALS EITHER COME AND APPLY DIRECTLY THROUGH US THAT WE CAN HIRE OR THROUGH THE TEMPORARY STAFFING. 
          NOW, IF IT WORKS OUT A TEMPORARY EMPLOYEE AFTER 90 DAYS, WE CAN ACTUALLY HIRE THEM ON WITHOUT PAYING A FEE. 
          SO, UM, IT'S KIND OF ATTEMPT TO HIRE AND WE'VE USED IT BEFORE IN THE PAST THROUGH PARKS AND IT WAS SUCCESSFUL. 
          [05:35:04]
SO I MENTIONED THAT WE, I'M NOT THE RIGHT ONE. 
          I'M LOOKING FOR THIS ONE. 
          OH, HMM. 
          THAT'S WEIRD. 
          OH, THAT'S IT. 
          THAT'S IT. 
          NO. 
          OH, I ADDED THAT PART. 
          OKAY. 
          SORRY ABOUT THAT. 
          UH, SO WITH NEO GOV, UM, THAT IS OUR APPLICANT TRACKING SYSTEM AND IT IT'S AMAZING. 
          IT IS AN AMAZING SYSTEM. 
          WE'VE ACTUALLY ONLY BEEN TAPPING INTO A VERY SMALL PORTION OF IT. 
          UM, BUT SOME OF MY NEW TEAM MEMBERS ARE NEO GOV GURUS. 
          AND SO WE ARE REVAMPING IT SO THAT NOT JUST HR, BUT THE HIRING SUPERVISORS ARE GOING TO BE ABLE TO WORK SMARTER AND NOT HARDER AND UTILIZING THE SYSTEM. 
          SO APPLYING, ALSO USING IT FOR PRE-BOARDING ONBOARDING OFF-BOARDING AND THEN WITH, UM, I'LL TALK ABOUT IN A LITTLE BIT WITH SOME SAVINGS THAT WE HAVE FROM OUR CURRENT PLAN SOURCE BENEFITS SYSTEM. 
          AND THEN ALSO TWO OTHER SYSTEMS. WE ARE GOING TO BE PRESENTING TO Y'ALL, UM, COMING UP IN THE NEAR FUTURE TO ADD MODULES TO NEO GOV SO THAT WE WILL GO AWAY FROM LOCAL GOV U AND HAVE NEO GOV, UM, LEARN AND GO AWAY FROM PERFORMANCE MARTIN AND HAVE NEO GOV, UH, PERFORM SO THAT WE HAVE A SINGLE SIGN ON. 
          WE DON'T HAVE MULTIPLE SYSTEMS THAT EVERYBODY'S HAVING TO USE AND REMEMBER PASSWORDS AND STUFF LIKE THAT. 
          WE WILL HAVE A SINGLE SIGN ON SAME TYPE OF PLATFORM, UH, TO MAKE IT EASIER FOR THE EMPLOYEES. 
          UM, AND ALSO FOR HR. 
          UM, ONE THING THAT WITH NEO GOV IS WHEN AN, UH, AN APPLICANT APPLIES, THEY HAVE AN EEO FORM THAT'S OPTIONAL, SO THEY CAN PUT IN, YOU KNOW, HOW THEY FOUND OUT ABOUT THE JOB, YOU KNOW, THEIR RACE, THEIR GENDER, UM, IT'S NOT REQUIRED. 
          AND SO WHAT I DECIDED, BECAUSE I WANT TO FIND OUT, ESPECIALLY WITH OUR RECRUITING EFFORTS, WHAT'S WORKING AND WHAT'S NOT, UM, ON A PRE-BOARDING. 
          UM, I WANT TO ASK THEM IF THEY'VE ALREADY ACTUALLY CREATED IT FOR ME, HOW THEY FOUND OUT ABOUT THE JOB, LIKE JUST POINT BLANK, HOW THEY FOUND OUT, AND THEN WHAT MADE THEM ACCEPT THE JOB OFFER. 
          SO WE DO HAVE A VERY THOROUGH NEW EMPLOYEE ORIENTATION WHERE, AND WE DO ASK THAT, UM, YOU KNOW, WHAT ATTRACTED YOU TO WORK FOR THE CITY OF LEANDER? UM, BUT I, I REALLY WANT TO CAPTURE IT SO THAT WE CAN DO, UH, STATISTICAL INFORMATION AND BE ABLE TO RUN REPORTS AND HAVE THAT IN THE SYSTEM. 
          UH, THE COMPENSATION STUDY IS GOING TO BE HUGE FOR HELPING US WITH, UH, RETAINING, ATTRACTING AND RETAINING, UM, THE COLA. 
          WE'RE GOING TO TALK ABOUT THAT MARKET ADJUSTMENTS. 
          UM, WE DO OFFER REIMBURSEMENT FOR RE RELOCATION EXPENSES FOR CERTAIN POSITIONS. 
          UM, CERTAIN POSITIONS HAVE CELL PHONES, STIPENDS, OR CITY ISSUED CELL PHONES. 
          WE DO HAVE VA VEHICLE ALLOWANCE OR MILEAGE REIMBURSEMENT. 
          UM, WE HAVE CERTIFICATION PAY. 
          WE ALSO HAVE BILINGUAL PAY AND TO RE DEGREE PAY OTHER WAYS TO ADD TO THE BENEFIT PACKAGE. 
          AND THEN, UM, FULL-TIME EMPLOYEE BENEFITS. 
          I WANT YOU TO GO AHEAD AND PASS THIS AROUND AND IF YOU COULD, YEAH, YOU CAN GO AHEAD AND BRING IT UP. 
          UM, SO WE DO HAVE, YOU KNOW, PAID IN SICK LEAVE, UM, PAID VACATION AND PAID SICK LEAVE FOR FULL-TIME EMPLOYEES. 
          RIGHT NOW WE HAVE 12 CITY PAID HOLIDAYS. 
          UM, ONE ADDITIONAL FOR FIRST RESPONDERS, WE'RE LOOKING TO GET ONE MORE HOLIDAY APPROVED. 
          ONCE YOU RECEIVE ALL THE CHANGES FOR THE POLICIES AND PROCEDURES, WE DO HAVE LONGEVITY PAY, AND THEN WE HAVE A NEW ONLINE EMPLOYEE BENEFITS SYSTEM. 
          I MENTIONED PLAN SOURCE EARLIER. 
          AND, UM, WHEN ROBERT WAS GOING OVER HIS NUMBERS, UM, WE'VE ACTUALLY BEEN PAYING OVER $34,000 FOR A SYSTEM THAT NOW WE'RE GOING TO HAVE FOR FREE, AND IT'S GOING TO BE 100% BETTER. 
          AND SO WE'RE SUPER EXCITED ABOUT THAT. 
          THIS IS THE NEW SYSTEM. 
          AND IF YOU SCROLL DOWN A LITTLE BIT, UM, THEN YOU CAN CLICK ON LIKE FOR OPEN ENROLLMENT, WHICH WE'RE IN RIGHT NOW, YOU CAN, UH, EMPLOYEES CAN CLICK ON THE BENEFITS BOOKLET, AND IT WILL SHOW THEY DO HAVE PAPER BOOKLETS RIGHT NOW THAT THEY RECEIVED, OR THEY CAN GO ONLINE AND Y'ALL CAN GO ONLINE. 
          ALSO, YOU'LL SEE THE LINK ON THE TOP OF THE PAGE THAT'S BEING PASSED AROUND. 
          AND SO YOU HAVE THE BOOKLET AVAILABLE AND THEN, UM, KEEP SCROLLING DOWN. 
          YOU CAN CLICK ON THE LEFT-HAND SIDE AND SEE EVERY KIND OF BENEFIT THAT WE HAVE THAT WE OFFER. 
          IT HAS DETAILED INFORMATION. 
          WHAT'S EXCLUSIONS. 
          IT HAS VIDEOS IN ENGLISH AND SPANISH. 
          AND THEN IF YOU TOGGLED TO THE BOTTOM, RIGHT, YOU CAN CHANGE THE ENTIRE SCREEN TO SPANISH. 
          WE HAVE QUITE A FEW EMPLOYEES 
          [05:40:01]
THAT THAT IS THEIR PRIMARY LANGUAGE IS SPANISH. 
          AND, UM, IN THE PAST THEY'VE HAD TO HAVE FAMILY MEMBERS COME AND INTERPRET FOR THEM. 
          THEY'VE HAD TO HAVE COWORKERS INTERPRET FOR THEM. 
          AND SO NOW WE HAVE A SYSTEM WHERE THEY CAN SWITCH OVER AND AUTOMATICALLY CHANGE IT TO SPANISH. 
          THANK YOU SO MUCH FOR DOING THAT. 
          YOU'RE WELCOME. 
          WE'RE SUPER EXCITED ABOUT IT. 
          IF YOU CLICK, OH, WAIT, WHO'S GOING TO SHOW YOU. 
          IT WORKS. 
          IT'S USUALLY PRETTY, OH, THERE WE GO. 
          IS IT YET? NOPE. 
          IT'S THINKING, THERE WE GO. 
          AND THEN EVERYTHING'S IN SPANISH, MOST EVERYTHING. 
          MOST OF IT, I GUESS. 
          UM, IT'S REAL, REAL QUICK. 
          UM, TALKING ABOUT WEB ACCESSIBILITY, UM, WHAT YOU'RE SAYING HERE IS, IS, UH, IS AN APPLICATION BUILT INTO THIS WEBSITE THAT ALLOWS IT TO TRANSITION THE LANGUAGE. 
          YOU CAN ALWAYS USE GOOGLE YOU, YOU KNOW, HOW GOOD GOOGLE WAS, IT'S IT'S WORTH WHAT YOU PAY FOR IT. 
          UM, BUT AS FAR AS WEBSITE DESIGN AND A FUTURE CITY WEBSITE, I THINK THIS ABSOLUTELY THE LANGUAGE COMPONENT IS A FACTOR OF WEB ACCESSIBILITY FOR US. 
          SO WE WOULD HAVE SOMETHING SIMILAR THAT WE WOULD LOOK FOR IN A NEW, NICE. 
          IT IS ALSO, UM, COMPUTER TABLET AND SMARTPHONE, UM, READILY. 
          YOU CAN USE THAT TO MAKE ANY KIND OF CHANGES AND UPDATE YOUR BENEFITS. 
          UM, SO THEN I WANTED TO GO OVER A FEW OTHER THINGS WITH OUR FULL-TIME BENEFIT PACKAGE BECAUSE WE HAVE A VERY ROBUST BENEFIT PACKAGE. 
          UM, WE ACTUALLY ARE BETTER THAN OUR COMPETITOR CITIES, AND WE ARE ALSO BETTER THAN THE STATE OF TEXAS, WHICH IS ONE OF THE LARGEST EMPLOYERS. 
          UM, AND YOU KNOW, WE APPRECIATE WHAT HAPPENED LAST SUMMER, WHERE Y'ALL WERE ABLE TO INCREASE THE 50% FOR DEPENDENT COVERAGE TO 60%. 
          THAT WAS HUGE, UM, A FEW WEEKS AGO, BECAUSE WE HAD, UM, SOME FUNDS FROM BLUE CROSS BLUE SHIELD OF TEXAS. 
          UM, WE WERE ABLE TO GIVE BACK ALL BENEFIT ELIGIBLE EMPLOYEES, $160 BACK A ONE-TIME PAYMENT TO THOSE EMPLOYEES. 
          AND, UM, YOU KNOW, YEAH, THERE, IT COULD HAVE BEEN SPENT FOR OTHER THINGS, BUT THE EMPLOYEES ARE THE ONES THAT, YOU KNOW, ARE HAVING TO, YOU KNOW, TAKE THE BRUNT END OF IT. 
          AND WE JUST FELT LIKE IT WAS THE BEST USE OF THOSE, THOSE FUNDS. 
          SO CONTINUE WITH A HUNDRED PERCENT CITY PAID MEDICAL AND BASIC DENTAL COVERAGE, NO WAITING PERIOD. 
          A LOT OF, UM, ENTITIES HAVE, YOU KNOW, 30, 60 DAY WAITING PERIOD JUST TO GET HEALTH INSURANCE. 
          NOW, IF YOU DON'T START ON THE FIRST OF THE MONTH AND YOU START ON THE SECOND, SO IT'S ALWAYS EFFECTIVE THE FIRST OF THE NEXT MONTH, BUT THAT'S NOT CONSIDERED A WAITING PERIOD. 
          THAT'S JUST WALL, UH, BLUE CROSS BLUE SHIELD OF TEXAS. 
          WE HAVE PPO AND A HIGH DEDUCTIBLE HEALTH PLAN. 
          THE CITY STILL CONTRIBUTES A THOUSAND ANNUAL CONTRIBUTION TO THE HEALTH SAVINGS ACCOUNT. 
          IT'S PRORATED AFTER 10, 1 60 PER CENT CITY PAID FOR MEDICAL AND DENTAL FOR THE DEPENDENTS. 
          WE HAVE THE 15,000 EMPLOYER PAID BASIC TERM-LIFE AND A B AND D FOR EMPLOYEE. 
          AND THEN YOU CAN GET TERM LIFE FOR SPOUSE AND CHILDREN. 
          WE HAVE VISION SHORT LONG-TERM DISABILITY ACCIDENT AND CANCER. 
          NOW WE JUST RECENTLY THIS OPEN ENROLLMENT, WE ADDED PERMANENT LIFE INSURANCE. 
          WE ADDED CRITICAL ILLNESS, HOSPITAL INDEMNITY, AND, UH, SOME OF THE OTHERS, WE DO HAVE DIFFERENT CARRIERS, UM, BUT THEY WERE ALL VERY COMPETITIVE IN, IN THE PROCESS. 
          SO WITH THAT, WE WERE ABLE TO WENT OUT FOR BID TO REVIEW. 
          I THINK THERE WAS FIVE OR SIX FOR EACH ONE TO GET THE BEST DEAL FOR THE EMPLOYEES. 
          UM, WE HAVE THE RETIREMENT PLAN WITH TRS. 
          THE EMPLOYEES ARE ELIGIBLE IF THEY WORK AT LEAST A THOUSAND HOURS PER YEAR, THE CITY MATCHES TWO TO ONE AT RETIREMENT. 
          AND THEN WE ALSO HAVE OUR EMPLOYEES ASSISTANCE PROGRAM THAT IS AVAILABLE FOR ALL EMPLOYEES, INCLUDING PART-TIME EMPLOYEES. 
          AND THEN WE HAVE, UM, THE WORK ALTERNATIVE FLEXIBLE SCHEDULE THAT ACTUALLY THE, THE FIRST TIME THAT I WAS ABLE TO GET THAT APPROVED WAS BECAUSE OF COVID. 
          IT WAS NOT IN PLACE PRIOR TO COVID. 
          UM, BUT WHEN COVID HIT AND WE WERE TRYING TO REDUCE THE FOOTPRINT IN THE OFFICE, UM, I WAS ABLE TO GET THE WORK ALTERNATIVE IN FLEX SCHEDULE. 
          SO WE HAVE WHERE YOU CAN DO FOUR, 10 HOUR DAYS, OR FOUR, NINE HOUR DAYS, AND A HALF DAY OFF, UM, FLEX SCHEDULE WORK SEVEN TO FOUR, SOMETHING LIKE THAT. 
          I'M SUPER EXCITED THAT PUBLIC WORKS. 
          MICHAEL RILEY AND KELLY'S GROUP ACTUALLY ARE NOW DOING THE FOUR, 10 HOUR DAYS. 
          AND SO THAT'S MONDAY THROUGH THURSDAY THAT THEY'RE WORKING, UM, AND IT SO FAR SO GOOD. 
          THEY SEEM TO BE VERY PLEASED WITH HAVING THAT ABILITY TO DO SO. 
          AND THEN ROBIN, SHE ACTUALLY 
          [05:45:01]
IS GETTING READY TO HAVE HER GROUPS. 
          SHE SET IT UP IN TWO DIFFERENT TEAMS AND SHE'S WORKING ON TRYING TO YEAH. 
          TRYING TO GET THAT SET UP FOR FOUR TENS ALSO. 
          SO THIS IS FOR PUBLIC WORKS. 
          WE DID THAT FOR A SIX MONTH TRIAL BASIS. 
          THIS IS THE KIND OF SEE, SO THE EMPLOYEES KNEW UP FRONT, WE WERE DOING IT AND WE HAD DISCUSSIONS ABOUT IT, BUT WE WERE ALSO GOING TO KIND OF SEE HOW IT WORKED. 
          SO THEY KIND OF KNOW THAT. 
          SO FOR THEM IT WAS DON'T MESS UP. 
          AND THE UTILITY IS PRODUCTION. 
          DOES THE FOUR NINES WITH A HALF-DAY FRIDAY, STILL GET QUITE A FEW CALLS. 
          YOU KNOW WHAT I MEAN? THEY ALWAYS CROP UP IN THE MORNING. 
          I HAVE A QUESTION FOR US BECAUSE WE, AS A PART OF THE ATTRACT AND RETAIN, AND WE HAVE EMPLOYEE RESOURCE GROUPS ALSO AS A PART OF THE BENEFITS THAT WE OFFER SUCH AS, UM, YOU'LL SEE THEM LIKE A WOMEN'S GROUP FOR EMPLOYEES, SO THEY CAN GET LEADERSHIP TRAINING, UM, DIFFERENT MENTORSHIP PROGRAMS, THINGS LIKE THAT. 
          WE DO NOT, BUT THAT IS ON THE LIST. 
          THAT IS SOMETHING THAT WE'RE LOOKING AT. 
          WE'RE GOING TO OFFER A LEADERSHIP TRAINING LATER ON THIS YEAR, WE'RE WORKING ON HIRING PROCESS TRAINING NOW. 
          UM, AND THEN PERHAPS A MENTORSHIP PROGRAM WE'RE GOING TO LOOK AT FOR, FOR NEXT YEAR. 
          AND SO WELLNESS PROGRAM, WE DON'T, YOU KNOW, RIGHT NOW THE WAY THINGS HAVE BEEN, WE DON'T REALLY HAVE AN ACTIVE WELLNESS PROGRAM. 
          UM, BUT WE'RE WORKING ON THAT SO THAT WE HAVE A WELLNESS COMMITTEE AND REPRESENTATION FROM EACH DEPARTMENT SO THAT WE CAN HAVE A VIABLE PROGRAM. 
          WE DID HAVE OUR FIRST HEALTH AND WELLNESS FAIR ON WEDNESDAY, WHICH WAS A HUGE SUCCESS. 
          UM, SO LAST WEEK, AND THIS WEEK WE HAD 12 TOTAL MEETINGS OF INFORMATIONAL MEETINGS AND HANDS-ON HELPING PEOPLE ENROLL. 
          UM, AND OVERALL FROM ALL THE EVENTS WE HAD ABOUT 250 EMPLOYEES THAT ATTENDED, UM, WE'VE BEEN RECEIVING EXCELLENT FEEDBACK. 
          UM, FROM THOSE EVENTS, WE HAD GREAT DOOR PRIZES. 
          WE HAD VENDORS HERE FROM THE INSURANCE CARRIERS. 
          UM, LOCAL ENTITIES WERE ALSO HERE. 
          WE EVEN HAD PARKS AND REC THAT HAD A TABLE SO THEY COULD PROMOTE WHAT THEY HAVE. 
          SO, UM, WE WERE REALLY EXCITED, UM, IF THE TURNOUT AND EVERY, THERE WAS REPRESENTATION P EMPLOYEES FROM EVERY DEPARTMENT THAT SHOWED UP. 
          SO EMPLOYEE, UH, TRAINING, WE ALL HAVE CORE TRAINING THAT'S REQUIRED EVERY TWO YEARS. 
          AND THAT INCLUDES ETHICS, ANTI HARASSMENT, BULLYING, DIVERSITY, EQUITY, AND INCLUSION AND CYBERSECURITY TRAINING. 
          UM, THE, THE BIG TRAINING THOUGH, THAT WE'RE TRYING TO FINALIZE IS THE MANDATORY HIRING PROCESS TRAINING. 
          AND THAT ACTUALLY BEGINS THE WEEK OF AUGUST EIGHT. 
          THERE'S GOING TO BE FOUR DAYS. 
          UM, EITHER THE HIRING SUPERVISORS AND WHOEVER'S INVOLVED IN THE HIRING PROCESS WILL STAY IN THE TRAINING FROM EIGHT TO TWO, OR THEY'LL HAVE AN A HALF DAY. 
          THIS SECOND HALF OF THE TRAINING IS GOING TO BE FOCUSED ON THE NEO GOV AND HOW TO USE THE SYSTEM. 
          UM, BUT THE HIRING PROCESS TRAINING COMING FROM AN ORGANIZATION, I WORKED AT TCQ FOR MANY YEARS IN STAFFING AND RECRUITING EVERY SINGLE WEEK, WE WOULD GET OPEN RECORDS REQUEST, WHY DIDN'T I GET AN INTERVIEW? I GOT AN INTERVIEW. 
          WHY DIDN'T I GET THE JOB WE WANT TO HAVE IN BLACK AND WHITE, WE HAVE A FAIR HIRING PROCESS. 
          THIS IS WHY, AND THIS IS WAYS THAT YOU COULD IMPROVE SO THAT YOU COULD GET AN INTERVIEW OR, OR SOMETHING OF THAT NATURE, BUT JUST TO PROTECT THE CITY AND TO MAKE SURE THERE'S NO DISCRIMINATION OR ANYTHING, WE WANT TO MAKE SURE THAT IT'S VERY TRANSPARENT IN BLACK AND WHITE. 
          THIS IS OUR PROCESS. 
          SO I KNOW IT'S BEEN TOUGH FOR THE DIRECTORS, THE HIRING SUPERVISORS, WHAT I'M DOING, UM, AND WHAT OUR TEAM IS TRYING TO ACCOMPLISH BECAUSE I RIP THE BAND-AID SUPER QUICK AND, UM, WENT IN ALL FEET FORWARD INTO THIS BECAUSE I BELIEVE IN IT, AND I KNOW HOW IT CAN PROTECT THE CITY IN THE LONG RUN. 
          IT IS EXTREMELY IMPORTANT TO MAKE SURE THAT WE SHOW WHY A PERSON WAS SELECTED. 
          HOW DID YOU NARROW DOWN AN APPLICANT POOL? YOU GOT 50, WHICH IS AWESOME, UH, APPLICATIONS. 
          HOW DID YOU NARROW IT DOWN SO THAT YOU ONLY INTERVIEWED FIVE? AND SO, UM, THE TRAINING THAT Y'ALL ARE GOING TO HAVE THE BEGINNING OF AUGUST IS GOING TO, UM, PROVIDE MORE GUIDANCE, MORE INFORMATION AS TO WHY WE'RE GOING THAT DIRECTION, UH, PERFORMANCE APPRAISALS. 
          WE ALSO DO TRAINING ON THAT. 
          WE'RE GOING TO HAVE A NEW SYSTEM, HOPEFULLY THROUGH NEO GOV, UM, THAT WILL KICK OFF FOR DECEMBER PERFORMANCE APPRAISALS. 
          AND THEN WE ALSO HAVE BEEN PUSHING OUT A LOT OF EMPLOYEES ASSISTANCE PROGRAM TRAINING. 
          THAT'S BEEN WEBINARS. 
          UM, THEY DO OFFER SOME IN-PERSON TRAINING, BUT WE'VE HAD A LOT FROM JUST A VARIETY OF DIFFERENT TOPICS THAT HAVE BEEN PUSHED OUT FOR EMPLOYEES. 
          AND IT'S BEEN REALLY WELL-RECEIVED. 
          UM, I WANTED TO ALSO ADD THAT WE DO SERVICE AWARDS. 
          [05:50:01]
UM, THE PAST FEW YEARS WE HAVEN'T BEEN ABLE TO HAVE A HOLIDAY LUNCHEON IN PERSON, LIKE WE USED TO, UM, WE'RE HOPEFUL THAT WE'RE GOING TO GET TO DO THAT, UM, THIS DECEMBER AND BE ABLE TO USE THE NEW ACTIVITY CENTER. 
          AND, UM, AND THEN THE OTHER THING THAT WE HAD TO PUT OFF, UH, SINCE COVID, AND I HATE TO ALWAYS SAY THAT, BUT, UM, IT'S TRUE. 
          WE HAD TO STOP DOING THE CITY MANAGER BREAKFAST FOR NEW HIRES. 
          SO ON A QUARTERLY BASIS, WE WOULD GO OUT TO THE GOLF COURSE. 
          WE WOULD HAVE THE NEW HIRES THAT COULD ATTEND. 
          UM, THE CITY MANAGER WOULD COME OUT, WE PROVIDE THEM WITH BREAKFAST TACOS, AND THIS WAS CINDY'S IDEA AND IT WAS FANTASTIC. 
          JUST LOVED IT. 
          UM, IT GAVE THEM TIME TO HEAR FROM THE CITY MANAGER, WHAT WAS GOING ON TO BE ABLE TO MEET THE CITY MANAGER AND JUST INTERACT WITH OTHER EMPLOYEES THAT THEY MIGHT NOT BE ABLE TO. 
          SO WE'RE HOPING TO BE ABLE TO START THAT UP AGAIN. 
          AND, UH, WE ACTUALLY WILL USE MOUTONS, UM, FOR THE BREAKFAST. 
          UM, AND, UH, AND SO RICHARD'S, BUT THAT'S A BISCUIT AND GRAVY REFERENCE WHEN I WENT ON THAT, BECAUSE I'LL BE THERE. 
          YES, DEFINITELY 100%. 
          UH, THE OTHER PERKS THAT WE DO HAVE THAT ARE LISTED IN OUR BENEFITS GUIDE IS, YOU KNOW, WE CAN GET A FREE LIBRARY CARD AS BEING CITY EMPLOYEES. 
          WE ALSO GET DISCOUNTS AT PARKS AND REC FOR, UM, USING FACILITIES, AND THEN WE GET HALF PRICE TO PLAY GOLF. 
          CAN I INTERRUPT FOR JUST A SECOND, UH, COUNSEL? WE'RE ACTUALLY DONE FOUR MINUTES. 
          DO WE WANT TO KEEP GOING OR PICK THIS UP TOMORROW MORNING WHEN WE'D HAVE TO HAVE STAFF? YEAH. 
          IS EVERYBODY GOOD TO KEEP GOING? SHE'S YEAH, I CAN. 
          I THINK WE CAN KNOCK IT OUT IN 30 MINUTES. 
          YEAH. 
          OKAY. 
          LET'S GO. 
          OKAY. 
          UH, FUTURE IDEAS TO ATTRACT AND RETAIN, UH, 10 MORE CAREER FAIRS. 
          WE WANT TO, UH, I WANT TO CREATE A CITY CITYWIDE WORKFORCE PLAN SO THAT WE HAVE OUR METRICS. 
          WE HAVE OUR KPIS IN PLACE, OFFER MORE INTERNSHIPS. 
          WE WANT TO GO OUT AND VIDEO SPOTLIGHT EMPLOYEES DOING THEIR JOBS TO PUT THAT OUT ON SOCIAL MEDIA, TO PROMOTE, WE WANT TO OFFER HIGH SCHOOL STUDENTS ON-SITE, UM, CITY, CAREER DAYS WITH TOURS, SO THEY CAN SEE WHAT HAPPENS AT, YOU KNOW, A WATER TREATMENT FACILITY, WHAT HAPPENS IN PLANNING OR GIS AND, AND DIFFERENT DEPARTMENTS, BECAUSE THE MAJORITY OF THEM PROBABLY HAVE NO IDEA. 
          AND PERHAPS THAT IS A VIABLE CAREER THAT THEY MAY WANT TO GO INTO IF THEY ACTUALLY COULD SEE WHAT'S GOING ON. 
          YES. 
          MA'AM BACKING UP TO AGAIN, CURRENT CHIPS. 
          YES. 
          AND THEN YOU SAID THAT WE'D JUST GOTTEN OUR FIRST ONE FROM THE TCQ, BUT ARE WE, ARE YOU WORKING ON, I GUESS, DEVELOPING THOSE RELATIONSHIPS SO THAT WE CAN HAVE A CONSISTENT INTERNSHIP STREAM? CAUSE I'M WONDERING, I MEAN, THAT'S A GREAT RESOURCE AND YOU KIND OF GET TO VET THE PEOPLE ON THE FRONT END TO DECIDE IF YOU REALLY WANT THEM PART OF YOUR PERMANENT TEAM OR NOT EXACTLY. 
          UM, I'VE HIRED ROBIN, ROBIN HAD TWO INDEPENDENT. 
          I HAVE A RELATIONSHIP, THEIR PROGRAMS, SO I EMAIL HIM EVERY TIME. 
          OKAY. 
          NO, I THINK THAT'S FANTASTIC. 
          AND IF THERE'S DIFFERENT PLACES THAT WE CAN PULL THAT IN, I MEAN THAT, IT WOULDN'T JUST BE AWESOME. 
          AND I MEAN, I'VE SEEN A COUPLE OF ORGANIZATIONS AND JUST WITH THE CAP METRO STUFF, THEY HAD ACTUALLY WORKED OUT SOMETHING WITH THE, UM, AUDIT GROUP THAT UT AND THEY'RE BRINGING IN A GROUP OF LIKE 20 INTERNS EVERY SUMMER. 
          AND IN THERE WE'RE KIND OF WORKING ON ONE-OFF PROJECTS. 
          SO THE DEPARTMENTS SORT OF GATHER EVERYTHING TOGETHER THAT THEY WANT TO MEASURE OR WHATEVER, AND THEY DUMP IT ALL ON THE INTERNS AND THEN THEY'VE PRODUCED SOME PRETTY FANTASTIC RESULTS AT THE END OF THE SUMMER. 
          THAT, THAT IS MY HOPE. 
          MY HOPE IS THAT THE DIRECTORS WILL SEE THE BENEFIT AND THEY WILL PUT IT IN THEIR BUDGET. 
          UM, WHICH, YOU KNOW, OBVIOUSLY WOULD BE, YOU KNOW, REQUEST AND IT'D HAVE TO BE APPROVED BUDGET. 
          WE'D HAVE TO HAVE, YOU KNOW, LAPTOPS A SPACE FOR THEM TO SIT. 
          SO WE'RE STARTING SMALL, BUT I DEFINITELY WOULD LIKE TO GROW THAT BECAUSE WHEN I WAS INVOLVED, YOU KNOW, IN THE INTERNSHIP PROGRAM AT TCEQ, THE BEST FEELING EVER IS TO BE ABLE TO WORK WITH THOSE INTERNS DURING THE SUMMER, ESPECIALLY THOSE THAT GRADUATED IN MAY, THEY'RE IN THE INTERNSHIP, THEY'RE APPLYING FOR JOBS, WE'RE DOING TEAM BUILDING. 
          WE'RE TEACHING THEM HOW TO APPLY FOR JOBS OR TEACHING THEM HOW TO INTERVIEW FOR POSITIONS. 
          AND THEN WHEN THEIR INTERNSHIP ENDS, THEY HAVE A FULL-TIME POSITION AT THE ORGANIZATION. 
          IT'S HUGE. 
          YEAH. 
          YEAH. 
          YEAH. 
          SO I LOVE IT. 
          I'M A HUGE FAN. 
          I'VE SEEN IT WORK AND IT'S AMAZING. 
          SO COOL. 
          UH, LET'S SEE, UH, SIGN ON BONUSES. 
          THAT'S SOMETHING THAT WE REALLY HAVEN'T, YOU KNOW, LOOKED INTO. 
          SO OBVIOUSLY THAT'S A FINANCIAL COMPONENT THERE. 
          EMPLOYEE REFERRAL INCENTIVE PAY. 
          WE DO GET A LOT OF REFERRALS ARE FOR EMPLOYEES. 
          EVEN BELINDA SAYS, WELL, DANG IT. 
          IF THAT WAS ALREADY IN PLACE, I'D GET PAID. 
          I WOULD'VE GOT PAID FOR THREE. 
          UM, BECAUSE WE DID SNAG ALL OF THEM FROM CEDAR PARK EXCEPT FOR ONE, UM, 
          [05:55:01]
AND THEN INCREASE POTENTIALLY THE VACATION AND SICK LEAVE OR CURLS INCREASE, LONGEVITY, PAY, EXPLORE BENEFIT OPTIONS. 
          WE WANT TO LOOK AT NEXT SUMMER TO, UM, SEE ABOUT REDUCING THE DEDUCTIBLES AND CO-INSURANCE AMOUNTS. 
          UM, I KNOW Y'ALL TALKED ABOUT EARLIER, LIKE SUCCESSION PLANNING, CAREER LADDERS. 
          UM, WE DEFINITELY NEED TO LOOK AT THAT AND EXPLORE, UM, PROVIDING THAT SO THAT INDIVIDUALS THAT START OUT CAN SEE THAT THIS IS LONG-TERM, I KNOW GENERATIONS HAVE CHANGED AND IT USED TO BE LIKE FOR MYSELF AND OTHERS, YOU KNOW, YOU'RE THERE 10, 15, 20 YEARS NOW. 
          YOU'RE LUCKY WITH THE YOUNGER GENERATION IF THEY'RE THERE TOO. 
          UM, SO IF THEY SEE THAT THERE'S WAYS TO GROW AND IMPROVE. 
          I THINK THAT THAT'S, THAT'S KEY TO ATTRACTING AND RETAINING THEM EXPRESS HIGHER EVENTS SO THAT YOU CAN DO CONDITIONAL JOB OFFERS ON THE SPOT. 
          UM, WE ALSO NEED TO LOOK AT DOING A SURVEY OF ORGANIZATIONAL EXCELLENCE, MAYBE IN THE NEXT COUPLE OF YEARS, WHICH WOULD BE FOR ALL EMPLOYEES. 
          THE UNIVERSITY OF TEXAS COM ACTUALLY CONDUCTS THE SURVEY OF ORGANIZATIONAL EXCELLENCE TO FIND OUT EXACTLY WHAT THE EMPLOYEES THINK. 
          THEY HAVE SPECIFIC QUESTIONS. 
          UH, THEY PROVIDE ALL THE INFORMATION TO THE CITY SO THAT WE CAN EVALUATE IT AND HOW WE'RE GOING TO ADDRESS IT. 
          YES. 
          UM, ON THE INCREASING VACATION AND SICK LEAVE ACCRUALS, HAVE YOU SEEN THE MOVEMENT OF, UM, UNLIMITED PTO? UM, NOT IN GOVERNMENT. 
          NO, I HAVEN'T SEEN IT. 
          NO, NOT IN GOVERNMENT. 
          I'M WONDERING IF IT'S SOMETHING THAT WE WOULD EVER EXPLORE. 
          UM, FOR THOSE WHO DON'T KNOW, IT'S THE THING THAT A LOT OF TECH COMPANIES ARE DOING, WHERE YOU ESTABLISH A TRUST WITH YOUR, YOUR STAFF AND YOU JUST SAY LIKE, I TRUST YOU TO USE PAID TIME OFF. 
          IT'S NOT GOING TO BE A SET AMOUNT EVERY YEAR. 
          IT'S WHATEVER IS RESPONSIBLE. 
          AND IF YOU GET SOMEBODY THAT ABUSES IT, THEN THE MANAGER SAYS SOMETHING TO THEM AND DEALS WITH IT. 
          BUT FOR THE MOST PART, THE STUDIES HAVE SHOWN THAT IT'S KIND OF LIKE WHEN YOU ELIMINATE LIBRARY FINES AND PEOPLE START RETURNING BOOKS MORE OFTEN, IT PEOPLE END UP NOT EVEN TAKING AS MUCH PTO AS THEY NORMALLY WOULD. 
          UM, BECAUSE THEY'RE NOT HAVING A FEAR OF LOSING ANYTHING. 
          AND THEN, UM, WHEN YOU HAVE THE PEOPLE THAT, YOU KNOW, HAVE A CATASTROPHIC EVENT WHERE THEY'RE DOING A BEREAVEMENT LEAVE OR, OR THEY'RE SICK OR FIGHTING CANCER OR WHATEVER, UM, THERE, THERE'S NOT AN ISSUE WITH LETTING THEM GRIEVE. 
          AND IT'S BEEN, I'VE SEEN STUDIES WHERE IT'S, UM, IT RETAINS A LOT OF EMPLOYEES BECAUSE THEY FEEL VALUED. 
          I KNOW, OR MY HUSBAND HAS COMPLAINED THAT THERE IS A LIMIT. 
          YOU DON'T, YOU DON'T BECOME ELIGIBLE UNTIL YOU'VE BEEN WITH THE COMPANY FOR FIVE YEARS. 
          AND THEN THE TIME HAS TO BE APPROVED BY YOUR MANAGER. 
          YEAH. 
          SO AS LONG AS IT'S NOT DETRIMENTAL TO THE DAILY OPERATIONS, THEN THAT GETS IT FROM, BUT THERE'S NO. 
          YEAH. 
          AND IT'S KIND OF LIKE THE FLEX TIME, LIKE YOU'RE MAKING UP WHAT YOU'RE DOING SOMEWHERE ELSE. 
          YEAH. 
          WE WAS DEFINITELY ADEPT TO TALK WITH ROBERT, FOR SURE. 
          AND RICK TO, TO SEE IF WE WANTED TO GO DOWN THAT PATH. 
          AND, UM, BECAUSE YEAH, I IN MY CAREER NEVER HAD THAT, BUT THANK YOU FOR THE SUGGESTION. 
          WE WILL DEFINITELY LOOK INTO IT. 
          UM, WE'RE ALSO GOING TO LOOK AT UPDATING THE HR WEBSITE, UM, POSSIBLY OUTSTANDING PERFORMANCE, MAYBE SETTING UP LIKE ADMINISTRATIVE LEAVE OR SOMEBODY THAT DID A SPECIAL PROJECT. 
          UH, SO THEY CAN BE RECOGNIZED, UM, HR BOOTH AT CITY EVENTS SO THAT WE CAN PROMOTE OUR JOBS. 
          WE WANT TO HAVE A DAY THAT WE RECOGNIZE VETERANS. 
          WE ALSO WANT AN EMPLOYEE APPRECIATION DAY AND POTENTIALLY BENEFITS FOR PART-TIME STAFF. 
          SO THAT'S ALL STUFF THAT, YOU KNOW, WE'RE THINKING OF THAT HOPEFULLY ONE DAY, UH, WOULD COME TO FRUITION. 
          SO THE NEXT SLIDE, IF YOU COULD LOOK ON THE, UM, YOUR BINDER ON THE FAR LEFT THE POCKET, UM, I'VE REVISED TWO SLIDES AND ADDED ONE. 
          AND SO DARREN PUT IT IN THERE. 
          IT SAYS ITEM SIX IN YOUR BINDER. 
          AND SO WHAT'S ON THE SCREEN IS ACCURATE. 
          SO THIS IS A REALLY GOOD SNAPSHOT. 
          AND I WORKED WITH RICK ON THIS AND HE HAD SOME GREAT IDEAS ON BEING ABLE TO SHOW, YOU KNOW, THE POPULATION VERSUS THE FTES, THE FOUR YEAR AVERAGE AND, AND TWO CAVEATS ON THAT GEORGETOWN AND FAIRNESS. 
          AND WE HAVE TO SEE IF MAYBE YOU GIVE COUNTY GOVERNMENTS 50, THAT YOU HAVE AN ELECTRIC UTILITY, BUT THEN PFLUGERVILLE ISN'T ESD. 
          SO THEY DON'T HAVE A FIRE DEPARTMENT. 
          SO YOU COULD ADD, SO IF YOU'RE DOING SMOOTHING, YOU COULD PROBABLY ADD, I DON'T KNOW, BILLY, WHAT DO YOU THINK? A HUNDRED OR 90 TO PFLUGERVILLE AND TAKE AWAY 50 FROM, TO BE FAIR. 
          BUT PROPORTIONALITY WAS NOW THE YEAR WHERE IT SHOWS TURNOVER RATES, 20, 21. 
          UM, THAT YEAR WE ACTUALLY HAD FOUR RETIREMENTS. 
          UM, WE HAD A DEATH AND, UM, AND THEN WE HAD, UM, SOME PERFORMANCE ISSUES. 
          SO THOSE INDIVIDUALS, UM, I THINK THERE WERE SIX AND THEN THE OTHERS 
          [06:00:01]
WERE TYPICALLY, YOU KNOW, MONEY OR THEY MOVED. 
          UM, BUT THAT WAS, UH, IT WAS KIND OF A TOUGH YEAR. 
          UM, AND IT SEEMS LIKE WE'RE KIND OF LEVELING OUT THIS NEXT YEAR, A YEAR TO DATE FOR FISCAL YEAR 2022, BUT IT'S, IT JUST SHOWS THAT, YOU KNOW, FOR THE MOST PART, YOU KNOW, WE'RE IN LINE, EVEN THOUGH, YOU KNOW, THEY HAVE QUITE A FEW MORE EMPLOYEES THAN WE DO. 
          UM, AND SOME OF THE AREAS, AND THEN EARLIER WE MENTIONED YOU HAVE IT ALSO THE, YEAH, THAT WAS THE, THAT WAS OBVIOUSLY A TOUGH YEAR BECAUSE WE WENT, UH, WE WERE LOWER THAN EVERYBODY ELSE IN 20, BUT I DON'T KNOW IF YOU HANDED THIS OUT, EVERYBODY'S BIG INCREASE IN, UH, HOUSING COSTS. 
          I HAVE IT, IT'S COMING UP ALSO HITTING THAT SAME YEAR, WHICH PROBABLY DIDN'T 46% FOR US. 
          EVERYBODY ELSE WENT UP A LOT TOO. 
          WE DO. 
          IT'S NOT MANDATORY THOUGH. 
          SOME EMPLOYEES DO NOT WANT TO DO THE EXIT INTERVIEWS. 
          WE DO TRY, WE DO SIT DOWN AND TALK WITH THEM, UM, AND ASK THEM TO FILL IT OUT. 
          UM, BUT SOME ARE VERY VAGUE AND SOME REFUSE TO DO IT. 
          SO IT'S, IT'S NOT MANDATORY. 
          UH, WE MENTIONED EARLIER ABOUT THE RESIDENTS PER CITY EMPLOYEE BASED ON TOTAL FTES, VERY EYEOPENING. 
          AND THIS WAS RICK'S IDEA TO, YOU KNOW, SHOW BASED ON, UM, YOU KNOW, THE EMPLOYEES, WHICH WAS ON THE PREVIOUS SCREEN, HOW THE RATIO IS. 
          SO BASICALLY ONE TO 1 95 FOR US THEN LEANDER VERSUS, YOU KNOW, IN GEORGETOWN. 
          SO YEAH, WE ARE, WE ARE STRETCHED THEN WHERE SOME OF US ARE BURNING THE CANDLE AT BOTH ENDS. 
          IT IT'S TOUGH. 
          UM, RIGHT NOW THE NEXT ONE'S COMING THAT THIS ONE WAS ADDED AND THEN THIS ONE WAS REVISED. 
          THE NEXT ONE IS THE MEDIAN SINGLE FAMILY SALE PRICE. 
          SO YOU CAN SEE THE INCREASE FROM 2019 ALL THE WAY TO 2022. 
          AND, AND THEN YOU SEE IT FROM 2019 TO 20, I PUT IN THE PERCENTAGE THAT YOU SEE THE GROWTH, UM, JUST WITHIN THOSE YEARS. 
          AND THEN THE OVERALL FROM 2019 TO 2022, WHICH IS JUST HUGE. 
          UM, YOU KNOW, YOU LOOK AT 2019 AT 288,000 FOR A HOME VERSUS NOW 511. 
          IT'S JUST CRAZY. 
          YEAH. 
          IT'S OVER THERE. 
          THE NEW ONES. 
          YES. 
          PERFECT. 
          THANK YOU. 
          AND CAMERON WAS ABLE TO PROVIDE, UM, YOU KNOW, THE, THE MEDIAN SINGLE FAMILY SALE PRICES. 
          SO WE APPRECIATE THAT FROM THE REALTORS ASSOCIATION, BUT IT, IT JUST SHOWS HOW IT'S CHANGED. 
          AND WE ACTUALLY HAD, UM, A FEW JOB OFFERS LAST YEAR THAT WE MADE. 
          AND UNFORTUNATELY THEY ENDED UP BACKING OUT BECAUSE THEY COULD NOT FIND AFFORDABLE HOUSING. 
          AND THEN WE HAD AN ENGINEER THAT WAS HERE AND HE WAS TRYING TO FIND AFFORDABLE HOUSING AND HE HAD TO LEAVE BECAUSE HE COULD, AND HE ENDED UP MOVING BACK TO THE CITY THAT HE CAME FROM SOUTH AND STARTING WORKING FROM HOME. 
          SO THIS MIGHT BE A PAGE QUESTION. 
          IS THERE ANY WAY FOR US WHEN WE'RE DOING, UM, LIKE A POD OR SOMETHING TO INCLUDE A CERTAIN PERCENTAGE OF IT THAT HAS TO BE SET ASIDE AS LIKE A BELOW MARKET RATE HOUSING FOR MUNICIPAL AND SCHOOL DISTRICT EMPLOYEES? WELL, HERE'S THE THING. 
          SO IN ANOTHER CITY, I DO HAVE CDBG AND HOME UNDER ME AS WELL. 
          AND WHEN YOU GET INTO AFFORDABLE HOUSING, YOU START LOOKING AT, IT'S A PERCENT OF MEDIAN IF YOU'RE DEALING WITH FEDERAL GRANTS. 
          SO IF YOU HAVE, LET'S SAY THIS AFFORDABLE AND IN A, IN A, JUST THE TERRIBLE THING, IF YOUR AVERAGE IS UP IN THE FIVES, YOUR AFFORDABLE IS PROBABLY IT'S GOING TO LOOK AT, UH, THE, WHAT YOUR INCOMES ARE, WHAT THE COST OF THE HOUSING IS. 
          SO AFFORDABLE MIGHT END UP ON PAPER BEING THREE 50, RIGHT? AND SO NOW THE OTHER THING IS, IF YOU LOOK AT OTHER PARTS OF THE COUNTRY, IF YOU LOOK UP ON THE EAST COAST, BECAUSE REAL ESTATE IS SO HIGH, THERE ARE SCENARIOS WHERE I'VE SEEN BOTH, WHETHER IT'S PLANNING DIRECTORS, UH, CITY MANAGERS, OR EVEN THEY'LL HAVE A HOUSE. 
          SOMETIMES FOR THE CITY MANAGER, THEY'LL HAVE AN APARTMENT COMPLEX THAT THE CITY OWNS THAT THEY'LL PUT THE DIRECTORS IN AND THEN EVERYONE ELSE, UNFORTUNATELY. 
          AND THAT'S THE PART WHERE I THINK IF YOU'D LOOK NOT TO JUMP TO THE OTHER SLIDES WHERE WE'RE BLEEDING PEOPLE IS IF THEY MAKE $1 MORE AND THEY'RE ON ONE OF THE CREWS AND THEY'RE ALREADY WHAT WE NOTICED, NOT ONLY WE DID THE PEOPLE THAT WERE TURNING DOWN JOBS, WHERE ARE SIX FIGURE JOBS. 
          [06:05:02]
IF YOU'RE COMING FROM HOUSTON OR DALLAS, AND WE GAVE THEM A $20,000 PAY INCREASE, THE HOUSING DIFFERENCE, MADE IT A PAY CUT. 
          SO THEN THEY WOULD RESEND AFTER ACCEPTING. 
          AND THEN THE, THE FLIP SIDE IS SO TWO THINGS I DID. 
          I AM AFTER MY FIRST YEAR, I DID TWO DIFFERENT INTERNAL RAISES WITHIN MY ABILITY FOR THE CREWS AND THOSE MAKING THE HOURLY RATES. 
          THAT WAS A BAND-AID. 
          THAT'S WHY THE SALARY SURVEY SO IMPORTANT WITH GAS SPIKING, WITH THE HOUSING PRICES, SPIKING, THE PROBLEM WE HAVE. 
          AND AGAIN, WHEN WE GET TO THOSE SLIDES, YOU'LL BE ABLE TO SEE, THAT SEEMS TO BE AT FIRST, THOSE FOLKS WERE NOT ABLE TO LIVE IN LEANDER, BUT THEY WERE LIVING NOT THAT FAR AWAY. 
          NOW THEY'RE INVARIABLY DRIVING FROM FURTHER AND FURTHER. 
          ONCE YOU GET UP, YOU KNOW, TEMPLE AND BELTON AND PLACES LIKE THAT, THEN IF THEY CAN GET A JOB FOR $1 MORE THAT'S LOCAL AND NOT HAVE TO DRIVE, THAT IS LIKE TWO OR THREE RACES. 
          SO THAT'S WHAT WE'RE UP AGAINST. 
          AND THEN, YOU KNOW, GO THROUGH THE CHICK-FIL-A DRIVE THROUGH IT'S THEY'RE PAYING WHAT NOW, 20. 
          SO IT'S, I'LL SHUT UP, WHICH CHRISTIE WANTS ME TO, BUT IT'S, IT'S, YOU'LL SEE THE AREAS WHERE WE ARE LOSING PEOPLE. 
          AND IT'S, IT'S TOUGH. 
          WHAT, ONE THING I WILL SAY BEFORE WE FINISH ALL THIS PART OF THE APPROACH I WAS TAKING WAS TRYING TO DO THE LIVING WAGE THING FOR FOLKS AND TRY TO MAKE SURE THAT THEY CAN ACTUALLY FUNCTION. 
          THAT WAS THE APPROACH. 
          AND IT'S PRETTY CLOSE TO WHERE PAY POINT CAME OUT. 
          WE DID LOOK AT THESE PEERS BECAUSE WE ARE COMPETING IN THE SAME LABOR AND HOUSING MARKET EFFECTIVELY. 
          SO THAT, THAT WAS THE APPROACH. 
          THERE'S NOT A SILVER BULLET, BUT IF, BASICALLY THEY CAN'T, YOU KNOW, YOU HAVE EMPLOYEES THAT WOULD QUALIFY FOR PUBLIC ASSISTANCE OR THEIR CAR IS GOING TO FALL APART BECAUSE THEY'VE GOT TO DRIVE 75 MILES ONE WAY AND PAY THE $5 GAS WHEN IT GOES UP AND DOWN, THAT'S NOT A GOOD SITUATION. 
          AND SO IT IS REFLECTED IN THE, IN THE POSITIONS WE'RE LOSING. 
          WHAT ABOUT LOOKING INTO INCENTIVIZING, UM, EVEN APARTMENTS, THE LIKE ONES THAT ARE ALREADY HERE TO SAY, YOU KNOW, IF YOU WANT TO RENT OUT TO EMPLOYEES THAT WE'RE TRYING TO ATTRACT, MAYBE WE DO AN ECONOMIC DEVELOPMENT INCENTIVE OR SOMETHING, JUST SO WE CAN HAVE PEOPLE THAT CAN, IT WOULD ALMOST BE MORE LIKE A UNIVERSITY ON HOUSING SCENARIO. 
          WE COULD LOOK AT IT THAT WHERE WE HAD THE DISCUSSION WITH THE SCHOOL DISTRICT, JUST GENERALLY, WHERE DO YOUR IN GALVESTON, WE HAD PROBLEM. 
          GALVESTON'S A GOOD EXAMPLE. 
          NOW, ANNUALLY, THEY'RE UP IN THE TWENTIES ALL THE TIME AND THEIR TURNOVER UP IN THE LOW TWENTIES. 
          AND THE PROBLEM IS IF YOU GO BACK IN TIME, IT USED TO BE REALLY AFFORDABLE TO LIVE THERE NOW IN THE AIRBNB WORLD AND THE INVESTMENT WORLD THERE BY GRABBING THINGS AND REDOING THEM, I'D SAY, NOW I THINK THEIR POLICE DEPARTMENT IS AN EXAMPLE IS PROBABLY WHEN I WORKED AT THE FIRST TIME I WORKED THERE STRAIGHT OUT OF GRAD SCHOOL AT U OF H. 
          AND SO FIRST TIME I THINK OVER HALF THE EMPLOYEES LIVED ON THE ISLAND AND THEN THE SECOND TIME, AND IT WAS PRE COVID AND THINGS GOT MORE EXPENSIVE. 
          IT WAS PROBABLY MAYBE ONLY 20% OF THE PD. 
          FOR EXAMPLE, WOULDN'T BE THE ISLAND AT THAT TIME. 
          SO WHERE YOUR POLICEMEN OR FIREMEN, YOUR CREW, YOUR STREETS, CREWS, YOUR PUBLIC WORKS, CREWS, YOUR PARKS CREWS, AND ALL OF THOSE FOLKS ARE TRYING TO LIVE. 
          AND I THINK THE ABJ ARTICLE FROM LAST YEAR REALLY SAID IT THE BIGGER, THE MOST, AND THIS IS THE TOUGH PILL TO SWALLOW. 
          WE ARE SERVING FOLKS THAT WORK PRIMARILY IN THE TECH INDUSTRY AND WE ARE HERE TO SERVE THEM, BUT OUR EMPLOYEE BASE IS NOT TIED TO THAT WAGE. 
          AND IT'S ALSO NOT TIED TO THAT, UH, ABILITY TO CHASE THE SAME KIND OF HOUSING COSTS. 
          SO WE ARE GOING TO HAVE TO PROBABLY LOOK OUTSIDE THE BOX. 
          UM, AND, AND WHEN WE LOOK AT, I DON'T KNOW IF YOU HAVE, I DON'T THINK YOU HAVE IT IN HERE AND YOU HAVE THE, UH, SHOWS OUR TAX BASE OR IS THAT THAT'S IN THIS ONE COMING UP. 
          OKAY. 
          SO THIS, WE HAVE ANOTHER CONTINGENCY AND THAT'S WHAT WE HAVE TO WORK WITH FINANCIALLY. 
          BUT IF YOU AREN'T A TERRIBLE SPOT, IF YOUR TEACHERS, YOUR POLICE, YOUR MAILMAN, ALL OF THEM ARE HAVING TO LIVE 75 MILES AWAY BECAUSE THEY'RE ALREADY SENSITIVE TO THAT PRICE. 
          AND THEN YOU GET A, GOD FORBID, ANOTHER REGIONAL 
          [06:10:01]
WAR, UH, EMBARGO, UH, THE SUEZ CANAL, SOMETHING, AND YOU GET ANOTHER DOLLAR SPIKING GAS. 
          AND THEN ALL OF A SUDDEN THEY'VE GOT TO LOOK FOR ANOTHER JOB AGAIN, EVEN AFTER GIVING THEM A RACE. 
          SO, OKAY. 
          THANK YOU, RICK. 
          UH, SO THE NEXT SLIDE IS THE CITY OF LEANDER TURNOVER BY DEPARTMENT. 
          UM, THE HARDEST IT DEPARTMENTS ARE GOING TO BE PUBLIC WORKS, UM, WITH STREETS ALSO PARKS AND REC, UM, THE GOLF AND ENGINEERING. 
          AND IT'S BEEN CONSISTENT OVER THE PAST. 
          UM, YOU KNOW, CURRENT IN THE PAST TWO FISCAL YEARS, UM, POLICE DID HAVE SOME, AT LEAST IN 20, 20 SOME OR SOME TURNOVER THERE, BUT, UM, THEY'RE NOT BAD ALL ACROSS THE BOARD. 
          IT'S REALLY JUST THOSE AREAS. 
          AND ACTUALLY ON SOME OF THOSE, ESPECIALLY WITH, UH, PARKS AND PUBLIC WORKS, THOSE WERE THE LOWER PAYING JOBS. 
          AND THAT HAD THE HIGHEST TURNOVER, WHICH WE ARE ALREADY STARTED TO TRY AND, AND FIX THAT. 
          UM, BECAUSE SOME OF THEM HAVE HAD, YOU KNOW, OPENINGS FOR OVER A YEAR. 
          UM, SO IT'S BEEN PRETTY BRUTAL. 
          IS THIS ONLY FTES? I'M SORRY, IS THIS ONLY YES, YES, NO. 
          PART-TIME UH, YES, MA'AM. 
          DO WE KNOW LIKE A PERCENTAGE OF FIRE AND POLICE THAT IS ELIGIBLE TO RETIRE? CAUSE THAT COULD TECHNICALLY IMPACT THIS IN A YEAR OR TWO WHERE IT WOULD LOOK WORSE THAN HOW IT LOOKS. 
          I CAN GET YOU THOSE NUMBERS. 
          IF YOU HAVE THOSE NUMBERS FOR US LONGEVITY, LIKE MORE THAN 20% OVER THE NEXT FIVE YEARS, THESE ARE THE LAST THREE YEARS OF FAMILY DUE TO RETIREMENT. 
          OKAY. 
          GOTCHA. 
          TELL ME A QUESTION ON THE PARKS AND GOLF SHOP. 
          AND I KNOW THEY'RE BOTH UNDER PARKS, BUT THE NUMBERS ARE IDENTICAL EXCEPT IN 20, IS THAT BECAUSE OF RETIREMENT? AND CAUSE I KNOW SEVERAL PEOPLE RETIRED OR THAT GOLF DID HAVE SEVERAL PEOPLE. 
          YEAH. 
          WELL AND THEY ALL, AND WE ALSO HAD TO, UM, WHEN THEY SWITCHED OVER FROM, UM, WITH THE GRILL, CAUSE THOSE WERE OUR STAFF AND WE DON'T HAVE THEM ANYMORE. 
          IT'S NOT, IT'S NOT AS BAD AS IT LOOKS. 
          IT'S A CIRCUMSTANTIAL THING. 
          IT'S NOT REALLY, IT DEPENDS ON HOW MANY PEOPLE THINK, CHRISTINA, I JUST KNOW TWO PEOPLE THAT RETIRE AND THERE'S NOT, WE USED TO BE  OH. 
          AND A LOT OF THEM ARE KIDS TOO. 
          SO THEY MAY BE ABLE TO DO IT FOR A SHORT AMOUNT OF TIME AND THEN THEY HAVE TO GO BACK TO SCHOOL OR THEY GOT TO GO TO COLLEGE. 
          SO THEN WE LOSE THEM. 
          OKAY. 
          AND THEN I JUST WANTED TO SHOW A SNAPSHOT. 
          THE NEXT ONE IS THE TURNOVER, THE TOTAL TURNOVER BY THE STATE. 
          UM, AND REALLY WE'RE ONLY FOCUSING MORE ON THE CAPITAL AND CENTRAL TEXAS AREA, WHICH ARE ON THE NEXT SLIDES, BUT YOU CAN SEE, YOU KNOW, THE AVERAGE TURNOVER STATEWIDE WAS AT 21.5%. 
          SO WE'RE DEFINITELY UNDER THAT ON THE NEXT SLIDE. 
          IT'S BROKEN DOWN BY THE CAPITAL REGION, WHICH SHOWS TRAVIS AND WILLIAMSON COUNTY. 
          TRAVIS HAS A LOT BECAUSE MOST OF THEM WERE IN THE CAPITAL COMPLEX AREA. 
          AND UM, YOU KNOW, ROUGHLY THAT ONE'S 12.1 AND THEN 16.9%. 
          AND THEN THE NEXT ONE IS THE CENTRAL TEXAS REGION, WHICH IS HUGE. 
          UM, THESE ARE SOME OF OUR OUTLYING COUNTIES. 
          UM, AND THAT ONE GOES UP TO 29.7% TURNOVER. 
          I MEAN JUST, JUST HUGE, UM, INCREASE IN TURNOVER THERE. 
          UM, SO IN MY LAST SLIDE HERE, KEEP YOUR MIND OPEN TO CHANGE ALL THE TIME. 
          WELCOME AT COURT. 
          IT IS ONLY BY EXAMINING AND RE-EXAMINING YOUR OPTIONS AND IDEAS THAT YOU CAN PROGRESS BY DALE CARNEGIE. 
          UM, IT'S CONSTANT CHANGES IS INEVITABLE. 
          WE'RE CONTINUING TO HAVE CHANGE. 
          IT'S GOING TO KEEP CHANGING. 
          UM, WE JUST HAVE TO TRY TO DO THE BEST WE CAN TO MAINTAIN WHAT WE HAVE AND TO KEEP UP AND ADD WHAT WE NEED TO IF AFFORDABLE. 
          SO I KNOW WE'RE TIME IS OF THE ESSENCE. 
          SO LET'S GO AHEAD AND GET INTO THE COMP STUDY STUFF. 
          SO IF YOU CAN, THIS IS THE NEXT ONE. 
          I DO NOT HAVE IT UP ON THE POWERPOINT. 
          UM, THIS IS WHAT YOU'LL NEED TO USE HERE. 
          SO DECEMBER, 2021, WE WENT OUT FOR BID JANUARY, 2022, WHERE YOU RECEIVED TWO BIDS THAT REVIEW BY THE COST STUDY COMMITTEE, WHICH WAS COMPRISED OF UPPER MANAGEMENT. 
          AND FROM EACH DEPARTMENT, THE COMMITTEE REVIEWED THE BIDS AND IT WAS AWARDED TO PAY POINT HR 
          [06:15:01]
FEBRUARY 2ND OF THIS YEAR PAY POINT, HR CONDUCTED THE COMP STUDY IN MARCH COMPLETED EARLIER THIS MONTH. 
          UM, THE PRIVATE SECTOR WAS NOT INCLUDED IN THIS STUDY. 
          THEY ARE NOT REQUIRED TO PROVIDE DATA AND UH, MOST CHOOSE NOT TO SINCE WE'RE COMPETITORS. 
          UH, THE INTENT OF THE STUDY IS A PROCESS FOR ASCERTAINING EQUITABLE VALUE OF POSITIONS ON COMPETITIVE SALARY SCALE. 
          THE EXTERNAL MARKET COMPETITORS WERE VETTED USING ECONOMIC AND DEMOGRAPHIC DATA TO DETERMINE WHICH COMPETITORS WERE MOST LIKELY AND OR TO ENSURE VALIDITY. 
          THE EXTERNAL MARKET SURVEY WAS SENT OUT TO A TOTAL OF 72 COMPETITOR ORGANIZATIONS. 
          AND WE RECEIVE RESPONSES FROM 24 PARTICIPANTS, TEXAS WIDE, 21 CITIES, LOCAL AREA THREE, THAT WOULD BE CEDAR PARK, ROUND ROCK AND GEORGETOWN, A TYPICAL SURVEYS OF THIS TYPE YIELD ABOUT FIVE TO 10% RESPONSE RATE. 
          WE WERE REALLY GOOD AT 33%. 
          AND THE GOAL WAS TO UNDERSTAND HOW EACH OF THE IDENTIFIED COMMUNITIES COMPARED WITH LANDER, THE SIX METRICS THAT WERE CHOSEN FOR EVALUATION OR POPULATION UNEMPLOYMENT RATE, LABOR FORCE PARTICIPATION RATE, MEDIAN, HOUSEHOLD INCOME COST OF LIVING ADJUSTMENT AND MEETING HOUSING PRICES. 
          EACH METRIC WAS ASSUMED TO BE EQUALLY IMPORTANT AND WERE EXAMINED INDIVIDUALLY. 
          AND IN COMBINATION, UH, THE REPORT PROVIDES A REVIEW AND UPDATE OF THE CLASSIFICATION AND COMPENSATION PLAN FOR THE CITY EMPLOYEES. 
          THE STUDY WAS DIVIDED IN TWO PARTS, JOB CLASSIFICATION, AND THEN THE COMPENSATION PHASE, THE CLASSIFICATION PHASE INCLUDED IDENTIFICATION REVIEW AND ANALYSIS OF SPECIFIC WORK BEING PERFORMED IN VARIOUS POSITIONS. 
          EMPLOYEES, UH, COMPLETED A POSITION VANTAGE POINT SURVEY SO THEY COULD EXPLAIN THEY DID NOT WANT CUT AND PASTE. 
          WHAT WAS IN THEIR JOB DESCRIPTION. 
          THEY WANTED TO HEAR FROM THE EMPLOYEE FIRSTHAND, WHAT DID YOU DO IN YOUR JOB? AND THEN THE SUPERVISORS ACTUALLY WERE ABLE TO PROVIDE THEIR INPUT TO, UH, THE DATA WAS THEN USED TO SIMPLIFY POSITIONS AND MATCH THEM TO THE EXTERNAL MARKET IN AN APPLES TO APPLES COMPARISON. 
          AND I SAY THAT, BUT IT NOT NECESSARILY WAS ALWAYS APPLES TO APPLES BECAUSE IF WE HAVE A POSITION TITLE, ONE THING, UM, AND THEN YOU LOOK AT ANOTHER CITY, THEY MAY TITLE IT COMPLETELY DIFFERENT, BUT IT COULD HAVE THE SAME DUTIES AND RESPONSIBILITIES, BUT IT'S TITLED DIFFERENT. 
          UM, SO THAT CAN CAUSE A LITTLE BIT OF AN ISSUE, UM, ALTHOUGH DIFFERENT JOB TITLES, BUT THE SAME, UM, JOB CAUSED SOME ISSUES. 
          AND THEN SOME CITIES VALUE CERTAIN POSITIONS OVER OTHER CITIES. 
          UH, THE COMPENSATION PHASE CONSISTED OF AN INITIAL BASELINE ANALYSIS AND EXTERNAL MARKET SURVEY OF THE LOCAL CITIES TO DETERMINE THAT THE LOCAL LABOR MARKET PAYS FOR SPECIFIC JOBS. 
          THE STUDY INCLUDED 384 EMPLOYEES, CITY EMPLOYEES, AND ROUGHLY 210 DISTINCT JOB CLASSIFICATION. 
          SO THIS IS MASSIVE. 
          THE DATA THAT WE ARE REVIEWING, WHAT WE HAVE IS MASSIVE. 
          UM, THE STUDY RECOMMENDATIONS INDICATE WHAT ACTIONS SHOULD BE TAKEN TO AVOID LOSS OF QUALIFIED STAFF AND ADDRESS DIFFICULTIES IN RECRUITING NEW EMPLOYEES FOR THE CITY. 
          IN ADDITION, IT RECOMMENDED ADJUSTMENTS TO THE SILLY CITY SALARY PAY PLAN, WHICH WILL ESTABLISH A CREDIBLE PAY STRUCTURE THAT IS FAIR FOR THE WORK COMPLETED AND STRATEGICALLY POSITIONS LEANDER COMPETITIVELY IN THE LABOR MARKET. 
          THE DESIRED RESULT IS THE IMPROVED ABILITY TO ATTRACT AND RETAIN QUALITY STAFF THAT PERFORM AT HIGH LEVELS TO MEET THE GROWING DEMANDS OF THE COMMUNITY. 
          HR IS CONTINUING TO WORK WITH RICK AND MIKE AND ROBERT BY REVIEWING A LOT OF MARKET DATA AND ANALYSIS TO CONSIDER THE BEST OPTIONS FOR IMPLEMENTATION. 
          WE ARE WORKING THROUGH THIS AS QUICKLY AS POSSIBLE BECAUSE IT'S CRITICAL TO UNDERSTAND THE COSTS AND BENEFITS RELATED TO EACH OPTION AND WHAT IS APPROPRIATE. 
          AND THE TIMING OF IMPLEMENTATION, WE TRULY WERE HOPEFUL THAT WE COULD GET THIS TO YOU SOONER, THE FULL, YOU KNOW, REPORT. 
          UM, BUT OUR PROPOSAL IS GOING TO BE PRESENTED AND RECOMMENDATIONS TO CITY COUNCIL ON SEPTEMBER 1ST, WE NEED THE, THIS MONTH WE NEED OR AUGUST COMING UP TO BE ABLE TO FINALIZE, UM, BECAUSE WE ARE WORKING ON THE PAY PLAN, YOU KNOW, UH, FIRE AND PD ARE WANTING A STEP PLAN. 
          SO WE'RE WORKING ON THAT ONE. 
          WE'RE ALSO WORKING ON, UM, INSTEAD OF, UM, PAY POINT, HR HAD RECOMMENDED A SPECIFIC PAY PLAN, BUT IN LOOKING AT THEIR RECOMMENDATIONS VERSUS OUR PAY PLAN, UM, IT WOULD DROP, UM, SOME OF THE JOB TITLES TO LOWER LEVELS, EVEN THOUGH THE SALARY WOULD STILL BE UP, IT WOULD DROP THEM AND WE DON'T WANT TO DO THAT. 
          IT WOULD BE ADMINISTRATIVE WISE ON INCODE AND JUST, IT WOULD TAKE A LOT TO DO THAT. 
          SO WE'RE FOCUSING ON JUST THE PAY PLAN THAT WE HAVE IN PLACE, AND THAT IS FOR NON-FIRST RESPONDERS, UM, SO THAT WE CAN ACTUALLY, UM, START WITH A NEW MINIMUM AND THEN THAT WOULD OBVIOUSLY RE UH, MOVE UP THE MIDPOINT AND THEN THE MAXIMUM, UM, SO THAT THERE'S A LONGER RANGE, UH, FOR THOSE EMPLOYEES. 
          SO WITH THE, THIS RIGHT HERE THAT Y'ALL HAVE, YOU'LL SEE THE TEXAS WIDE SURVEY RESPONDENTS, THOSE CITIES, AND THEN THE SPECIFIC ONES TO THE LOCAL AREA. 
          UM, YOU KNOW, TYPICALLY WHEN YOU'RE LOOKING AT A COMP STUDY, YOU'RE LOOKING AT, ARE WE GOING TO LAG? ARE WE GOING TO 
          [06:20:01]
LEAD? ARE WE GOING TO MATCH WITH OUR COMPETITORS? AND YOU KNOW, WE'RE NOT GOING TO LEAVE. 
          UM, I CAN TELL YOU THAT WE'RE GOING IN SOME, IN SOME POSITIONS WE'VE MAY COME CLOSE TO MATCHING AND WE MAY BE JUST A LITTLE BEHIND. 
          UM, THE INTERESTING THING IS RIGHT NOW, A LOT OF THESE OTHER CITIES ARE FINISHING THEIR COMP STUDIES. 
          AND SO WE'RE HOPING TO BE ABLE TO SEE WHAT THEIR NEW PAY PLAN IS, UM, WHILE WE'RE WORKING ON OUR PEOPLE. 
          AND, UM, SO THAT WOULD BE SUPER HELPFUL IF WE COULD SEE ALL OF THAT TOO. 
          WE HAVE SOME CHARTS THAT SHOW THE, AND IT'S BASED ON PAY GRADE. 
          SO POSITIONS THAT ARE, UM, ONE TO SEVEN PAY GRADE, YOU'LL SEE THE CHART WHEREIN LEANDER IS THAT WE'RE AT THE MID POINT AND YOU'RE ABLE TO SEE THE 50 PERCENTILE AND THEN YOU'VE GOT ROUND ROCK IN THE ORANGE AND CEDAR PARK KIND OF, UH, TURQUOISE AND THEN, UH, GEORGETOWN PURPLE. 
          SO YEAH, THAT BLUE LINE. 
          SO RIGHT NOW WE HAVE A TOTAL OF NINE 90 POSITIONS THAT ARE BELOW MARKET, UH, WITH 40 OF THOSE BEING, UH, OR ACTUALLY 50 OF THOSE BEING SUBSTANTIALLY BELOW MARKET POINT. 
          AND SO, AND BEING ABLE TO RICK IS, YOU KNOW, PROPOSED AND WE TALKED TO ROBERT ABOUT ACROSS THE BOARD COLA BEING AT 4%. 
          AND THEN, UM, WITH THE REMAINING, UM, FUNDS, THAT'S AVAILABLE TO BE ABLE TO LOOK AT THOSE OUTLIERS, TO THESE POSITIONS THAT ARE BELOW MARKET. 
          AFTER WE DO THE 4% COLA ACROSS THE BOARD, THEN WHERE DO THEY FALL IN THE NEW PAY PLAN? WHERE DOES THAT BUMP THEM? YOU KNOW, YEAH. 
          WE MAY NEED TO MOVE THEM UP JUST TO MAKE THE MEN, UM, BUT WE MAY NEED TO MOVE THEM WITHIN THE RANGE. 
          WE ALSO HAVE TO LOOK AT COMPRESSION ISSUES WITH OTHER INDIVIDUALS THAT ARE IN THAT, UM, TYPE OF POSITION OR A SUPERVISOR LEVEL. 
          UM, SO WE'VE BEEN WORKING ON THAT AND RICK HAS A, YOU KNOW, HAD A GOOD IDEA ABOUT LET'S JUST DO THE COLA AND SEE HOW WE'RE ABLE TO, TO MOVE FORWARD. 
          UM, NOW OBVIOUSLY THAT'S ONE OF THE RECOMMENDATIONS THAT WE'LL BE PUSHING FORWARD. 
          AND THEN, THEN WHAT WE'RE CALLING MARKET ADJUSTMENTS BASED ON THE PAY PLAN. 
          AND THAT'S AGAINST THOSE NEAR I SAY, NEAR PEERS. 
          SO CEDAR PARK, ROUND ROCK, GET AS CLOSE AS WE CAN GET TO THOSE. 
          I DON'T WANT TO SAY BECAUSE THEY'RE WORKING ON IT SO DILIGENTLY, BUT THE GOAL FOR THE POLICE AND FIRE PLANS, EVEN THOUGH THEY'RE NOT CIVIL SERVICE, EVEN THOUGH THOSE OTHER ENTITIES HAVE BIGGER BANK ACCOUNTS IS TO GET WE'RE LOOKING AT ONE OF THEM. 
          AND I WON'T SAY WHICH ONE THEY'RE AT, WHY 22 TO TRY TO GET AS CLOSE AS WE CAN WITH THOSE TWO STEP PLANS. 
          SO ALL OF WHICH HAVE BIGGER, UH, ECONOMIC BASIS. 
          SO WE CAN LOOK AT RECRUITING AND RETAINING, UH, THIS ISN'T GETTING INTO, LET'S SAY ON THE CIVILIAN SIDE, NOT EVEN CLOSE ON THE FTE RATIO, UM, NO, I'M NOT PROPOSING HCMS, I'M NOT PROPOSING ASSISTANT TO, I'M NOT, WE CAN GO THROUGH ALL THE DIFFERENT DEPARTMENTS AND EVEN THE SUPPLEMENTS FOR THE CIVILIANS THAT WAS, WE, WE CUT A BUNCH OF STUFF. 
          WHEN YOU SEE THAT THEY WERE ASKING, IT WAS THEIR NUMBER ONE THING RANKED, THAT WAS ALL WE WERE ASKING FOR, OR EVEN CONSIDERING WE CUT 2, 3, 4, THEY HAD, SO WE CAN GO BACK AND RUN BOTH SCENARIOS, DO THE, WHAT IF WE FULLY FUND THE FIRST RESPONDERS SIDE AND DO, BUT I THINK IF WE, IF WE HEADED THAT WAY, RIGHT THEN THE FOLLOWING YEAR, IF WE HAD A RICH YEAR, I MEAN, I'VE TAKEN THE APPROACH WE'RE FILLING IN, AND THIS IS ALSO WIDE OVER TO ADDRESS THE PARKS AND THE STREETS CREWS AND EVERYBODY, ALL OF THOSE SALARIES. 
          AT SOME POINT THOUGH, I WON'T SAY IT'S ROBBING PETER TO PAY PAUL, BUT IT'S DEFINITELY DOING WITHOUT AND OTHER AREAS. 
          SO SOME OF YOUR QC, SOME OF YOUR OTHER ISSUES THAT GRANTED WE HAVE LIMITED SPACE AND THAT'S A WHOLE OTHER DISCUSSION TOMORROW AND GETTING INTO THAT, BUT THE WHOLE, THE WHOLE POINT OF THE EXERCISE WAS TO BE AS COMPETITIVE AS WE CAN WITH OUR PEERS TO ADDRESS IN BOTH POLICY AND IN STEP PLAN, BOTH THE FIRST RESPONDER SHOPS. 
          AND THEN THOSE, EVERYBODY TRY TO MOVE THEM UP ON IT TO BE AS CLOSE TO OUR PEERS. 
          AND, AND THE IRONY IS IN SOME AREAS WE HAVE ACTUALLY EVEN AT LOWER PAY, BEEN ABLE TO BRING PEOPLE OVER AND KEEP THEM HERE IN CERTAIN DEPARTMENTS, BUT IN OTHERS, THEY'RE AT THE RAZOR'S EDGE. 
          SURE. 
          I HAVE A QUESTION, UM, 
          [06:25:01]
IN THE HIRING PROCESS, IS THERE, UM, YOU KNOW, LOOKING AT, YOU MENTIONED THAT OUR BENEFITS PACKAGE IS REALLY GOOD, SO THAT'S VALUABLE. 
          IT IS. 
          UM, AND IT, IT MAY NOT BE IMPORTANT TO EVERYONE. 
          UM, IT COULD BE A SITUATION WHERE SOMEBODY LIVES CLOSER AND THAT'S MORE VALUABLE THAN HAVING TO DRIVE TO AUSTIN OR WHATEVER. 
          SO THAT MIGHT BE THEIR PRIORITY. 
          AND THEN YOU CAN HAVE A SPOUSE THAT HAS ALL THE BENEFITS AND THEY DON'T NEED THE BENEFITS. 
          SO DO WE NEGOTIATE THAT, IS THAT AN OPTION FOR PEOPLE TO NOT TAKE THE BENEFITS PACKAGE AND THEN WE CAN PAY THEM MORE? NOT AT THIS TIME, THEY CAN CHOOSE TO NOT TAKE THE BENEFIT PACKAGE. 
          UM, AND WE DO HAVE EMPLOYEES THAT HAVE DECLINED ALL THE COVERAGE EXCEPT FOR THE 15,000 FOR BASIC TERM LIFE, UH, FOR THE EMPLOYEE. 
          AND THEY'VE DECLINED EVERYTHING BECAUSE OF THE SCENARIO THAT YOU'RE JUST TALKING ABOUT, BUT IN PAYING THEM TO DECLINE, NOT AT THIS POINT AND PAYING THEM TO DECLINE, BUT IF THEY CHOOSE TO, AND AGAIN, THIS WOULD BE A NEGOTIATION TOOL. 
          UM, IF THAT IS AN OPTION TO GET THAT DESIRED EMPLOYEE, IS IT SOMETHING THAT WE HAVE THE ABILITY TO DO, I GUESS, IS WHAT I'M AT? NOT AT THIS POINT, BUT IT IS SOMETHING THAT I CAN LOOK INTO THE STATE OF TEXAS DOES DO THAT. 
          IF THEY DECLINED BENEFITS, IT IS ALLOWABLE, BUT WE HAVE NOT PUT THAT IN PLACE YET, BUT IT'S MONEY, IT'S FINANCIAL. 
          SO, YOU KNOW, YEAH, YEAH, YEAH. 
          YOU HAVE TO TRY, YOU CAN'T TURN IT DOWN WITHOUT HAVING SHOWING PROOF THAT YOU HAVE COVERAGE. 
          I GUESS WE'RE GOING TO WHAT I HAD SAID EARLIER, WRECKING NOTHING. 
          GUESS WHAT YOU WERE ALLUDING TO, I'M INTERESTED IN JUST BECAUSE I NEED TO SEE THE BIG PICTURE. 
          SO IF WE CAUGHT UP, WE GOT ALL THE EMPLOYEES COME UP TO WHERE THEY NEED TO BE OR WHERE WE FEEL LIKE THAT'S GOOD, WE'VE FUNDED, WE'VE GOT OUR FTES, WE'VE GOT THE RETENTION PIECE. 
          WHAT DOES THAT LOOK LIKE? HOW SHORT OUR, I MEAN, THAT'S JUST, I NEED TO HAVE A VISUAL OF WHAT THAT LOOKS LIKE, BECAUSE WHAT I'M SEE IS IT, EVERY YEAR WE'RE GOING TO GET FURTHER AND FURTHER BEHIND. 
          AND SO IS THERE A POINT WHERE WE JUST HAVE TO CRY UNCLE AND WE JUST HAVE TO TAKE THE LEAP OF FAITH THAT BECAUSE OF THE GROWTH AND THE THINGS THAT ARE CAMERON IS DOING, THAT IT WOULD JUST HAVE TO, IT'S LIKE GETTING A MORTGAGE ON YOUR HOUSE, RIGHT? YOU'RE, YOU'RE GOING TO HAVE TO STEP OUT OPTIMISM IN THERE, BUT THERE, THERE IS, RIGHT. 
          THERE'S ABSOLUTELY A BALANCING ACT. 
          AND SO I JUST NEED TO KNOW, CAUSE I DON'T THINK WE'RE IN A POSITION TO DO IT, BUT I WOULD JUST LIKE TO KNOW WHAT, WHAT IT IS THAT WE CAN'T DID. 
          DID, DID YOU GO TO THE SLIDE THAT SHOWS THE US VERSUS THE OTHERS, THEIR ECONOMIC BASE, THE 1%, JUST THE 1% APPLES TO APPLES. 
          SO, SO, UM, THIS IS A CONSIDERATION AND YOU CAN LOOK AT THE TOTAL GENERAL FUND AMOUNTS. 
          SO WHEN YES, WHEN ASSOCIATIONS COME, YOU WANT TO BE LIKE ROUND ROCK OR STUDENT PARK. 
          AND I SAY, IT'S KIND OF LIKE, YOU FEEL LIKE THE DAD THAT SAYS, YEAH, WE GOT TO DRIVE THAT WOOD PANEL STATION WAGON LONGER. 
          UH, NOT A SURGEON. 
          I KNOW YOU PLAY WITH A KID DOWN THE STREET, HIS DAD'S A SURGEON. 
          WE CAN'T BUY A RANGE ROVER. 
          SO IF YOU LOOK AT THE 1% AND GO ACROSS ROUND ROCK, WHICH HAS ALMOST 125,000 PEOPLE IN 2022, THAT'S ALMOST 44 MILLION CEDAR PARK, DOUBLE LOSS, GEORGETOWN, 24 MILLION. 
          SO, AND THEN YOU LOOK AT THOSE POPULATIONS WERE NOT BUILT THE SAME RIGHT NOW. 
          WE WILL BE MUCH BETTER OFF AFTER WE GET THOSE OTHER EMPLOYERS AND COMMERCIAL USERS IN. 
          AND WE HAVE A, PROBABLY MORE IN THE PIPELINE THAN THE CITY'S EVER HAD. 
          THAT BEING SAID, YOU ARE ALSO AT THAT POINT WHERE, YOU KNOW, INTEREST RATES ARE GOING UP, THERE'S MORE UNCERTAINTY, STOCK MARKETING DOING GREAT. 
          I MEAN, WHETHER WE'RE IN A RECESSION OR IT SOUNDS LIKE THAT'S THE EVERY DAY, THAT'S THE NEW ONE, ARE WE IN IT? ARE WE NOT? I THINK THERE'S, THERE IS THAT LEAP OF FAITH BECAUSE YOU HAVE TO HAVE ENOUGH THERE TO RUN IT. 
          AND THEN IF YOU, IF YOU WERE TO TAKE THIS AND SHOW THE, YOU KNOW, ROUND ROCK YET AT WHATEVER THEIR NUMBER IS, BUT GEORGETOWN AT ALL AT 90 TO A 92 RESIDENTS PER CITY EMPLOYEE, AND WE, AND HER SITTING OVER THERE AT 195, 
          [06:30:02]
THAT'S WHERE IT BECOMES REAL. 
          UM, AND DAN ALWAYS SAYS THIS AT OUR MEETINGS. 
          HE SAYS, YOU CAN HAVE IT. 
          IT'S IT'S SAYING IS YOU CAN HAVE FAST OR YOU CAN HAVE AS A FAST CHEAP BANK AND GOOD, BUT RARELY CAN YOU GET IT ALL THE TIME. 
          RIGHT. 
          AND SO THAT'S THE ANSWER. 
          AND THEN, SO MAYBE WE CAN SELL THAT ON TIK TOK. 
          SO WE'LL THAT RIGHT? THERE WAS THE BUDGET PROBLEMS. YEAH. 
          THAT ALONE. 
          UM, SO THAT'S, THAT'S THE CHALLENGE. 
          I MEAN, LOOK AT ALL FUNDS OF COURSE, ROUND ROCK. 
          I MEAN, THEY'VE GOT DELL. 
          I KNOW, BUT AGAIN, IT'S, I MEAN, I GET IT, WE'RE IN A DIFFERENT POSITION, BUT TELL IT BUT SAYING, WELL, WE CAN'T BECAUSE OF CAP METRO AND WE CAN'T BECAUSE AROUND ROCK ON, WE CAN'T, I, WELL, WE'RE GOING TO DO EVERYTHING. 
          HOW ABOUT, WE'RE GOING TO SHOW YOU EVERYTHING WE CAN DO. 
          YEAH. 
          AND THAT'S WHAT I'M JUST INTERESTED IN. 
          IT'S LIKE, WHAT, SO, OKAY. 
          WHAT WOULD, WHAT, WHAT CAN WE DO AND WHAT ARE OUR RESOURCES? AND IF WE HAVE TO DO SOMETHING A LITTLE DIFFERENT OR THINK CREATIVELY, LET'S, LET'S BE, I'LL SAY I APPRECIATE HAVING THE 1% COMPARISON. 
          SO WE AREN'T TH THAT THAT'S CONTEXTUALLY THE PIECE THAT, I MEAN, THE MATH IS THE MATH AT A POINT, BUT BY THE SAME TOKEN, IF, IF YOU CAN'T IN THE SAME HOUSING MARKET AND JOBS MARKET, ONE-TO-ONE, YOU CAN'T JUST RETAIN YOUR PEOPLE OFF MY ONE-LINERS I GUESS. 
          SO THERE'S A POINT IN THERE WHERE YOU ARE GOING TO LOSE PEOPLE, ESPECIALLY AT THOSE, AT THOSE OTHER POSITIONS. 
          UM, IF THEY CAN'T PAY THEIR BILLS THEN FUCKING, AND I DON'T THINK THAT WE CAN PAY THEM TO PAY THE BILLS. 
          RIGHT. 
          I MEAN, BECAUSE AFFORDABLE HOUSING IS TO ME, IT'S, IT'S, UH, IT'S JUST WENT TO WORK. 
          RIGHT? WHAT EXACTLY IS AFFORDABLE AND HOW SO? I THINK IT'S A CONSTANT STRUGGLE, NO MATTER WHAT CITY YOU'RE IN, THAT'S NOT, UH, THAT'S, THAT'S NOT A UNIQUE SITUATION FOR THEM. 
          YEAH. 
          WITH, WITH THAT, WITH THE HOURLY LABOR FULL, IT IS. 
          SO I'M NOT INTERESTED IN SOLVING THAT NECESSARILY. 
          I'M LOOKING AT FROM A SALARY STANDPOINT OR ATTENTION STANDPOINT. 
          UM, CAUSE I DON'T EVEN KNOW WHO SAID IT HERE EARLIER, MAYBE NEW CHIEF, BUT IT'S LIKE, THERE, THERE COMES A POINT IN TIME WHERE IT DOESN'T MATTER HOW MUCH OVERTIME YOU GET PAID. 
          YOU'RE JUST, YOU'RE JUST DONE. 
          AND SO, AND SO TO SOLVE THAT YOU'VE GOT TO, YOU HAVE TO BE, AND THAT GOES FOR NOT JUST POLICE AND FIRE. 
          I THINK THAT GOES FOR ANY DEPARTMENT ANYWHERE IT'S LIKE, THERE COMES A POINT IN TIME WHERE IT'S LIKE AVERAGE IT OUT. 
          AND I THINK I MADE TWO 50 AN HOUR BECAUSE I'M WORKING A HUNDRED HOUR WEEKS IT'S SO IT'S TRYING TO SOLVE THAT. 
          AND THAT'S WHY I'M ASKING THE QUESTION. 
          IT'S LIKE, WHAT DOES, WHAT DOES IT LOOK LIKE FOR US TO GET WHERE WE FEEL LIKE WE'RE COMFORTABLE? WHAT DOES THAT LOOK LIKE? AND WHAT'S OUR GAP. 
          AND THEN, CAUSE TO ME, THAT GIVES US, AND I THINK TO ANSWER THAT QUESTION, THAT'S WE LONG AFTER I'M GONE FROM THE CITY COUNCIL, BUT WHAT'S THE PLACE TO WORK FOR BECAUSE AT SOME POINT IN TIME WE'RE GONNA STOP GROWING. 
          AND THEN IT'S GOING TO BE MORE OF AN, JUST TO KNOW AN IMPACT SITUATION THAT THE PLANNING DEPARTMENT MAY NOT BE AS BIG BECAUSE YOU'RE NOT DOING THESE GIANT PROJECTS ANYMORE. 
          PUBLIC WORKS NEEDS TO BE BIGGER AND NO WATER NEEDS TO BE BIGGER. 
          SO IT WOULD ALL SHUT US. 
          BUT FOR NOW, AND WHAT WE KNOW WE'VE GOT IN THE NEXT FIVE YEARS, WHAT DOES IT LOOK LIKE? HOW DO WE CLOSE THAT GAP? WHAT'S WHAT CAN BE OUR GAME PLAN TO MOVE TOWARDS CLOSING THAT GAP. 
          AND I DON'T KNOW WHERE THE GAP IS TO KNOW HOW TO START CLOSING. 
          AND, AND THE OTHER PIECE IS IF WE WERE, THIS IS REALLY THE FORECASTING PIECE BEYOND, UH, YOU KNOW, ROBERT, IF WE WERE TO TAKE THAT ECONOMETRIC MODEL OR WHATEVER IT IS THAT CAMERA NOW, IF WE WERE ABLE TO DROP THE NR OR WE'RE AT WHAT OUR OWN M IS OR GENERAL FUND IS, AND THEN PROJECT BASED ON WHAT'S IN THE PIPELINE AND THOSE, AND BE ABLE TO EXTRAPOLATE IT OUT THAT WAY, THEN YOU COULD KNOW, UH, WITH A LITTLE BIT MORE CERTAINTY, BUT SO WE'LL, WE WILL DO EVERYTHING. 
          WE CAN BIG PICTURE TO LOOK AT THAT BEFORE WE BRING THE FINAL. 
          WELL, YEAH, SO I DON'T THINK THIS PRIZES, I THINK I'LL ADD TO THAT COUNCIL. 
          YOU'VE SEEN BAR CHARTS, YOU'VE SEEN TABLES, YOU'VE SEEN LISTS. 
          UM, I THINK WE CAN, WHEN WE COME BACK TO YOU, UM, PRESENT THIS AND MAYBE TAKE IT A LITTLE STEP FURTHER, UH, AT THE NEXT MEETING, BUT CERTAINLY IN THE COMING DAYS, GIVE YOU A LITTLE BIT OF A STORY, RIGHT? TALK TO YOU ABOUT THE LINE OF THOUGHT THAT GOES INTO WHY THIS POSITION AND NOT THAT, YOU KNOW, WHAT IS OUR PRIORITIZATION 
          [06:35:01]
OF, UM, HOW DID WE BREAK DOWN EACH DEPARTMENT'S REQUEST, NOT JUST BY THE RANKINGS. 
          SO WE DIDN'T REALLY JUST, IT WASN'T AS SIMPLE AS JUST TAKING EVERYONE'S NUMBER ONE, WE DID HAVE A LINE OF THOUGHT ON WHY SOME POSITIONS, WE TOOK PORTIONS OF SOME, NONE OF OTHERS. 
          UM, AND I THINK WE CAN WALK YOU THROUGH THAT BECAUSE THIS WHAT YOU'RE SEEING AND THESE TABLES AND THESE LISTS OF PROJECTS AND, AND PERSONNEL, THESE HAVE COME AFTER DOZENS, DOZENS OF CONVERSATIONS WITH, AMONG DIRECTORS, AMONG EXECUTIVE STAFF, RICK BOUNCING THINGS BACK AND FORTH AND IDEAS, AND THEN CRUNCH THE NUMBERS EACH TIME. 
          SO, UM, IT, IT MAY DO A DISSERVICE BY JUST LOOKING AT THESE TABLES WITHOUT TELLING YOU A STORY THAT GOES WITH IT. 
          SO I THINK, UM, ONE OF THE THINGS I'LL ASSIST WITH IS KIND OF TELLING THAT STORY TO COUNSEL. 
          SO YOU GUYS UNDERSTAND WHY WE'RE SHOWING YOU WHAT WE'RE SHOWING YOU, UH, AND THAT MAY HELP. 
          AND SO, UM, UNDERNEATH THE CHART THAT WE'RE LOOKING AT AT THE BOTTOM, THE FOUR THINGS THAT WE ARE PLANNING ON DOING THAT WE'RE GOING TO PRESENT TO COUNCIL IS OBVIOUSLY THE 4% COLA, UM, UPDATING THE PAY PLAN, ADOPTING THE STEP PLAN FOR POLICE AND FIRE UNIFORMS STAFF, WHICH IS WHAT THEY'VE BEEN REQUESTING, UM, AND ADJUST THE POSITION OUTLIERS FOR IMPLEMENTING THOSE THREE, UM, WHICH WOULD BE THOSE THAT ARE BELOW MARKET AND WHERE THEY'RE GOING TO FALL AND TO BRING THEM UP. 
          SO THE NEXT TIME THIS INFORMATION IS PRESENTED. 
          YOU WILL GET A LOT MORE, YOU'LL BE ABLE TO SEE THE PAY PLANS AND TO SEE HOW WE CAME TO THE DECISION THAT WE DID. 
          AND THE LAST THING I'LL SAY, BECAUSE I KNOW THE ASSOCIATIONS AT DIFFERENT TIMES MIGHT ENGAGE, YOU ALREADY HAVE, AND HAVING BEEN IN PLACES THAT BOTH HAVE CIVIL SERVICE OR JOAN THE, AS YOU SEE, YOU KNOW, YES, WE'RE LOSING PEOPLE IN OTHER AREAS, BUT IN GENERAL, UM, IN TERMS OF MEET AND CONFER, LET'S JUST TAKE THAT THE CIVILIANS DON'T HAVE THAT CAPABILITY TO, UM, TO NEGOTIATE. 
          AND SO AGAIN, OUR, THE APPROACH THAT I'M RECOMMENDING IS LET'S GET EVERYBODY THROUGH THE MONEY WHERE THEY NEED TO BE, BUT NOT NECESSARILY CREATE A MULTI-CLASS SOCIETY WHERE ONE GROUP HAS A DIFFERENT LEVERAGE CAPABILITY THAN ANOTHER. 
          UM, AT THE END OF THE DAY, THEY ALL HAVE TO PAY THEIR RENT TO SET IN AND DOLLARS AND EAT, ALTHOUGH THEY MIGHT GET A DISCOUNT, SOME PLACES. 
          UM, SO, BUT, BUT THAT JUST BE MY RECOMMENDATION. 
          IF WE CAN GET AS MUCH THROUGH POLICY AND THROUGH MONEY THAT WE'RE DOING ALL WE CAN DO AT THAT POINT. 
          SO MEETING CONFER AS SOMETHING THAT HAS BEEN DISCUSSED AND YOU'RE RECOMMENDING JUST FOCUS ON THE, THAT WOULD, THAT WOULD BE MY, THAT WOULD BE MY RECOMMENDATION. 
          AND I'VE TOLD THE ASSOCIATION THAT IN BOTH THE CHIEFS STATE, THEY KNOW MY POSITION ON THAT. 
          AND IT'S ONLY BECAUSE IT DOES TAKE ON ITS SURFACE. 
          IT DOESN'T, IT SEEMS FAIRLY INNOCUOUS, UH, CIVIL SERVICE, I GUESS, ITSELF ISN'T AS MUCH OF A, AN ISSUE, BUT TO MEET AND CONFER OR COLLECTIVE BARGAINING, THEN CAN'T ADD AN ADDITIONAL LAYER THAT I HAVE BEEN IN ORGANIZATIONS WHERE IT BASICALLY BECOMES CONTENTIOUS EVERY YEAR. 
          YOU GET INTO THE CONTRACT YOU GET INTO, AND YOU DEFINITELY, YOU HAVE SCENARIOS WHERE CERTAIN SHOPS GET THEIR RAISES OR THEIR STEPPING LAND MOVES, AND THE CIVILIANS DON'T GET ANY INCREASES AT ALL, MAYBE IN MULTIPLE YEARS WITH NOT HAVING WELL, WE'RE GOING TO W WHAT WE'RE GOING TO NOW, THE OTHERS ALL HAVE THAT, BUT THEY ALSO HAVE THE BIGGER BASE. 
          I WILL TELL YOU A COUPLE OF MY PEERS, UH, IN, IN THIS YEAR'S NEGOTIATIONS HAVE BEEN APPROACHED WITH SOME HUGE INCREASES BY, BY THEIR ASSOCIATIONS AND MEET AND CONFER, INCLUDING LIKE ONE MENTIONED MAY. 
          IT WAS AT THIS 0.2 AND A HALF AND 3 BILLION JUST FOR ONE DEPARTMENT FOR PAY ADJUSTMENTS. 
          SO I THINK WE CAN DO EVERYTHING WE CAN DO AND ADD FTES AND EVERYTHING ELSE, BUT THERE HAS TO BE MONEY CONNECTED TO IT. 
          I THINK MAYBE WE NEED TO HAVE A BROADER DISCUSSION ABOUT MEET AND CONFER AND CERTAINLY BE BETTER TO GIVE THEM MEET AND CONFER THAN TO GO TO FULL CIVIL SERVICE. 
          UM, I THINK, AND AS FAR AS THEM HAVING LEVERAGE, UM, OVER CIVILIAN GROUPS, WE ALSO HAVE COMPLETELY DIFFERENT POLICIES AND RULES AND, AND PAY FOR THEM. 
          SO I DON'T THINK IT'S OUT OF LINE TO, I MEAN, WE'RE ASKING THEM TO PUT THEIR LIVES ON THE LINE. 
          I TOTALLY UNDERSTAND. 
          BUT I JUST, THAT IF YOU SPOKE TO MY PEERS PROBABLY STATEWIDE, UH, AND WE CAN USE FRISCO 
          [06:40:01]
AS AN EXAMPLE, VERY SUCCESSFUL CITY FOR ECONOMICALLY DIVERSIFIED. 
          ONE OF THE THINGS WE'D LIKE TO BE, THEY'VE ACTUALLY BEEN ABLE TO STAVE OFF THAT AND I ROCK I'LL ASK ROBERT. 
          SO, I MEAN, YOU, YOU HAVE EXPERIENCE WITH, UH, AS WELL, PROBABLY MORE THAN ME BECAUSE NOT, NOT WITH ME, BUT IN TERMS OF CIVIL SERVICE, UH, IF, IF IT COULD BE, ESPECIALLY IN OUR GROWING YEARS, IT'S A LAUNDRY, YOU CAN PUT IT OFF THE BETTER. 
          IT WOULD BE THE NICEST THING I CAN SAY, BUT I THINK WE'RE ALSO SEEING ISSUES WITH RECRUITMENT AND LATERAL TRANSFERS WITH, WITH PD. 
          SO I THINK IT'S WORTH IT BECAUSE I FEEL LIKE YOU AND I ARE VERY FAR APART ON THIS, AND I DON'T KNOW HOW THE REST OF COUNCIL FEELS, WHY DON'T WE SCHEDULE A WORKSHOP WITH OUR STAFF AND PAGE SOMEBODY FROM TMPA AND WHATEVER THE FIRE EQUIVALENT IS. 
          I'M SORRY. 
          UM, SO THAT WE CAN KIND OF HAVE A ROUND TABLE ABOUT IT, BUT WE CAN. 
          THE OTHER THING I WILL THROW OUT, THOUGH, IF YOU GO TO A STEP PLAN AND ESPECIALLY TO GO TO CIVIL SERVICE, THE LATERAL PIECE IS LESS FOR ASSESSMENT. 
          MOST FOLKS COME IN, THAT'S CORRECT. 
          UNDER S IF SHE GOES STRAIGHT SILVER SERVICE, THE TWO POSITIONS THAT ARE ENTRY AND THE CHEAP, SO THAT OUT OF YOUR LATERAL, BUT IF WE JUST HAD MEET AND CONFER AND NOT CIVIL SERVICE, BECAUSE WE STILL DO OUR CURRENT POLICIES MEET AND CONFER ESSENTIALLY ALLOWS YOU TO SOLIDIFY SOME POLICIES THAT YOU CURRENTLY HAVE. 
          UM, SO 1 43 OR CIVIL SERVICE, UH, IS DEFINED PRETTY MUCH IN THE FIND HR POLICY THAT TONY HAD A HIGHER FIRE, UH, PROMOTED. 
          IT DOES HAVE SOME SPECIFIC REQUIREMENTS, AS FAR AS THE PAY AND BENEFITS WORKER COMP, SO FORTH, UH, 1 42 OR PORTIONS OF IT THAT ARE CALLED CONFER, ALLOWING YOU TO REQUIRES THAT A LABOR ASSOCIATION WITH RECOGNIZED BY THE CITY TO MAKE YOU COME TO THE TABLE AND DISCUSSING WITH ME. 
          UM, SO FOR, FOR US, IT REALLY TAKES A LOT OF THE FORWARD MOVEMENT THAT WE'VE DONE AND WOULD ALLOW YOU TO SOLIDIFY THAT TO WHERE IF I WOULDN'T ALLOW IT TONIGHT, IF SOMEBODY ELSE WERE TO COUNT ME IN, THEN THEY CAME TO US WITH THE STROKE. 
          IT WOULD GIVE OUR EMPLOYEES CERTAINTY ABOUT HOW THINGS WOULD GO. 
          AT LEAST DURING THE TERMS OF THE CONTRACT. 
          OF COURSE YOU CAN ALWAYS NEGOTIATE. 
          AND, AND THE ONE FLIP SIDE WOULD BE YOU GET A CONTRACT, YOU HAVE WHAT GUARANTEED 2%, 3%. 
          AND THEN YOU, IF YOU DO HIT A DOWNTURN, THAT'S WHERE I'M THINKING, WHEN YOU HIT A DOWNTURN, TYPICALLY POLICE AND FIRE ARE GOING TO STILL EXPECT WHAT'S IN THAT CONTRACT AND IT'S GOING TO COME FROM SOMETHING ELSE. 
          IF SO, THAT'S WHERE YOU COULD END UP WITH, AND THOSE PAID PLANS IN THERE, AND THE CONTRACTS HAVE ALSO THE ASTERICK W AND FUNDS ARE AVAILABLE. 
          SO IN OTHER WORDS, IF WE'RE NOT GIVING RAISES TO ANY CITY EMPLOYEES AND THE FIRE'S NOT GIVING THEM IT. 
          SO, UH, SO THERE'S GOTTA BE THAT UNDERSTANDING, YOU KNOW, WHEN YOU COME TO THE TABLE, HEY, IF THE ECONOMY GOES BAD, WE ARE GIVING YOU RAISES AND LAYING PEOPLE OFF, OR WE'RE TRYING NOT TO LAY PEOPLE OFF AND NOT GIVING RAISES. 
          SO TYPICALLY YOU'RE ABLE TO GET TO A GOOD AGREEMENT ON MY EXPERIENCES, BEYOND THAT, IF YOU GO INTO IT WITH A FIGHT, IT WILL CONTINUE AS A FIGHT AND WITH THE FIRE. 
          SO IT REALLY COMES DOWN TO WHO'S AT THE TABLE AND WHAT YOU'RE TRYING TO ACCOMPLISH. 
          SO I THINK WHEN WE SCHEDULED THAT WORKSHOP, IT WOULD BE HELPFUL FOR US TO ALSO SEE SOME AGREEMENTS THAT HAVE COME OUT OF LOCAL MEETINGS FOR, I THINK, ROUND ROCK DOES THAT CEDAR PARK DOES, I THINK GEORGETOWN DOES. 
          SO MAYBE JUST SEEING SOME OF THE LOCAL CONTRACTS AND WHAT KIND OF THINGS ARE IN THEM, YOU KNOW, AND THEN I THINK, I DON'T KNOW IF PAGE NOW I DO KNOW THIS, SOME ENTITIES IN THOSE NEGOTIATIONS, THEY ACTUALLY, SOME OF THE ONES YOU EVEN MENTIONED, THE CITY MANAGER, EVEN THOUGH IT GOES TO THAT, THEY ACTUALLY USE A THIRD PARTY IN THOSE NEGOTIATIONS TO COME IN, USUALLY WITH A LEGAL BACKGROUND IN THAT WE'LL GET YOU ALL OF THAT INFORMATION. 
          IF THAT'S SOMETHING THAT WE WOULD ALSO HAVE TO DO AS WELL. 
          MAYBE NOT INITIALLY, I THINK WE WORK REALLY WELL TOGETHER ON THIS. 
          I'M TRYING TO SQUEEZE THE TURNIP ON ALL FRONTS AND MAKING SURE I DON'T LEAVE ANYBODY. 
          I CARE JUST AS MUCH ABOUT THE STREET'S COURAGE TO, AND I'M JUST GOING TO SAY IT. 
          I CARE ABOUT THE PD SIDE, ALWAYS HAD THE FIRESIDE ALWAYS HAD THAT GOOD WORKING RELATIONSHIP, AND I'VE GOT THIS MUCH MONEY TO PLAY WITH. 
          THAT'S, THAT'S HOW I'M LOOKING AT IT. 
          SO, RIGHT. 
          IS THERE ANYTHING ELSE ON THIS AGENDA ITEM? 
          [06:45:02]
ALL RIGHT. 
          SO THOSE OF YOU THAT ARE BACK TOMORROW, WE WILL BE IN SESSION AT 9:00 AM HERE WITH THAT. 
          WE ARE ADJOURNED TODAY AT 5:49 PM. 
          THANK YOU SO MUCH.
* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.